Regarding treating the other eng. teams as customers, I fully agree. I know it's not something everyone does (Been there, argued that), but when you treat them that way and when you deal with their problems (Service xyz…
I think this is a good idea. You should treat the consumers of your services as customers, regardless of whether or not it's an actual end-user.
Regarding treating the other eng. teams as customers, I fully agree. I know it's not something everyone does (Been there, argued that), but when you treat them that way and when you deal with their problems (Service xyz…
I think this is a good idea. You should treat the consumers of your services as customers, regardless of whether or not it's an actual end-user.