Steve Jobs Responds To Hacker Critic (youtube.com)

Of special interest: how he frames the process as starting with the customer needs instead of the existing technology. And how he has the scar tissue to prove that's the way to do it.

Nothing on 60 minutes or the endless techblog coverage has come close to exposing what exactly it was that made him think so very different.

Or maybe, as a bizdev guy, it's just my own biases showing.