36 comments

[ 2.9 ms ] story [ 96.4 ms ] thread
Site started just returning 504s for me. And the status page shows:

"We are currently experiencing issues streaming on all devices. We are working to resolve the problem. We apologize for any inconvenience."

Must be intermittent. I'm able to stream on my laptop and phone no problem here.
My programme streamed fine but I couldn't get back to Netflix once it had finished.
My overall feeling with Netflix is that with such a huge load you'd expect them to go down more often. Good job Netflix team
This is directly because of Reed Hastings policy of paying way above market rate, firing fast, and treating the company like a professional sports team. As a result, NetFlix has some of the best ops & devops engineers.
Now how am I going to watch Olympus Has Fallen?
When I load that page, it briefly says "Netflix is up" before the message is replaced with "We are currently experiencing issues streaming on all devices.". That seems to suggest that other breakage can cause the status page to show incorrect results.
Yeah that seems to be baked into the HTML, then they run something client side (when the JS finally loads, took forever) to actually go and check.
Seems a bit of an odd design choice (especially since it would keep saying everything is fine when it fails).
Well, from a corporate standpoint, it's better than saying things are down when they're not. Though it seems like it should just be a missing datapoint until it can ascertain true status.
Something similar, but worse, happened during that fairly-recent AWS outage, didn't it? Everything showing green because it defaults to green.

Netflix's message doesn't update correctly unless I enable some extra scripts in uMatrix. That's no good for a status page.

Hopefully they will give a public post mortem report with lessons learned.
This is happening all too often these days. Right when I was about to watch a Fuller House episode.
I honestly can't remember the last time Netflix went down.
I honestly can't remember the last time I watched a Fuller House episode.
Like the time John Deere took them out in a region by doing a DynamoDB stress test ;)
We should expect a small baby boom in roughly 9 months.
"Seems like netflix is down. Should we skip to just chill?"
I would expect the opposite effect, given "netflix and chill"'s connotation
As of 3:30 EST we're at about 30 minutes of downtime since this was posted on HN. We're still at 6 nines of reliability which is damn impressive.
I believe 6 nines allows for just 30 seconds or so of downtime per year.
Yup

99.9999% ("six nines") 31.5 seconds

from wikipedia.

Seems to be limited to devices. In-browser still working fine.
I read this as "Netflix is closing down". Never been happier that I misread something.
Huh, this seems to have happened just after I logged out of my partner’s free trial account.
Works for me. I'm watching Netflix as I am writing these words. Admittedly, I had to hit reload a few times, but once the stream started, it worked flawlessly. (Located in Germany, that might make a difference.)
As somebody else pointed out, it was a browser vs. device thing. Tried watching on my tablet a little later, did not work.
Looking forward to reading the postmortem.
They're filming a new series about hacking and they did it in Netflix data center to cut costs.