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My apartment complex has a large delivery bin area and I always wish I can leave the packaging boxes and padding/cushions in that area and only bring back the content of the box (provided that nothing is sensitive and nobody is watching). Would it be great if the delivery person can unbox the item at the delivery location with a fee and then bring the box back for recycling?
I struggle with a similar problem - I use a weekly food delivery service that delivers in a rather large polystyrene box and two ice packs. They offer to take last weeks when they deliver to recycle them, but leaving it out is rather difficult to do in my large apartment complex so I have to resort to always leaving them in the garbage room and I feel terrible for not recycling.
Out of curiosity, are you talking about Blue Apron? I could benefit from a similar solution
Youfoodz (horrific name, great service) actually. Delivers whole fresh meals rather than raw ingredients http://youfoodz.com

I've used HelloFresh in Australia, a competitor/alternative to Blue Apron and the polystryene box they use is much much smaller because it only contains the small meat items. The Youfoodz box is much bigger https://cdn.shopify.com/s/files/1/0506/7861/files/Blog-Zarah...

Pretty sure Blue Apron provides return postage for recycling the box and packing materials.
I'm sure your environmental impact of having food delivered to your door by a courier is much greater than a single box anyway.
Depends. A single delivery truck running a route for 20 customers is a heck of a lot more environmentally friendly than those 20 customers driving a car each to the store to load up.
It's more environmentally friendly to not drive. In Netherlands it's common to have a supermarket very close to your home (walking distance). Else you use a bike. A car is when you have a family and then you'd stock up for a week of supplies.
We started using Amazon Fresh a few months ago, and they deliver in reusable totes. You collapse 3-4 of them and stick them in an in-collapsed one and leave it out for pickup the next time you have an order. Really wish the rest of my amazon stuff would come this way.
Ok - what about returns? I have to remember to keep the box (at least) and packing materials (to suppress any complaints) for a week or two until I can ascertain that the item is fully functional/undamaged.
I just toss the box and packing materials. In practice, it's rarely been an issue.
We order a from Amazon Prime Now occasionally and that stuff always just comes in a paper bag. No huge boxes, no packing material at all. Just a bag.

I imagine that's because its time in transit is far lower and it's handled by only one currier. In the end, probably less efficient but at least on the packing materials side it's more efficient.

Had a prime now package delivered this morning and it was literally just the item. No box or bag. Kinda weird but it works.
This is really awesome when the delivery service has a tendency to just chuck parcels in the snowbank or mud puddle. Ive had to file more than a few complaints and get replacements because of this
I was pleasantly surprised when I got my first Now purchase delivered that way. I was expecting a box. But the paper bag is better -- I use them as “garbage bags” for paper and cardboard, which makes the recycling quicker on my end.
I have definitely purchased something on prime now in part because the bags fit so perfectly into my recycling bin...
I haven't seen any of these for years -- my Amazon packages always come with crumpled paper keeping things in place. Now I'm curious; does Amazon use different packaging in different locations? (I'm in BC, Canada.)
I've noticed two day airs are using a lot more air cushions in CA, US than standard shipping.
Differences in weight maybe ?
I'm betting this is it. My packages that heavy/dense enough to potentially pop air cushions if dropped seem to all use crumpled paper.
Some shipping methods you pay by the ounce, some by the pound. You'll probably see more kraft paper in methods paid by the pound, because the kraft paper is less expensive than the air pillows, and there's more slack to the next increment when paying by the pound. But for shipping methods paid by the ounce, a more expensive air pillow can keep the package from going up to the next ounce. That's one dimension of determining the proper dunnage. The other is, air pillows are more easily popped by heavier items or items with sharper edges (think blister packs), so the extra weight / shipping cost of the kraft paper averages out to be less expensive than the returns for damaged goods.
In Los Angeles a large majority of our holiday packages had one or more newer (to me) "bubble wrap" sheets instead of the Sealed Air pouches made from two 15"x15" sheets of a thicker plastic film sealed into 2" spheres (dimensions approximate).
These little air bags makes a lot of sense to me, I wonder why it took them so long to become popular. How did everyone live through the packing peanuts phase and not realize this is a much simpler solution?
the last package peanuts I seem to remember finding in a package were disposable by putting them in compost, which seems like an advantage over plastic bags.
Recent ones you can, but those came about during the ascent of packaged air. Old ones were just plastic.

New ones you can even eat. They're made of corn.

They're a nightmare if you have babies/pets and don't clear out your packing materials quickly - I keep my boxes and materials until I validate the item's functional.

