I’d like to know what is the percentage of actual work you do at your job. I have a feeling that nobody is hitting 80% of work except the people that work 150%.
Well, I certainly get 100% of my work done, on time and done to a high standard.
But, I would say that my productive time is less than 50% of my work week. I'll do a 4 hour burst and get 90% of my weeks work done, and the rest of the week is touching up a few things and browsing HN/Reddit or whatever else.
I remember reading a short article that introduced (to me) the idea that something like 30% of corporate jobs aren't required by any means. It's just "job creation", all fluff work that could be automated or simply isn't needed. As time goes on and I get more looks "behind the curtain" so to speak, the more inclined I am to believe this. I'll look around for the article and edit it in if I find it. It articulates the idea much better than I.
I think a lot of this is also slack (not the chatapp). Its the idea that a company need some idleness to maximize overall efficiency. If you are occupied 100% of the time and you always have a queue of work, then you cannot respond to changes in capacity or urgency. Its a bit like a company keeping you on retainer. Sure most of a department sits around 3 weeks a month, but they are all needed during the last week of crunch time.
It's true that if you are occupied 100% of the time with high priority items that can't be interrupted you will be dropping and delaying other high priority items. But as long as some of your time is doing low priority stuff that can be interrupted by high priority tasks it means you have slack for high priority items.
I share the same feeling. Since Deep Work, I work less and do more. I'm supposed to be 8 hours on my company, but since I do everything in much less time than anybody else (due to make an effort to don't get distracted), I usually spend 7, 7.5 hours at company and nobody complained yet.
I don't see how any of the above should have a significant impact.
Even if just one CEO decided to prefer profitability and market share over... bragging about employee count (seriously?), they would steal market share from their competitors over time.
I'm no expert but if it was as easy as you are making it out to be, this inefficiency already wouldn't exist. Many CEO's already prefer profitability and market share already, I think.
Perhaps rather than give some off-the-cuff (and admittedly fairly weak) examples, I should have said that I don't think these companies view these roles strictly as inefficiencies - but that they offer some secondary or tertiary value to the company such as boosting various job metrics. (Think not just employment #'s, but things such as diversity metrics, wage metrics, etc.)
This also assumes that the company even recognizes that the job is not really required. I would hazard a guess that, especially in large corporations, many of these jobs fly under the radar. Perhaps something that was essential 20 years ago is now mostly or completely automated, but Mr. Smith has been with the company for 15 years, and isn't going to tell the boss that his position should be eliminated.
you seem to believe that markets are efficient. breaking news: they arent. Between companies - there is some sort of efficiency. Inside companies all such efficiency bets are off. If i walked upto your board and asked for half your CEO's comp to ensure that the same milestones are hit the next quarter, guess what they would say. Similarly at a ballpark estimate, im twice as efficient as some of my colleagues, i doubt im getting paid twice as much. Go figure...
>Instead, technology has been marshaled, if anything, to figure out ways to make us all work more. In order to achieve this, jobs have had to be created that are, effectively, pointless. Huge swathes of people, in Europe and North America in particular, spend their entire working lives performing tasks they secretly believe do not really need to be performed.[1]
Fluff jobs are used by companies if the cost to build and automate is higher than just having humans do it. If the cost of a human in the US or EU/UK is too high then here comes the blood thirsty consultants to do it for you using cheap outsourced labor and terrible work environments.
I'm not referring to jobs that require complex automation systems, but jobs that just... Aren't needed for a company to function. No consultant needed, no outsourced labor needed.
A simple example would be the receptionist at a non-customer facing business. At least where I work, we have zero walk-ins and maybe 5 phone calls a day. We pay someone well above minimum wage to simply answer to phone - despite our VOIP provider offering (for free) an automated system to route calls.
I don't buy it. You're saying you work nearly 10 hours a day, every week and every single day including Saturdays and Sundays, and (per the OP's question) that doesn't include time "not-working" while at work (i.e., chatting, lunch, etc).
People who say they work 60, 70, 80, 100 hours a week are just doing bad math, or including a ton of downtime in there.
