That was a fun read, and it might even explain why a lot of Gen-z is opting out of any sort of career building, wanting values instead (or next to) a paycheck. They saw their parents do The Office in real life.
Interesting is also that Michael does make a really good arc from season one to when he leaves. He remains clueless, or rather he it dawns on him he does not want to become like Ryan or David (the articles sociopath). Like he says in a later season “Business is about people.”
This is interesting enough, I’d buy a book about this (audiobook at least).
I’ve tried to limit myself to only the best and most practical books about leadership that didn’t start corporate speak, and I doubt Gervais Principle would be quoted or used in work conversation, so it’s perfect.
I liked that model a lot, but it made me a bit sad too.
All my life I was bad at being a loser, somehow I never really felt I fit in. I thought this was because of psychopathic tendencies or something. However, after reading this I realized there was another option and I was just clueless.
Being clueless can be admirable, I think. These are the people you work with who put in the work even when it won't lead to a fatter paycheck for themselves. The essay makes them out to all be useless middle managers, but the actual top contributers to a team also fit most closely with this category.
The most interesting parts of the essay are the ways that Rao (a full proponent of the niche psychotherapy school of transactional analysis) applies his view of psychoanalysis to describe the social dynamics between coworkers with differing levels of nihilism.
He argues that the 'sociopath class' of social-climbing nihilists map 1:1 onto the leaderships of large organizations but it's rare in the real world. Usually there are people of all levels of naiveté and nihilism at all ranks of organizations, with naive true believers mixing with nihilists at the top, the middle and the bottom fairly equally, because the world has too much churn to settle into the kind of density-separation equilibrium he describes.
This is broadly accurate, but if anyone feels like freaking out and quickly needs an antidote to the "high" class of sociopath grifters, perhaps could find some solitude in Wim Wenders' Perfect Days for a few hours.
From what I have observed. Quiet people who speak sense and don't get involved in arguments, never rise to the top, whereas those loud morons almost certainly do. Often because those quiet people think they'll be less shouty, nagging. As long as the quiet ones can get on with the job and the loud pricks don't interfere, it makes the organisation dysfunctionally work. That said, world would be much nicer if these types could be just sacked. They don't contribute anything but increase stress and eat the salary budget that otherwise could be redistributed to the rest of the productive workers.
Ironically the original Office, featuring Ricky Gervais, has a much better and more nuanced implicit theory of management than this.
Brent (Gervais) is neither a sociopath nor the top dog he thinks he is, he's a middle manager who it's implied was legitimately good at sales, but is not at all good at the role he's been promoted into because it's a completely different one.
The actual upper management, sociopathic or not, are certainly not scouring the underlings for underperforming sociopaths phoning it in to promote (imagine Keith being promoted!), and are actually more interested in making them redundant to make efficiency savings. We don't see senior management at all, they don't see most of the employees at all and they clearly don't have much idea what's going on, initially considering promoting Brent (because he applies for it and can bluff his way through an interview) but then in the second season bringing in Neil to oversee him and get rid of him (because they've started paying attention). Neil is obviously more socially adept which is probably why he's been promoted higher at a younger age, but he also appears to be actually good at his job. On the other hand, Gareth whose career appears to have topped out at assistant to the Regional Manager, ends up getting Brent's middle management job though he has zero social skills and actually liked the guy whose seat he takes, because he wants it, he grafts and he's there. Most of the others in the office neither work particularly hard nor particularly care for seeking promotion. And it's a paper company, they don't exactly have many ways to identify high performers anyway and the really ambitious and talented people are elsewhere.
(We don't see the people at the top at all, but they probably went to the right school, started in middle management somewhere else and hopped jobs adding bullet points of performance they can claim credit for to their CV until they got C-suite titles and compensation)
I find all these principles to be wrong. Having worked in many companies of many sizes in many industries, there's a more variable distribution of characteristics of office workers. They can be sociopathic, empathic, competent, incompetent, kind, mean, sincere, duplicitous, flexible, inflexible, passionate, aloof, personable, antisocial, motivated, unmotivated, productive, unproductive. And they're always a mix of these things.