Disposable peanuts are made from corn/rice so humans/pets can eat them, but it's unknown if they're easily digestible in large quantities and anecdotes about pets hurling them up are out there.

I prefer the air-packs, yes it's plastic (my recycler accepts them if they're collapsed and not loose), but a small amount given the size of the packages.

I ate one of the peanuts on a dare a long time ago, wouldn't do it again.

Whatever is on there as a preservative or pet/child deterrent (or possibly both) made me nauseous for hours afterward.

What did you get in return for taking the dare?
Even if you don't have babies/pets, but keep those recyclable peanuts around... you soon will in the form of roaches, moths, and mice. They grow up so quick!
I haven't seen anyone else using it yet, but iFixit uses a paper/cardboard lattice/expanded mesh as packing material.
If we're talking about the same thing, I see electronic component vendors like Digikey/Mouser/etc. using that paper mesh a lot.
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These are awesomexpected and work great, but unfortunately I bet they're pricier which is a huge influencer in packaging decisions.
Except you need to have a compost pile and become adept at identifying variants of packing peanuts.

We actually do compost, but our pile is inactive in the winter, and dumping some mysterious product into it isn't something that I'd want to do.

The city I live in has a composting program [0], so even if I don't want to compost myself, it's compulsory. The trash bin we get is about a quarter the size of both the recycle and compost bin.

I've never had problems identifying which packing materials are compostable. Usually putting one under warm water will give it away - they're designed to be washed down the drain.

https://bouldercolorado.gov/lead/compost

those are great until you send a large volume of shipments by ocean cargo somewhere, and it arrives with a nest of several hundred rats that have eaten the packing material.
The air bags where each cell was independently inflated and sealed[1] were recently invented (2002) and there are a lot of patents for it.[2][3][4]

It took several iterations of ingenuity to figure it out because the previous sheet of air bags had one inlet to inflate all the airtubes. All the tubes were connected to each other like the tubes of a waterbed.

Since I've been seeing those inflatable air bags for more than 5 years in shipments from Amazon, Newegg, etc., it looks like industry adoption has taken less than 10 years.

[1] https://en.wikipedia.org/wiki/Inflatable_air_cushion

[2] https://www.google.com/patents/US7150136

[3] https://www.google.com/patents/US20050103676

[4] https://www.google.com/patents/US6565946 used in this $1500 machine: http://minipakr.com/the-mini-pakr/

I had to package and tape boxes at an Amazon fulfillment center over peak season one day.

One of the "problems" I found with the process is the system tells you the size of box to use. You're not allowed to use a smaller size, even if it would work, only that size or larger. It also tends to overestimate the size of the item, so many boxes wind up with a lot more empty space than would be necessary, and more packing.

I'm sure this bias is intentional, but I found it odd at the time.

UPS wants 2 inches of space between the product and the outer box... keeps real damage from happening if the outer box is slightly punctured by something.

https://www.ups.com/content/us/en/resources/ship/packaging/g...

That's sensible. What isn't is the often vast oversize of Amazon packaging. Like sending one hard drive in a 2cu ft box with lots of packaging. There's now lots of scope for the item to move around so the single item inevitably ends up in a corner against the outer box.

Amazon never seem to actually bubble wrap anything any more - which has led to damage more than once. Neither the string of air pockets, as in the article, or paper is as effective as they rarely use enough to prevent movement.

Here in the UK Amazon seems to have switched solely to paper inner packaging. Environmentally I prefer this.

Amazon ships a huge box, then loads it halfway with paper or air bubbles. Everything shifts around, so it protects nothing in transit. They often ship non-delicate items like clothes in cardboard boxes, where plastic bags would be less wasteful and more protective. Overall, the result of their shipping is that I spend a lot of time deflating plastic, breaking down boxes, and moving lots of garbage to my garage and, subsequently, the curb. Then a truck hauls it some more. All for packaging that ultimately protected paper towels, or that was so loose that the box rattled anyway. It's worse than worthless--it destroys value, takes time, is inconvenient, and hurts the environment, all for no useful result at all.

And Amazon does not seem to care. It is so bad that I have shifted purchases offline to Costco in part so I don't have to deal with all this shipping waste. Costco doesn't even give me a bag.

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Amazon owns East Dane/ShopBop, clothing sites which do always use plastic bags. I guess for mainline Amazon they don't care enough about to differentiate what they ship products in.
I recently ordered this decal[1]. It came in this box[2].

If you don’t want to visit the links below, the sticker is 4 inches square, and the box is 7” x 5” x 10”. Why a cardboard mailer wasn’t enough, I don’t know. At least the seven air pouches included with it protected it from high G forces...

