Ok, what's the over under on the people who coded this getting used as scapegoats? I'm at about 40/60 against. Morality and legality in software is a massive frontier we hardly pause to think about.
Spoiler: People don't want to talk to chat bots to interact with a company. Same reason they get frustrated at IVRs.
Ok, what's the over under on the people who coded this getting used as scapegoats? I'm at about 40/60 against. Morality and legality in software is a massive frontier we hardly pause to think about.
Spoiler: People don't want to talk to chat bots to interact with a company. Same reason they get frustrated at IVRs.