Pranav from Twilio here. You're right — businesses can contact users first, provided they only use message templates pre-approved by WhatsApp.The article gets that wrong. The messages MMT or BMS have sent you so far…
Pranav from Twilio here. You're right — businesses can contact users first, provided they only use message templates pre-approved by WhatsApp.The article gets that wrong. The messages MMT or BMS have sent you so far…