1. http://a.co/ew4OGOB 2. http://imgur.com/qCsvJu7

Boxes are easier to stack and move especially if you are handling Amazon volumes of goods. Quite often the amount of items that can be carried by a truck or plane is limited by their weight not size, so it may not be as wasteful as it seems.
> Here in the UK Amazon seems to have switched solely to paper inner packaging. Environmentally I prefer this.

It's not clear to me you should (perhaps you should, the balance simply isn't clear to me).

A plastic air cushion weighs almost nothing, so shipping it to the merchant and then to you uses almost no fuel.

It is rarely recycled but instead become sequestered carbon in a landfill. For me, they are convenient to recycle in Palo Alto but this article says, to my surprise, that that's uncommon. I'm not sure of the carbon impact of recycling PE.

While paper uses a lot of water and chemicals to make, and involves cutting down trees. It's also very heavy so costly in terms of fuel to transport and recycle.

Aesthetically, I agree that paper is much nicer.

>and involves cutting down trees

Which they plant more of. Using this as an argument against paper is silly because it only applies to unsustainable approaches to paper. If we judged every process by the worst way to do it, then no process would be acceptable.

I'm not sure what your point is here.

The whole point of recycling paper is to avoid cutting down trees (and as a minor secondary point reduce landfill, though most paper is compostable). Paper recycling is quite energy and chemical intensive when compared to virgin paper production. If you want to talk about "sustainable" and consider planting trees to be fine, then you don't want to recycle.

I don't consider cutting down trees and replanting them that great, frankly. You take a large tree with a large surface area that's transpiring lots of carbon and replace it with a sapling with a small surface area. Yes that sapling is, over time, turning carbon into tree trunk, but that time scale for that is decades while the paper releases carbon immediately through its production and transport and then continues to do so over decades as it decomposes.

This calculus can be improved by making the paper out of something with a better yield and shorter growth time (hemp is claimed to be such but I have no idea if that's true) and by using non-fossil fuel. But you have to look at the chemistry required as well...and in any case paper is heavy (a box of paper is basically a box of wood) which is inherently fuel intensive.

Plastic film (and plastic toys) are sequestered if you can stick them in landfills. Of course the best carbon sequestration will be to leave the oil in the ground...not yet an option in 2017.

But the best lifecycle analysis has to be done on base of most accurate costs possible, not emotion. Paper is pretty shitty.

  You take a large tree with a large surface area that's transpiring lots of carbon and replace it with a sapling with a small surface area. Yes that sapling is, over time, turning carbon into tree trunk, but that time scale for that is decades
Actually the growth peaks in a young forest as soon as there is at least one leaf or needle on most possible paths of a sunray. This is called canopy closure, and as soon as it has been achieved the growth starts to decline. This has been studied extensively, here is one example:

https://www.nrs.fs.fed.us/pubs/2397

The reason in a nutshell is that when trees start to compete on the available sunlight by out-growing and overshadowing each other, they need to work harder to pull water up to the top where most of the photosynthesis happens. The leaves or needles in the shadow produce almost nothing but still consume resources for respiration.

You may be right. I don't have answers. I'm not sure anyone does. I've often wished it were easier to see all the externalities and environmental issues in our stuff. So I can make decisions with my eyes open. I think it's likely we're making many poor choices for the right reasons at the moment.

I'd be surprised if unbleached brown paper, screwed up as padding, came out worse environmentally than oil derived plastic. It's probably polythene or variant which doesn't really biodegrade and lasts for centuries. Or leaches chemicals or ends up in the ocean and photodegrades to little bits.

How do we evaluate 1,000 year lifespan vs months for impact? Does that change if we consider it ending up inside wildlife or the ocean foodchain?

Here in my part of the UK at least it's essentially non-recyclable.

I think I'd like to use less, but that's very much an instinctive view. I'd rather corn starch replacements for much packing as it better suits a one time temporary use.

> I'd be surprised if unbleached brown paper, screwed up as padding, came out worse environmentally than oil derived plastic.

I would not be surprised; the production even of unbleached Kraft paper is quite energy intensive and environmentally bad (look up "black liquor" for example). Oil derived plastics (not very nice either by any stretch of the imagination) appear to use less energy to produce and of course much much less to transport.

> It's probably polythene or variant which doesn't really biodegrade and lasts for centuries. Or leaches chemicals or ends up in the ocean and photodegrades to little bits.

