hganesan

We're considering using Amazon Connect for IVRs / cloud call center work. I'm wondering how it's fared in production, whether it's a good enough solution compared to competitors like Talkdesk, and whether there's enough…

I'm working on a product for users who often don't have a smartphone or daily internet access. Are there any good strategies/services to help automate placement of phone calls/letters for enrollment?

I'm always reading about "failing fast" and validating an idea, but I can't wrap my mind around how long it takes to validate a concept. It seems like most startup post-mortems include an element of "incorrect…