With the elimination of the Fairness Doctrine how can Facebook be held accountable for anything? I'm not defending Facebook's alleged actions, I'm asking how could those alleged actions be in violation of federal law?
The expectation of FB is very different. A normal user would assume that the ranking is based on a news link popularity: sharing, clicks or some other user metric.
Which report is this? I've seen the Facebook press release, I've seen Tom Stocky's post, but I've never seen this report. Source?
And the biggest issue I have, is that as far as I know, from January 2014 to present, Facebook's help page was written in a way to mislead users on how trending topics actually work [1]. From reading that help description, most users, including me, imagined Trending topics to work as /u/cft described. Yet that page has no mention that every single trending article on Facebook is curated by a human. How is that not an enormous oversight?
> Trending shows you topics that have recently become popular on Facebook. The topics you see are based on a number of factors including engagement, timeliness, Pages you've liked and your location.
> On a computer, the topics are grouped into 5 categories: All News, Politics, Science and Technology, Sports and Entertainment.
Facebook is trying to become a defacto medium for inter-personal communication globally. It's more akin to a telephone company not handing out phone numbers to people it deems "undesirable". Fox is one-way media. Quite different.
I disagree.
I like the analogy of a magazine or newspaper publishing letters to the editor. There is a two way aspect, but clearly the editors choose what to publish.
No, the newspaper or magazine has clear editorial. It's very clear that this is what Fox News or The New York Times or Wall Street Journal is saying.
People think that Facebook is a place where their friends, and family post things. By extension, they think that Facebook trends are just "what's popular" not, what Facebook as a company is saying or endorsing.
No one holds Facebook responsible for a topic that is trending. Actually, I take that back, a bunch of people do but, they are dismissed out of hand as idiots.
Facebook really doesn't want to be in the publishing of ideas business. Their responsibility would be higher.
The air shouldn't have an opinion on the sound traveling through it.
Facebook has the means to manipulate ideas at scale. They have researched it. We are just supposed to blindly trust them because of a vaguely worded Facebook post? A post where to respond, I have to log in and identify myself?
I mean, it's hard to not to see this as Orwellian or just plain stupid. Other than choosing (and then doubling down on) PHP, I don't see Facebook as run by stupid people.
Either they think this thing will just blow over and no one will care. This much trust in something that isn't transparent is just bad for democracy. Facebook isn't the TV station, it's the airwaves. They have to be held to different standards.
Serious question, is there really laws against social media sites or aggregate sites putting a bias in what they choose to display? I'm not sure I see why this argument is valid.
It's not the same because neither one of those is essentially the only global news network whereas FB, and vkontakte to a much smaller degree, is the only social network with news which has a global virtually monopolistic shop.
It's an open question whether cable networks (like those that carry internet) could be subject to the Equal Time Rule. Publically-licensed airwaves have traditionally been considered fundamentally different from a privately-owned cable system.
Hilariously, this is what Thune had to say about the Fairness Doctrine when he sponsored an amendment to prevent the FCC from stepping in on talk radio;
> Our amendment would have helped preserve the vibrant marketplace of ideas we have today in our media. Our support for freedom of conscience and freedom of speech means that we must support the rights granted to even those with whom we disagree. Giving power to a few to regulate fairness in the media is a recipe for an Orwellian disaster.
So it's an Orwellian disaster for the fairness doctrine to extend to talk radio, but he's okay with the government threatening a private internet company to make sure there's enough conservative opinion being displayed? Nice scruples.
Freedom of speech (in the US) online shouldn't be taken for granted.
During the aughts, treating political and opinions blogs as donations in kind, and therefore subject to campaign finance rules, was pushed pretty hard.
Rush Limbaugh used to say that talk radio didn't need "equal time" protection, because talk radio was "equal time" to the entire rest of the newsmedia. And, having grown up in the 80's, I think he was right.
Facebook can do whatever it wants to. Maybe most people on facebook have liberal views and they're showing people what they are more likely to want to read?
I don't agree with Facebook's actions in intentionally creating bias, but bias is essentially a constitutionally protected right via free speech. I don't have to agree with them for them to have a right to do it.
You're not wrong. But many see Facebook as a communication medium, rather than a company. They would think it's like a pen which refuses to write conservative viewpoints, just because the manufacturer has a liberal bias. Obviously, that's absurd. But it seems that many fail to realize how scary it is that we have relied so much on a single company's platform for communication, when they have already admitted to manipulating us. Maybe this censorship debacle will be a nudge in the right direction, if publicized clearly enough.
