> Because merchants charge everyone the same price regardless of how they pay, those fee costs are factored into prices for all shoppers. However, credit card users get that money back and then some through rewards, while cash and debit users get little or nothing.
>The result: People paying cash face the equivalent of a 26% higher sales tax than premium credit card users shopping at the same store.
I am surprised this never occurred to me or has come up at all in discussions with people (in the context of rising costs/inflation specifically). I’ve literally never considered this compounding effect until now. It’s so obvious of course, it just never even crossed my mind.
I was surprised by this number too - and I’m pretty sure it’s a clever wording trick to inflate the percentage:
> equivalent of a 26% higher sales tax than premium credit card users shopping at the same store.
I do not think the sale price is increased by 26% - which doesn’t square with a 1% to 3% fee - I think they pay approximately 26% more in “sales tax” so you’re paying 26% more than the 7% tax.
I believe a similar thing happened with fast food and food delivery fees. It costs money to be listed on the food delivery app so fast food chains started charging everyone the same price to offset the cost of being listed on the apps.
Delivery apps don’t mandate that the price on their apps be the same as on the actual menu. If you walk in and order you’ll pretty much always get a lower price.
It also means stratifying card users, even if you actually make all the card users pay more than those with cash. The people who can just barely qualify for a card are paying to fund the "rewards" for the wealthy who pick the best options.
"It's expensive to be poor" is a more or less universal experience under capitalism and it's amazing how many novel ways we've come up with to make it more expensive for poor people.
"Means testing" is one of the fun ones. The wealthy will often justify this as "People like me shouldn't get this help" which sounds even generous, and then you realise, oh, because we're testing if you're worthy to receive help now to get help you need to expend some time and effort to pass the test. When this "I shouldn't get benefits" is offered to you as a reason to means test, ask them why they're taking a benefit they don't think they should have and why they can't pay society back in other ways rather than inflict more misery on the poor...
Then they get angry when the other side of the coin is discussed - they can’t get certain benefits because they’re above the threshold too, but they’re different of course.
I always wondered why people in America would ever pay by cash or credit card - unless they are laundering that cash.
Otherwise, you're giving up 1-3% discount.
Set auto-pay on your credit card to pay in full every month. I've never once paid for credit card interest. I think there's a term inside credit card companies for people like me: leeches or something like that.
Long term average? Sure, it goes up, that's inflation. But do you know what causes inflationary pressure? Visa and MasterCard adding unjustified fees because they're a duopoly and control most of the payments market, and your government won't regulate them and cap fees.
The UK and the EU both cap debit card fees at 0.2% and credit card fees at 0.3%. When the UK left the EU, Visa and Mastercard jacked up their fees over 5x for UK-EEA payments. Not because they had to, but because they could, and they love sucking money out of other peoples' businesses. https://www.psr.org.uk/our-work/market-reviews/market-review...
Retailers in competitive industries absolutely do use a reduction in card fees to lower their prices. Maybe not all the way, but they definitely don't give it all to themselves as margin; their competitors don't.
Once in a while. However the truth is the large people who collect the 1% and pay off their card every month are the people who don't. These people are customers year after year, and often spend more on their cards (they tend to be higher income), and the bank gets their 2-3% from them (2-3% after rewards)
People who don't pay their card off also are on the look out for lower interest rate cards and switch all the time. they in reality are not paying the very high rates on cards, they are paying the lower introductory rates (which is still a lot of money). These people are also more likely to default and stop paying leaving the bank to write everything off. Combine that with the fact that they typically don't spend as much over several years (they hit their credit limit and their income won't allow an increase so they have to stop spending), and they are not as profitable as it seems.
When I and my (still fairly young) family needed to move cross-country, my wife and I accepted a credit card offer with 0% APR for the first year and put all our moving expenses on it. Then once we settled, we paid it down a bit at a time each month, and then right before it would have started charging interest we paid the rest as a lump sum.
Really helped us float the moving company and also some DIY renovations on our house that we didn't have all the cash on hand to pay for outright. And we didn't pay a thin dime for the privilege.
Credit card companies are still charging merchants a transaction fee for your purchases though. The fact they're only charging one side of the transaction is probably annoying for them, but you still make them plenty of money.
I prefer my debit card because I'm more aware of how much I'm spending. Money taken out of my account is immediate and feels real. Ultimately, I spend less.
One isn’t more real than the other. They are both numbers in an online database. In one case your assets are going down, in the other your liabilities are going up. The net result is the same.
I agree with dougdude. I like debit cards better because you see the balance change immediately. The thing I dislike about credit cards is payment is deferred by a month.
Problem with a debit card is that if something goes wrong (product broken, or worse, debit card skimmed) it's my debit card, and thus my money.
Credit card? I file a charge-back which is a forcing mechanism for the vendor. Credit card skimmed? I get a new one, and I don't need to wait for my $ to be re-imbursed.
Well, one reason is the one described in TFA —- credit card rewards amount to a regressive wealth transfer, and if you think that is bad, you may not want to participate in it.
Another reason is that credit card companies sell your purchase data to aggregators and advertisers, and cash affords more privacy.
I always ask for a discount but for some reason I almost never get it.
The rational move then is to pay in as many installments as I can get without any additional interest. Then time itself gives me the discount. My actual money stays invested and I only pay later. My credit card gives me 1.1% cashback on all purchases. Inflation too does some of the work.
> I think there's a term inside credit card companies for people like me: leeches or something like that.
that's some odd classism there.
credit card companies love your data. they can package it, sell it, analyze it.
this is real data of actual behavior, not whatever people say or click -- money where the mouth is.
even if they never make a cent off of you from an interest perspective they 1) still get fees from the merchants, and 2) get all of that juicy juicy transaction info -- and that info alone might be worth the costs.
> I think there's a term inside credit card companies for people like me: leeches or something like that.
They genuinely don't care because they offer different products for different groups of people.
Poorer people typically use credit cards to borrow money. The amount they spend in a month is typically much lower than the balance on the card. This means that the company makes most of their money from interest payments. Cards meant for this audience typically have few or no rewards, and instead use the interchange fees to allow for a lower APR.
Meanwhile, wealthier people typically use credit cards as a payment instrument. They pay off the balance in full each month like you do. This group of people is responsible for the majority of credit card spending, and the credit card company makes most of their money from interchange fees. Cards meant for this market have higher APRs, and use some of the interchange to pay for the rewards. The cards meant for the top end of the market with the best rewards (i.e. Chase Sapphire) even charge retailers more in interchange, with the argument being that it's worth it because you get to bring in wealthy people who will pay more.
Internet access isn't particularly expensive in the US.
Healthcare, education, and housing are expensive in the US for the same primary reason: political interventions that simultaneously subsidize demand and restrict supply.
The problem in the US is less of a geography problem and more of a regulatory one. Many towns and cities in the US gave the cable companies local monopolies back in the 50s and 60s. There are technical reasons why this worked ok (not well but perhaps better than the alternatives) for television, but now that the same rules have stretched to apply to delivery of internet access they no longer have any technical basis. So at this point they’re just a barrier to competition and exist only to raise prices.
The good news is that modern fiber systems blow cable internet out of the water. It is far cheaper to supply symmetric gigabit internet to every customer over fiber than over cable. Fiber just has more bandwidth to go around. And because it’s a different technology it is not subject to the same local monopolies that cable is encumbered with. This means that the free market is correcting the problem and has been for a decade. In many parts of the country it is now possible to get internet that is faster and cheaper than what is available in the even the best built parts of Europe. The main obstacle to that build–out is probably local permitting. Many large cities require new permits, with public comment periods for each and every one of them, for every single block that an ISP lays fiber for. Cities like San Francisco have imposed a glacial pace on their ISPs.
> And because it’s a different technology it is not subject to the same local monopolies that cable is encumbered with.
Exclusive francise agreements between municipalities and cable operators have been outlawed since 1992. But it's generally uneconomic to overbuild a new network with the potential to touch every home unless a large portion will subscribe.
Fiber internet is typically much better than cable internet, but cable internet is good enough for most people, so they're unlikely to switch unless it's significantly cheaper, which it often isn't -- especially since local incumbents tend to lower prices or rollout better service when a new entrant is entering the market (or announces they will ... Google Fiber city selection announcements drove lots of competing rollouts even though Google didn't install anything in those cities).
Regulation requiring wholesale access / line sharing / or strict separation of first mile and service infrastructure would allow for competition in service and routing, without having to build a 3rd last mile network. Congress did this in 1996, but the FCC walked it back for cable, the courts said if it doesn't apply to cable, it doesn't apply to telephone, and the FCC said internet over power lines exists and provides competition despite the lack of providers. Congress never came back to make clear that it wanted line sharing, so it disappeared from the mainstream.
I have municipal fiber where the municipality handles last mile only and I have a choice of IP service providers. But installation was very expensive and monthly service is also expensive relative to the ILEC and the cable company, although the cable company service on my street ends before it reaches me.
The cable and telephone companies have a major cost advantage that they can rebuild their networks with a good expectation of customer uptake; and they're allowed to manage the finances of build out however they see fit. The muni fiber (in my state anyway) has to bill customers for the costs of install and even if it could self-finance a build out to service all homes, wouldn't see a lot of uptake because most people find their current service to be good enough.
The federal government subsidized a planned, massive fiber build-out almost 3 decades ago. The telcos pocketed the money and then refused to complete the build-out, complaining that the last mile was too expensive. Municipalities pull teeth and the telcos have slowly rolled out to-home fiber piecemeal in the intervening years, as the local capacity to handle their extortionate rates appears. Alternatively, they will lay cable to your unconnected house/neighborhood for payments in the six- and seven-figure range.
Where we are is very much not a function of the free market.
Oh, I agree. There are huge distortions that have delayed the roll out of fiber internet by decades. But money talks, and ISPs are now building huge fiber networks in some parts of the country in spite of the best efforts of our government. I subscribe to Ziply Fiber (<https://ziplyfiber.com/internet>) which is building a large network in the Pacific Northwest that provides superb service to millions. They’re not perfect, but they’ll provide up to 50Gbps (symmetric) service to residential customers across four states. Compared to Comcast/Xfinity, which tops out at 2Gbps × 300Mbs, Ziply is amazing. That’s the free market fixing the problem in spite of the distortions introduced by local monopolies.