I think you would be surprised about the total number of hours people actually spend working... many of the jobs that I've worked (specifically my business) were a legitimate 60-70 hours of real work a week. I know this because I tracked it, and a lot of those hours were billable.
I will say though in my experience 80 hours is possible but most people that say "80 hour weeks" are using it as hyperbole. If someone comes to you and says they do 62 hour weeks... its probably real.
I do 90~95% of all work in less than 50% of the time, spend the rest of the time completing the remaining tasks, browsing HN or doing some side project that might be interesting for my team later on.
On the topic, why does it matter what physical hours you work? If the job is getting done, what does it matter?
This way of thinking seems like a holdout from the industrial revolution when physical tasks needed to be done in manufacturing and output was directly tied to time spent making the widgets.
Information work, or system administration work, is substantially different yet still follows the same model as though we are physically assembling things on a line.
I totally agree, and yet for most white collar jobs there's no binary done/not done. You can always be doing more, creating more, proactively leading things, planning ahead, suggesting new initiatives.
When we start competing on that second vector then it's near impossible to say "ok I've been here for 3 hours today but I'm done so I'm going home."
Since becoming a coder/developer a lot of times I will do all that work as soon as possible. For example in April I had to learn EmberJs. So I worked real hard to get a base level. Since I worked real hard and am ahead of schedule, I kinda skated for two weeks. (I was ahead two weeks) So I kinda work like that and always have since I have been a developer.
The funny thing is that I actually hate my job, but when presented working with a new challenge, I become very interested in it. So I guess I like coding in sprints and then standing at the finish line, waiting to cross. So I have waiting for assignment for the last week, so I have generally just doing my own side projects...
But generally at work, at this point in my career. My job (contractor for the federal government) is do a professional level of work in the least amount of time possible, then start working on my side projects. I don't have a vested interest in this job as there is no room for promotion. This might sound kinda contrary to other people, but I have already retired from one career. (Retired USMC) I have nothing to prove, been there done that. My only goal is get ahead in entrepreneurial career or work at a firm/company/start up where I have vested interest.
The missing 5% does not include paid breaks but things like walking to the meeting room, going to the bathroom, checkout out projects or doing updates.
I absolutely loathe people who come to the office to chat as if we were close friends. I understand during breaks and lunch but not at the work desk. Constant out of topic chatter is the bane of any open office.
The days I love the most are those where I manage to enter "flow" in the morning and keep working for the entire day.
Boy, would I love to work with you. I haven't measured it, of course, but I believe very strongly that when I work from home, my productivity is at least two times greater compared to being in the office. How can you get anything at all done with dozens of interruptions every day, not to mention the constant background chatter/laughter.
My greatest dream is to be able to completely shut down the signal from the ears to the brain, with the ability to restore it at will, of course.
I consider that with those, I can work as well as I can alone at home. Otherwise, I also suffer from a very noisy office with constant laughter, anecdotes, movie and TV show reviews, people reading emails out loud to team mates etc. and can't ever enter the flow.
Easily burn ~70% of my time in meetings or in between meetings where there isn't enough time to get focused. Is this "working"? Doesn't feel like it. In a "good" one hour meeting I might have one important interaction or clarification that comes up. I do understand it's difficult to identify these things outside of the meeting however.
I get 95% of my work done in two or three 3 hour deep works block per week. The remaining 5% happens when free time arises randomly and is usually trivial work.
I definitely strive to get everything done that is "required" and also strive to get this done in a typical 40 hour week.
In my last job I was doing something like this, and over time it felt that I was in an important role - being senior and able to attend meetings apart from the rest of the team to make the occasional decision.
Now I'm back at coding 80% or so and actually feel much more productive, more important to the team and have a lot less stress.
If I'm above 20% of work done, I consider it a problem, and try to come up with ways to work smarter / less. I am fairly successful in this industry, top 10% compensation, etc. Don't listen to people who tell you to be overworked!
My job changed recently and I focus a lot more on work than I used to. The key difference was moving from task allocation to getting objectives.