> Maybe most people on facebook have liberal views and they're showing people what they are more likely to want to read?
Trending happens regardless of political view. If they're manually suppressing views which don't align with FB management then users should be made aware of this.
Because Facebook presents itself to users as a way to share and express what matters to them. Not as a way to share and express what matters to them so long as it agrees with Facebook's censors.
Are they being prevented from sharing or expressing what matters to them in any way? Because Facebook isn't amplifying their preferred sources via the trending section?
Yes, according to the allegations implied in the letter. If Facebook penalizes topics which don't agree with Facebook's bias - that certainly would be preventing some of their users from expressing what matters to them. I don't follow your second question about amplifying.
Basically, people are still free to post whatever they want and their friends and families will still see it -- they were just restricting their "Trending" section to non-conservative news sources. So their freedom of expression was upheld but FB just wouldn't amplify certain sources.
Well, to a certain extent, they do exactly agree to that. You cannot post objectionable content on Facebook.
Additionally, the Facebook feed is not a linear display of content. The feed has been manipulated for a while now. So users have known for a long time that Facebook changes what they view according to Facebook's whims.
Because intentionally misleading people is a problem.
I don't know enough about this particular issue to judge Facebook but I think it is pretty well established that preventing fraudulent communications is a legitimate role for government.
This is incorrect: Facebook is not a media, but a distribution platform. A media, like, say, The New York Times, can have as much bias as it wants, but a platform that distributes media should treat all media equally, otherwise it becomes a media that promotes a certain viewpoint, and enters into competition with its own clients.
You've been downvoted but I think your assertion brings up a fascinating possibility which is to what extent should a syndication channel (for example) be considered a distribution platform and, so, any internal ranking algorithm considered network infrastructure facilitating or inhibiting traffic?
Taken along these lines, ranking algorithms which produce highly consistent and curated/biased results could be understood as more or less adhering or flouting Net Neutrality, depending.
I think the analogy is worth thinking about, even if we judge human-readable content (news stories) differently than machine-readble content (uninspected packets).
I don't like the idea of Facebook pushing a political agenda, but they're not infrastructure. Facebook's right to free speech and political expression should be sacrosanct, they have no obligation to put the public interest before their own, and they shouldn't be forced to do so.
I think the complaint is that when conservative ideas "organically" trended, meaning were being actively discussed/traded/etc by many people, curators would substitute their favored stories as "trending", despite the fact they weren't or weren't to the same degree. The Senate letter suggests that by suppressing actually trending conservative news in favor of progressive news that was not trending and then calling it "trending" that something akin to false advertising fraud is in play.
In one sense, assuming this happened and is true, the Senate has a point. Having said that, even if the Senate does have a point, this doesn't rise to the level of being worth pursuing. In fact, I think as a society we're all too ready to try to invoke legal remedies for relative minor transgressions, including for claims of false advertising. Yes, Facebook should be able to do what ever they want on their service; including being a little fast and loose with the truth and still get away without legal sanction so long as no one was hurt as a result.
If they lied about what was trending or not or, shall we say, carefully defined what it means "to trend", I know about it now, I suffered no direct physical or financial harm, and can make the case Facebook isn't to be trusted in such matters. I'm not a conservative, but I am nearly wholly opposed to political progressivism and the political left's agenda. I can tell you I had already figured Facebook manipulated (manually or algorithmically) their news feed and trending news box to meet their own interests be that political or economic. Nonetheless, I think the First Amendment concerns are greater than the concerns of possible puffery about what is "trending" or not and that government force, or the threat thereof, is not the answer.
People's political views are not cookie-cutter copies. Maybe you think public policy should be guided primarily by what is just, and consequently your hope is that the censors' idea of justice is the same as yours. Or maybe you subscribe to the notion that politics ultimately is the competition of divergent private interests and shifting alliances, and in that case you should hope is that the censors have your best interest at heart (perhaps by virtue of being your employees). Even the former is exceedingly improbable if you go into the minute details of your personal politics. You are much more likely to be manipulated away from than reinforced in your current views.
Few more sessions with senates, parliaments and assemblies of the world, and Zuck will be off to go cure a African disease or something appointing a yes woman like Sundar Pichai to clean up the mess.
There's no legal precedent here. Tech can go like Hollywood and push whatever political agenda they want.
