This is not loading for me but if it's about the Bitbucket redesign I must say that I like it and I feel they thought hard about how to make a good user experience. It actually is pretty cool compared to lets say GitLab that is a big mess.
I found the new Bitbucket nav bar design to be confusing and I actually accidentally ended up creating a repo in the wrong team. Luckily I could revert to the old type of design, as I was not happy with the new UX at all.
Well said. Worst UX I've ever seen, with the most ardent corporate fanbase.*
* Proviso: Said corporate fanbasers have many times said to me how it's so configurable etc, after spending weeks in the trenches fixing trivial nonsense.
I've got exactly the same experience: it takes weeks to do a minor adjustment to task flow due to administration overhead but people still say it's super configurable. What difference does this power make if you cannot exercise it?!
It's a defensive behavior and in a low trust culture one would be more concerned about choosing something good enough rather than risk experimenting with a new but unproven tool.
Indeed. I find that the vast majority of the time, their UX actually gets in the way of the power and configurability. Moreover, many things are overly complex, in the sense that you don't get anything back for the complexity introduced.
I've never had joy using Jira, but if there's something nice out there I'm all for it. Mantis was a PHP one back in the day that just did issue tracking, and I loved it for that. But purely issue tracking, not the whole hog.
For a lightweight integrated solution I liked Trac quite a bit. JIRA+Confluence+Fisheye (to me at least) don't work as well together, although things are getting better over time.
I was hoping Gitlab filled this space. I keep hoping someone else will fill this space without doing any work. Time to dust off the open source hands! anyone that knows my code shudders in anticipation
Considering the code bases of each product began by forking one of the others, it is amazing how hard they have worked since then to prevent them working together.
Other companies can only achieve this level of broken through acquisitions, distributed teams, competing for scarce internal resources and stack ranking. Atlassian achieved it by ignoring customer requirements, rapid feature growth, and monolithic java.
Developers are fantastic at bikeshedding on our tools rather than focusing on (a) what's important to the broader company and (b) what's actually usable to anyone who hasn't spent months learning to use our opinionated optimisations.
I was involved in meetings some time back where the aim was to try and organize a support board in Jira.
The lanes were fine I thought, but we also had priority / severity that users could set themselves. My perspective was that this is useless, that people will always set stuff to the highest priority because to them, it probably is. Instead, we should either do away with this altogether and just have the priority be: whatever is on top, and don't let "regular" users change this – or – we have a priority master, a single person responsible for owning these priorities to have a consistent opinion. It doesn't much matter if it's "right" so long as it's consistent, because it is an opinion, not a natural fact.
Of course this was shot down and the next several weeks were spent discussing the priority levels. Looking at the board this morning I see all tickets are at the highest priority – shocker! No one cares of course and the point isn't so much whether or not I was right, but the fact that this is what people do for a living makes me less anxious about the impending automation doom. We'll figure out useless jobs for everyone I'm sure!
Oh I have to get this off my chest. So many companies saying "Yes, we're sort of agile, but we have a fairly bureaucratic structure that is unamenable to change".
If you're not agile, stop lying about it. I saw a job on Seek the other day advertising a DevOps roles - turns out they want a helpdesk operator. Stop lying in job ads, and stop drinking the kool aid.
No, but thinking about it pretty hard - anything has to be an improvement on what we're currently using. Especially after getting an email this morning that our current solution has had a big data breach...
You have to put any UX into context. Given the problems it solves JIRA's UX isn't that bad at all. In fact, I don't know of any competing product that has a better user experience.
Keep in mind JIRA isn't just a bug tracker but a highly configurable workflow tool. It competes with products like HP ALM which often are UX atrocities.
I think the problem is, it's very configurable. To the point, some towered architect somewhere can make those decisions for you, about how you want to work, in your absence.
Out of the box, I'm not sure, I don't think I've ever seen it. If what I've seen is out-of-the-box, it's awful.
My experience is that some people don't like tracking their work, or figuring how to do it effectively and in a way that benefits not only themselves but their peers.
I get you're point about people fiddling with it, but that's usually because they never understood that JIRA is quite simple to begin with.
Atlassian's new 'blue' is eye-curdling. They're using it in the new BitBucket UI roll-out, and the first comment I've had from most of the devs here is about the disturbing blue.
"Meet Pacific Bridge. It's our hero color, and is also affectionately known as B400. We use this blue to help us reinforce our presence and unify our touch points from marketing to product. It's sharp and clear, making it bold and optimistic, while at the same time it's soft and inviting, ..."
I know this is off topic but Silicon Valley's obsession with building companies that are like cults really bothers me.
Like this image from the linked page https://www.atlassian.design/react_assets/images/cards/caree... showing insanely happy people all wearing the same clothes, staring up at some thing which is just unbelievably interesting and inspiring - the great leader/god/Steve Jobs/the CEO/a technical talk on Java?
I just don't want to work at a manufactured cult, which is what all Silicon Valley-esque companies work damn hard to be.
What would you rather have them show then? Building a culture is not manufacturing a cult. But more of an atmosphere you feel would best serve the company. Showing images like the one you posted is not brain washing people. Its advertisement of the company and its brand. How many people do you think would sign up to work at a company thats dull and gloomy?