PE doesn't really biodegrade in any meaningful sense of the word. But if stuck in the ground it doesn't release any more carbon into the atmosphere, unlike decaying organic matter. Typical PE film doesn't contain interesting plasticisers so there's nothing to leach out.

The nasty end result of PE film is when it flies about and gets eaten by animals. That's why plastic bags are so horrible. I don't know if these air bags suffer the same fate; I suspect they do. That's bad.

But you said "envoronmentally" not just waste stream: when I look at the total life cycle it's not clear to me that paper is better.

Note that if oil were only involved as feedstock (so both products were produced with only wind or solar electricity) then the calculus could be different.

Interesting. I wasn't aware there was quite so much liquor (by weight) created from paper production. It does seem like they get most of their energy from it now they don't just dump it in rivers.

Recycled changes the numbers too if you don't need to bleach it back to white. Though you've a load of ink and finishers to deal with. At least paper is regularly recycled.

So I think we're in agreement that we don't know!

I would like to see the numbers (dollars and calories) on what it costs to recycle these materials, including transport and collection costs.

It appears the trend is to externalize the sorting of materials, as this appears to be the most expensive part.

Are there dedicated paid human sorters? Would people volunteer to help in such a way?

Actually, "black liquor" is usually burned, and some pulp mills are even energy-positive. The main problem is not energy, it's pollution (a huge source of controversy here in Uruguay, we have several huge pulp mills).

https://en.wikipedia.org/wiki/Black_liquor

https://en.wikipedia.org/wiki/UPM_(company)#Uruguay :

"provides CO2-neutral biomass-based electricity "

Some mills will even produce paper at a loss, in order to produce black liquor to make power from. Especially when there are "green" power subsidies involved.

It's kind of insane, but there was a mill near where I grew up that was doing exactly this a few years ago.

Here in Japan the packaging I see most from Amazon is where they strap the item down with a strong plastic wrap to a thick piece of cardboard that's glued to the bottom of the box. This keeps it centered and they don't need any filler at all.
Curious question: what condition due the boxes typically arrive in? Are punctures and crushed boxes common or rare?

It definitely seems like a better method, but I'm curious if the shipping handling is different there.

(For reference, in the SE US I'd say about 1:15 Amazon boxes arrives with some kind of damage. 1:40 with worrisome damage)

I had to go into the warehouse of a local shipping company the other day to identify and pick up an oversized package, and I couldn't believe how brutal the conveyor systems were. In the few minutes i was there, i saw a couple of boxes fall of a belt, and one particular box caught in a junction of a couple of belts with every other box coming through bashing against it, and no one treating any of these occurrences as a problematic issue.

I can see now how a majority of the parcels may get through ok, but the few that end up caught or trapped will end up in very poor condition.

I guess it may only be workable in Japan - the delivery companies here are exceptionally good. I've never received a package in anything other than 100% perfect condition. I used to subscribe to a monthly beer club that would send 5 glass bottles of beer though the post office's "5-7℃ chilled delivery" service and they were barely packed at all, no issues.

That said I used to often have CDs and DVDs delivered from Amazon.jp to Sweden when I lived there that were packed the same way and they arrived safely, but CDs and DVDs are probably the easiest thing to ship.

I'm in the UK, and basically every package I get has some sort of minor damage. Squashed corners, punched sides, etc. I had a box that looked like somebody had ripped it open the other day. The inner manufacturers box was fine though (it had paper packaging).
I've seen this packaging before. Notably, Apple uses this design when shipping iPhones. Overall, however, it doesn't seem to be very common in the States.
I see that occasionally in the US (except not glued down) but mostly for things that don't have their own display boxes like books, sometimes electronics or DVDs. Since it's not glued, they still rely on air bags to fill the space.

You probably want something to fill the space. Empty boxes are easy to unintentionally crush, exposing the contents to damage, weather, and loss.

Paper or air cushions aren't going to make a substantial difference to whether a box is crushed.
They actually do. If you fill the space, it's much harder to crush the box, because you not only have to exert enough force to break down the cardboard but enough force to pop the air bags inside. The air bags especially add a lot of support in the very center, where the tape is actually taking most of the force. You can test this yourself. Get a couple of identical shipping boxes, fill one with air bags and the other with nothing, tape them up identically. Start stacking 10 pound weight plates on top and watch which one crushes first.

Paper will probably add less support unless it's really packed, but it will still add some.

