Thanks for sharing. A few suggestions to add: secure, signup, login I've had the secure problem in a previous app. Had to change the subdomain of the user, luckily he was inactive.
Really depends how many hours a week you spend on customer support. If it's enough (20+ hours/week) then a part-time dedicated customer support rep makes sense. Also depends on the kind of queries you receive. In a…
Very interesting question. Extra points if the idea was also born via HN :)
Best news of the day! Thanks for sharing. That will save so much time + make our customer support way much faster :)
We started using GrooveHQ about two months ago. So far really great as it's affordable, fast and simple. Before that we tried HelpScout, Zendesk, Freshdesk and another one and all of them seemed more complicated as…
Check out glassdoor as they have thousands of companies listed with reviews by current and ex employees. Take the reviews with a pinch of salt as you can imagine that someone who got fired might not be in the best…
Thanks for sharing. A few suggestions to add: secure, signup, login I've had the secure problem in a previous app. Had to change the subdomain of the user, luckily he was inactive.
Really depends how many hours a week you spend on customer support. If it's enough (20+ hours/week) then a part-time dedicated customer support rep makes sense. Also depends on the kind of queries you receive. In a…
Very interesting question. Extra points if the idea was also born via HN :)
Best news of the day! Thanks for sharing. That will save so much time + make our customer support way much faster :)
We started using GrooveHQ about two months ago. So far really great as it's affordable, fast and simple. Before that we tried HelpScout, Zendesk, Freshdesk and another one and all of them seemed more complicated as…
Check out glassdoor as they have thousands of companies listed with reviews by current and ex employees. Take the reviews with a pinch of salt as you can imagine that someone who got fired might not be in the best…