telebone_man

I was in technical support in the beginning of my career. And I remember there were clear guidelines across the industry in how to structure a team (e.g. 'level 1, level 2..', specialists etc..), references to the kinds…

Curious on your thoughts for this one... Imagine a 'daily stand up' scenario. Part of which is looking at tickets that have been raised against your team since the last stand up. People discuss it all on a high level.…

I'm interested in debating and hearing your thoughts the growth of 'Hosted PBXs' in the UK and whether it's a growth in the interest of the end-users or the businesses that supply the service and whether it's going to…

I've worked in the telecommunications industry for 10+ years and have a niche specialty. One of the few businesses that work in telecommunications, and my niche, have recently begun recruiting in my country. They're a…