And that competition is definitely a good thing. Xfinity’s offering was far worse before they had competition because there was no incentive to offer anything better. They’ve even introduced a new idea to the market in order to win people back away from fiber: guaranteed fixed prices for five years. No surprises when promotional rates expire, no price increases, no shenanigans at all for five whole years. That alone is a breath of fresh air compared to their own business practices of just a year or two ago. Ziply had to respond by lowering their prices and ending promotional rates because they were losing customers. You know the old saying: as iron sharpens iron, so too does man sharpen man.
It would be better, of course, if the government were not mismanaging things. Switzerland’s solution is the better way to go than what we have today. Their government paid to build a nation–wide fiber network, and any ISP can service any customer on that network. That allows ISPs to compete on price and features without worrying about having to build their own competing and overlapping network. This is already how electric service works in many states, so it’s not even like we can’t make it work.
It's not the government, and I'm calling bullshit on your narrative because there's no mention of municipal fiber, and the industry's successful lobbying to make it illegal in most of the country. THAT would have been REAL competition.
>Their government paid to build a nation–wide fiber network
So did we. The last step is nationalizing that network and finishing the build-out in-house.
Municipal fiber exists in some places, but not most. It’s actually fairly common up here in the Pacific Northwest. Dozens of towns dotted around the map have their own municipal fiber networks, but Ziply serves more customers than all of them combined. Thus I say that the free market is fixing the problem that the government created. Another good example is Starlink. They provide service to millions in very rural areas that are out of reach of other ISPs.
When we paid for national broadband access here in the US, it was not for fiber to the home. It was for DSL. Worse, the FCC measured coverage not by service address as it does today, but by census district. The phone companies merely had to assert that they could provide service to an address in the district and the FCC would count the whole district as covered. The districts aren’t very big, so in dense areas that was not a bad estimation. In less dense areas it was just a giant loophole. They could provide service to one house on the edge of the district and not bother with the hundreds of homes miles away out in the countryside. Officially we got exactly what we paid for.
As you say we could still nationalize these fiber networks and stitch them together into a real national network. Of course they don’t all use exactly the same technology, and it would be a huge political fight, but in principle I could see a government agency gradually buying networks from the ISPs and integrating them. Of course you know that if Trump proposes it then the Democrats will immediately oppose it on the general principle that Trump proposed it.
The reason municipal fiber doesn't serve more customers is, again, because states were lobbied by telcos to make it illegal. Likewise, the loopholes that allowed the intended broadband buildout to be stymied. The problem is ultimately one of hobbled regulation allowing corporations to move and abuse freely. That makes the problem the free market.
Regulation is not the free market. Of course companies are going to lobby for more regulations if they think that they can get away with it. It only works because the legislators are idiots who think that free markets _must_ be regulated. It is easy to hoodwink them into passing idiotic regulations. They boast about the accomplishment in their press releases as if they had saved the country.
Municipal fiber is not outlawed here in Oregon, so there are quite a few municipal networks here. But they are not expanding as fast as even a single ISP like Ziply Fiber. None of them have expanded beyond their small town to serve unincorporated areas near by. All of them are funded more by taxes than by subscribers.
> The government has created a situation with the student loans thing where basically anyone can borrow 500k to get an obviously useless degree.
The point applies even to the useful degrees, and more broadly to the universities irrespective of any particular degree program. Student loans and scholarships make demand almost completely inelastic -- totally insensitive to price increases. Universities compete to attract the best students, and a major mechanism for doing that is to invest in non-academic amenities, such that tuition prices are funding much more than literal tuition. Combine these two factors together, and you have a feedback loop of continuous price inflation.
Similar factors are at work in the healthcare and housing sectors, with the most important element being that external subsidies eliminate price elasticity on the demand side of the equation, and completely obliterate the dynamics that ensure downward price pressure in normal markets.
Bit for bit, internet access is cheaper in America than it is in Canada or Australia.
Canadians like myself have ~40% of our provincial taxes spent on healthcare, so in my case about ~8% of my gross income. Somewhere in the tune of $20k/yr. While I was living in Seattle and filing American, quite a bit less of my gross income went to healthcare. Just food for thought.
But that is not because it's less efficient. With the Canadian system being socialzed and 20k$ being just 8% of your income it is to be expected that you would pay moch more than the median person into the system.
"I make $250k CAD a year, my experiences must be representative of, and relevant to, the masses," is a wild thought to have.
Well, maybe I spoke too soon, because my private American healthcare turns out to also be about 8% of my gross income (of $60k)(before copays and my deductible)(and also it's crap). Twinsies!
But yes I agree that it would be awful to have my health needs taken care of and a mere ~160k USD left to spend on everything else.
Oh I certainly don’t think it’s representative to that of the masses, I was sharing an anecdote.
I think either way both of us are in really good shape. In my experience the quality of American care is better in nearly every regard (having experienced both pretty intimately), but the simplicity and the peace of mind of the Canadian system has its benefits too. In either case you end up paying.
> But yes I agree that it would be awful to have my health needs taken care of and a mere ~160k USD left to spend on everything else.
I think the main issue that the NHS model of 10+ years ago worked when fully funded. The Canadian model is a mix match of US healthcare and Medicare. Some drugs aren’t covered, some procedures take forever, and you don’t get guaranteed doctor. Many European healthcare system have solved the issues we have, but Canada has refused to adopt any sensible system.
You're being disingenuous. You clearly meant your anecdote to be representative, at least for "Canadians like [yourself]". But I suspect that it was meant to be a broader statement, and you're only backtracking now because the ridiculousness of that notion is apparent.
>I think either way both of us are in really good shape.
I'm lying in bed with non-specific upper abdominal discomfort that I'm hoping isn't related to digestive issues (pancreatic) that I've had for years, but which I can't get treated for because my insurance-related circumstances have made it very difficult to get consistent access to, and then to be taken seriously by, relevant specialists. These issues have combined with chronic injuries that were poorly managed in their acute phase and poor access to quality nutrition to make it difficult for me to exercise consistently. Contrarily and consequently, I'm quite out-of-shape.
The best and most consistent care I've ever gotten was while I was on Medicaid (which was still yet hampered by the professional stigma against accepting Medicaid and treating Medicid patients well).
>In my experience the quality of American care is better in nearly every regard (having experienced both pretty intimately
You experienced the quality of care available to rich people. That quality of care is not widely available, not for lack of institutional capacity, but primarily due to lack of profit.
> Canadians like myself have ~40% of our provincial taxes spent on healthcare
Worth noting that taxes in the US are a lot lower than they should be because a large portion of government expenses are financed with debt. Canada owns over 400B in US debt, so that's Canada "subsidizing" US taxes.
Also, yes, that's how healthcare works: when you're young and less sick, you tend to pay more than you get out of it, and then it reverses as you get older.
there is a big chunk of people who wouldn't afford healthcare in the USA but still have access to in Canada. I don't mind paying more taxes if this means everyone has healthcare access.
What do you mean "quite a bit less of my gross income went to healthcare"? Are you factoring in the insurance premiums paid by your employer? For many people that is both an invisible and significant health care cost.
That’s pretty comparable actually. The most recent quote I received for private healthcare in the US was just under $2,000 per month ($24,000 per year).
Healthcare and college are "Baumol cost disease": because they depend on skilled workers, much of that is the same as "American salaries are higher than in the rest of the world", and unlike manufacturing or software (+) you can't outsource it to lower-wage countries.
(+) there still seems to be a massive wage premium for "being physically in a San Francisco office" even if most of the work is being done by an AI, which cannot be sustainable
It's partly true: this only applies to consumer cards. That's why many EU banks still offer corporate credit cards with huge cashback etc. For example, revolut offers no cashback in France on their metal cards if you have a consumer account, but up to 1% cashback on the same card if you have a "freelance" account. https://www.revolut.com/fr-FR/metal/
Second thing: interchange fees are not the only fees that your typical store has to pay, the total fees are much higher. I think the EU essentially capped Visa/Mastercard profit in the EU, more than they capped small business fees for card payment.
> That's why many EU banks still offer corporate credit cards with huge cashback et
We're a business in the UK and the charges for accepting Business credit cards is much higher.
I don't have current charges to hand, but in 2023 Personal Credit Cards were 1.97% whilst for Business Credit Cards we were charged 3.43%. That's probably how they afford such high cashback/loyalty schemes.
I think we're paying about half those rates now. I know Amex is somewhere between Personal and Business charges.
I don't think we can selectively reject them, it's not anything I've looked into though so not certain about that.
Although we are a B2B business, most of our card transactions are from business owners personal cards so it's not really an issue. We occasionally monitor the split and if it became significant we'd need to look at addressing it, probably by increasing prices for those customers.
> That's why many EU banks still offer corporate credit cards with huge cashback etc. For example, revolut offers no cashback in France on their metal cards if you have a consumer account, but up to 1% cashback on the same card if you have a "freelance" account.
If 1% is huge, that's a lot better. 2% cashback is my baseline for normal in the US and I currently use a 4% on everything card (no longer available for new customers).
I don't like the cashback system, but the economics insist I use it while it's available.
They can't make it an explicit line item of "3% surcharge" or whatever. Instead, the business will raise prices across the board and offer a "cash discount" of 3%
> A U.S. retailer told me the credit card companies won't allow that in the U.S.?
That used to be the case, but it's not current. Merchants can charge a credit card fee, and many do. Many merchants near me (washington state) don't, but those that do add a fixed fee of 1-3% for credit.
EU only capped fees for 4 party systems, and only for consumer credit cards. business credit cards and 3 party systems (American Express for example) are not part of the cap and you can get more rewards with these card types.
Patrick McKenzie (patio11 fame) had a great blog post in credit card rewards
There is a lot that goes into it, and it is interesting how customers like me who literally never have carried interest and have to made thousands of $ in rewards over the years still make the banks money....