Yes, Amazon seems to have no clue about shipping HDDs. Especially OEM HDDs. They have come loose, in a huge box, in just thin plastic "cases", embedded in air pockets. Which had been pounded flat in transit. New Egg, in contrast, shipped HDDs with molded cardboard padding (as I recall).
I've rarely buy from NewEgg, so I don't know how their return policy works, but for Amazon, if I ordered a hard drive and it was DOA, I tell them and they send me a new one before I even ship the first one back. No RMA numbers, no warranty problems, no "it was fine when it shipped, so that's UPS' fault". A simple "defective or doesn't work" and a new one is shipped that day.
This, this and so much this. This is why the majority of my electronics and parts come from Amazon. All other vendors are a morass of justificational cowdung compared to Amazon.

Dear vendor: You can take your RMAs, your restocking fees and your lame-ass excuses for shirking responsibility and shove it where the sun don't shine. Because, Amazon.

Sure, Amazon does make returns effortless. But there are two complications. First, DOA is not really a problem. Second, it seems that Amazon nukes accounts that return too much stuff. Or so I've read. So if you order many HDDs from Amazon, you're faced with many decisions about borderline poor packaging.
Sure their packaging could be better, but in my anecdotal evidence, it's generally enough. I've order dozens of "fragile" items from Amazon, including two hard drives and a graphics card, and none of them were DOA or showed any signs of damage. Regarding them nuking accounts, if you're returning so much that they nuke you, you're probably return an obscene amount.
I'm in the UK, and over the past few months I've received Amazon packages with paper, air cushions and bubble wrap (glass tea pot) - I assume it depends on what you order.
vast oversize? Like this: https://goo.gl/photos/qCcNFNBvp7RmXh1Q6

Sorry for the poor quality. Box is roughly 24" x 18" x 6" containing one approximately 13 inch long kitchen utensil (a silicon whisk) and 7-8 useless air cushions.

Recently I've seen a lot of Amazon packages where the item is in one corner of the box, held up against the outer box by some thick scrunched-up paper. That could easily be lazy packers, but I see it frequently enough that if it is to give a 2" gap, they're missing a QC step somehwhere..
Is this to reduce damage to the inner box? I received a keurig in an oversized box but I though it might be on purpose.
Probably.

But when you're told to pack a single DVD in a box big enough to need several layers of padding it sometimes seems excessive.

Its intentional for a few reasons:

a) Prevents damage to the internal contents

b) Compliance with 3pl recommendations

c) bin packing

I just got one of those -- a 30 lb. boxed item in another box twice its size, with just a few air cushions and paper dunnage. It slid around like crazy and was probably dangerous to carry.
It has been several years, but I was a manager on the inbound side at multiple FCs over the span of a couple years. Most likely reason for the mis-matched box size recommendation is due to the Warehouse Management System (WMS) that tracks all things (what is where when and item dimensions) having incorrect measurements of the item dimensions. On the outbound side, as you definitely know, packers are absolutely discouraged from using their judgement when selecting a box. Hell, there was a specific metric that was basically the adherence to the recommended box size. But when an ASIN first appears in a warehouse, the WMS will send the item to be scanned. The scanning process is used to input the dimensions and weight of the item. I know for a fact that some of the associates that performed that function would get lazy. I even had receivers that would completely fudge the numbers when the system asked the item to be sent to cubiscan. So there you have it - can't blame the packer on the outbound side. The problem was usually found when inbound didn't properly enter the item dimensions.
Sorry for going off-topic here, but I'm curious. You say you "had to" work a fulfillment center over peak season. Were you an engineer at Amazon at the time?

I'm asking because I've been told that Amazon makes engineers work at their fulfillment centers when it's peak season. If that's true, are people paid extra to do so?

I was a software developer for Amazon for five years, the majority of which was writing software for the fulfillment centers. Recently left to join a startup. My answers represent my experience, not Amazon's response.

> I've been told that Amazon makes engineers work at their fulfillment centers when it's peak season

Good god, no. An engineer salary has got to be 4 to 8 times the salary of an FC Associate (or more), and generally speaking we're terrible at manual labour! Besides which, the engineers are generally busy making sure the software doesn't fall over from the X-times load increase of all the extra users during the peak season.

That said, the better engineers tended to try to get on-site frequently to better understand the tools, problems, etc. I sure tried to be there often.

Not true. Managers are required to work in fulfillment centers (not necessarily during peak season) for a couple days as a means of giving them experience with that part of the company. I think is only for managers above a certain level, but don't remember the details. There's a similar program for customer service call centers.
No, I actually literally just work in a fulfillment center at the moment. I moved near Austin, TX, Amazon was hiring, and I needed something to have health insurance and start saving up to pay off my student loans (for a business application programming degree, ironically.)

I would like to be an engineer there but I think I'm underqualified for most of those positions. I learn what I can about the software and the processes when I can, though.