Some people are promoted without reaching their level of incompetence. Some leaders are actually empathetic. Some middle managers are effective. And some low-level grunts are consciously and happily both productive and exploited without desire for more. Granted, they're in the minority, but they do exist. I would rather there be language to describe and venerate these people, than to paint the whole world with a pessimistic brush.
This essay was my bible at Google. It openly matched internal hierarchy and our own secret GDNA testing results illustrated it directly showing VP and above scored highly on the need to dominate over discover truth etc.
The problem was to my existential horror: i couldn’t use this knowledge to get anywhere beyond clueless. Because super large western organizations either purposefully hide information or are full of stupidity so much that they can’t share it.
I never could climb to any kind of safety —- until I realized that was the point. There is no safety. You only climb if you recognize death is inevitable, leaving those who want safety behind.
So now that I’m further up: Peter Turchins elite over production is my new nightmare
The "organization evolution" diagram is missing a crucial step, usually happening just before "death": some Sociopaths start trading intelligence (required, to a certain level, if to sustain crucial efforts in producing positive results) for mediocrity, in order to gain full obedience (the Clueless being hired are no longer A+ or A, but rather D, E, etc. level players, fully & blindly dedicated to the "leader"). This step is to be observed today in some governments.
This is why I come to this site. Some of the tech stuff goes over my head and limited skills, but this article was insightful and still so relevant. It probably applies to non-profit organizations that tend to falter after their visionary (aka psychopath) leader retires.
And it likely applies to a ton of churches out there, especially megachurches, where you walk in to the lobby and see leadership books by their star CEO aka pastor about leadership or life lessons or whatever. But those megachurches churn through employees until they find just enough psychopaths (aka executive pastors) willing to be assholes for God, plenty of clueless who are happy to serve as that middle management, and then those who are okay with being loyal and doing just enough week to week for a paycheck.
I've seen it all too often.
Check out the podcast Bodies Behind the Bus if you want a glimpse about what happens to those who actually call some of those megachurches to live into what they say - like actually caring for their neighbors.
I have enjoyed this article series many times in the past. Having been in all three classes, he got losers and clueless correct, but he is mistaken on the sociopaths.
1. Sociopaths don't recruit. They build fiefdoms and leverage social ties. How many times have you seen a random guy making minimum wage become senior management? Almost never. The exception to this is people who are hired to be in the running for senior management who are moved all over the company at a fast pace to get the lay of the land.
2. Losers are sociopaths who do not have the birthright to be sociopaths. Put the other way around, sociopaths are losers born into valuable social ties. Their natures are the same. Power corrupts. Most people never learn what they become with power. The clueless are the strange ones, the glue that holds everyone together and keeps the lights on.
3. As the author says, gametalk is obtuse discussion distinguished by the stakes involved. That is normal human social patterns, only distinguished by the stakes. If direct, straightforward discussion was the norm, we wouldn't need to use adjectives for it. The clueless are once again the outliers of the organization. The stakes and who gets to use them are the dividing line once again.
It's hard to think that most people are so selfish they would throw their group and others under the bus for benefits, but if you look for it, you will see it everywhere. Most people do not have the ability to exercise enough power to make it obvious.
Think about Resume Driven Development. Half of it is clueless people genuinely excited for Brand New Thing, but what about the rest? They know that in five years, companies will demand ten years of experience in Brand New Thing. So what do they do? They push for Brand New Thing wherever they can. This lets them accumulate leverage for their next job. Who does this hurt? Their company and everyone who has to deal with their Ball of Mud when they leave. This is the moral equivalent of some senior manager taking short-term gains at long-term loss to grab a fat bonus and fail upwards into another company.