That being said, this is the type of thing that makes 1984 look a lot less like fiction. How many 13-18 year olds, who don't watch TV, are instead experiencing intense indoctrination controlled by Facebook? No matter your political leanings you must find this troublesome.
I remember when I was 18 I went to college, started working, started paying taxes, and stopped watching TV. Suddenly I had space to question my political views, which I realized on the whole had been implanted by the media. Facebook could be even worse - how many people actually get away from their influence?
How often will that indoctrination be better than they'd get otherwise?
Not that I approve of Facebook manipulating users, I think we are at a point where we need to diffuse power wherever we can. We certainly shouldn't blithely hand it to businesses. That said, it's hard to not end up at least giving the above aspect of it some consideration.
Where you seeing that? And if filtering a few news stories on a social networking site is 'intense', then what are those private companies writing specifically tilted views of history for school textbooks in Texas doing?
Owning a car is 'optional' in the same sense. In that in many places in the U.S it isn't optional, unless you're self-employed. Otherwise, you're going to be unemployed. There is a large trade off for making the choice.
Any people who willingly opt out of social media (especially Facebook) risk alienating themselves from friends and family entirely. Seen as "weird" for opting out of having a FB/refusing to use it entirely. Even weirder if you cite "privacy concerns" as your reasoning for not having it.
There is far too much social pressure for most people to put up with not having one. Unless they already lead healthy social lives or are socially reclusive enough that social pressure is lost entirely on them.
Yes, at your age it is isolating to avoid Facebook; yet 13-18 year olds are already predominantly using other social networks already. Snapchat, Twitter, and Instagram are dominating this segment [1]. I don't fear for the children in this case.
When I was in that age bracket it was not having a Myspace that was socially isolating. A few years ago (I'd estimate 2009 to early 2013) it was Facebook within the later half. Having just clicked the WSJ link. The graph shows "Fall 2012" is the fall off of Facebook which lines up with my memory.
Either way, my broader point was "social media being 'optional' doesn't really mean it is 'optional'". You can opt out - but there is a tradeoff that not everyone is willing to make.
As for indoctrination - I'm far more concerned with 18-25 year olds who have the ability to vote being indoctrinated into a certain mindset than 13-17 year olds. (E: You know what, on a second visit to my post both are equally bad as the 13-17 will be able to vote "soon" too.)
ps: Twitter has a similar issue. They suppress and attempt to censor trending hashtags (preventing them from autocompleting) that go against their political standings.
The crazy thing is that you don't need to do any "intense indoctrination". Facebook has both numbers and time on their side.
The same large numbers that makes A/B testing and "growth hacking" so effective for a marketing message can be learned and automatically applied here on a scale that dwarfs even Google.
All of the messages between people on Facebook in a country? In the US, I'm sure it's probably 80%+ of the American electorate at this point. Just subtle suppression of a few stories is enough. Even manipulating trending topics might be enough to have a statistical effect. Facebook was researching emotional effects as far back as 2012 and they never said that they stopped nor did they close that part of the company.
With Facebook it's not if, it's how much manipulation is going on. Not just in America but, around most of the Western world.
> The crazy thing is that you don't need to do any "intense indoctrination". Facebook has both numbers and time on their side.
Exactly this.
A 4,900-word essay by Robert Epstein (formerly editor in chief of _Psychology Today_, take that however you may) entitled "How the Internet Flips Elections and Alters our Thoughts" discusses a number of studies that show merely listing search results has the effect of shaping the opinion of undecided people. [0] Furthermore, such suasion seems to increase rather than diminish when subjects are aware of such manipulation.
Epstein writes
>We have also learned something very disturbing – that search engines are influencing far more than what people buy and whom they vote for. We now have evidence suggesting that on virtually all issues where people are initially undecided, search rankings are impacting almost every decision that people make. They are having an impact on the opinions, beliefs, attitudes and behaviours of internet users worldwide – entirely without people’s knowledge that this is occurring. This is happening with or without deliberate intervention by company officials; even so-called ‘organic’ search processes regularly generate search results that favour one point of view, and that in turn has the potential to tip the opinions of millions of people who are undecided on an issue. In one of our recent experiments, biased search results shifted people’s opinions about the value of fracking by 33.9 per cent.
So, the point is not whether the indoctrination is intense or even intentional. Merely showing items in a list of search results has the effect of shaping the opinion of people who have not yet formed an opinion.