Because all these companies want their employees to "sign up" for the culture, to love being there, to believe in the mission etc etc. If you don't adore everything about their manufactured cult then you aren't a "team player".
Interviewer: "Tell us why you want a job here at cult company X"
Job seeker: "Because I really want to play foosball every lunchtime, to chug beer with the awesome folks after work in the german beer bar built in to the office, and most of all, to give my youth for this incredibly important mission of changing the world by giving better bug tracking tools to developers everywhere!"
There's a reason the word "culture" starts with "cult".
More to the point, some companies pushing their "culture" want employees to care more about bringing value to the company than they do about compensation. Concern for trivialities like pay, benefits, and personal life should be beneath the dignity of everyone but stockholders and owners - everyone else should be doing it because they love it.
Hardly. The woman most in focus is the only one might be described as "insanely happy." They're all wearing t-shirts but not the same t-shirt, not the same color.
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[ 2.8 ms ] story [ 132 ms ] threadThey have a feedback link on the bottom left menu on BB, maybe point that out to them?
On iOS and macOS Safari, the grid becomes a single column, with all of the cells overlapping along in the right-side column.
* Proviso: Said corporate fanbasers have many times said to me how it's so configurable etc, after spending weeks in the trenches fixing trivial nonsense.
i.e. the masses have formed an opinion, Jira won't get you fired. Something else will, so if in doubt, use Jira.
Lot of people in doubt out there.
It's a defensive behavior and in a low trust culture one would be more concerned about choosing something good enough rather than risk experimenting with a new but unproven tool.
Which tells a lot about the alternatives targeted at corporate users.
Other companies can only achieve this level of broken through acquisitions, distributed teams, competing for scarce internal resources and stack ranking. Atlassian achieved it by ignoring customer requirements, rapid feature growth, and monolithic java.
I've never understood this trope. Atlassian grew because developers used their product, not corporate fanbasers[0]
[0] - http://tomtunguz.com/saas-innovators-solution/
no thanks.
We're a foolish species most of the time.
I was involved in meetings some time back where the aim was to try and organize a support board in Jira.
The lanes were fine I thought, but we also had priority / severity that users could set themselves. My perspective was that this is useless, that people will always set stuff to the highest priority because to them, it probably is. Instead, we should either do away with this altogether and just have the priority be: whatever is on top, and don't let "regular" users change this – or – we have a priority master, a single person responsible for owning these priorities to have a consistent opinion. It doesn't much matter if it's "right" so long as it's consistent, because it is an opinion, not a natural fact.
Of course this was shot down and the next several weeks were spent discussing the priority levels. Looking at the board this morning I see all tickets are at the highest priority – shocker! No one cares of course and the point isn't so much whether or not I was right, but the fact that this is what people do for a living makes me less anxious about the impending automation doom. We'll figure out useless jobs for everyone I'm sure!
"How much time will this take?" (Very demanding Asian boss in Australia Post)
"No idea, might be quick, might be complex, I don't know your environment."
"Well, developers have said 8 points. How much time is that??"
"I don't know".
His response: "Stay behind after the meeting, I need to talk to you about respect for authority".
Fun times.
If you're not agile, stop lying about it. I saw a job on Seek the other day advertising a DevOps roles - turns out they want a helpdesk operator. Stop lying in job ads, and stop drinking the kool aid.
None of it helps.
- we're literally dying
- we're actively losing money
- we're not earning enough
- we're just being annoying
* https://www.jetbrains.com/youtrack/
Keep in mind JIRA isn't just a bug tracker but a highly configurable workflow tool. It competes with products like HP ALM which often are UX atrocities.
The project management tools does not seem quite has polished as other products though..
Out of the box, I'm not sure, I don't think I've ever seen it. If what I've seen is out-of-the-box, it's awful.
I get you're point about people fiddling with it, but that's usually because they never understood that JIRA is quite simple to begin with.
https://atlassian.design/guidelines/marketing/foundations/co...
"Meet Pacific Bridge. It's our hero color, and is also affectionately known as B400. We use this blue to help us reinforce our presence and unify our touch points from marketing to product. It's sharp and clear, making it bold and optimistic, while at the same time it's soft and inviting, ..."
Like this image from the linked page https://www.atlassian.design/react_assets/images/cards/caree... showing insanely happy people all wearing the same clothes, staring up at some thing which is just unbelievably interesting and inspiring - the great leader/god/Steve Jobs/the CEO/a technical talk on Java?
I just don't want to work at a manufactured cult, which is what all Silicon Valley-esque companies work damn hard to be.
Interviewer: "Tell us why you want a job here at cult company X"
Job seeker: "Because I really want to play foosball every lunchtime, to chug beer with the awesome folks after work in the german beer bar built in to the office, and most of all, to give my youth for this incredibly important mission of changing the world by giving better bug tracking tools to developers everywhere!"
There's a reason the word "culture" starts with "cult".
edit: oh, looks like they started doing some actual design, if good I don't know yet.
But I've also learned Enterprises pay more $$$ for worse unusable UX since that needs consultants and bigger support contracts.