Credit card points/miles are an interesting topic, and I have found them to be kind of useful cyclically myself over last 20 years.
They are a way for airlines to create value out of thin air with their own fiat currency. For the average consumer the miles create less of a pure economic efficient benefit and more of a psychic benefit - funny money bucket that accumulates to defray some trip expenses. Economically they'd be best off with an outright 2% back card.
For the minority of customers who are flexible on dates/locations and willing to plan in advance - most airline/hotel programs have sweet spots at the more premium level.
I use them to fly overseas business class refundable fares at discount. It's not free, but the taxes paid + foregone $ I could have gotten with a cash-back card ends up being 2-3x economy non-refundable fare instead of the 5-7x listed cash price if I bought the business class ticket outright.
It's generally a time-vs-money thing though in that to maximize airline/hotel programs you need to pay attention to various limited time offers for signup bonuses, spending bonuses, conversion bonuses, redemption bonuses, etc. Without those it's a very uphill battle.
> It's generally a time-vs-money thing though in that to maximize airline/hotel programs
Credit card hotel booking portals are often much worse than what's available too.
For example, you might end up paying 30-100% more for a hotel booked through Chase Travel. At the very least you'll have way less selection. Even if price matching exists, you could still end up paying more.
I am traveling to Mexico next month and I do have a Chase Sapphire Preferred card (the one with the $95 annual fee). You get $100 in hotel credits per year if you book through Chase Travel.
In one of the spots I'll be at, there was (1) selection. It was $92 for 2 nights in a pretty low populated town that I'll be passing through. That hotel was rated 3.2 stars on Google.
If I use Google search or any hotel aggregator site, there were over 10 hotels available for half the price with much better ratings.
In this case it cost me about $50 extra to use the card's benefits.
Many people don't understand how rewards work when it's marketed towards your annual fee. The $100 credit doesn't offset the $95 annual fee. You pay $95 out of pocket for the fee. As soon as you book that hotel for $100 you've now paid $195 total out of pocket of which $100 gets credited back, so you're still out $95. If you instead didn't have the card and got the hotel at the cheaper rate, you'd only be out $45 or whatever you paid.
I mainly got the card because it had a really good sign up bonus, 0% international exchange fees and reasonable rental car coverage. Other cards can cover these benefits without an annual fee.
Have the same card solely for the rental car cover. And to be fair it works, had an issue and they refunded the full expense without too many hoops to jump through.
Supposedly the free Chase cards have comparable rental insurance. The main difference is Sapphire is always primary insurance, but Flex and Unlimited become primary when traveling internationally and if you happen to live in a place that requires no car in the US and you don't have insurance, it becomes primary in the US too.
Not sure what the differences are when filing claims though.
> For the minority of customers who are flexible on dates/locations and willing to plan in advance - most airline/hotel programs have sweet spots at the more premium level.
What does this mean? I'm not clear what the sweet spot is - are you talking about buying points/miles/etc outright with cash rather than earning them as credit card rewards? Everything I've read is that these are almost always bad deals.
It means that the vast majority of redemptions are a bad deal, but every program has gaps in their earn/burn charts that lead to good values.
There is no one-size-fits-all answer.
If you do not have time to look into it, plan trips 6-12 months in advance, or have flexibility (will go anywhere thats a deal), then they aren't worth it.
> They are a way for airlines to create value out of thin air with their own fiat currency. For the average consumer the miles create less of a pure economic efficient benefit and more of a psychic benefit - funny money bucket that accumulates to defray some trip expenses. Economically they'd be best off with an outright 2% back card.
“Saving” airline miles is definitely suboptimal, like you said, getting 2% cash back and redeeming it immediately is the optimal strategy. Money is fungible and cash depreciates.
Plus, the “deals” you have access to with airline miles are not slanted in your favor.
At least cash has the option of earning interest in a bank account, or getting invested in other instruments.
Miles can always be devalued by the airline. Some airlines like Singapore, Qatar, and United, even practise stealth devaluation by controlling the number of cheap "saver" seats released.
It's a mess, much like tip culture[1], because it just real equalized like this:
1. Merchant sells for price X
2. Credit card is invented
3. Merchant has to sell for price > X (say, 1.02 X) to cover some buyers using CC
4. Credit card offers 2-3% rewards on some goods
5. Merchant has to sell for prices even > X (say 1.04 X) to cover nearly all customers using cards. Customers who do not use the cards pay 1.04X and do not get rewards to compensate.
6. Merchant loses because they're beholden to processors, Customers lose because they're getting 2-3% of semi-currency for the cost of ~4% cash currency.
7. Processors get their profit
[1] - Employees deserve good wages for good work, tipping is just a bad algorithm to accomplish that
Credit cards also transfer wealth from people who pay interest to people who don’t.
It’s a silly system, where everyone has to invest their time (optimizing for rewards, avoiding interest) in an ultimately negative sum game. I hate it so much.
There is literally no time involved in avoiding interest. You pay your complete balance when it's due. As far as rewards go, I can't be bothered with them so I always just opt for cash back which I do maybe twice a year. Time involved: 5 minutes / 6 mo.
I don’t have any data, but my intuition is that overall high-fee, high-reward cards increase propensity for consumer spending by at least a few % beyond the fees/rewards.
The merchants think so, too, or they wouldn’t accept the processors that let their banks hand out these cards.
> The merchants think so, too, or they wouldn’t accept the processors that let their banks hand out these cards.
Visa / Mastercard / American Express all have lines of premium credit cards (Visa Infinite, World Elite Mastercard, Amex Platinum), and they're very much too big to ban. You'd just be left with one processor in the US (Discover, now owned by Capital One).
I don't have to invest any time at all. I just use the (US) card that gives me the greatest benefits, be it cash back or services. Usually I just look at the reward rate, which is a base 2% for me right now going up to 5% for some things.
I love it. As someone who never carries a balance I get paid by banks for doing pretty much nothing at all.
And I don't worry about US retailers, I don't live there.
Alternatively CC companies could cut off people over certain credit risk and then be able to charge interest in line with the lower overall credit risk…
Borrowers can also keep from overextending their credit and go on debit cards instead…
Obviously these things can have an impact on people but before the 80s credit cards were not widely available to people with high credit risk and the world still functioned.
Credit isn't negative sum, it is a positive sum game. "Negative sum" has a specific meaning here and just because wealth is being transferred isn't that significant; positive sum games also have wealth transfers.
It is risky and it is very easy to lose great amounts of money on a bad decision when credit is involved. Arguably that makes it bad. But still not negative sum.
What does that graph tell you? Because I think patio11 wanted to send one message and people accidentally misunderstand the graph.
That's the interchange income corresponding to high FICO users (wealthy people). Interchange is paid by the card-accepting business, not by the buyer. The buyer pays interest and other fees and that graph looks very different.
From that original study the full picture table says in % of ADB that the "poorest" (below 620 FICO) pay ~45% interest and fees but bring only 2% in interchange income. The wealthy (at 800+) pay ~10% interest and bring another almost 10% interchange income. It also says the wealthy spend annually on average ~4 times more than the "poorest".
But between the percentages paid by each (4.5 times higher for the "poor" on 4 times lower spend) and the number of wealthy vs. poor, you can tell that the banks are effectively subsidizing the fees for the wealthy with the income from the poor, for the sake of the interchange income which is mostly generated by the wealthy but doesn't come from the customer's pocket.
Businesses raise prices to account for interchange fees. So they are essentially is paid by the consumer. If we outlawed rewards credit cards (by capping interchange fees), everything would likely be slightly cheaper.
Agreed on the first point which makes the picture even worse for those low income people. Even poor people are guaranteed to occasionally pay the "rich person tax" included in the prices of some of the products and services. At least until some AI pricing starts changing the price real-time based on the buyer's estimated wealth (sort of already real).
But I don't agree on the second point. At least not as a blanket statement. When Epic game store lowered its fee not a single game got cheaper for the buyer.
> Agreed, which makes the picture even worse for those low income people. Even poor people are guaranteed to occasionally pay the "rich person tax" included in the prices of some of the products and services.
Credit card fees are baked into the price of everything that can be purchased with credit card, excluding merchants that offer a cash price and a credit price.
Any time someone pays the (credit card) price with cash or a debit card is paying more than someone that earns CC rewards, it’s virtually every transaction.
>When Epic game store lowered its fee not a single game got cheaper for the buyers.
At least one reason for this is that Valve has language in their agreements to prevent you from selling your game cheaper on other storefronts. Unambiguously anti-competitive.
Outlaw rewards credit cards? Or make it compulsory that the true cost of a specific credit card is revealed to the merchant who has the right to absorb or pass on, in a line item, that cost to that specific consumer?
If I know I'm paying for my own rewards, I'd choose a card that keeps more money in my pocket. I'd go as low as the PITA factor of cash.
It's not clear to me what the net benefit is of a credit card over a debit card.
But for sure the confusion ensuing from allowing debit cards to be charged as credit cards should be illegal. The merchant account providers are probably the ones reaping the free money on the racket.
The simple solution is the one Europe adopted: Just cap fees. We do this for Debit cards and it's fine.
>It's not clear to me what the net benefit is of a credit card over a debit card.
In a fair scheme, the net benefit to the purchaser is having a rolling line of credit for whatever they want to use that for, like managing cashflow. It's also a benefit in that it puts a behemoth with immense contractual power between you and the merchant. It doesn't matter how a merchant fucks you over, the credit card company WILL give you your money back and punish the merchant.
To the merchant, the benefits are that credit cards unlock significant consumption that humans normally would not do. It literally causes induced demand. As a consumer, you will spend more money using a credit card, and you will purchase things you otherwise wouldn't. The disconnect in your brain is known. It can also, in very specific contexts, reduce the cost of managing payments and cash. It can reduce employee theft. But this improvement is overstated.
The reason merchants put up with giving away 3% of all revenue and eating $20 per fraudulent transaction plus whatever the cost of the transaction was is entirely about the fact that a consumer using a credit card buys more than one not using a credit card. It's a big boost to your revenue.
