This all really depends on the maturity of the organisation and the team. "1 hour SLA would be astonishingly, irresponsibly fast". Yes this can be true for a lot of cases, but at the same time it's nothing 'astonishing'…
You are right, having this one rule for all will not make a lot of sense. But I take it just as an example, in my place the nature of our team and work is such that this SLA can and is meet without any problems. Looking…
"Most teammates value it and usually when they don't it's because they haven't seen one conducted well." I feel like you fall into the second category (and I don't mean that in a bad way, I'm in the same boat right now)…
This all really depends on the maturity of the organisation and the team. "1 hour SLA would be astonishingly, irresponsibly fast". Yes this can be true for a lot of cases, but at the same time it's nothing 'astonishing'…
You are right, having this one rule for all will not make a lot of sense. But I take it just as an example, in my place the nature of our team and work is such that this SLA can and is meet without any problems. Looking…
"Most teammates value it and usually when they don't it's because they haven't seen one conducted well." I feel like you fall into the second category (and I don't mean that in a bad way, I'm in the same boat right now)…