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lawverena

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Karma
2
Created
December 13, 2019 (6y ago)
Submissions
0
  1. Ask HN: How to Manage Omnichannel Communication?

    How do you manage omnichannel communication across customers & internal teams? I have been interviewing 10+ Customer Success people these days. And I found that the combination of omni-channels and different teams'…

    1 points 0
  2. How to manage omni-channel communication between customers and internal teams?

    I have been interviewing 10+ Customer Success people these days. And I found that the combination of omni-channels and different teams' responsibilities can create a fragmented customer experience. For example, a…

    2 points 0
  3. Would you use/ refer this Customer Success tool after visiting its landing page?

    Hi, My friend (Stanford CS Master, McKinsey) and me (ex-PM at EventXtra-500 Startups B19, TechCrunch Disrupt Beijing Top 15) are recently building a Customer Success tool focus on troubleshooting. Website:…

    1 points 0
  4. What is the hardest part in writing test cases?

    To me, memorizing relationship between modules to make sure my test cases cover most commonly used combinations is the hardest. And I'm still figuring out better solution.

    3 points 5
  5. Ask HN: How do you do software testing?

    How do you as developer test your codes? How does your QA team involve in testing? What tools do you use in testing? What are your challenges in testing?

    6 points 3