So I have a Google Workspace account for my business and I wanted to migrate all email/data of an employee who left the business. Previously, as a GSuite user, all it took was a couple of clicks to achieve this. Now, I have to do the following.

1. Login to admin console

2. Select the user and reset their password. You cannot use the "Automatically generate a password". This becomes important later. You instead have to specify a password which meets some security criteria

3. In the Security section for the user, Disable "Login challenge". You now have 10 minutes to get all the next few steps done

4. If you have 2FA enforced in your org, download backup codes for the user

5. Go to home page of Admin Console, click on "Data migration"

6. Select Gmail as source

7. Manually type in the email address of the user you want to migrate email for.

8. Click on "Authorize"

9. You will be taken to a login screen where you enter the user name (again) and password which you specified in step (2)

10. You will be prompted with a 2FA challenge. Click on "Try another way" and enter a backup code you downloaded in step (4)

11. If you made the mistake of choosing the "Automatically generate a password" option in step (2), it will prompt you to choose a new password for this user. Type a new password, type it again

12. It takes you back to the same screen as in step (7) with the status showing "Authorized".

13. You now enter a destination mailbox for the user.

14. Click on "Start" and wait.

It took me a good hour with a number of missteps, head scratching, reading docs, contacting support, chatting with them to arrive at the above sequence of steps.

After the above finishes, you then have to separate migrate the users docs/drive etc. separately.

WHO IN GOOGLE THOUGHT THIS WAS A GOOD USER EXPERIENCE??!!