Android used to have an "office hours" setting which would prevent specific email accounts from notifying you outside of your specified times.
I had my work GMail set to notify only between 0800 (so I could check for a "don't come in" message) and 1700 Mon-Fri. Of course, it didn't account for holidays / sick leave etc, but it was good at prevent me from panic checking every ping.
I wish that was a feature on modern Gmail. Or, indeed, WhatsApp and Signal. You can manually mute, but there's no way to silence specific notifications at specific times.
Regardless, employees shouldn't be expecting employees to be on-call without compensation. But users also need ways to manage this themselves.
This is still a thing on Android if your work account is a Google account and uses the Work profile feature. You can pause all apps in the Work profile on a schedule (or on demand), so it includes any work apps you might have in addition to email.
It kind of baffles me that this needs to be a bill. I guess I'm lucky that I've never worked for a company that required me to be constantly online. (I work remotely for a US company, work European working hours, and nobody requires me to be online outside of them.)
While I don't disagree with the intent, the reality is that workers are already at a significant disadvantage and many don't feel they have the leverage to be more firm about boundaries (with most of them feeling this way being correct about their lack of leverage).
Laws like this will just encourage workarounds (like moving work to jurisdictions where such laws don't exist) and, eventually and wherever possible, elimination of positions (AI).
Maybe I just have abnormal leverage but I've never had after hours coms be an issue.
I've had two phone for basically all my working life and just don't look at it outside of work hours. Don't think I've ever been challenged on why are you not reading after hour messages. Everyone around me is professional enough to know that its a discussion that would go poorly.
I'm curious, how often are people getting contacted outside of work hours for "regular" jobs?
I do SRE / Platform type of work where I'm technically on-call 24/7/365 but as a salaried worker I don't receive over time or anything like that. If an on-call event happens where I end up putting in 2 hours on a Saturday or Thursday night, I'd use my discretion to leave early or start late another day.
In the roles where on-call was an expectation, it was focused to critical downtime events, not to answer a Slack message from someone working in a different time zone or non-standard schedule. I don't even have work Slack or email on my personal phone. If PagerDuty goes off from a critical alert I get called, that's the only way I get contacted outside of normal hours.
Hot take: The reality is unless this becomes a ban on after hours coms (which likely isn't feasible), economic incentives will prevail. Folks that are less available, less engaged, and in less communication will be darwin'd out.
Only question, is this good for employees, and bad for employers, or the other way around? Creating new ways folks can "get ahead" that is non-obvious (or worse non-official) can lead to issues.
This seems mostly good for restaurants, some concerns I had from the title seem to be handled reasonably.
It’s not preventing “can anyone cover Saturday” messages in a group chat. Just the case where shift changes are made and workers are _required_ to work outside their contracted hours. Seems this would fit with what good food service employers do, would put pressure on the more abusive fast food chains. Maybe the flexible shift is more important than I credit though?
Unless I’m missing something it would ban the standard startup model for oncall, meaning Michigan would be made (even more) unattractive for tech startups. Unless we just re-comp everyone to include an SRE stipend as part of the contracted salary package? Unsure if that could work, maybe? SWE is typically well over minimum wage so maybe this just nets out the same?
Lots of privilege in this thread showing. This is the equivalent of "what global warming, it was so cold today". Please remember that just because you aren't expected to have consistent unpaid after-hours comms doesn't mean that others don't.
Bills like this would help a lot of people who are victims of "can you just take a look at this real quick" at 6pm. It does need to be at the country level though, otherwise employers will just play off states against each other.
Why is this a government issue at all? It was unclear from the article why some contingent that doesn't like their relationship with their employer ought to be able to inflict their solution on everyone in Michigan via politics as the mechanism instead of the market
This is the equivalent of "what global warming, it was so cold today"
Conversely, I've seen the latest heat wave in France to try to justify global warming all over HN comments, when the reality is that this is temperature and not climate.
"Bills like this would help a lot of people who are victims of "can you just take a look at this real quick" at 6pm. It does need to be at the country level though, otherwise employers will just play off states against each other."
