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Ha, just noticed when I was trying to login to the desktop app. Kept timing out. Hope they get it sorted out before everyone is trying to redeem gift cards for Xmas.
Someone tripped on the Christmas lights
Up to 29 strands or 1 server rack supported and if a bulb goes out the rest stay lit, but if you lose a drive in the RAID the whole thing folds.
Fun to be on call December 24th.
> There have been 160,000 page views on this site in the past hour, this indicates an issue with Steam.

Number of page views on a "is it down" page is not necessarily indicative of a problem. Not being able to connect to the service in question is.

It’s Christmas n00b eve. All video game platforms are getting crushed.

Good hunting.

Next year, keep in mind that you can buy games as gifts and then schedule them to be delivered to the recipient account at some point in the future. So you know, buy ahead of time, like normal gifting…
Yikes. Notable that it rarely happens though!

Does mean that debugging and getting it back up might take more time as they aren’t necessarily “battle tested” for this situation.

Their regular maintenance window is Tuesdays, and there are often issues then.
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Among my circle of friends, many have a tradition of playing multiplayer games after the kiddos are asleep and the presents are prepared. It makes me wonder whether this has increasingly become a common tradition, and as a consequence the hug this year is more than even Steam could bear. This is pure speculation, of course.

Since I'm indulging in luxurious speculation: maybe Valve has taken Steam down to prepare to announce Half Life 3 tomorrow.

valve has continually had problems with their services. this is because theyre both reliant on other services they dont control, and low quality engineering management. the second leads to the first.