Given that Facebook curates what appears in each user's feed and the fact that many people receive much of their news only from social media [1], it would be prudent for democracies to carefully consider what kinds of disclosures, disclaimers, and/or disallowances social media companies should be subject to given that in the 21st century such private corporations occupy an unprecedented position in informing the public, regardless of intention.
There's no specific law or regulation referenced in the complaint. This is just grandstanding. Facebook PR flaks will gladly reply with a generic corporate non-answer and that will be the end of it.
How would this be different from the way Google's algorithm ranks news stories or for that matter how the New York Times editors choose their stories? Perhaps some transparency form FB on how they rank content would be useful. Might also be nice to have a setting in FB for this sort of filtering.
What's probably happened is "conservative views" are hate screeds. They're racist, they're sexist, they're homophobic or transphobic, they're advocating violence. And so they've been blocked.
I don't think so. When I've seen conservative news being shared and bouncing around to the point that it should be trending it's usually fairly benign things like Clinton scandal pot stirring.
Try reporting something like a page post from Franklin Graham pointedly referring to Caitlyn Jenner as "he" with associated condemnation (and associated comments advocating violence) and watch it get bounced back as "not violating community standards".
Seems like backwards priorities to me. Anyway, if you are trying to steer discourse it's more subtle to suppress featured items than it is to ban figures beloved by certain segments of the country. Also less risk of offending people away from FB and risking ad revenue.
For those not aware, Senators send letters to companies on a pretty regular basis. It does not carry the weight of law, just the PR pressure of having a Senator publicly questioning you. Companies usually take it seriously and respond in some fashion.
There is nothing that the government can do to influence Facebook's news-ranking algorithm (even if it is a human editorial process), just like there is nothing it can do to influence Google's PageRank or CNN's coverage of trivial and inconsequential events. Sending a letter accusing Facebook of liberal bias is like accusing Fox News of conservative bias. It accomplishes nothing, since any organization can easily justify its actions as free speech.
Is there a way to place a bet on the sentiment analysis rating of HN in the event of Facebook being caught pushing Hilary to trending instead Sanders and/or preventing Sanders from trending?
My gamble is that it would be the complete opposite of how this thread is evolving.
It's funny how the debate on this has skipped directly to whether it's OK for Facebook to do it not whether they actually did it. Also, the allegations are that a few curators suppressed news stories from conservative sites from appearing on the trending news feed. Even if this turns out to be true it's a far cry from the "Facebook is censoring news!!!" allegations that are being thrown around.
Their use of contractors is subtle. I'm sure employees manipulated the feed. The research they did in 2012 with Cornell had Facebook directly manipulating feeds to illicit emotional outcomes and they measured how those emotions propagated out to the rest of the subject's network.
Again, the question is not if but, how much they manipulate. Calling it an "Algorithm" that is staffed by "Quality Editors" who can group tags and things together to make trending topics bigger is just a defense mechanism. Facebook can say or make anything they want to appear or disappear in your feed.
No. That does not happen. I worked on it. If you read all the articles, all of them tell the exact same story. Trends are detected, and then approved to go into a candidate set to be algorithmically ranked for each person. As part of approval, the curators write the headline, snippet, and choose the top article on the results page according to a standard that insists on an unbiased widely recognized news source. The accusation of bias boils down to, "I wanted to link to Breitbart, but that's not unbiased source, so I had to link to the AP." Well call the whambulance! You can't link to alternet either.
The criteria for allowing a source are not objective — and how could they be, when all sources are more or less bad? I understand that on the same story you will allow sheer propaganda from the BBC, but don't allow a factual report from The Intercept. The latter is unlikely to be a comfortable read, and may lead to some users quitting.
But don't pretend there is some objective measure of "unbiased" that for example The Guardian or BBC pass and other outlets don't. That is the same mindset any gatekeeper has: to bring the best news to the readers, where "best" is of course subjective. Be it with an algorithm or directly, Facebook editorializes — heavily, it would appear.
> the curators write the headline, snippet, and choose the top article on the results page according to a standard that insists on an unbiased widely recognized news source
An unbiased news source does not exist. The very fact that 'newsworthiness' is subjective should be tipping you off.
The FB post you linked to is a response to the general allegations, and not a response to the Senate's request. Thune's letter quotes part of tstocky's post:
> In a statement responding to the allegations, Facebook has claimed to have “rigorous guidelines in place for the review team” to prevent “the suppression of political perspectives” or the “prioritization of one viewpoint over another or one news outlet over another.”