If someone that worked for me is unwilling to help out in these situations occasionally, I wouldn't make them do anything (and follow the law). I also wouldn't promote them.
Many higher level positions require a certain level of responsibility, and this would just show me that the person can't handle it.
I do agree though. If this law were in Michigan and I had a company here, any job that required after hours communication would be outsourced to another state or country.
Where I work, in Michigan, people used to be compensated if they were called for on-call work. Then, probably 15 years ago, they decided to give everyone a little raise, based on how much on-call work they did in the previous year, then ended the extra payment for on-call. Anyone who was hired for, or moved into, a position that required on-call work got nothing and continues to get nothing.
I used to get called a lot, when my boss also ran the critical incident team. These days, I don’t get called much, the there is always a looming threat. I miss the days when being done with work meant that I was actually done with work.
I don’t live in Michigan but my employer gives you close to 1k extra a month and pays for your phone an internet bill for being on call.
They generally let people volunteer to be on call. But since everyone wants their weekends and evening it’s usually the same person. One of the other devs and I have been on primary rotation for about 2 1/2 years now. It’s a shame more employees don’t compensate for on call better. And honestly our teams on call is not a regular occurrence it’s maybe once every 2 weeks we’ll get a call for something that’s a 5 minute fix.
There's a weird incuriosity in the responses here for a place that calls itself Hacker News. "This doesn't happen to me" is about the least interesting or useful response you could have to someone telling you something happens to them. Someone is telling you the world works differently for them than it does for you, which means you've got an opportunity to learn something new about the world and expand your model. Every good hack comes from understanding the world well enough to see the hack in the first place - someone telling you about their lived experience of the world is a gift.
Teachers have it the worst. For many of them, there is no way to do the job right without bringing work home and being available after hours.
Tech sales can be just as bad. This is more understandable, but if customers didn't work outside of work hours, sales folks wouldn't need to either (since speed outside of work would no longer be an advantage).
Despite dang and others saying x or y about Hacker News and how such and such is a noob opinion—-the people themselves, the demographic, has changed and I’ve seen it over the years.
I think stuff like this is much better settled with compensation than legislation. For example when I was an engineer 15-20 years ago, my friends would deprioritize jobs with lots of on-call needs, but would still take the jobs if they were exceptional in some way or the comp was especially good. Why can't we do that in most other job categories as well?
I can think of a bunch of areas where this kind of bill would degrade people's experiences with businesses:
- handoffs will suck. Someone's shift ends at 2pm and you take over. At 2:05 you realize you need to ask them if a client issue got resolved or if they did some important item on their task list. But now you're not allowed to. Lots of time will get wasted as a result.
- scheduling will get slower. This would impact founders if it was in California! For example VC firms (like mine) have executive assistants, and the expectation is something like "work 7-8 hours a day, and check email a few times in the evening in case something pressing comes up." But if you can't ask your EA to do a quick email check a few times in the evening, the thing that could've been scheduled today for tomorrow will instead be scheduled tomorrow for the future.
- if businesses need to hire more just to have a little more around the clock coverage, then prices go up for everyone. E.g. if 5% of work happens unpredictably between 5pm and 10pm, then either that work can get ignored until the next day (previous points), or someone can be hired to work 5pm-10pm -- but eventually that extra cost gets passed down to customers.
Legislation only exists because some people won't be good people without a stick involved. So, in general, I think your expectation is valid, but that's not what you use the stick for.
As an employee you want to be able to draw the line, and this lets you do that. When you need to do that, you're already in a pretty bad position to begin with
When US people come to Europe, they are shocked because indeed a business closes at 2 pm, and if you arrive at 2:05 pm it is your fault. If your contract says 9-5, you are not expected to work at 6 pm in the name of customers. The business need to hire someone to cover the evening, and customers get used to buy things in comercial hours.
