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rc5150

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  1. Ask HN: Workplace has Poor Knowledge Management – How to deal with it?

    Hi all, I got a pretty decent desktop support gig a few months ago and while on the whole it's been pretty great, I feel like my development is stagnating because the place has pisspoor knowledge management. Every…

    13 points 1
  2. Just accepted an offer for helpdesk–what can I do to excel?

    I come from the educational technology side of things (K-12) with a great aptitude toward technology and problem solving. I'm moving into formal IT and am planning on testing for compTIA A+ at the end of the summer.…

    1 points 0