Ask HN: Quality of recent gens of Dell/Lenovo laptops worse than 10 years ago?

I went with an expensive XPS (their "carbon skin model") with the top config 3 years ago. The touch screen failed in less than a year, the battery become useless in 2 years and I am now in my second charger which is failing. The unit feels tired/old though the performance on what matters (cpu/memory/nvme) is still solid so far. I guess anything not made by Dell is holding on.

The market is splintered into high-end work laptop, low-end work laptops, gaming laptops. Only Apple has the brand value to be in the first set. Everyone else is in a market for lemons.

could try asahi? i think it's pretty good on the m1.

lenovos remain good if you get a high spec thinkpad. maybe get a few year old high spec thinkpad new/refurb off ebay with a three year service contract (search "p1 gen 6" on ebay)? i think you can always re-up the service contract on new ones as well.

Are you really complaining about old battery packs and USB C ports as bad engineering? I think you should try the framework laptop because then you have no excuses about the trivial things.

>The other issue is that 5550 uses USB-C ports. I blame on myself not checking it closely before the purchase. I really hate those ports. Why is everyone copying from Mac?

It's not copying Apple. It's that every port does everything, including charging. It is standards-compliant.

As just one example, you no longer need to lug a laptop charger with you; there are no longer "computer chargers" and "phone chargers", but one charger that can charge everything, often simultaneously via multiple ports. When you combine this with a docking station, one cable truly does all.

It is wonderful. Embrace it.

As someone also trying to get out of (or at least less dependent on) the Apple ecosystem, the laptop market sucks! Everyone but Apple is making the same garbage-tier, shoddy, plastic laptops with bottom of the barrel components that I'm sure are engineered to just barely work enough to avoid immediate product returns.

I'm starting to accept that if I want a development workstation class machine, I need to build a tower from components.

I bought a Dell XPS M1210 laptop in 2007. About a year later the laptop died. From what I could gather, the soldering on the NVIDIA 7400 graphics card had failed. Some people were apparently able to reflow it but I had no such luck.

In my opinion Dell laptops have never been good. But I never bought another one since that happened, so maybe I've missed out.

The quality you get for the money from Mac's is truly unmatched by any other laptop out there - why not use a VM on it for other OS & software?

I am resisting the urge to detail my insane story with my most recent Dell XPS purchase. Long story short, I will never again buy a Dell laptop. I went months without my machine during a critical time. I kept getting it back in worse shape than it was before I sent it for repair. After months of pure insanity, I just accepted that I'll never have a properly function touchpad again. At least they finally got a working motherboard put in it. I'm feeling waves of rage and anger just thinking back to what they put me through. Never again. I won't even accept a Dell as a work laptop again. Never.

I would say yes. Having been a big fan of Dell and having used it's laptops for both professional and personal uses over many years, I have moved off it to Acer. Couple of reasons - the first is that there is a price premium which I cannot seem to justify and second is the teething / niggling issues which I have had to face in pretty much every Dell I have owned. Sometime, it will be too long a time to wake up from sleep or a random crash which requires me to fetch bitlocker key from my account so that I can boot it up again to driver update issues to the fan continuously running for no reason etc. I had, by chance, a good experience with Acer in the past and since then have purchased a couple fo them more and the experience has been seamless and pleasant. I do hope Dell ups its game as it was an iconic and innovative brand but there is less now to differentiate it from competition and so no reason for the premium to be charged.

I don't know about Lenovo but Dell is so cheap, they've shrunk the diameter of even the case screws. All their laptop touchpads fail to draw a straight line over time. On their Insiprions, I know if the CMOS battery dies, the laptop will no longer turn on. Dell is absolute junk.

Using Macbooks spoils you. They're so well made that almost everything else feels shoddy.

There's also the software/hardware integration side.

Power management on Macbooks is unbeatable in my experience, both Windows and Linux have really serious issues dealing with sleep and low power modes.

On the Lenovo side, the only one I'm still reasonably happy with is my Thinkpad, but it pales compared to a Macbook (Air, Pro or whatever).

I'm having a lot of fun running Fedora in a VM with UTM on my MacBook (an old Intel one). You might try that if you already have an M1 MacBook.

Dell really seems to have taken a nosedive in quality the last few years. My wife and father both have an XPS and have had nothing but complaints.