There's a very rare path from FC associate to the software side at Amazon. I've met a few people who've done it. This includes a senior principle engineer and an L8 director of software.
I did find their internal Twitter clone and notice that it was open source. If I could find a way to contribute to it without violating Amazon's policies I'd consider it.
This actually is the lesser problem. The bigger problem is when the packer / supervisor at the FBA FC decides it's ok to put sunglasses in a bubble mailer. #truestory
Amazon, in particular, sends packages in ridiculously oversized boxes. I've received kitchen knife from Amazon that was packed in a box more than twice the size of a shoebox. Literary hundreds of same items would have fitted there. On the bright note, it was padded with recycled paper, not plastic.
I don't remember the source, but I remember reading somewhere that using only standardized boxes was an innovation that results in cheaper shipping of the same products than if they were packaged in irregular boxes instead.
Probably the book The Box although that was about shipping in general.
I loathe styrofoam, it's messy and hard to get rid of. The air bags are a huge improvement. Just stab them with a knife, and they take up no space in the garbage.
OMG this, especially in dry climates. I HATE packing peanuts with a passion.
What's so bad about them specifically in dry climates?
Probably their tendency to stick to anything and everything when static electricity is involved.
Static makes them really sticky.
> At the time, bubble wrap was invented for use as wallpaper.

How would that work? Nobody wants wallpaper that they have to replace each week because it keeps popping.

http://m.mentalfloss.com/article.php?id=13092

Looks like they tried textured wallpaper and green house insulation before packing. Maybe it was a lot harder to pop in the wallpaper version?

It works surprisingly well as cheap insulation. Put the bubble side to the glass and limit accidental popping. Ideal for garages and sheds!

Even seen it recommended for cheap double glazing for those of limited means or renting.

> it keeps popping

:)

Yup, it "just popped on its own", I didn't do it. LOL

The original prototypes were made from shower curtains, so much thicker and stronger than what you're used to seeing wrapped around stuff.
In most homes here in Japan there's bugger-all insulation and all windows are single-pane, so in winter people put up bubble wrap on windows/balcony doors as insulation.
How 'bout those little things they put in the middle of pizzas to stop them from getting crushed? Too bad I'm not a journalist, because that would make for an awesome story. /s
Where I live (in Canada) they tend to use balls of dough in the middle of the pizza to get the same effect, instead of the piece of plastic I've seen elsewhere.
Where in Canada? Turns out it's a pretty big country ;-) I grew up in the Vancouver area and never saw dough balls.

[1] comments like this are a bit of a peeve of mine as they contribute to the global mental picture of Canada as one homogeneous biosphere instead of a huge land mass with many different cultures and environments. Ever heard this one - "Oh, you're from Canada? My brother in law is from Canada; Jake Unrau - ever met him?"

I'ved lived in Toronto and Calgary, never seen any balls of dough (visited out East, no balls that I remember). Always those little plastic things or naught.
Apologies, I had meant to include my area in my original post. I'm in the Ottawa-Gatineau area. I've seen this done around Montreal, too.
What's the point of this comment? Packaging/shipping technology is hugely important, because the annual amount of landfill waste involved is staggeringly large. There's also a big economic component to it. And as the article says, this is a $5.6 billion industry in the US alone that is growing larger with every passing year.
The whole premise is a guilt ridden exercise in navel gazing.

We've collectively decided that ordering everything online provides us with time and cost efficiency. Those things aren't free.

A story on shipping as a factor in online sales, walking through the history of shipping strategies and packing techniques would be a super interesting story...

...but this does not (to me) appear to be that story- This seems like a story created by a journalist noticing the air cushions in his amazon package, making two phone calls to pad the story a bit, and then sending it to their editor as a finished work.

I don't really care what they use, as long as they use something!

A few months ago they shipped me a camera lens, external hard drive, and some other smaller products in a giant box with no padding whatsoever. The lens and hard drive boxes had plenty of styrofoam, so fortunately nothing was damaged, but I made sure to complain.

I'd assume they knew the lens and hard drive boxes were internally padded. That's still no excuse for a large unpadded box where things can jostle around.
Easy solution: require companies that produce waste products to also fashion a waste recovery arm. Force them to build externalities into their business models from the get go. I'm sure they'll figure out the most efficient way to manage it.
The article says they are recyclable but most localities don't do them, they have to be taken to the grocery store & deposited with bags.

Why would you target every small business with this expense?