I really enjoyed the series, but it has the same problems as other realpolitik subjects. Clueless will grab onto it thinking they can become the next Alexander the Great or Jeff Bezos and make a fool of themselves. The essential ingredients are never spoken out loud, and topics like this are always gross oversimplifications by their very nature.
My own version has True Psychos at the top, you have to be one to climb your way to the squid games corporations play.
There are at least four kinds of underlings. Most middle managers are a combination. First you have the Douchebags, people who traded their morals for money. Second you have the Punching Bags, mercenaries whose moral code is akin to the mafia. Third there are Teabags, unintelligent Dunning Krueger types who are the shrill mouthpieces of the TP. Fourth you have Poop Bags, people who clean up after everyone else.
33 comments
[ 2.9 ms ] story [ 50.2 ms ] threadVerwirrung Season of Chaos January 1-March 14
Zweitracht Season of Discord March 15-May 26
Unordnung Season of Confusion May 27-August 7
Beamtenherrschaft Season of Bureaucracy August 8-October 19
Grummet Season of Aftermath October 20-December 31
From the book Illuminatus!
Interesting is also that Michael does make a really good arc from season one to when he leaves. He remains clueless, or rather he it dawns on him he does not want to become like Ryan or David (the articles sociopath). Like he says in a later season “Business is about people.”
Previous discussions: https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...
https://www.astralcodexten.com/p/book-review-the-gervais-pri...
I’ve tried to limit myself to only the best and most practical books about leadership that didn’t start corporate speak, and I doubt Gervais Principle would be quoted or used in work conversation, so it’s perfect.
All my life I was bad at being a loser, somehow I never really felt I fit in. I thought this was because of psychopathic tendencies or something. However, after reading this I realized there was another option and I was just clueless.
He argues that the 'sociopath class' of social-climbing nihilists map 1:1 onto the leaderships of large organizations but it's rare in the real world. Usually there are people of all levels of naiveté and nihilism at all ranks of organizations, with naive true believers mixing with nihilists at the top, the middle and the bottom fairly equally, because the world has too much churn to settle into the kind of density-separation equilibrium he describes.
It made me recognize how many times I, or people I know, was the weakest link in the chain, the clueless.
So have been the many examples of power talk and the importance of information.
Brent (Gervais) is neither a sociopath nor the top dog he thinks he is, he's a middle manager who it's implied was legitimately good at sales, but is not at all good at the role he's been promoted into because it's a completely different one.
The actual upper management, sociopathic or not, are certainly not scouring the underlings for underperforming sociopaths phoning it in to promote (imagine Keith being promoted!), and are actually more interested in making them redundant to make efficiency savings. We don't see senior management at all, they don't see most of the employees at all and they clearly don't have much idea what's going on, initially considering promoting Brent (because he applies for it and can bluff his way through an interview) but then in the second season bringing in Neil to oversee him and get rid of him (because they've started paying attention). Neil is obviously more socially adept which is probably why he's been promoted higher at a younger age, but he also appears to be actually good at his job. On the other hand, Gareth whose career appears to have topped out at assistant to the Regional Manager, ends up getting Brent's middle management job though he has zero social skills and actually liked the guy whose seat he takes, because he wants it, he grafts and he's there. Most of the others in the office neither work particularly hard nor particularly care for seeking promotion. And it's a paper company, they don't exactly have many ways to identify high performers anyway and the really ambitious and talented people are elsewhere.
(We don't see the people at the top at all, but they probably went to the right school, started in middle management somewhere else and hopped jobs adding bullet points of performance they can claim credit for to their CV until they got C-suite titles and compensation)
Some people are promoted without reaching their level of incompetence. Some leaders are actually empathetic. Some middle managers are effective. And some low-level grunts are consciously and happily both productive and exploited without desire for more. Granted, they're in the minority, but they do exist. I would rather there be language to describe and venerate these people, than to paint the whole world with a pessimistic brush.