This senator may slowly be realizing how dangerous mass privatization is. Facebook might look like a public gathering place, but it is not. It is a corporate and private space, and rights such as free speech do not apply in a private and corporate space. Too bad for senator Thune that a corporation is using its power against political views he likes. The sword of privatization and its erosion of public spaces where free speech is preserved cuts both ways.
It's not anti-immigration posts that cause an issue, it is posts that contain racism and incitement of violence. Those posts have real world consequences, and are of questionable value when it comes to civil discourse. Thus, Facebook doesn't create a chilling effect if they censor those things, which is why they are cooperative.
It should be relatively easy to detect bias if Facebook is open with their algorithm.
Facebook has conducted research on how even small changes to the overall system can materially affect the mood and how that mood was contagious to a given subject's social network. (“Experimental Evidence of Massive-Scale Emotional Contagion through Social Networks”)
The public was disturbed. The university partner in all of this had put out a press-release saying that it passed their ethics board only because the University researchers themselves weren't doing it directly but, merely helped design the experiment.
This says that Facebook has people on staff that have been conducting this sort of thing at scale since 2012. They have no one to answer to. They have everything to gain. If they stay secret, they have nothing to lose.
An individual has no way to detect this because like the proverbial frog in lukewarm water slowly brought to a boil, the filtering on our social network never was so alarming that we jumped out en-masse.
Now Zuckerberg and company could be listening in and manipulating the social discourse of almost all of the free world. We wouldn't know.
People highly suspect that Twitter has a leftist agenda with pushing certain speech and suppressing other speech. Even if you completely agree with Twitter or Facebook's political stance, it should disturb you.
It's like getting on a soapbox in the town square and the air only carrying certain ideas to the town people's ears and refusing to vibrate for others but, you hear all of them just as loud. Over time you'd think that people just aren't responsive to your ideas, get down off your soap box and go home, thinking that democracy was done and that people just didn't like your ideas.
So, Facebook has the means, has the technology, has the research to know how effective it is, has had practice in (publicly) as far back as 2012.
The question isn't if they are going to manipulate the 2016 election, the question is how and to what degree. Even if they deny it, there's really no outside body to know at this point without any inside information.
Granted, Google also has this power to a certain degree and bears responsibility for demonstrating that they aren't manipulating politics. Google has more transparency and their products are to the end of being the library of the world.
Facebook manipulates the messages sent between friends and family. They step into trust relationships. There is a world of difference between the politics of a site on the internet as a search result and an impassioned plea by one of my friends or a family member. The idea that Facebook would suppress those ideas from me is the most disgusting, despicable and detestable thing I can think of. I hold Facebook to a much, much higher standard than Google. Their transparency is much, much poorer.
Ultimately, Google indexes the open internet and I can test their results against other search engines and research projects. Facebook owns both the network and messages. It is impossible for an outside party to verify anything that Facebook says about this at this point. We know that what they do can be significant; that they have researched how effective it can be since 2012.
I don't think it's overly cautious nor paranoid to ask them for transparency on this.
Is there a specific reason why Senator Thune is going after Facebook for this alleged bias? Why does there seem to be a separate standard of bias for Facebook vs. CNN/MSNBC/Fox/etc? I'm not making a point with these questions, I'm genuinely curious if there is something else going on under the hood that I'm unaware of.
I find always surprising that people and now politicians expect Facebook to act like a public service and not like the private company it is.
Facebook answers to its interests as a company.
Since when are not newspapers curated, and leaning left or right? Did someone go ask Fox News to explain manipulation to the Senate? Facebook may make decisions that cost its credibility, but it's in its own right as a private company to select the content they provide, just as it can skew your timelines or suck every piece of data from your browsing habits and resell it to advertisers ( you accepted their terms after all)
Facebook is not a public service nor an NGO nor a bunch of nuns doing charity work.
Seems like every government agency from city/state to federal is using twitter and facebook to communicate to people. Facebook is monopoly in some areas. To block/censor groups and people on any grounds other than criminal for a personal agenda, is really causing a mix of issues.
I'm confused. Are corporations only entitled to 2nd amendment protection when we're conflating money with speech or does it also count when it's actually speech?
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[ 4.5 ms ] story [ 189 ms ] threadAnd the biggest issue I have, is that as far as I know, from January 2014 to present, Facebook's help page was written in a way to mislead users on how trending topics actually work [1]. From reading that help description, most users, including me, imagined Trending topics to work as /u/cft described. Yet that page has no mention that every single trending article on Facebook is curated by a human. How is that not an enormous oversight?