The producer would be the manufacturer; the mandate could either fall directly on the manufacturer, or just require small businesses to arrange with the manufacturer for recycling.
If the mandate fell on the manufacturer, do you think they'd just absorb the cost out of he goodness of their hearts?
No, of course not. That's the entire point. The cost needs to be captured _somewhere_ in the private chain because right now it's just an externality that no public entity wants to deal with or can deal with.
In my scenario, the manufacturer would have to either provide logistics for local disposal (seems ideal to me) or do their own service (that would be rough!).

I imagine a cottage industry of recycle processing middle handlers would eventually lower the friction in this space.

Companies have to pre-pay their packaging disposal costs in Germany, either by making things deposit (bottles and some glass jars) or paying the costs outright (which gets them a little recycling symbol). Easy way to see the difference: yoghurt containers - fairly hefty plastic in the USA, almost eggshell-like plastic or deposit glass jars in Germany. Eggs come in cardboard, never styrofoam.

The only common seriously durable, non-deposit packaging around here are glass bottles and metal cans, as both of those things are easy and profitable to sort and recycle.

"Something I didn't quite know how to dispose of"

Is it just me or can you not just pop them and throw them in the trash

Because they have a recycling symbol on them, yet most recyclers (inc. mine) specifically say do not recycle thin film (such as these) even if they have a symbol on them, because it gums up their shit.

So, yeah, a bit irksome.

Its not a "recycling symbol" its a Resin Identification Code [1]. I Imagine the confusion is intentional. You can use it to assist with recycling if you know which types of plastics your town can handle and what the numbers correspond to. The mere fact the symbol exists is meaningless as far as recycling goes.

https://en.wikipedia.org/wiki/Resin_identification_code

Agreed; I love recycling but these things account for probably less mass than any single kind of thing in my recycling bin (not the least of which is the damn boxes themselves). Way better than those awful peanuts that would take up a whole garbage bag by themselves.
Just drop them off at the closest grocery store. Anyone who recycles plastic bags will be capable of dealing with these as well.
Amazon does it different in Japan. They put items on a stiff piece of cardboard the same size as the box they will eventually put it in. Then shrink wrap the items and the cardboard. Then they glue / rubber cement the bottom of the cardboard to the shipping box.

It seems like it uses less material but the boxes are designed to be torn open like a FedEx envelope which means they are not reusable which seems wastful

I've gotten Amazon packages like this here in the US, but it's not a frequent occurrence. I prefer this method because aside from the shrink-wrap, everything else is recyclable cardboard.
My dog loves the air packs, to the point that I can barely get a package in door without him grabbing at it. He'll open the package, pull the air packs out, pop them and walk away. The novelty must be wearing off, as he's been leaving unpopped ones lately.

So, unlike packing peanuts, we get some secondary use out of air packs.

Aren't you afraid he'll try to eat them?
Polyethylene is inert so I wouldn't worry much.
Inertness is kind of the problem. They can really plug things up.
GI tract blockage is an ugly way to die.
He was heavily supervised the first few times, and I keep an eye out still. I'm as worried that he'd eat them as I am that you would, because he pops them for apparently the same reason you do. :-)

(But, yes, of course your dog may vary, and I don't recommend this.)

Lucky, my dog loves them so much he gets excited when I receive packages.
Similar here. I cut a few of them off the chain, and toss them in the air (their low density and a running ceiling fan mean they float down) and the cat attacks them. A few claw & bite punctures later and they're ready for recycling.
I think there are two opportunities for the environmental effects of the air cushions.

1) Re-use rather than recycle: What if you could let the air out at home, open up the bag, stuff it with other bags, and the outside of the bag had a postage paid stamp. It goes back to the company that made the bag so it can be re-used.

2) Make them out of compostable plastic. Much simpler than above, probably the better way.

The key is that these air cushions don't need to last (likely) more than a few days. What can we do so that they have as little impact as possible.

They may be better than the packing peanuts or other substitutes, but there is still opportunity to improve.

Mailing bags back? What's the transit cost of doing that?
or the environmental cost of shipping them all around
They should just ship with reusable boxes. Better boxes with inner protections, where you would get some kind of credit if you post/bring it back empty, or reuse for personal mail. Maybe we should only be allowed to send packages with these boxes
Reminds me of a European grocery store. As an American, I was confounded to see a lack of bags at nearly any store I visited that wasnt a tourist gift shop my first time I ventured across the Atlantic. Then it started to make more sense than the garbage-cycle we have over here.
In most EU countries you need to pay for plastic* bags now, so they often aren't on display to make sure people pay - you just need to ask the cashier.

*And a lot have starch bags, which break if you try and put more than two milk bottles in or anything sharp.