Yes, some people do overtime, but society structured around the fact that workers are people too with a right to free (truly free) time, and maybe you as a customer don't have a "right" to be feed at 2 am, or to buy stuff on sundays. Even if that means we are "europoor" or customers pay higher prices, something that economic theory asserts but reality not so much.
It may only seem like a small ask for you to tell an EA to do something afterhours but it's a significant amount of work on their end and it restricts the kind of activities they can do because you have effectively made them on call 24/7.
You're basically the reason these rules are being proposed.
All of these are the problem of the business, and negatively impact the employees ability to disconnect and enjoy their free time.
If you need an executive assistant to be available in the evenings, hire evening cover. If it's not worth it to the employer pay for that cover, then why should it be on the employee to do that work for free during their time off?
Employers need to remember that employees often don't have a stake in the business. Free extra work gains them nothing, and loses them what little free time they had. That's not a trade, it's theft of time through a power imbalance.
It's reasonable for a business to pay the proper price for the full services it receives from it's staff. Businesses have proven they're unable to be fair in this regard, so it's reasonable to regulate them.
> I think stuff like this is much better settled with compensation than legislation.
Then you'd still need legislation for the compensation, or it ain't happening.
> Someone's shift ends at 2pm and you take over. At 2:05 you realize you need to ask them if a client issue got resolved or if they did some important item on their task list.
Not allowed to require someone to pick up the phone != not allowed to call them. And I think some general sense still applies, the spirit of the law, if you will. If it happens rarely, is only about important stuff, is not taken for granted (!), I think most people wouldn't mind. If you treat a worker well and appreciate them doing something they didn't have to do, they will notice. And if they're a jerk causing grief for the company over technicalities, just because they can, you will notice, and the sooner the better.
But let's say no, you can't even look at them once they're off the clock, much less ask them anything. Then the person who fucked up the handover will never do whatever mistake lead to that again. If it was an unavoidable thing, something that just happens every now and then, a cosmic ray that flipped a bit -- why expect to be able to externalize those costs to the unpaid worker? It's part of the business, whatever that business is.
> eventually that extra cost gets passed down to customers.
Funny how it's never the third yacht for the CEO who cannot even not look goofy on one that does that, but grandma not being called from one of her 3 jobs at 2am, that will absolutely drive costs through the roof!
Kidding aside though, you opened with
> my friends would de-prioritize jobs with lots of on-call needs, but would still take the jobs if they were exceptional in some way or the comp was especially good. Why can't we do that in most other job categories as well?
But by the end of your comment, this is a problem that raises prices for everyone? Huh? Am I missing something?
And hey, it also slightly raises salaries and lowers blood pressure for everyone. It means that when a company does something for me, I know someone wasn't mistreated to make it happen. That's just a cool thing I want as much of in my life as possible.
> But in general, should this bill become law in Michigan, an employer could not require an employee to access or respond to work-related matters outside of their assigned hours... Violations could be reported to the state's Department of Labor and Economic Opportunity, with fines to the company and/or overtime pay to the employee among the possible results.
It will be too easy for employers to say to the DOL the employee was not actually required to respond to the work-related matter when they told the employee they are expected to. Laws like these don't solve problems (bargaining power disparity caused by a variety of factors), they solve symptoms. It may not have a significant effect.
Getting a separate phone and phone number for work has been one of the biggest quality of life improvements for my work life balance.
It's a small change in the macro, but doing this enabled me to (a) choose the device I want, (b) keep work stuff off of my personal phone, and, most importantly, (c) COMPLETELY disconnect from work when the day is done. This became necessary after COVID induced WFH forced work into the home and expectations around being "on" all of the time became more pervasive.
That said, "Work Profile" is one of Android's best features, and I'd love for iOS to have something equivalent. It's not as good as a physical separation, but it's the next best thing.
46 comments
[ 3.9 ms ] story [ 51.9 ms ] threadI had my work GMail set to notify only between 0800 (so I could check for a "don't come in" message) and 1700 Mon-Fri. Of course, it didn't account for holidays / sick leave etc, but it was good at prevent me from panic checking every ping.