[1] https://www.facebook.com/help/737806312958641 How does Facebook determine what topics are trending?
> Trending shows you topics that have recently become popular on Facebook. The topics you see are based on a number of factors including engagement, timeliness, Pages you've liked and your location.
> On a computer, the topics are grouped into 5 categories: All News, Politics, Science and Technology, Sports and Entertainment.
What if a larger proportion of Facebook users are younger, which typically leans left, and therefore left news trends more? Oh, wait it is that way...
https://en.wikipedia.org/wiki/Jane_Akre#Whistleblower_lawsui...
This article helped me to better understand some of what's going on:
"Agnotology ... is the study of culturally induced ignorance or doubt..."
https://en.wikipedia.org/wiki/Agnotology
People think that Facebook is a place where their friends, and family post things. By extension, they think that Facebook trends are just "what's popular" not, what Facebook as a company is saying or endorsing.
No one holds Facebook responsible for a topic that is trending. Actually, I take that back, a bunch of people do but, they are dismissed out of hand as idiots.
Facebook really doesn't want to be in the publishing of ideas business. Their responsibility would be higher.
The air shouldn't have an opinion on the sound traveling through it.
Facebook has the means to manipulate ideas at scale. They have researched it. We are just supposed to blindly trust them because of a vaguely worded Facebook post? A post where to respond, I have to log in and identify myself?
I mean, it's hard to not to see this as Orwellian or just plain stupid. Other than choosing (and then doubling down on) PHP, I don't see Facebook as run by stupid people.
Either they think this thing will just blow over and no one will care. This much trust in something that isn't transparent is just bad for democracy. Facebook isn't the TV station, it's the airwaves. They have to be held to different standards.
[1] https://en.m.wikipedia.org/wiki/Equal-time_rule
> Our amendment would have helped preserve the vibrant marketplace of ideas we have today in our media. Our support for freedom of conscience and freedom of speech means that we must support the rights granted to even those with whom we disagree. Giving power to a few to regulate fairness in the media is a recipe for an Orwellian disaster.
So it's an Orwellian disaster for the fairness doctrine to extend to talk radio, but he's okay with the government threatening a private internet company to make sure there's enough conservative opinion being displayed? Nice scruples.
During the aughts, treating political and opinions blogs as donations in kind, and therefore subject to campaign finance rules, was pushed pretty hard.
I don't agree with Facebook's actions in intentionally creating bias, but bias is essentially a constitutionally protected right via free speech. I don't have to agree with them for them to have a right to do it.
Trending happens regardless of political view. If they're manually suppressing views which don't align with FB management then users should be made aware of this.
I can't really seem to recall facebook making any promise about being a neutral party.
Additionally, the Facebook feed is not a linear display of content. The feed has been manipulated for a while now. So users have known for a long time that Facebook changes what they view according to Facebook's whims.
I don't know enough about this particular issue to judge Facebook but I think it is pretty well established that preventing fraudulent communications is a legitimate role for government.
Taken along these lines, ranking algorithms which produce highly consistent and curated/biased results could be understood as more or less adhering or flouting Net Neutrality, depending.
I think the analogy is worth thinking about, even if we judge human-readable content (news stories) differently than machine-readble content (uninspected packets).
In one sense, assuming this happened and is true, the Senate has a point. Having said that, even if the Senate does have a point, this doesn't rise to the level of being worth pursuing. In fact, I think as a society we're all too ready to try to invoke legal remedies for relative minor transgressions, including for claims of false advertising. Yes, Facebook should be able to do what ever they want on their service; including being a little fast and loose with the truth and still get away without legal sanction so long as no one was hurt as a result.
If they lied about what was trending or not or, shall we say, carefully defined what it means "to trend", I know about it now, I suffered no direct physical or financial harm, and can make the case Facebook isn't to be trusted in such matters. I'm not a conservative, but I am nearly wholly opposed to political progressivism and the political left's agenda. I can tell you I had already figured Facebook manipulated (manually or algorithmically) their news feed and trending news box to meet their own interests be that political or economic. Nonetheless, I think the First Amendment concerns are greater than the concerns of possible puffery about what is "trending" or not and that government force, or the threat thereof, is not the answer.
Few more sessions with senates, parliaments and assemblies of the world, and Zuck will be off to go cure a African disease or something appointing a yes woman like Sundar Pichai to clean up the mess.