Meanwhile my M2 MacBook pro is still going strong

Yes, it's a race to the bottom for most. Lots of plastic and soldered, non-upgradeable components, and a lack of ports. The used market is tricky to navigate thanks to the proliferation of model names and numbers, so little to no salvation there either. Spend a bit more for something that will last a bit longer (MacBook) and/or be upgradeable (frame.work), or accept a cheaper model (e.g. Dell Pro) that will likely need to be replaced in a couple years.

I just bought a Thinkpad T14s a couple of months ago. It’s lightweight, has great build quality. I installed Ubuntu and it almost ran out of the box but I ended up having to tinker with it to get My Dell docking station and i3 window manager to work. But that is something I was willing to live with. So far, I have had no complaints. If you’re using Linux, the sleep and standby performance aren’t good. But much better than my previous laptop.

Coming to my previous laptop which I still have with me, I bought a Thinkpad L480 in 2018. It was then a dirt cheap version of a Thinkpad. But it did the job with no complaints. I had to replace the battery after 4 years but that wasn’t an issue. It did everything a daily driver is supposed to do, reliable and never threw a fit. I only had to change it as I felt I needed a better screen and performance. The Intel processor was showing its age.

I have only minor complaints running Thinkpad with Ubuntu. But if you start moving away from popular distros, then you have to accept you will occasionally have to tinker to get things work.

Just my 2 cents: I run a tuxedo laptop, that is just a branded clevo device. It isn't as greatly build as a Mac, because nothing is. But my tuxedo works well, nothing broke, or needed any repair. Can recommend. Branded clevo pcs in Germany are used by Schenker, Nexoc, Wortmann, One Computer, MIFCON and more. Internationally, brands like System76, BTO and XNB are using clevo. I've never heard of BTO and XNB, so this might be false information. But I've heard good things from System76.

Yes, Apple seems to be the only company that actually cares about the quality of their laptop in my experience. And I say that as someone who used to run Linux on my laptops in 2010~18..

If you already have a macbook why not just buy a PC at this point? You can change parts that break, you won't have to deal with battery issues and if you are on a budget you can only buy what you need today and upgrade later.

edit: to lenovo/dell question I'd say the quality varies by model - lower end thinkpads are better while expensive one got worse. But there are still a lot of differences between a small business series and enterprise. USB-C perfect as a connector, but if it is not replaceble it is a nightmare.

I have a 2017 Dell XPS13 that's been hammered as a developer laptop and is still going great guns. It's on its third battery, and I've just replaced the screen. I bought a newer one in 2022 and sold it again a couple of months later because, although it had a faster processor and more RAM, it felt flimsier.

I'm also currently upgrading a refurbed Lenovo X270 for my granddaughter who's starting high school, and I am thoroughly impressed. Newer Lenovos are slimmer and slicker, but this thing will still be trucking after the cockroach apocalypse.

I was given a 2023 Dell XPS 13 for work. I was pretty stoked to go back to an XPS after using one in 2019 for work.

For some reason, the MOBO was dying slowly after a year. My other coworkers also reported similar problems.

Lenovo-wise:

    My personal Thinkpad X1 Extreme was a champ for 7+ years, and a few P series I've used over the years since 2021 were also great.

At the end, I just built a desktop and use a Macbook Air. So far so good.

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Fuck yes. Our 2022 Latitude 5420s have the worst lithium ever -- and Dell is actually offering to get you good batteries for twice the price, as an 'extended service life battery'.

This, and literally all of them have paint chipping off the chassis at the slightest provocation. I have like 50 at work.

edit: we have now a mix of MacBook Airs/Pros (most of workforce), Frameworks (specialized tech roles running Linux and resource-intensive software) and HP ProBooks (run-of-the-mill Windows machines, or just where you don't need anything special at all).

I've used a Dell Precision 5530 professionally and got a 5570 refurb this year from ebay for ~$800. The fit and finish of the Precision 5000 series is great as far as I'm concerned, though I'm happy the camera is back on top of the screen and would appreciate a 10 key. The work model I used for 3 years and basically the only issue I had was on the Windows side with sleep states (waking up from sleep while commuting). I rarely work long off ac power, but <40% is always kind of a danger zone, especially when doing intensive tasks like CAD modeling. Again, worked connected to Dell workstation dock 90% of the time, so ports are not an issue, but the state of unpowered usbc dongles/micro-docks with hdmi/usba/usbc/++ makes stationary use a non-issue. I also had a 2016 XPS13 I only stopped using as a primary due to lack of ram expansion.

Top of the line laptops from e.g. 2019 are very cheap and still competitive with current hardware for realistic use. You can find one with an i9 and 64gb of ram for $5-600, you'll just need to plug it in after a few hours!