I wish that was a feature on modern Gmail. Or, indeed, WhatsApp and Signal. You can manually mute, but there's no way to silence specific notifications at specific times.
Regardless, employees shouldn't be expecting employees to be on-call without compensation. But users also need ways to manage this themselves.
Laws like this will just encourage workarounds (like moving work to jurisdictions where such laws don't exist) and, eventually and wherever possible, elimination of positions (AI).
I've had two phone for basically all my working life and just don't look at it outside of work hours. Don't think I've ever been challenged on why are you not reading after hour messages. Everyone around me is professional enough to know that its a discussion that would go poorly.
I do SRE / Platform type of work where I'm technically on-call 24/7/365 but as a salaried worker I don't receive over time or anything like that. If an on-call event happens where I end up putting in 2 hours on a Saturday or Thursday night, I'd use my discretion to leave early or start late another day.
In the roles where on-call was an expectation, it was focused to critical downtime events, not to answer a Slack message from someone working in a different time zone or non-standard schedule. I don't even have work Slack or email on my personal phone. If PagerDuty goes off from a critical alert I get called, that's the only way I get contacted outside of normal hours.
I would think it would already be expensive to make someone paid by the hour do extra work stuff during time they're not already being paid for.
Only question, is this good for employees, and bad for employers, or the other way around? Creating new ways folks can "get ahead" that is non-obvious (or worse non-official) can lead to issues.
I'm not just being snarky - I genuinely had no idea what "coms" meant until clicking thru to the real title.
Would you rather nobody tell you when you've annoyed and inconvenienced them with your choices? Are mild nitpicks that distressing?
It’s not preventing “can anyone cover Saturday” messages in a group chat. Just the case where shift changes are made and workers are _required_ to work outside their contracted hours. Seems this would fit with what good food service employers do, would put pressure on the more abusive fast food chains. Maybe the flexible shift is more important than I credit though?
Unless I’m missing something it would ban the standard startup model for oncall, meaning Michigan would be made (even more) unattractive for tech startups. Unless we just re-comp everyone to include an SRE stipend as part of the contracted salary package? Unsure if that could work, maybe? SWE is typically well over minimum wage so maybe this just nets out the same?
Bills like this would help a lot of people who are victims of "can you just take a look at this real quick" at 6pm. It does need to be at the country level though, otherwise employers will just play off states against each other.
Conversely, I've seen the latest heat wave in France to try to justify global warming all over HN comments, when the reality is that this is temperature and not climate.
"Bills like this would help a lot of people who are victims of "can you just take a look at this real quick" at 6pm. It does need to be at the country level though, otherwise employers will just play off states against each other."
If someone that worked for me is unwilling to help out in these situations occasionally, I wouldn't make them do anything (and follow the law). I also wouldn't promote them.
Many higher level positions require a certain level of responsibility, and this would just show me that the person can't handle it.
I do agree though. If this law were in Michigan and I had a company here, any job that required after hours communication would be outsourced to another state or country.
I used to get called a lot, when my boss also ran the critical incident team. These days, I don’t get called much, the there is always a looming threat. I miss the days when being done with work meant that I was actually done with work.
They generally let people volunteer to be on call. But since everyone wants their weekends and evening it’s usually the same person. One of the other devs and I have been on primary rotation for about 2 1/2 years now. It’s a shame more employees don’t compensate for on call better. And honestly our teams on call is not a regular occurrence it’s maybe once every 2 weeks we’ll get a call for something that’s a 5 minute fix.
Tech sales can be just as bad. This is more understandable, but if customers didn't work outside of work hours, sales folks wouldn't need to either (since speed outside of work would no longer be an advantage).
Will she not show up or will she tell her constituents that THEY need to do the meeting at HER working hours?
I can think of a bunch of areas where this kind of bill would degrade people's experiences with businesses:
- handoffs will suck. Someone's shift ends at 2pm and you take over. At 2:05 you realize you need to ask them if a client issue got resolved or if they did some important item on their task list. But now you're not allowed to. Lots of time will get wasted as a result.