But there is absolutely nothing about a payment network that requires such transaction fees. Certainly not "Risk", as the credit card payment network itself carries zero risk on each transaction. Every dollar fraudulently spent comes out of the pocket of merchants, not the payment network. Their only risk is consumer default, but the entire "Credit Score" system exists to nearly eliminate that risk.
The structure of the system is built to get consumers to spend more money than they normally would, and incentivize everyone to play along to get a kickback. Everything in payment infrastructure in America is designed around this. Even gift card companies are built around getting you to spend money you were not intending to and kicking a portion of that back to the brand name on the card.
I think that's out of date. He links to a study showing interchange revenue net of rewards showing up to 3% by high FICO scores. (Just at a gut check that seems crazy to me, since interchange revenue doesn't really go much above 3%!). But that's from 2013. I remember when Fidelity launched its 2% flat cashback AmEx back in 2003. People didn't really know if it would be sustainable. Now 2% is a dime a dozen.
The most recent I've seen otherwise is this Federal Reserve study[0] from 2022. It finds that the marginal return on swipes is actually slightly negative because of how juicy rewards have gotten, and 80% of their profitability comes from interest (with most of the rest fees):
> we find that, on average, the credit function makes up approximately 80 percent of the credit card profitability, whereas the contribution of the transaction function is slightly negative, as rewards and other expenses on credit card transactions outpace banks' interchange revenues.5 In addition, fees—in particular late fees—comprise approximately 15 percent of credit card profitability.
Assuming you have sufficient income, paying your balance off in full every month and instantly redeeming the rewards each month doesn’t take a whole lot of time. I just use a card that gives 1.5% cash back.
Agreed. I have my rewards configured to automatically convert to cash to reduce my bill. The button was buried deep in the website, but once I found it, I've never had to go back to the rewards site again.
I’ll never understand this credit card debt thing... and why should businesses eat the credit card commission cost? Is it 5%? You pay for it, why should I?
I’ve literally never bought anything with a debit card. I’ve definitely spent over a million dollars on credit cards in the last 3 decades and maybe over 2 million if you include personal and business card transactions.
Businesses accept less money when someone pays with BNPL. They also accept less money when someone pays with a credit card.
The reason is rather obvious, people spend more money with credit than they would’ve with cash. Accepting 95 cents on the dollar to get a sale with credit that you wouldn’t have got with cash still earns the seller money, money they wouldn’t have earned without accepting credit.
The thing is that if you shop at places where many customers user credit cards, and those places don't change an extra credit card processing fee to customers, then you are effectively paying for those credit card fees whether or not you use one.
I assume you've somehow gotten access to stable housing though via that bank account (possibly a home loan, or something else), or accessed a large line of credit before 'modern' credit scoring came into play (FICO scores and the Big Three).
I see many commercials for local banking up here that pulls out 30-40+ year members of the banks boasting about the prosperity the bank provided them, but at the same time, when they'd walked into the bank back in the day A Guy just said "yeah he's good for it" and wrote out the loans they needed.
You can't opt out of the modern credit scoring system and if you fuck it up even once with a bad line item you're out of the running for quite a few things and become virtually poor.
Try to pay for SaaS online. Tons of them accept nothing but credit cards; and then some of them accept direct withdrawals from bank account but it takes days to verify. Services using Stripe seems to be the worst at this. (I’ve never carried a credit card balance my whole life.)
Debit cards charge as credit cards no problem. That said not having a credit card is tough on your credit history. You could just have one and pay the balance but then they still have all your data, it sucks
In the US you have several legal safeguards that are not provided by debit cards. Fraud liability limitations, chargebacks, and so on.
You can still implement “if I can’t afford something, I don’t buy it” with a cc. I pay mine off every month so it’s financially the same s a debit card but use a premium card for its purchase benefits.
I used to have this same mentality (no credit cards) when I was younger, until my debit card was stolen and someone took $1000. The bank basically shrugged their shoulders and said there was nothing they could do.
I always get my money back when this happens with a credit card purchase. I've also had to dispute things occasionally, and I almost always get refunded.
In an alternative universe, the government could require banks to refund victims of theft and fraud. It's entirely possible for banks to do this without requiring you use a credit card, they just don't want to.
> Industry body, UK Finance, estimates that criminals successfully stole £1.28 billion through banking fraud and scams in 2025. Of this, £703 million was unauthorised and £576 million was authorised.
> Unauthorised fraud is where the fraudulent transaction is carried out by a third party, not the victim. Authorised fraud involves the victim being tricked into paying money into another account that is controlled by a criminal. This is also known as Authorised Push Payment (APP) fraud.
> Frontier found that APP fraud losses have fallen by an estimated £73 million per year and the number of APP scams have fallen by nearly 35,000 due to the policy. Reimbursement rates for all claims have risen from 54% to 65%, and for claims in-scope of the policy, firms are now reimbursing 97%.
The origin of these protections in the US date back to the early decade of the general purpose credit cards. They started out for business expenses (the first one was branded “Diner’s Club”), but they were so profitable that the issuers wanted to branch out to consumers, but those were wary: many already had credit with their local merchants and didn’t see the point. (The local merchants offered credit bc women couldn’t have bank accounts).
Anyway, the credit card companies (Diner’s Club and Bank Americard, now Visa but still retaining the original color scheme and logo) lobbied Congress in the late 60s to get these protections enshrined in law so that consumers would get a benefit over using cash as a positive incentive to switch.
Yea, we never, ever use debit cards. Credit cards only, for the heightened consumer protections. It sucks that most banks and credit unions give you one by default that doubles as an ATM card. I always push back and ask if they offer an ATM card that does NOT have debit capability.
>pay mine off every month so financially the same as a debit card
actually it's better than a debit card, your purchases "float" for half a month on average you get to pay later. if you, as you should, maintain a regimen of always adding to your investment portfolio, this is a non negligible amount.
If you are traveling and need to rent a car in the airport - sometimes it is not possible to do without credit card. Otherwise you don't need a credit card.
Using a credit card makes it way, way easier to rent a car or book a hotel room, or do other transactions that require a significant preauth.
If you present a debit card to one of those desks, they may encourage you to swap for a credit card. Because a debit preauth ties up actual funds in your account. A credit preauth costs nothing but part of your credit limit. It really is a difference if you expect to spend money on vacation.
That is a spurious argument. You have a choice in whether you pay interest, you do not have a choice about a purchase including the cost of paying payment processor fees since the price is the same if you use paper money.
One of the most corrupting yet hidden forces in America today are the payment networks MC/Visa etc. due to their bribing and corruption of the government in order to prevent things like making payment processor fees separate/independent of the cost, i.e., similar to how taxes are added after the fact, not included in the price; and also preventing merchants from having two different prices, cash vs card.
I’m a bit surprised that HBR does not seem to even really have an accurate mental model if the matter, unless they’re making an editorial choice to speak in vernacular turns to relate it to the audience.
The problem is not really the cards, it even credit cards, it’s actually the payment processing networks that are the corrupting force.
If America has a legitimate government, there would have been a federal alternative payment processor that charges nothing as an accompaniment and based on the authority to mint the currency, which is what a payment processor today is, a digital currency mint.
To put it into perspective, when you purchase something by credit card, a merchant may have to l pay a little under 3% on a $100 purchase. When you purchase something cheaper let’s say $5, a merchant may pay 6.5%. And no, they don’t just say “awe shucks, I guess I’ll lose that money”, They increase the prices by some averaged amount.
Some may say that they can’t do that because competition, well, because there is no real competition and because the payment processor de facto monopoly/cartel has basically every single company in lockdown and you have no real alternatives, especially in places like Europe where they’ve foolishly and enthusiastically started forcing everyone into digital payment, all the merchants simply roll what is effectively a kind of organized crime/mob extortion into the prices of the goods and services the common person pays and never knows is paying.
That does not apply universally and it mostly for various domestic payment processors of the very kind that should have also been implemented in the USA a long time ago, if the US government weren't so dark rotten and corrupt and had actually been responsive or even just representative of the people for the last 150 or so years.
It applies to all card networks (ie Visa and Mastercard, and local schemes like Girocard and Cartes Bancaires, though in practice most local schemes had cheaper-than-cap fees anyway), for consumer cards only. About the only significant thing it does _not_ apply to is Amex, but in practice that's only issued in a couple of EU countries these days, and is not widely accepted.
Why is it so hard lol? I have the Bank of America Rewards card for 25+ years. 2.62% cashback on everything, 3.5% on dining/travel. Maybe there are better ones out there but this is good. I have auto-pay setup so I don't have to worry. I have not spent a second of my time optimizing anything in last 15 years
I gave up long ago trying to optimize any rewards, it just ended up being stressful and not really worth it ultimately.
Now I just use my apple card everywhere, pay it off every month and get whatever rewards I get.
It feels like a weird situation, those that stand to gain the most from credit cards are also the ones that should feel a difference of under $100 in rewards the least.
The one exception I see is bonus sign up rewards since those can be fairly significant, or making sure you use an airline card at the airline since those bonuses can be fairly significant (with sometimes other benefits). But outside of those exceptions, just choose a card with good rewards and stick with that and pay it off every month.
I've generally tried to stay with cash back rewards in categories that don't change, that's been the best way to balance complexity with rewards for me while not nudging me to buy stuff I don't actually need. I don't like messing with points or rotating categories or included subscriptions. With one exception I avoid annual fees as well.
So like, I have a card that's 6% on groceries, another that's 3% on gas and restaurants, Apple Card does 2% on Apple Pay transactions, and I have a 1.5% card for everything else.
I gave up on optimizing and just use the Robinhood Gold 3% cashback card everywhere (except Amazon/WF, where I use their 5% Chase card). I can probably get more than 3% cashback in some categories on other cards, or more return by playing points, airline loyalty, and churning but I just don't care.
I do the same. Just a single card for most spending, but has a bunch of handy features. I pay $50 a year for that, the convenience in case it gets stolen etc. I will say though that it's a little annoying to constantly transfer to the brokerage and then to the bank, but not too bad.
