When I have the whole body of reviews readily available, I like to just do a Bayesian average. Mix in the average number of reviews at the average review score to keep small data sets from skewing results.
I used to work for a company that hosted customer.com. Microsoft, on more than one occasion, sent thousands and thousands of emails to customer@customer.com.
When I have the whole body of reviews readily available, I like to just do a Bayesian average. Mix in the average number of reviews at the average review score to keep small data sets from skewing results.
I used to work for a company that hosted customer.com. Microsoft, on more than one occasion, sent thousands and thousands of emails to customer@customer.com.