If someone has a reason for this rule, feel free to chime in. I believe it was an implicit way to tell us to do overtime off the books. Most of the issues, that took more than one day, couldn't realistically be…
My manager had a rule, that each member of the team was only allowed to have one unresolved ticket at the end of day. We had a weekly meeting where we would be badgered about every >1 unresolved ticket and had to come…
If someone has a reason for this rule, feel free to chime in. I believe it was an implicit way to tell us to do overtime off the books. Most of the issues, that took more than one day, couldn't realistically be…
My manager had a rule, that each member of the team was only allowed to have one unresolved ticket at the end of day. We had a weekly meeting where we would be badgered about every >1 unresolved ticket and had to come…