> This only works if they know how to convey the relevant issues to the right developers properly. 100% this. I don't know that it was like this across the company, but the way customer-facing issues were escalated to…
> This only works if they know how to convey the relevant issues to the right developers properly. 100% this. I don't know that it was like this across the company, but the way customer-facing issues were escalated to…