- scheduling will get slower. This would impact founders if it was in California! For example VC firms (like mine) have executive assistants, and the expectation is something like "work 7-8 hours a day, and check email a few times in the evening in case something pressing comes up." But if you can't ask your EA to do a quick email check a few times in the evening, the thing that could've been scheduled today for tomorrow will instead be scheduled tomorrow for the future.
- if businesses need to hire more just to have a little more around the clock coverage, then prices go up for everyone. E.g. if 5% of work happens unpredictably between 5pm and 10pm, then either that work can get ignored until the next day (previous points), or someone can be hired to work 5pm-10pm -- but eventually that extra cost gets passed down to customers.
As an employee you want to be able to draw the line, and this lets you do that. When you need to do that, you're already in a pretty bad position to begin with
Yes, some people do overtime, but society structured around the fact that workers are people too with a right to free (truly free) time, and maybe you as a customer don't have a "right" to be feed at 2 am, or to buy stuff on sundays. Even if that means we are "europoor" or customers pay higher prices, something that economic theory asserts but reality not so much.
You're basically the reason these rules are being proposed.
Thanks for making the case for laws like this.
If you need an executive assistant to be available in the evenings, hire evening cover. If it's not worth it to the employer pay for that cover, then why should it be on the employee to do that work for free during their time off?
Employers need to remember that employees often don't have a stake in the business. Free extra work gains them nothing, and loses them what little free time they had. That's not a trade, it's theft of time through a power imbalance.
It's reasonable for a business to pay the proper price for the full services it receives from it's staff. Businesses have proven they're unable to be fair in this regard, so it's reasonable to regulate them.
Then you'd still need legislation for the compensation, or it ain't happening.
> Someone's shift ends at 2pm and you take over. At 2:05 you realize you need to ask them if a client issue got resolved or if they did some important item on their task list.
Not allowed to require someone to pick up the phone != not allowed to call them. And I think some general sense still applies, the spirit of the law, if you will. If it happens rarely, is only about important stuff, is not taken for granted (!), I think most people wouldn't mind. If you treat a worker well and appreciate them doing something they didn't have to do, they will notice. And if they're a jerk causing grief for the company over technicalities, just because they can, you will notice, and the sooner the better.
But let's say no, you can't even look at them once they're off the clock, much less ask them anything. Then the person who fucked up the handover will never do whatever mistake lead to that again. If it was an unavoidable thing, something that just happens every now and then, a cosmic ray that flipped a bit -- why expect to be able to externalize those costs to the unpaid worker? It's part of the business, whatever that business is.
> eventually that extra cost gets passed down to customers.
Funny how it's never the third yacht for the CEO who cannot even not look goofy on one that does that, but grandma not being called from one of her 3 jobs at 2am, that will absolutely drive costs through the roof!
Kidding aside though, you opened with
> my friends would de-prioritize jobs with lots of on-call needs, but would still take the jobs if they were exceptional in some way or the comp was especially good. Why can't we do that in most other job categories as well?
But by the end of your comment, this is a problem that raises prices for everyone? Huh? Am I missing something?
And hey, it also slightly raises salaries and lowers blood pressure for everyone. It means that when a company does something for me, I know someone wasn't mistreated to make it happen. That's just a cool thing I want as much of in my life as possible.
It will be too easy for employers to say to the DOL the employee was not actually required to respond to the work-related matter when they told the employee they are expected to. Laws like these don't solve problems (bargaining power disparity caused by a variety of factors), they solve symptoms. It may not have a significant effect.
It's a small change in the macro, but doing this enabled me to (a) choose the device I want, (b) keep work stuff off of my personal phone, and, most importantly, (c) COMPLETELY disconnect from work when the day is done. This became necessary after COVID induced WFH forced work into the home and expectations around being "on" all of the time became more pervasive.
That said, "Work Profile" is one of Android's best features, and I'd love for iOS to have something equivalent. It's not as good as a physical separation, but it's the next best thing.