Before, I would say about 50% of “in chair” time was work, the rest was essentially co-ordination slack where I had met expectations before the next round of planning / task allocation.
Now I work towards high level objectives. An objective might be, make $thing more reliable. Tasks might break down to analyse data, add metrics to get data, oh, need to fix bugs x, y, z.
Since getting more autonomy I basically have an infinite pile of work I can draw from. The main difference from the company’s POV is that a manager is no longer choosing exactly what order the work is happening or receiving commitments on exactly how long each step supposed to take.
My observation is that I produce a lot more work when I am less closely managed.
I suppose this is how agile is supposed to work “pull tasks rather than push, loose estimates”.
I just stare at my desk, but it looks like I'm working. I do that for probably another hour after lunch too, I'd say in a given week I probably only do about fifteen minutes of real, actual, work.
I do the same, but I find it depressing. Does anyone have good coping mechanisms for dealing with this?
Edit: I was slow to catch the reference. I'm avoiding watching that movie again because, as much as I loved it the first time, I know my brain would just use it to reinforce the idea that my job is a joke.
There's ways to subdue the symptoms, like listening to music, using a nice mechanical keyboard, running Linux so you can always tinker with it, or making conversation with work friends if that's allowed (it's not where I work).
But to fix the root cause, you need to have activities outside of work, that you do with friends you don't know from work, that you're excited to get started on when you're done for the day - music production and lifting are what I do. Working remotely is another way to fix it, but your company might know about this and ban it like mine did.
If it is a slow day then some good ol' programming algo training with no pressure is fun. You'll look busy and it keeps those programming muscles working. Heck, try a language you don't use and see if you can make a better implementation of something that you've done.
I think 80% is already a too much in practice. It also depends on the work. If it needs a lot of concentration 80% is just not realistic. If there is some variety, e.g., sometimes people come to ask you something, it becomes easier. But then there is also non-productive time that your brain needs to switch tasks. There are at my job maybe some people who are around 80% but they seem to be combining producing much code in little time by producing code that has a relatively high count of bugs so that may not be that productive either. All those people who want to tell us that they are working much more or that we should be working more are probably not very realistic. E.g., have they have not measured the time that they spend on pouring tea or similar activities.
I code 4 hours a day, but I’m measuring that by excluding research, questions, communication. Meetings, lunch, non-coding work tasks, and non-work are also excluded.
That’s less than 50% of my work day, but actually feels like a solid amount both by fatigue, and by comparing with friends and colleagues. My distribution is fairly bimodal, I’ve noticed I usually do 2-3 hours or 6-8 depending on the day.
Clearly I’m somewhat crazy (semi joke!), because I actually keep a running timer on my desk to measure this...
Right now I code two days a week and do academic/journalistic writing the other three days a week. The work styles are totally different.
With programming, I work at nearly full capacity until I'm almost done with the task, and then get sort of distracted during that last little bit of testing and documenting.
Writing I find far less conducive to a "flow" state though. I alternate pretty much the entire day between 30-60 minute chunks of working and 10-20 minute chunks walking outside or checking HN.
In the rare instances when I have to switch between the two modes, my productivity basically collapses.
On a 8 hour day it's 70% reddit/hn/youtube, 30% work which may be actual coding or simply shuffling Trello cards around, rewriting the documentation, sending emails to acknowledge that I've received other emails and trying to look busy.
I work for a bank, and internally, we refer to ourselves as the worst run software company possible. You could remove 80% of our staff and our clients would not notice at all - the remaining 20% are all that's needed to support the services and make quality updates.
I spend a lot of time keeping that 80% away from the 20% so that stuff actually gets done. I don't really do any work per se, but if I didn't do my job, nobody else would be able to do theirs. It's hard to quantify.
While I've absolutely seen this, I've also seen many technical people not really understanding what the 80% do and assuming they don't do anything. You might be right for your own company/job, but I always take comments like this with a grain of salt.
Many roles are needed to counter-balance others and implement good governance, although they look like they are just getting in the way. As I've gained more experience in senior roles, this becomes more and more obvious and choices that would have been baffling to me when I started out as a dev make total sense now. So... quantifying usefulness is not a numbers game and any opinion here is subjective and biased.