> It feels like a weird situation, those that stand to gain the most from credit cards are also the ones that should feel a difference of under $100 in rewards the least.
It’s expensive to be poor. Higher interest rates, no credit card rewards, higher unit prices at places like Dollar General, etc.
More actually. Generally those rewards happen by using your credit (there are exceptions). Meaning you are more likely to pay for something that you'd probably otherwise not have spent money on.
So if anyone is trying to picture what 9.2 would buy. The new bridge between US and Canada (Gordie Howe) was 4.6 billion. So that is 2 giant bridges + related infrastructure ... worth of wealth transfer. That bridge had some corruption / payoffs, so we should discount that by 10% wealth transfer as well.
One note on patio11’s opinion on this is that he really overweights the ongoing work and innovation required for electronic payment processing. It WAS a great novelty and deserves to have made a lot of money for 30 years. But the reason they make so much money today is monopolistic low behaviors to lock in their advantages. It’s not a free marlet because of deals over time, some of the most famous of which are their prohibition on charging different rates for cards or even disclosing the rates on cards.
I think the most simple piece of legislation to solve a lot of problems is to allow merchants to pass along the interchange rate to their customers. If they could do this legally and operationally, this would solve most issues here. If a credit card wants to be expensive, fine the consumer should pay for it. Because of contractual and operational limitations, credit card companies have gotten themselves into the current arms race.
If stripe implemented this, it would make me appreciate them as a force for good instead of being a part of the problem.
>in particular the highest income consumers get the worst returns on their interchange payments
That's not what the article says:
>High-income consumers with high FICO scores benefit the most from reward credit cards compared to mid- and low-income consumers with high FICO scores. At the lower end of the FICO distribution, however, this pattern is reversed. On average, net rewards are far more negative for high-income consumers with low FICO scores than for middle- and low-income consumers with low FICO scores.
>Or, to put that another way: if there is redistribution happening, it necessarily includes redistribution from unsophisticated high income customers to sophisticated low income customers.
While it's true that wealth customers with low FICO scores are getting hosed, it's not clear whether that is enough to cancel out the effect that richer people (presumably) have higher FICO scores on average
To be clear though, the higher FICO scores get hosed the most, see the graph earlier on. Your quotes are conditional on FICO so they don't take that into account.
The only way I can put these things together is that at the high FICO end, both wealthier and poorer consumers get hosed a lot but wealthier consumers not quite as much. On the other hand, lower FICO band doesn't get as bad of a deal overall but it is worse for wealther people (plausibly because they have high interchange fees and don't use their rewards).
It's complicated, but... this is not a wealth transfer right? It is a transfer mostly just from consumers to credit card companies that provide them a service.
>To be clear though, the higher FICO scores get hosed the most, see the graph earlier on. Your quotes are conditional on FICO so they don't take that into account.
Are you talking about "Consumption by income decile" graph? That doesn't show them being hosed, unless you think everyone should pay a flat rate to access the credit card system.
I'm talking about "Interchange income - rewards expenses," where the difference is 6x higher at the highest FICO scores. And of course interchange income is not the same as cost to the cardholder but they are linked
> everyone else around at every possible opportunity?
How exactly to become wealthy then?..
--
> What happened to noblesse oblige?
Some things made noblesse oblige way harder to manifest.
Meritocracy. "I deserve what I have", versus "I got lucky have what I have" made harder to share back.
Globalization. When you use one community to produce and another to consume, and third to register a company, and owner lives in fourth it's hard to associate yourself with the community. Where exactly to give back? You won't even see those people.
Secularizarion. Though USA is still significantly religious place comparing to europe.
Easiness to move. Today you're here, tomorrow you're there in new zealand bunker.
Culture. Somehow the rich are in the people who are heavily interconnected, spend time together at the khe khe pedoisland.
Natural selection. The ones who care less about others mathematically have more advantage than those who care enough to spend resources on non-resource-aggregation activities.
--
So. There is no intristic motivation to do so (with majority), there is no external motivation, and there is no repercussions of not giving back.
One thing that happened is The Copenhagen Interpretation of Ethics, right? Mark Zuckerberg is panned for having 'defunded' a school. What happened was he paid for it for a while and then stopped in a planned manner. Those who didn't ever pay were better off. In general, at the margin you move some guy who was ambivalent to opposed. Jordan Henderson spoke for gay rights, and got panned when he moved to Saudi Arabia, while many footballers did not speak out about gay rights ever and received no censure over this.
The general rule with many of these causes is that unless you're willing to be absolutely committed, it's better not to be involved. If you cannot prove to yourself absolute fidelity perpetually into the future, it's better to not do it at all. The punishment for the apostate far outweighs the punishment for the infidel.
So your commitment has to be at least high enough to be willing to bear the resulting punishment for your apostasy. And if it is any less than that, you are strongly encouraged to just stay out of it.
Merchants pay the transaction cost. In my parents business in the early 2000s customers would ask in advance if they could use a CC. Some places installed ATMs in the corner (still a thing in some places), but quite unpopular. Rather than lose a customer the merchant will accept payment with credit card and pay the fee.
One consequence of this system is the large merchants have more bargaining power and can negotiate lower fees. So large retailers, gas station chains, etc. are able to reduce the overhead of accepting CC payment. While smaller merchants have the same higher cost.
From a capitalism perspective, this is the most egregious example of "you have capital, so you can make more capital". Banks holding the capital in this case.
Fun fact: when credit cards were first introduced only to people with good credit, which paid the balance in full. this was not profitable. Only after opening the pool to other credit levels did CC start printing money for banks.
This applies to cash as well. It takes a lot of time to count change for everyone. Plus all the ways there are to steal cash.
Your fun fact is wrong. Credit cards were always profitable. They were not in the beginning because scale is what makes them profitable. Anyone who uses their cards for a couple meals a month (which is what it was first started for) is going to cost money because of all the overhead to have you as a customer. In those days that was a stamp to send the bill, someone to open the payment and cash the check - now that everybody works electronically the overhead is lower, plus people are using it for more and so there is enough left over to pay for it.
Credit card systems are a Ponzi scheme that favors those who already hold a lot of capital, at the expense of those who weren't lucky enough to be born heirs.
This is even more true of the American brands that are getting Trump to attack modern, open, cost-free systems from other countries—like Brazil's PIX, maintained by the Central Bank of Brazil.
As others have mentioned this is particularly prevalent in the US. I always liked that Australia's vision for a peer-to-peer payment system (note cards are mainly for merchants, hence the rewards) has inclusivity [1] as one of its core tenets "continue to transact ... without disproportionate burden or risk ... those experiencing financial hardship". They also just stopped surcharging [2] and have capped interchange fees since a long time.
Because merchants charge everyone the same price regardless of how they pay
Not at many gas stations. Cash gets a discount usually $.10 per gallon. I’ve also started to see restaurants either give a discount for cash, or charge extra for credit card purchases. Business suppliers from tiny shops to large national companies tack on 3% for people paying with credit cards, or like T-Mobile, a $5/line monthly fee in order to get people to pay by direct debit.
It goes a step further... previously, card agreements (between merchants and the networks), required the prices to be the same between cash and credit (with the well known gas carve-out), but Durbin made that tying illegal, so now retailers are free to charge different prices for cash, credit, and debit.
The article has one thing mistaken, because it says that Durbin lowered costs for transactions, but credit owners got to keep their perks... That's not technically true (I worked at a supermarket when debit rails first went into effect, and I worked in payments when Durbin went into effect).
There are no benefits to credit users who use the debit rails, and the merchants would really rather you use the debit rails, because it is much cheaper for them. Durbin was mostly a win for the merchants, not a win for the customers.
However, if you take that to believe that the merchants lowered prices overall because they were paying less for transactions, than you might try to read into it that credit users kept their perks, while cash and debit users paid.
The true story, however, is that it's an equilibrium... When the costs go down, the saved money goes somewhere in between the two (supply and demand), and as long as there is competition, the savings are shared.
However, the real problem is that credit companies are allowed to invest interchange fees in perks at all. Credit card companies decided to take their low-risk pool, and offer them incentives, splitting the money they saved between themselves and their users, and using it as a way to pull more low-risk users. The more that happens, the more expensive it becomes for credit companies that serve mid-to-high-risk users... and since we can't stop offering credit to those users as well, those companies push for and get increases to interchange fees to cover the additional cost... which creates more room for benefits for the low-risk users, and the cycle begins anew. It's a vicious cycle that can't be fixed by changing amounts on the existing fee schedule... The only possible fixes would be in either disallowing these kinds of perks, or splitting the rail charges, and specifically charging less interchange for low-risk users (which dries out the benefit pool)
Credit card rewards are not a mechanism to shift wealth towards premium card holders (this is a negligible distraction), they exist purely to increase revenue/conversion rate, by decreasing customer price sensitivity (compared to cash payments) and encouraging financially irresponsible spending. If this did not actually work in practice, every merchant would just insist on cash and pocket the difference.
"Poor people" are hurt much more from the changes in spending behavior induced by credit card use than by paying for card rewards.
No. I do embedded software engineering for a living.
I use (in my view) HN appropriate levels of jargon (because lots of people here are involved with getting people to pay for some newfangled cloud thing or other, so I use their terminology).
In simple words:
People pay more for the same (and spend more recklessly) when you let them pay by credit card, and this causes much more economical "damage" to poor peolpe than any "wealth transfer from card rewards".
What a silly article. Don’t buy things you cannot afford. Wealth transfer is a ridiculous framing. Is any heterogeneous situation involving money a wealth transfer?
One factor that never seems to come up in these discussions is that while businesses might not like credit card fees, they also don’t like all the issues with cash: managing it, transporting it, losing it to employee theft, etc. The cost of cash transactions isn’t 0.
Same argument for people: managing cash is a pain, swiping a card is easy. Contesting a transaction or fraud is way easier (infinitely easier?) with a card than cash. Having day to day liquidity even without ever carrying a balance is nice.
Is all this worth $9.2B across the economy? Maybe not, but again, certainly worth more than 0.