The problem was to my existential horror: i couldn’t use this knowledge to get anywhere beyond clueless. Because super large western organizations either purposefully hide information or are full of stupidity so much that they can’t share it.
I never could climb to any kind of safety —- until I realized that was the point. There is no safety. You only climb if you recognize death is inevitable, leaving those who want safety behind.
So now that I’m further up: Peter Turchins elite over production is my new nightmare
And it likely applies to a ton of churches out there, especially megachurches, where you walk in to the lobby and see leadership books by their star CEO aka pastor about leadership or life lessons or whatever. But those megachurches churn through employees until they find just enough psychopaths (aka executive pastors) willing to be assholes for God, plenty of clueless who are happy to serve as that middle management, and then those who are okay with being loyal and doing just enough week to week for a paycheck.
I've seen it all too often.
Check out the podcast Bodies Behind the Bus if you want a glimpse about what happens to those who actually call some of those megachurches to live into what they say - like actually caring for their neighbors.
The Gervais Principle, or the Office According to “The Office” (2009) - https://news.ycombinator.com/item?id=41214180 - Aug 2024 (173 comments)
The Gervais Principle, or the Office According to “The Office” (2009) - https://news.ycombinator.com/item?id=33298158 - Oct 2022 (149 comments)
The Gervais Principle, or the Office According to “The Office” (2009) - https://news.ycombinator.com/item?id=25486869 - Dec 2020 (60 comments)
The Gervais Principle III: The Curse of Development - https://news.ycombinator.com/item?id=1267202 - April 2010 (27 comments)
The Gervais Principle II: Posturetalk, Powertalk, Babytalk and Gametalk - https://news.ycombinator.com/item?id=937541 - Nov 2009 (32 comments)
The Gervais Principle, or The Office According to "The Office" - https://news.ycombinator.com/item?id=881296 - Oct 2009 (63 comments)
1. Sociopaths don't recruit. They build fiefdoms and leverage social ties. How many times have you seen a random guy making minimum wage become senior management? Almost never. The exception to this is people who are hired to be in the running for senior management who are moved all over the company at a fast pace to get the lay of the land.
2. Losers are sociopaths who do not have the birthright to be sociopaths. Put the other way around, sociopaths are losers born into valuable social ties. Their natures are the same. Power corrupts. Most people never learn what they become with power. The clueless are the strange ones, the glue that holds everyone together and keeps the lights on.
3. As the author says, gametalk is obtuse discussion distinguished by the stakes involved. That is normal human social patterns, only distinguished by the stakes. If direct, straightforward discussion was the norm, we wouldn't need to use adjectives for it. The clueless are once again the outliers of the organization. The stakes and who gets to use them are the dividing line once again.
It's hard to think that most people are so selfish they would throw their group and others under the bus for benefits, but if you look for it, you will see it everywhere. Most people do not have the ability to exercise enough power to make it obvious.
Think about Resume Driven Development. Half of it is clueless people genuinely excited for Brand New Thing, but what about the rest? They know that in five years, companies will demand ten years of experience in Brand New Thing. So what do they do? They push for Brand New Thing wherever they can. This lets them accumulate leverage for their next job. Who does this hurt? Their company and everyone who has to deal with their Ball of Mud when they leave. This is the moral equivalent of some senior manager taking short-term gains at long-term loss to grab a fat bonus and fail upwards into another company.
I really enjoyed the series, but it has the same problems as other realpolitik subjects. Clueless will grab onto it thinking they can become the next Alexander the Great or Jeff Bezos and make a fool of themselves. The essential ingredients are never spoken out loud, and topics like this are always gross oversimplifications by their very nature.
There are at least four kinds of underlings. Most middle managers are a combination. First you have the Douchebags, people who traded their morals for money. Second you have the Punching Bags, mercenaries whose moral code is akin to the mafia. Third there are Teabags, unintelligent Dunning Krueger types who are the shrill mouthpieces of the TP. Fourth you have Poop Bags, people who clean up after everyone else.