All Rackspace employees are issued hardware or software RSA tokens and a VPN client. I seriously suspect this was the job of an insider, not a compromised employee laptop.
As a former Rackspace employee, I had access to every customer secret IN PLAIN TEXT through multiple web-based systems with a click of a button (IE: business as usual).
All Rackspace employees are issued hardware or software RSA tokens and a VPN client. I seriously suspect this was the job of an insider, not a compromised employee laptop.
As a former Rackspace employee, I had access to every customer secret IN PLAIN TEXT through multiple web-based systems with a click of a button (IE: business as usual).