I don’t really care what businesses want at this point: my default position is that they are trying to scam me in some way and must be handled appropriately. Credit cards are a must-have in this situation, since they provide a mechanism other than hope to deal with recalcitrant merchants without wasting my time.
The most defensible framing that I came across (maybe from patio11?) in favor of credit card rewards is that they're a "bulk discount" on interchange fees. People who spend more on their cards also pay more fees (passed through the stuff they buy), so it kinda makes sense to give them a discount[1]. That's what credit cards do. Cards with the highest rewards are geared towards high spenders, with corresponding credit score and/or minimum income requirements. It's not unlike how the 2 quart (1.89L) bottle of mayo at costco is cheaper than the 8oz (0.24L) bottle from dollar general, but nobody would frame that as a "wealth transfer".
[1] of course, this doesn't need to rely on some principle that people are entitled to discounts if they buy more, because in reality discounts arise from complex market dynamics such as competition and price discrimination.
While they’re probably right from a consumer perspective, the article skips over the fact that accepting and handling cash is a significant cost for businesses, way more than the credit card fees. Delays in checkout, making change, counterfeit bills, employee theft, external theft, safe transport, added accounting burden…all add up to an estimated 5-15% (https://plainscapital.com/blog/the-cost-of-accepting-cash/). In fact merchants can now legally pass through credit card surcharges to customers but very few choose to do so, because they’d prefer you pay by card.
They mention "premium credit cards" in the article, is there a general understanding of which cards are premium? I clicked through to the study and the only example they cited in there was Chase Sapphire Reserve but I didn't see, like, a list or something.
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[ 0.18 ms ] story [ 100 ms ] thread>The result: People paying cash face the equivalent of a 26% higher sales tax than premium credit card users shopping at the same store.
I am surprised this never occurred to me or has come up at all in discussions with people (in the context of rising costs/inflation specifically). I’ve literally never considered this compounding effect until now. It’s so obvious of course, it just never even crossed my mind.
> equivalent of a 26% higher sales tax than premium credit card users shopping at the same store.
I do not think the sale price is increased by 26% - which doesn’t square with a 1% to 3% fee - I think they pay approximately 26% more in “sales tax” so you’re paying 26% more than the 7% tax.
"It's expensive to be poor" is a more or less universal experience under capitalism and it's amazing how many novel ways we've come up with to make it more expensive for poor people.
"Means testing" is one of the fun ones. The wealthy will often justify this as "People like me shouldn't get this help" which sounds even generous, and then you realise, oh, because we're testing if you're worthy to receive help now to get help you need to expend some time and effort to pass the test. When this "I shouldn't get benefits" is offered to you as a reason to means test, ask them why they're taking a benefit they don't think they should have and why they can't pay society back in other ways rather than inflict more misery on the poor...
Otherwise, you're giving up 1-3% discount.
Set auto-pay on your credit card to pay in full every month. I've never once paid for credit card interest. I think there's a term inside credit card companies for people like me: leeches or something like that.
There is no situation in which interchange fees get slashed and prices go down across the board by 3% to make it worth it for card users.
Long term average? Sure, it goes up, that's inflation. But do you know what causes inflationary pressure? Visa and MasterCard adding unjustified fees because they're a duopoly and control most of the payments market, and your government won't regulate them and cap fees.
The UK and the EU both cap debit card fees at 0.2% and credit card fees at 0.3%. When the UK left the EU, Visa and Mastercard jacked up their fees over 5x for UK-EEA payments. Not because they had to, but because they could, and they love sucking money out of other peoples' businesses. https://www.psr.org.uk/our-work/market-reviews/market-review...
Retailers in competitive industries absolutely do use a reduction in card fees to lower their prices. Maybe not all the way, but they definitely don't give it all to themselves as margin; their competitors don't.
An economy that relies on growth, yep.
People who don't pay their card off also are on the look out for lower interest rate cards and switch all the time. they in reality are not paying the very high rates on cards, they are paying the lower introductory rates (which is still a lot of money). These people are also more likely to default and stop paying leaving the bank to write everything off. Combine that with the fact that they typically don't spend as much over several years (they hit their credit limit and their income won't allow an increase so they have to stop spending), and they are not as profitable as it seems.
Really helped us float the moving company and also some DIY renovations on our house that we didn't have all the cash on hand to pay for outright. And we didn't pay a thin dime for the privilege.
I like this. It means that I can earn a bit more bank interest on what I've spent.
I think of it like alcoholics who can't be near alcohol. It's some deep seated degeneracy or fear.
and once debt is spent you cannot get it back. you get scammed you can dispute the credit card, and if the CC gets stolen you can fight any charges.
debit means the money is gone and that's it.
Credit card? I file a charge-back which is a forcing mechanism for the vendor. Credit card skimmed? I get a new one, and I don't need to wait for my $ to be re-imbursed.
Another reason is that credit card companies sell your purchase data to aggregators and advertisers, and cash affords more privacy.
I always ask for a discount but for some reason I almost never get it.
The rational move then is to pay in as many installments as I can get without any additional interest. Then time itself gives me the discount. My actual money stays invested and I only pay later. My credit card gives me 1.1% cashback on all purchases. Inflation too does some of the work.
that's some odd classism there.
credit card companies love your data. they can package it, sell it, analyze it.
this is real data of actual behavior, not whatever people say or click -- money where the mouth is.
even if they never make a cent off of you from an interest perspective they 1) still get fees from the merchants, and 2) get all of that juicy juicy transaction info -- and that info alone might be worth the costs.
They genuinely don't care because they offer different products for different groups of people.
Poorer people typically use credit cards to borrow money. The amount they spend in a month is typically much lower than the balance on the card. This means that the company makes most of their money from interest payments. Cards meant for this audience typically have few or no rewards, and instead use the interchange fees to allow for a lower APR.
Meanwhile, wealthier people typically use credit cards as a payment instrument. They pay off the balance in full each month like you do. This group of people is responsible for the majority of credit card spending, and the credit card company makes most of their money from interchange fees. Cards meant for this market have higher APRs, and use some of the interchange to pay for the rewards. The cards meant for the top end of the market with the best rewards (i.e. Chase Sapphire) even charge retailers more in interchange, with the argument being that it's worth it because you get to bring in wealthy people who will pay more.
So in US card processing is x5-x10 more expensive.
This feels like a potential arbitrage opportunity... I live in Sweden, but if I can use a US credit card I can get high rewards?
You see at the bottom of restaurant menus a note stating this.
It also applies to Danish business credit cards, as those aren't covered by the consumer credit card fee limits.
At least we have cheap gas? farts
Healthcare, education, and housing are expensive in the US for the same primary reason: political interventions that simultaneously subsidize demand and restrict supply.
e.g. https://documentscontractuels.orange.fr/les-offres-orange-mo...
The good news is that modern fiber systems blow cable internet out of the water. It is far cheaper to supply symmetric gigabit internet to every customer over fiber than over cable. Fiber just has more bandwidth to go around. And because it’s a different technology it is not subject to the same local monopolies that cable is encumbered with. This means that the free market is correcting the problem and has been for a decade. In many parts of the country it is now possible to get internet that is faster and cheaper than what is available in the even the best built parts of Europe. The main obstacle to that build–out is probably local permitting. Many large cities require new permits, with public comment periods for each and every one of them, for every single block that an ISP lays fiber for. Cities like San Francisco have imposed a glacial pace on their ISPs.
Exclusive francise agreements between municipalities and cable operators have been outlawed since 1992. But it's generally uneconomic to overbuild a new network with the potential to touch every home unless a large portion will subscribe.
Fiber internet is typically much better than cable internet, but cable internet is good enough for most people, so they're unlikely to switch unless it's significantly cheaper, which it often isn't -- especially since local incumbents tend to lower prices or rollout better service when a new entrant is entering the market (or announces they will ... Google Fiber city selection announcements drove lots of competing rollouts even though Google didn't install anything in those cities).
Regulation requiring wholesale access / line sharing / or strict separation of first mile and service infrastructure would allow for competition in service and routing, without having to build a 3rd last mile network. Congress did this in 1996, but the FCC walked it back for cable, the courts said if it doesn't apply to cable, it doesn't apply to telephone, and the FCC said internet over power lines exists and provides competition despite the lack of providers. Congress never came back to make clear that it wanted line sharing, so it disappeared from the mainstream.
I have municipal fiber where the municipality handles last mile only and I have a choice of IP service providers. But installation was very expensive and monthly service is also expensive relative to the ILEC and the cable company, although the cable company service on my street ends before it reaches me.
The cable and telephone companies have a major cost advantage that they can rebuild their networks with a good expectation of customer uptake; and they're allowed to manage the finances of build out however they see fit. The muni fiber (in my state anyway) has to bill customers for the costs of install and even if it could self-finance a build out to service all homes, wouldn't see a lot of uptake because most people find their current service to be good enough.
Where we are is very much not a function of the free market.
And that competition is definitely a good thing. Xfinity’s offering was far worse before they had competition because there was no incentive to offer anything better. They’ve even introduced a new idea to the market in order to win people back away from fiber: guaranteed fixed prices for five years. No surprises when promotional rates expire, no price increases, no shenanigans at all for five whole years. That alone is a breath of fresh air compared to their own business practices of just a year or two ago. Ziply had to respond by lowering their prices and ending promotional rates because they were losing customers. You know the old saying: as iron sharpens iron, so too does man sharpen man.
It would be better, of course, if the government were not mismanaging things. Switzerland’s solution is the better way to go than what we have today. Their government paid to build a nation–wide fiber network, and any ISP can service any customer on that network. That allows ISPs to compete on price and features without worrying about having to build their own competing and overlapping network. This is already how electric service works in many states, so it’s not even like we can’t make it work.
>Their government paid to build a nation–wide fiber network
So did we. The last step is nationalizing that network and finishing the build-out in-house.
When we paid for national broadband access here in the US, it was not for fiber to the home. It was for DSL. Worse, the FCC measured coverage not by service address as it does today, but by census district. The phone companies merely had to assert that they could provide service to an address in the district and the FCC would count the whole district as covered. The districts aren’t very big, so in dense areas that was not a bad estimation. In less dense areas it was just a giant loophole. They could provide service to one house on the edge of the district and not bother with the hundreds of homes miles away out in the countryside. Officially we got exactly what we paid for.