I definitely thought about my comment a lot, since I am in a technical role. I recognize it's arrogant, but let me provide some insights.
We are currently facing threats from "online only" banks, where you can sign up and use a bank account without ever talking to a person or stepping foot in a building. This is a threat because banks make their money on transactions and if everyone goes to the cool smartphone app bank, what will our bank have left?
We'll be left cashing cheques for blue collar workers. We'll be left doing phone support for geriatrics. We'll be left giving loans to refugees. We'll be left with safety deposit boxes. We'll be left with all of the unprofitable parts of the banking market that the online only banks say NO to.
And that's where that 80% of our staff comes from. Branches and call centers to manage the small, unprofitable sector of the consumer banking market. To my point, our bank has a long running project to shut down branches across the country. We realized that profitable customers only come to the bank to sign papers, and unprofitable ones come to harass the bank staff.
There are staff needed for good governance and to manage regulations, but those staff do not make up the bulk of our labour.
You’d need to hear stories from the trenches to understand my comment. My brother works in a branch, most of his day to day activities are explaining to people why they don’t have enough money in their accounts.
“Well Jim, you spent $100 at McDonald’s yesterday and the day before that you spent $500 at a shopping mall. That’s probably where your pay cheque went!”
“My wife and I just can’t understand how we’re in debt, we make 10k a month.” “Well you spent 15k on your 6 credit cards last month, that’ll do it!” “Oh”.
I’ve done credit union product marketing and IT — it’s exactly the same situation over there. Many credit unions are terminally infected with bad board members that prevent them from making hard decisions that will result in better customer service in the long term.
And actual harassment of staff in banking is a real thing, as is occasional criminal activity like keying employee cars. This must be dealt with on top of robbery training (varying your commute, etc.)
Some of the meetings I've had have had 10x impact on what any individual contributor would have done during that time, if the meeting didn't happen.
I think it's a fallacy to think of work this way. It doesn't really matter what % of your time you spend "working". What matters is the results you achieve. These can only be measured in periods longer than 1 day, so I wouldn't trust any recommendation or finding based on the answers of this question.
People on HN in the middle of the workday (in the timezones where HN is most popular) are probably not the best people to ask if you want answers that are representative of the tech industry in general.
90 comments
[ 4.5 ms ] story [ 163 ms ] threadBut, I would say that my productive time is less than 50% of my work week. I'll do a 4 hour burst and get 90% of my weeks work done, and the rest of the week is touching up a few things and browsing HN/Reddit or whatever else.
I remember reading a short article that introduced (to me) the idea that something like 30% of corporate jobs aren't required by any means. It's just "job creation", all fluff work that could be automated or simply isn't needed. As time goes on and I get more looks "behind the curtain" so to speak, the more inclined I am to believe this. I'll look around for the article and edit it in if I find it. It articulates the idea much better than I.
--
Article for reference: https://strikemag.org/bullshit-jobs/
Thanks wortelefant!
Even if just one CEO decided to prefer profitability and market share over... bragging about employee count (seriously?), they would steal market share from their competitors over time.
Perhaps rather than give some off-the-cuff (and admittedly fairly weak) examples, I should have said that I don't think these companies view these roles strictly as inefficiencies - but that they offer some secondary or tertiary value to the company such as boosting various job metrics. (Think not just employment #'s, but things such as diversity metrics, wage metrics, etc.)
This also assumes that the company even recognizes that the job is not really required. I would hazard a guess that, especially in large corporations, many of these jobs fly under the radar. Perhaps something that was essential 20 years ago is now mostly or completely automated, but Mr. Smith has been with the company for 15 years, and isn't going to tell the boss that his position should be eliminated.
Specifically, the passage:
>Instead, technology has been marshaled, if anything, to figure out ways to make us all work more. In order to achieve this, jobs have had to be created that are, effectively, pointless. Huge swathes of people, in Europe and North America in particular, spend their entire working lives performing tasks they secretly believe do not really need to be performed.[1]
A sincere thank-you for finding it for me.