And thats whats wrong with Silicon Valley.
That being said, this is the type of thing that makes 1984 look a lot less like fiction. How many 13-18 year olds, who don't watch TV, are instead experiencing intense indoctrination controlled by Facebook? No matter your political leanings you must find this troublesome.
I remember when I was 18 I went to college, started working, started paying taxes, and stopped watching TV. Suddenly I had space to question my political views, which I realized on the whole had been implanted by the media. Facebook could be even worse - how many people actually get away from their influence?
Not that I approve of Facebook manipulating users, I think we are at a point where we need to diffuse power wherever we can. We certainly shouldn't blithely hand it to businesses. That said, it's hard to not end up at least giving the above aspect of it some consideration.
Surveying university campus climates, just about anything looks like an improvement.
intense indoctrination requires that it be done through the internet, via an optional social media service.
Owning a car is 'optional' in the same sense. In that in many places in the U.S it isn't optional, unless you're self-employed. Otherwise, you're going to be unemployed. There is a large trade off for making the choice.
Any people who willingly opt out of social media (especially Facebook) risk alienating themselves from friends and family entirely. Seen as "weird" for opting out of having a FB/refusing to use it entirely. Even weirder if you cite "privacy concerns" as your reasoning for not having it.
There is far too much social pressure for most people to put up with not having one. Unless they already lead healthy social lives or are socially reclusive enough that social pressure is lost entirely on them.
Source: Living life without Facebook
[1] http://blogs.wsj.com/digits/2015/10/16/survey-finds-teens-pr...
Either way, my broader point was "social media being 'optional' doesn't really mean it is 'optional'". You can opt out - but there is a tradeoff that not everyone is willing to make.
As for indoctrination - I'm far more concerned with 18-25 year olds who have the ability to vote being indoctrinated into a certain mindset than 13-17 year olds. (E: You know what, on a second visit to my post both are equally bad as the 13-17 will be able to vote "soon" too.)
ps: Twitter has a similar issue. They suppress and attempt to censor trending hashtags (preventing them from autocompleting) that go against their political standings.
The same large numbers that makes A/B testing and "growth hacking" so effective for a marketing message can be learned and automatically applied here on a scale that dwarfs even Google.
All of the messages between people on Facebook in a country? In the US, I'm sure it's probably 80%+ of the American electorate at this point. Just subtle suppression of a few stories is enough. Even manipulating trending topics might be enough to have a statistical effect. Facebook was researching emotional effects as far back as 2012 and they never said that they stopped nor did they close that part of the company.
With Facebook it's not if, it's how much manipulation is going on. Not just in America but, around most of the Western world.
Exactly this.
A 4,900-word essay by Robert Epstein (formerly editor in chief of _Psychology Today_, take that however you may) entitled "How the Internet Flips Elections and Alters our Thoughts" discusses a number of studies that show merely listing search results has the effect of shaping the opinion of undecided people. [0] Furthermore, such suasion seems to increase rather than diminish when subjects are aware of such manipulation.
Epstein writes
>We have also learned something very disturbing – that search engines are influencing far more than what people buy and whom they vote for. We now have evidence suggesting that on virtually all issues where people are initially undecided, search rankings are impacting almost every decision that people make. They are having an impact on the opinions, beliefs, attitudes and behaviours of internet users worldwide – entirely without people’s knowledge that this is occurring. This is happening with or without deliberate intervention by company officials; even so-called ‘organic’ search processes regularly generate search results that favour one point of view, and that in turn has the potential to tip the opinions of millions of people who are undecided on an issue. In one of our recent experiments, biased search results shifted people’s opinions about the value of fracking by 33.9 per cent.
So, the point is not whether the indoctrination is intense or even intentional. Merely showing items in a list of search results has the effect of shaping the opinion of people who have not yet formed an opinion.
Given that Facebook curates what appears in each user's feed and the fact that many people receive much of their news only from social media [1], it would be prudent for democracies to carefully consider what kinds of disclosures, disclaimers, and/or disallowances social media companies should be subject to given that in the 21st century such private corporations occupy an unprecedented position in informing the public, regardless of intention.
[0] https://aeon.co/essays/how-the-internet-flips-elections-and-...
[1] http://www.niemanlab.org/2015/07/new-pew-data-more-americans...
EDIT: Provide 2nd link; grammar
Try reporting something like a page post from Franklin Graham pointedly referring to Caitlyn Jenner as "he" with associated condemnation (and associated comments advocating violence) and watch it get bounced back as "not violating community standards".