As you say we could still nationalize these fiber networks and stitch them together into a real national network. Of course they don’t all use exactly the same technology, and it would be a huge political fight, but in principle I could see a government agency gradually buying networks from the ISPs and integrating them. Of course you know that if Trump proposes it then the Democrats will immediately oppose it on the general principle that Trump proposed it.
Municipal fiber is not outlawed here in Oregon, so there are quite a few municipal networks here. But they are not expanding as fast as even a single ISP like Ziply Fiber. None of them have expanded beyond their small town to serve unincorporated areas near by. All of them are funded more by taxes than by subscribers.
I have never seen anyone articulate this so crisply.
The government has created a situation with the student loans thing where basically anyone can borrow 500k to get an obviously useless degree.
Are the colleges going to ensure they collect that money? Obviously yes.
The point applies even to the useful degrees, and more broadly to the universities irrespective of any particular degree program. Student loans and scholarships make demand almost completely inelastic -- totally insensitive to price increases. Universities compete to attract the best students, and a major mechanism for doing that is to invest in non-academic amenities, such that tuition prices are funding much more than literal tuition. Combine these two factors together, and you have a feedback loop of continuous price inflation.
Similar factors are at work in the healthcare and housing sectors, with the most important element being that external subsidies eliminate price elasticity on the demand side of the equation, and completely obliterate the dynamics that ensure downward price pressure in normal markets.
Canadians like myself have ~40% of our provincial taxes spent on healthcare, so in my case about ~8% of my gross income. Somewhere in the tune of $20k/yr. While I was living in Seattle and filing American, quite a bit less of my gross income went to healthcare. Just food for thought.
Well, maybe I spoke too soon, because my private American healthcare turns out to also be about 8% of my gross income (of $60k)(before copays and my deductible)(and also it's crap). Twinsies!
But yes I agree that it would be awful to have my health needs taken care of and a mere ~160k USD left to spend on everything else.
I think either way both of us are in really good shape. In my experience the quality of American care is better in nearly every regard (having experienced both pretty intimately), but the simplicity and the peace of mind of the Canadian system has its benefits too. In either case you end up paying.
> But yes I agree that it would be awful to have my health needs taken care of and a mere ~160k USD left to spend on everything else.
I’m confused - do you actually think it’s awful?
>I think either way both of us are in really good shape.
I'm lying in bed with non-specific upper abdominal discomfort that I'm hoping isn't related to digestive issues (pancreatic) that I've had for years, but which I can't get treated for because my insurance-related circumstances have made it very difficult to get consistent access to, and then to be taken seriously by, relevant specialists. These issues have combined with chronic injuries that were poorly managed in their acute phase and poor access to quality nutrition to make it difficult for me to exercise consistently. Contrarily and consequently, I'm quite out-of-shape.
The best and most consistent care I've ever gotten was while I was on Medicaid (which was still yet hampered by the professional stigma against accepting Medicaid and treating Medicid patients well).
>In my experience the quality of American care is better in nearly every regard (having experienced both pretty intimately
You experienced the quality of care available to rich people. That quality of care is not widely available, not for lack of institutional capacity, but primarily due to lack of profit.
>I’m confused
I really don't think you are.
Worth noting that taxes in the US are a lot lower than they should be because a large portion of government expenses are financed with debt. Canada owns over 400B in US debt, so that's Canada "subsidizing" US taxes.
Also, yes, that's how healthcare works: when you're young and less sick, you tend to pay more than you get out of it, and then it reverses as you get older.
(+) there still seems to be a massive wage premium for "being physically in a San Francisco office" even if most of the work is being done by an AI, which cannot be sustainable
This is not the case.
Their education was not 10x ours and their economy was only a few % over ours per capita.
Second thing: interchange fees are not the only fees that your typical store has to pay, the total fees are much higher. I think the EU essentially capped Visa/Mastercard profit in the EU, more than they capped small business fees for card payment.
We're a business in the UK and the charges for accepting Business credit cards is much higher.
I don't have current charges to hand, but in 2023 Personal Credit Cards were 1.97% whilst for Business Credit Cards we were charged 3.43%. That's probably how they afford such high cashback/loyalty schemes.
I think we're paying about half those rates now. I know Amex is somewhere between Personal and Business charges.
Although we are a B2B business, most of our card transactions are from business owners personal cards so it's not really an issue. We occasionally monitor the split and if it became significant we'd need to look at addressing it, probably by increasing prices for those customers.
If 1% is huge, that's a lot better. 2% cashback is my baseline for normal in the US and I currently use a 4% on everything card (no longer available for new customers).
I don't like the cashback system, but the economics insist I use it while it's available.
That used to be the case, but it's not current. Merchants can charge a credit card fee, and many do. Many merchants near me (washington state) don't, but those that do add a fixed fee of 1-3% for credit.
There is a lot that goes into it, and it is interesting how customers like me who literally never have carried interest and have to made thousands of $ in rewards over the years still make the banks money....
https://www.bitsaboutmoney.com/archive/anatomy-of-credit-car...
They are a way for airlines to create value out of thin air with their own fiat currency. For the average consumer the miles create less of a pure economic efficient benefit and more of a psychic benefit - funny money bucket that accumulates to defray some trip expenses. Economically they'd be best off with an outright 2% back card.
For the minority of customers who are flexible on dates/locations and willing to plan in advance - most airline/hotel programs have sweet spots at the more premium level.
I use them to fly overseas business class refundable fares at discount. It's not free, but the taxes paid + foregone $ I could have gotten with a cash-back card ends up being 2-3x economy non-refundable fare instead of the 5-7x listed cash price if I bought the business class ticket outright.
It's generally a time-vs-money thing though in that to maximize airline/hotel programs you need to pay attention to various limited time offers for signup bonuses, spending bonuses, conversion bonuses, redemption bonuses, etc. Without those it's a very uphill battle.
Credit card hotel booking portals are often much worse than what's available too.
For example, you might end up paying 30-100% more for a hotel booked through Chase Travel. At the very least you'll have way less selection. Even if price matching exists, you could still end up paying more.
I am traveling to Mexico next month and I do have a Chase Sapphire Preferred card (the one with the $95 annual fee). You get $100 in hotel credits per year if you book through Chase Travel.
In one of the spots I'll be at, there was (1) selection. It was $92 for 2 nights in a pretty low populated town that I'll be passing through. That hotel was rated 3.2 stars on Google.
If I use Google search or any hotel aggregator site, there were over 10 hotels available for half the price with much better ratings.
In this case it cost me about $50 extra to use the card's benefits.
Many people don't understand how rewards work when it's marketed towards your annual fee. The $100 credit doesn't offset the $95 annual fee. You pay $95 out of pocket for the fee. As soon as you book that hotel for $100 you've now paid $195 total out of pocket of which $100 gets credited back, so you're still out $95. If you instead didn't have the card and got the hotel at the cheaper rate, you'd only be out $45 or whatever you paid.
I mainly got the card because it had a really good sign up bonus, 0% international exchange fees and reasonable rental car coverage. Other cards can cover these benefits without an annual fee.
Supposedly the free Chase cards have comparable rental insurance. The main difference is Sapphire is always primary insurance, but Flex and Unlimited become primary when traveling internationally and if you happen to live in a place that requires no car in the US and you don't have insurance, it becomes primary in the US too.
Not sure what the differences are when filing claims though.
What does this mean? I'm not clear what the sweet spot is - are you talking about buying points/miles/etc outright with cash rather than earning them as credit card rewards? Everything I've read is that these are almost always bad deals.
There is no one-size-fits-all answer.
If you do not have time to look into it, plan trips 6-12 months in advance, or have flexibility (will go anywhere thats a deal), then they aren't worth it.
“Saving” airline miles is definitely suboptimal, like you said, getting 2% cash back and redeeming it immediately is the optimal strategy. Money is fungible and cash depreciates.
Plus, the “deals” you have access to with airline miles are not slanted in your favor.
At least cash has the option of earning interest in a bank account, or getting invested in other instruments.
Miles can always be devalued by the airline. Some airlines like Singapore, Qatar, and United, even practise stealth devaluation by controlling the number of cheap "saver" seats released.
Robin hood is pushing a 3% card right now. Not holding my breath for the rate to last more than a year though.
https://news.ycombinator.com/item?id=39928604
1. Merchant sells for price X
2. Credit card is invented
3. Merchant has to sell for price > X (say, 1.02 X) to cover some buyers using CC
4. Credit card offers 2-3% rewards on some goods
5. Merchant has to sell for prices even > X (say 1.04 X) to cover nearly all customers using cards. Customers who do not use the cards pay 1.04X and do not get rewards to compensate.
6. Merchant loses because they're beholden to processors, Customers lose because they're getting 2-3% of semi-currency for the cost of ~4% cash currency.
7. Processors get their profit
[1] - Employees deserve good wages for good work, tipping is just a bad algorithm to accomplish that
It’s a silly system, where everyone has to invest their time (optimizing for rewards, avoiding interest) in an ultimately negative sum game. I hate it so much.
I don’t have any data, but my intuition is that overall high-fee, high-reward cards increase propensity for consumer spending by at least a few % beyond the fees/rewards.
The merchants think so, too, or they wouldn’t accept the processors that let their banks hand out these cards.
Visa / Mastercard / American Express all have lines of premium credit cards (Visa Infinite, World Elite Mastercard, Amex Platinum), and they're very much too big to ban. You'd just be left with one processor in the US (Discover, now owned by Capital One).
If they’re truly too big to give up no matter the fees they charge, they’re leaving money on the table.
Of course, they can’t. If Chase started handing college students a 3% card, the merchants would riot.
In recent years, all of my utilities have added 3%+ credit card surcharges, so I pay most of my household expenses with debit cards/ACH now.
I love it. As someone who never carries a balance I get paid by banks for doing pretty much nothing at all.
And I don't worry about US retailers, I don't live there.
