Sadly, you are probably right, at least that the majority of cases misuse KPIs. But dont throw the baby out with the bathwater. KPIs reveal patterns, force you attention towards certain issues and create a base for…
I agree that KPIs are misused quite a lot but that does change the fact that they can provide valuable information and setup incentives to follow certain goals. I think it is rather simplistic to say that having more…
In that case you should have more than just one KPI to combat any perverse incentives. Further, any decision making based on the KPIs should take into account thorough analysis. It's far from perfect but making things…
Considering the economic defintion of a natural monopoly, deregulation would be the wrong path to go down. Instead, we should see more regulation like that of "last mile" and caps on or forced wholesale pricing. I was…
A natural monopoly is an economic concept about how high fixed costs makes a single company the most efficient. Regulation of a natural monopoly is secondary to that. A telco might then be a both natural monopoly, due…
Sadly, you are probably right, at least that the majority of cases misuse KPIs. But dont throw the baby out with the bathwater. KPIs reveal patterns, force you attention towards certain issues and create a base for…
I agree that KPIs are misused quite a lot but that does change the fact that they can provide valuable information and setup incentives to follow certain goals. I think it is rather simplistic to say that having more…
In that case you should have more than just one KPI to combat any perverse incentives. Further, any decision making based on the KPIs should take into account thorough analysis. It's far from perfect but making things…
Considering the economic defintion of a natural monopoly, deregulation would be the wrong path to go down. Instead, we should see more regulation like that of "last mile" and caps on or forced wholesale pricing. I was…
A natural monopoly is an economic concept about how high fixed costs makes a single company the most efficient. Regulation of a natural monopoly is secondary to that. A telco might then be a both natural monopoly, due…