I also think the trend will be to bill per solved ticket (many are starting to offer this), and thus based on the outcome. But I also have a hard time with pricing that isn’t clear, such as “~XXX Resolutions/month.” I…
Nice game, I like the idea. And the UI is pleasant. Just a comment, it might be nice to be able to skip a question that you're sure you don't know the answer to.
I fully agree that there are maintenance risks when you buy software, but imho, those risks are much much more easier to mitigate: buy only "mature" software, make sure that maintenance is governed by contract, know…
Places where this gets stuck: IT services firms. I work for a software vendor that only sells through them, and most of them still bill by the day (at least in Europe). For a service firm billing days, cutting the team…
I'm going to talk about the item on this list that I know best. The "building instead of buying" is the one I’d question. The cost of writing the tool is mostly gone, on that I agree. The cost of owning it hasn’t moved…
I also think the trend will be to bill per solved ticket (many are starting to offer this), and thus based on the outcome. But I also have a hard time with pricing that isn’t clear, such as “~XXX Resolutions/month.” I…
Nice game, I like the idea. And the UI is pleasant. Just a comment, it might be nice to be able to skip a question that you're sure you don't know the answer to.
I fully agree that there are maintenance risks when you buy software, but imho, those risks are much much more easier to mitigate: buy only "mature" software, make sure that maintenance is governed by contract, know…
Places where this gets stuck: IT services firms. I work for a software vendor that only sells through them, and most of them still bill by the day (at least in Europe). For a service firm billing days, cutting the team…
I'm going to talk about the item on this list that I know best. The "building instead of buying" is the one I’d question. The cost of writing the tool is mostly gone, on that I agree. The cost of owning it hasn’t moved…