HN Explorer

evanhamilton

↗ HN profile [ 155 ms ] full profile
Karma
153
Created
May 7, 2010 (16y ago)
Submissions
0
  1. Uber's community management isn't doing them any favors (evanhamilton.com)
    12 points 19
  2. You don't become evil overnight (evanhamilton.com)
    2 points 0
  3. A challenge to the Twitter IPO winners (evanhamilton.com)
    2 points 0
  4. IRL customer support (community.uservoice.com)
    2 points 0
  5. Why do product managers hate customer feedback? (community.uservoice.com)
    1 points 0
  6. How Microsoft actually tries to listen to millions of Visual Studio customers (community.uservoice.com)
    1 points 0
  7. Thank you Dan Shipper (metricsparrow.com)
    4 points 0
  8. How MUCH do they want it? (community.uservoice.com)
    1 points 0
  9. Everyone's customers are wrong and their data is lying (community.uservoice.com)
    3 points 0
  10. 30-blog course in entrepreneurship (did he miss any?) (blog.launchrock.com)
    1 points -1
  11. Don't make an ASS out of U and ME (community.uservoice.com)
    2 points 1
  12. If your devs aren't doing support, you're missing out (community.uservoice.com)
    2 points 0
  13. Taco Tuesdays. (wasting time vs building culture) (community.uservoice.com)
    1 points 0
  14. How dinosaurs got Wufoo’s investors a 29,561% return [video] (community.uservoice.com)
    18 points 4
  15. How to tell if SEO is dead (metricsparrow.com)
    2 points 0
  16. Why doing customer support in 2013 is going to be awesome (community.uservoice.com)
    1 points 0
  17. Jason Calacanis is right about one thing (community.uservoice.com)
    3 points 0
  18. The mobile gold rush is over (community.uservoice.com)
    3 points 0
  19. Typeset.css: open source CSS typography reset for styling user-generated content (developer.uservoice.com)
    32 points 8
  20. The science of customer service: emoticons make 84% more users happy (uservoice.com)
    4 points 1
  21. Net Promoter is a bad measure of customer satisfaction (& what we use instead) (uservoice.com)
    5 points 0
  22. Sorry, but your customers don't care if you're sorry. (uservoice.com)
    18 points 20
  23. How Airbnb scaled to 24/7 support (including phone) in 1 month (uservoice.com)
    49 points 9
  24. How to prepare your customer service for SXSW in 30m (uservoice.com)
    3 points 0