I'm just sharing my perspective as someone that is actually negatively impacted by this. I lose money and my product. Again and again. I suspect most people think a chargeback dispute is a carefully and fairly…
I've been reading HN for nearly a decade and never commented, but mlyle has it spot on: this is an important issue to me and nearly all the commentary here was one sided.
By extreme, you mean that a business doesn't have to bear the cost of a fraudulent chargeback if they can prove it? What is extreme about that?
As a small business owner that deals with chargebacks, we never win these disputes - even when providing the evidence. How is that okay?
Agree 100%. Chargebacks are a nightmare for small businesses. We never win, even when we should. Customers keep the items they ordered, and get their money back. How is this okay?
As someone with an online business, I welcome this. 99% of the chargebacks we see are first party fraud. We lose these disputes even after providing evidence. We've found and submitted Instagram posts of the customer…
I'm just sharing my perspective as someone that is actually negatively impacted by this. I lose money and my product. Again and again. I suspect most people think a chargeback dispute is a carefully and fairly…
I've been reading HN for nearly a decade and never commented, but mlyle has it spot on: this is an important issue to me and nearly all the commentary here was one sided.
By extreme, you mean that a business doesn't have to bear the cost of a fraudulent chargeback if they can prove it? What is extreme about that?
As a small business owner that deals with chargebacks, we never win these disputes - even when providing the evidence. How is that okay?
Agree 100%. Chargebacks are a nightmare for small businesses. We never win, even when we should. Customers keep the items they ordered, and get their money back. How is this okay?
As someone with an online business, I welcome this. 99% of the chargebacks we see are first party fraud. We lose these disputes even after providing evidence. We've found and submitted Instagram posts of the customer…