--- [1]https://strikemag.org/bullshit-jobs/
A simple example would be the receptionist at a non-customer facing business. At least where I work, we have zero walk-ins and maybe 5 phone calls a day. We pay someone well above minimum wage to simply answer to phone - despite our VOIP provider offering (for free) an automated system to route calls.
Then, most likely you are being assigned 250% of the work! and that's probably not good for the long term, ymmv.
People who say they work 60, 70, 80, 100 hours a week are just doing bad math, or including a ton of downtime in there.
I will say though in my experience 80 hours is possible but most people that say "80 hour weeks" are using it as hyperbole. If someone comes to you and says they do 62 hour weeks... its probably real.
This way of thinking seems like a holdout from the industrial revolution when physical tasks needed to be done in manufacturing and output was directly tied to time spent making the widgets.
Information work, or system administration work, is substantially different yet still follows the same model as though we are physically assembling things on a line.
When we start competing on that second vector then it's near impossible to say "ok I've been here for 3 hours today but I'm done so I'm going home."
Since becoming a coder/developer a lot of times I will do all that work as soon as possible. For example in April I had to learn EmberJs. So I worked real hard to get a base level. Since I worked real hard and am ahead of schedule, I kinda skated for two weeks. (I was ahead two weeks) So I kinda work like that and always have since I have been a developer.
The funny thing is that I actually hate my job, but when presented working with a new challenge, I become very interested in it. So I guess I like coding in sprints and then standing at the finish line, waiting to cross. So I have waiting for assignment for the last week, so I have generally just doing my own side projects...
But generally at work, at this point in my career. My job (contractor for the federal government) is do a professional level of work in the least amount of time possible, then start working on my side projects. I don't have a vested interest in this job as there is no room for promotion. This might sound kinda contrary to other people, but I have already retired from one career. (Retired USMC) I have nothing to prove, been there done that. My only goal is get ahead in entrepreneurial career or work at a firm/company/start up where I have vested interest.
The missing 5% does not include paid breaks but things like walking to the meeting room, going to the bathroom, checkout out projects or doing updates.
I absolutely loathe people who come to the office to chat as if we were close friends. I understand during breaks and lunch but not at the work desk. Constant out of topic chatter is the bane of any open office.
The days I love the most are those where I manage to enter "flow" in the morning and keep working for the entire day.
My greatest dream is to be able to completely shut down the signal from the ears to the brain, with the ability to restore it at will, of course.
This passive sound isolation means I can set some music at low volume and be completely isolated from the outside world.
Active isolation is rubbish because it lets voices through.
Here is what I use : Shure SE215 - https://www.rtings.com/headphones/reviews/shure/se215#compar...
I consider that with those, I can work as well as I can alone at home. Otherwise, I also suffer from a very noisy office with constant laughter, anecdotes, movie and TV show reviews, people reading emails out loud to team mates etc. and can't ever enter the flow.
I am also a big fan of using fake babble noise to mask surrounding chatter. After about 5 minutes, the brain ignores all of it including the real chatter that is around you. Namely this https://mynoise.net/NoiseMachines/babbleNoiseGenerator.php or this https://mynoise.net/NoiseMachines/cafeRestaurantNoiseGenerat....
I get 95% of my work done in two or three 3 hour deep works block per week. The remaining 5% happens when free time arises randomly and is usually trivial work.
I definitely strive to get everything done that is "required" and also strive to get this done in a typical 40 hour week.
Now I'm back at coding 80% or so and actually feel much more productive, more important to the team and have a lot less stress.
Before, I would say about 50% of “in chair” time was work, the rest was essentially co-ordination slack where I had met expectations before the next round of planning / task allocation.
Now I work towards high level objectives. An objective might be, make $thing more reliable. Tasks might break down to analyse data, add metrics to get data, oh, need to fix bugs x, y, z.
Since getting more autonomy I basically have an infinite pile of work I can draw from. The main difference from the company’s POV is that a manager is no longer choosing exactly what order the work is happening or receiving commitments on exactly how long each step supposed to take.
My observation is that I produce a lot more work when I am less closely managed.