Considering transport costs, I don't know how viable that would be.

Picking up boxes for recycling from houses alone would make for a pretty big carbon footprint. Not to mention costly. The current box strategy might be more carbon-friendly, oversll

You say recycling but I think you mean re-use.

The energy costs involved in recycling are not trivial and someone still needs to "pick it up from every house".

Its is almost always preferable carbon-wise to re-use, especially in metropolitan areas where pickup is trivial and could easily be performed on the next delivery. A small security deposit would cover the costs, or just keep them if you want some storage boxes.

The compostable idea is so much better than mailing them back because of the transport cost. In fact compostable air cushions exist: http://www.fpintl.com/biodegradable_packaging_cello_bubble_w...
Except that biodegradable packaging means the manufacturer needs to continue producing (and distributing) it, which incurs its own cost.
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Returned air cushions would presumably be popped for recycling purposes only, so no, they would not be reusable.
I re-use mine when I sell stuff on ebay, etc.. (I also re-use boxes and other stuffing supplies).
We have a really innovative solution to this problem.

There exists places that take bulk case packages of products, place them on shelves and make them available to the public. You give them money, put the items in a paper/plastic/reusable bag and take them home.

They are called stores. Many are located near common places, like intersections or near commercial office areas.

Air cushions work well for me. I have a 4 year old and a 2 year old. When any amazon shipment arrives, I distract them with the air-cushions and put away the items delivered. Meanwhile kids jump on and burst the air-cushions, and I am left to deal with the remaining plastic.
I stab them with my keys to let the air out and recycle at the store with other plastic material, since the local waste company doesn't recycle bags or film at all. It seems a shame considering how much plastic ends up in landfills, water ways, the ocean (great garbage patches in the gyres) and basically on every beach in the world. [0,1] Literally, (no pun intended), the oceans need a million or so plastic-skimming aquatic Roombas to undo the anthropogenic-damage just in the oceans.

Btw: I'm wondering if anyone here recycles plastic using a filament maker for a 3d printer, either DIY or commercial, and how well that works.

0. https://news.vice.com/topic/pacific-garbage-patch

1. https://video.vice.com/en_us/video/garbage-island/563b9c912a...

Also, another note:

Waste sorting and recycling regulations need to be continually ratcheted up because a few bins isn't working (ever see the disaster of the composting, recycling and landfill bins at Costco?). Do like Stanford does: have separate bins (up to 5) but also divert more of the waste stream for recyclables, composting, etc. with pre-landfill processing. Left to their own devices, people rarely voluntarily make changes which are vital to more sustainable ecology.

It seems also that at some point in the future, it may become economical to mine landfills for materials when scarcity drives prices high enough.

This past summer, I ordered a container of household cleaner (16oz bottle with spray pump) from Amazon. Surprisingly, it arrived with no packaging whatsoever -- the bottle of cleaner was taped to a small piece of cardboard that contained the shipping label.

Not surprisingly, the bottle was empty upon arrival, its contents having leaked out during shipment.

I filed a complaint and they resent the product. The next shipment of the cleaner came wrapped in plastic bags, inside a traditional cardboard box (though no air cushions). I guess Amazon realized their experiment in minimization didn't work out all that well.

As an eBay customer, where the cost is usually a dollar or two cheaper, I find packaging is never a concern because robots aren't packaging my stuff.
> "At the time, bubble wrap was invented for use as wallpaper. That trend never caught on, but the material’s use as protective packaging took off. Before bubble wrap, the most common options for cushioning goods in transit were sawdust, newspaper, and rubberized horsehair."
I had no idea this is a widespread concern. Over the course of years, I have kept every box and the shipping materials under the presumption that I would reuse it all at some point. Only flaw in my logic is that I order way more stuff than I ship out. This, combined with my laziness, has resulted in a spare room in the house now being known among friends and family as "The Box Room", which was full wall to wall, floor to ceiling with empty boxes and hundreds of those air cushions of varying style and size.
Is there a recycling collection program in your area? eg something that collects cardboard along with household waste

If so, that seems like an easy way to start reducing the box count. :)

Share them with neighbors maybe, should they need to ship something?
It's almost 2017, and the fact that this packaging is horribly polluting and absolutely terrible for the environment doesn't seem to be on the minds of most people. That's very disappointing.
The issue I think is amazon has boxes in a few standard sizes. As a result for many products, they end up shipping in much larger boxes. I think it is economical to procure large amount of boxes in few standard sizes vs. have small quantities of many different boxes. This does lead to increase wastage though.