Seems like backwards priorities to me. Anyway, if you are trying to steer discourse it's more subtle to suppress featured items than it is to ban figures beloved by certain segments of the country. Also less risk of offending people away from FB and risking ad revenue.
More examples in an earlier comment:
https://news.ycombinator.com/item?id=8634332
"Congress shall make no law"
My gamble is that it would be the complete opposite of how this thread is evolving.
Please.
https://www.facebook.com/tstocky/posts/10100853082337958?pnr...
TL;DR: We don't manipulate the feed and we're pretty sure none of our contractors have, and we've checked before, but we'll check again.
Again, the question is not if but, how much they manipulate. Calling it an "Algorithm" that is staffed by "Quality Editors" who can group tags and things together to make trending topics bigger is just a defense mechanism. Facebook can say or make anything they want to appear or disappear in your feed.
But don't pretend there is some objective measure of "unbiased" that for example The Guardian or BBC pass and other outlets don't. That is the same mindset any gatekeeper has: to bring the best news to the readers, where "best" is of course subjective. Be it with an algorithm or directly, Facebook editorializes — heavily, it would appear.
An unbiased news source does not exist. The very fact that 'newsworthiness' is subjective should be tipping you off.
> In a statement responding to the allegations, Facebook has claimed to have “rigorous guidelines in place for the review team” to prevent “the suppression of political perspectives” or the “prioritization of one viewpoint over another or one news outlet over another.”
http://www.bloomberg.com/news/articles/2015-09-26/merkel-con...
Facebook has conducted research on how even small changes to the overall system can materially affect the mood and how that mood was contagious to a given subject's social network. (“Experimental Evidence of Massive-Scale Emotional Contagion through Social Networks”)
The public was disturbed. The university partner in all of this had put out a press-release saying that it passed their ethics board only because the University researchers themselves weren't doing it directly but, merely helped design the experiment.
This says that Facebook has people on staff that have been conducting this sort of thing at scale since 2012. They have no one to answer to. They have everything to gain. If they stay secret, they have nothing to lose.
An individual has no way to detect this because like the proverbial frog in lukewarm water slowly brought to a boil, the filtering on our social network never was so alarming that we jumped out en-masse.
Now Zuckerberg and company could be listening in and manipulating the social discourse of almost all of the free world. We wouldn't know.
People highly suspect that Twitter has a leftist agenda with pushing certain speech and suppressing other speech. Even if you completely agree with Twitter or Facebook's political stance, it should disturb you.
It's like getting on a soapbox in the town square and the air only carrying certain ideas to the town people's ears and refusing to vibrate for others but, you hear all of them just as loud. Over time you'd think that people just aren't responsive to your ideas, get down off your soap box and go home, thinking that democracy was done and that people just didn't like your ideas.
So, Facebook has the means, has the technology, has the research to know how effective it is, has had practice in (publicly) as far back as 2012.
The question isn't if they are going to manipulate the 2016 election, the question is how and to what degree. Even if they deny it, there's really no outside body to know at this point without any inside information.
Granted, Google also has this power to a certain degree and bears responsibility for demonstrating that they aren't manipulating politics. Google has more transparency and their products are to the end of being the library of the world.
Facebook manipulates the messages sent between friends and family. They step into trust relationships. There is a world of difference between the politics of a site on the internet as a search result and an impassioned plea by one of my friends or a family member. The idea that Facebook would suppress those ideas from me is the most disgusting, despicable and detestable thing I can think of. I hold Facebook to a much, much higher standard than Google. Their transparency is much, much poorer.
Ultimately, Google indexes the open internet and I can test their results against other search engines and research projects. Facebook owns both the network and messages. It is impossible for an outside party to verify anything that Facebook says about this at this point. We know that what they do can be significant; that they have researched how effective it can be since 2012.
I don't think it's overly cautious nor paranoid to ask them for transparency on this.
Facebook answers to its interests as a company.
Since when are not newspapers curated, and leaning left or right? Did someone go ask Fox News to explain manipulation to the Senate? Facebook may make decisions that cost its credibility, but it's in its own right as a private company to select the content they provide, just as it can skew your timelines or suck every piece of data from your browsing habits and resell it to advertisers ( you accepted their terms after all)
Facebook is not a public service nor an NGO nor a bunch of nuns doing charity work.
Corporations are entitled to keep and bear arms?!