I suppose this is how agile is supposed to work “pull tasks rather than push, loose estimates”.
I doubt I could cope with what you describe.
Edit: I was slow to catch the reference. I'm avoiding watching that movie again because, as much as I loved it the first time, I know my brain would just use it to reinforce the idea that my job is a joke.
But to fix the root cause, you need to have activities outside of work, that you do with friends you don't know from work, that you're excited to get started on when you're done for the day - music production and lifting are what I do. Working remotely is another way to fix it, but your company might know about this and ban it like mine did.
That’s less than 50% of my work day, but actually feels like a solid amount both by fatigue, and by comparing with friends and colleagues. My distribution is fairly bimodal, I’ve noticed I usually do 2-3 hours or 6-8 depending on the day.
Clearly I’m somewhat crazy (semi joke!), because I actually keep a running timer on my desk to measure this...
Though I haven't had the need to use it since I changed jobs and now spend a lot more time coding and with fewer context changes.
My day is 10 hours, door to door.
I spend (realistically)
-- 3 hours commuting on the bus, doing emails, sheets, bugs, easy stuff
-- 2-3 hours in meetings
-- 2-3 hours of individual focussed work
-- 1-2 hours lunch, snacks, coffee, chatting, non work errands, personal email, shopping
With programming, I work at nearly full capacity until I'm almost done with the task, and then get sort of distracted during that last little bit of testing and documenting.
Writing I find far less conducive to a "flow" state though. I alternate pretty much the entire day between 30-60 minute chunks of working and 10-20 minute chunks walking outside or checking HN.
In the rare instances when I have to switch between the two modes, my productivity basically collapses.
I work for a bank, and internally, we refer to ourselves as the worst run software company possible. You could remove 80% of our staff and our clients would not notice at all - the remaining 20% are all that's needed to support the services and make quality updates.
I spend a lot of time keeping that 80% away from the 20% so that stuff actually gets done. I don't really do any work per se, but if I didn't do my job, nobody else would be able to do theirs. It's hard to quantify.
Many roles are needed to counter-balance others and implement good governance, although they look like they are just getting in the way. As I've gained more experience in senior roles, this becomes more and more obvious and choices that would have been baffling to me when I started out as a dev make total sense now. So... quantifying usefulness is not a numbers game and any opinion here is subjective and biased.
We are currently facing threats from "online only" banks, where you can sign up and use a bank account without ever talking to a person or stepping foot in a building. This is a threat because banks make their money on transactions and if everyone goes to the cool smartphone app bank, what will our bank have left?
We'll be left cashing cheques for blue collar workers. We'll be left doing phone support for geriatrics. We'll be left giving loans to refugees. We'll be left with safety deposit boxes. We'll be left with all of the unprofitable parts of the banking market that the online only banks say NO to.
And that's where that 80% of our staff comes from. Branches and call centers to manage the small, unprofitable sector of the consumer banking market. To my point, our bank has a long running project to shut down branches across the country. We realized that profitable customers only come to the bank to sign papers, and unprofitable ones come to harass the bank staff.
There are staff needed for good governance and to manage regulations, but those staff do not make up the bulk of our labour.
And banks wonder why credit unions and the like are growing.
“Well Jim, you spent $100 at McDonald’s yesterday and the day before that you spent $500 at a shopping mall. That’s probably where your pay cheque went!”
“My wife and I just can’t understand how we’re in debt, we make 10k a month.” “Well you spent 15k on your 6 credit cards last month, that’ll do it!” “Oh”.
And actual harassment of staff in banking is a real thing, as is occasional criminal activity like keying employee cars. This must be dealt with on top of robbery training (varying your commute, etc.)
It's not that the other 80-95% of the people in the firm or league or field don't have value, it's that they're 100% fungible.
The dog to keep the the human away from the automation.
The human to feed the dog.
I think it's a fallacy to think of work this way. It doesn't really matter what % of your time you spend "working". What matters is the results you achieve. These can only be measured in periods longer than 1 day, so I wouldn't trust any recommendation or finding based on the answers of this question.