Borrowers can also keep from overextending their credit and go on debit cards instead…
Obviously these things can have an impact on people but before the 80s credit cards were not widely available to people with high credit risk and the world still functioned.
It is risky and it is very easy to lose great amounts of money on a bad decision when credit is involved. Arguably that makes it bad. But still not negative sum.
The intuition being: people who carry balances and pay interest don't actually spend very much; they are not wealthy.
https://news.ycombinator.com/item?id=39928604
That's the interchange income corresponding to high FICO users (wealthy people). Interchange is paid by the card-accepting business, not by the buyer. The buyer pays interest and other fees and that graph looks very different.
From that original study the full picture table says in % of ADB that the "poorest" (below 620 FICO) pay ~45% interest and fees but bring only 2% in interchange income. The wealthy (at 800+) pay ~10% interest and bring another almost 10% interchange income. It also says the wealthy spend annually on average ~4 times more than the "poorest".
But between the percentages paid by each (4.5 times higher for the "poor" on 4 times lower spend) and the number of wealthy vs. poor, you can tell that the banks are effectively subsidizing the fees for the wealthy with the income from the poor, for the sake of the interchange income which is mostly generated by the wealthy but doesn't come from the customer's pocket.
But I don't agree on the second point. At least not as a blanket statement. When Epic game store lowered its fee not a single game got cheaper for the buyer.
Credit card fees are baked into the price of everything that can be purchased with credit card, excluding merchants that offer a cash price and a credit price.
Any time someone pays the (credit card) price with cash or a debit card is paying more than someone that earns CC rewards, it’s virtually every transaction.
At least one reason for this is that Valve has language in their agreements to prevent you from selling your game cheaper on other storefronts. Unambiguously anti-competitive.
If I know I'm paying for my own rewards, I'd choose a card that keeps more money in my pocket. I'd go as low as the PITA factor of cash.
It's not clear to me what the net benefit is of a credit card over a debit card.
But for sure the confusion ensuing from allowing debit cards to be charged as credit cards should be illegal. The merchant account providers are probably the ones reaping the free money on the racket.
>It's not clear to me what the net benefit is of a credit card over a debit card.
In a fair scheme, the net benefit to the purchaser is having a rolling line of credit for whatever they want to use that for, like managing cashflow. It's also a benefit in that it puts a behemoth with immense contractual power between you and the merchant. It doesn't matter how a merchant fucks you over, the credit card company WILL give you your money back and punish the merchant.
To the merchant, the benefits are that credit cards unlock significant consumption that humans normally would not do. It literally causes induced demand. As a consumer, you will spend more money using a credit card, and you will purchase things you otherwise wouldn't. The disconnect in your brain is known. It can also, in very specific contexts, reduce the cost of managing payments and cash. It can reduce employee theft. But this improvement is overstated.
The reason merchants put up with giving away 3% of all revenue and eating $20 per fraudulent transaction plus whatever the cost of the transaction was is entirely about the fact that a consumer using a credit card buys more than one not using a credit card. It's a big boost to your revenue.
But there is absolutely nothing about a payment network that requires such transaction fees. Certainly not "Risk", as the credit card payment network itself carries zero risk on each transaction. Every dollar fraudulently spent comes out of the pocket of merchants, not the payment network. Their only risk is consumer default, but the entire "Credit Score" system exists to nearly eliminate that risk.
The structure of the system is built to get consumers to spend more money than they normally would, and incentivize everyone to play along to get a kickback. Everything in payment infrastructure in America is designed around this. Even gift card companies are built around getting you to spend money you were not intending to and kicking a portion of that back to the brand name on the card.
The most recent I've seen otherwise is this Federal Reserve study[0] from 2022. It finds that the marginal return on swipes is actually slightly negative because of how juicy rewards have gotten, and 80% of their profitability comes from interest (with most of the rest fees):
> we find that, on average, the credit function makes up approximately 80 percent of the credit card profitability, whereas the contribution of the transaction function is slightly negative, as rewards and other expenses on credit card transactions outpace banks' interchange revenues.5 In addition, fees—in particular late fees—comprise approximately 15 percent of credit card profitability.
[0] https://www.federalreserve.gov/econres/notes/feds-notes/cred...
You can just opt out of using credit cards.
That’s why businesses eat the credit card fees.
The reason is rather obvious, people spend more money with credit than they would’ve with cash. Accepting 95 cents on the dollar to get a sale with credit that you wouldn’t have got with cash still earns the seller money, money they wouldn’t have earned without accepting credit.
Opting out doesn't save you from those costs.
I see many commercials for local banking up here that pulls out 30-40+ year members of the banks boasting about the prosperity the bank provided them, but at the same time, when they'd walked into the bank back in the day A Guy just said "yeah he's good for it" and wrote out the loans they needed.
You can't opt out of the modern credit scoring system and if you fuck it up even once with a bad line item you're out of the running for quite a few things and become virtually poor.
You can still implement “if I can’t afford something, I don’t buy it” with a cc. I pay mine off every month so it’s financially the same s a debit card but use a premium card for its purchase benefits.
I always get my money back when this happens with a credit card purchase. I've also had to dispute things occasionally, and I almost always get refunded.
https://commonslibrary.parliament.uk/research-briefings/cbp-...
> Industry body, UK Finance, estimates that criminals successfully stole £1.28 billion through banking fraud and scams in 2025. Of this, £703 million was unauthorised and £576 million was authorised.
> Unauthorised fraud is where the fraudulent transaction is carried out by a third party, not the victim. Authorised fraud involves the victim being tricked into paying money into another account that is controlled by a criminal. This is also known as Authorised Push Payment (APP) fraud.
https://www.psr.org.uk/news-and-updates/latest-news/news/pay...
> Frontier found that APP fraud losses have fallen by an estimated £73 million per year and the number of APP scams have fallen by nearly 35,000 due to the policy. Reimbursement rates for all claims have risen from 54% to 65%, and for claims in-scope of the policy, firms are now reimbursing 97%.
Anyway, the credit card companies (Diner’s Club and Bank Americard, now Visa but still retaining the original color scheme and logo) lobbied Congress in the late 60s to get these protections enshrined in law so that consumers would get a benefit over using cash as a positive incentive to switch.
These are available to Visa and Mastercard debit cards too.
But yeah, the UK has section 75 of the Consumer Credit Act.
actually it's better than a debit card, your purchases "float" for half a month on average you get to pay later. if you, as you should, maintain a regimen of always adding to your investment portfolio, this is a non negligible amount.
If you present a debit card to one of those desks, they may encourage you to swap for a credit card. Because a debit preauth ties up actual funds in your account. A credit preauth costs nothing but part of your credit limit. It really is a difference if you expect to spend money on vacation.
One of the most corrupting yet hidden forces in America today are the payment networks MC/Visa etc. due to their bribing and corruption of the government in order to prevent things like making payment processor fees separate/independent of the cost, i.e., similar to how taxes are added after the fact, not included in the price; and also preventing merchants from having two different prices, cash vs card.
I’m a bit surprised that HBR does not seem to even really have an accurate mental model if the matter, unless they’re making an editorial choice to speak in vernacular turns to relate it to the audience.
The problem is not really the cards, it even credit cards, it’s actually the payment processing networks that are the corrupting force.
If America has a legitimate government, there would have been a federal alternative payment processor that charges nothing as an accompaniment and based on the authority to mint the currency, which is what a payment processor today is, a digital currency mint.
To put it into perspective, when you purchase something by credit card, a merchant may have to l pay a little under 3% on a $100 purchase. When you purchase something cheaper let’s say $5, a merchant may pay 6.5%. And no, they don’t just say “awe shucks, I guess I’ll lose that money”, They increase the prices by some averaged amount.
Some may say that they can’t do that because competition, well, because there is no real competition and because the payment processor de facto monopoly/cartel has basically every single company in lockdown and you have no real alternatives, especially in places like Europe where they’ve foolishly and enthusiastically started forcing everyone into digital payment, all the merchants simply roll what is effectively a kind of organized crime/mob extortion into the prices of the goods and services the common person pays and never knows is paying.
In Europe (or at least the EEA, but the UK and I think Switzerland have their own capping) card interchange is capped at, generally, 0.3%.
Now I just use my apple card everywhere, pay it off every month and get whatever rewards I get.
It feels like a weird situation, those that stand to gain the most from credit cards are also the ones that should feel a difference of under $100 in rewards the least.
The one exception I see is bonus sign up rewards since those can be fairly significant, or making sure you use an airline card at the airline since those bonuses can be fairly significant (with sometimes other benefits). But outside of those exceptions, just choose a card with good rewards and stick with that and pay it off every month.
On the one hand, relative to our income it's not so important, but on the other it feels bad leaving $3k on the table.
So like, I have a card that's 6% on groceries, another that's 3% on gas and restaurants, Apple Card does 2% on Apple Pay transactions, and I have a 1.5% card for everything else.
It’s expensive to be poor. Higher interest rates, no credit card rewards, higher unit prices at places like Dollar General, etc.
I think the most simple piece of legislation to solve a lot of problems is to allow merchants to pass along the interchange rate to their customers. If they could do this legally and operationally, this would solve most issues here. If a credit card wants to be expensive, fine the consumer should pay for it. Because of contractual and operational limitations, credit card companies have gotten themselves into the current arms race.
If stripe implemented this, it would make me appreciate them as a force for good instead of being a part of the problem.
That's not what the article says:
>High-income consumers with high FICO scores benefit the most from reward credit cards compared to mid- and low-income consumers with high FICO scores. At the lower end of the FICO distribution, however, this pattern is reversed. On average, net rewards are far more negative for high-income consumers with low FICO scores than for middle- and low-income consumers with low FICO scores.
>Or, to put that another way: if there is redistribution happening, it necessarily includes redistribution from unsophisticated high income customers to sophisticated low income customers.
While it's true that wealth customers with low FICO scores are getting hosed, it's not clear whether that is enough to cancel out the effect that richer people (presumably) have higher FICO scores on average
The only way I can put these things together is that at the high FICO end, both wealthier and poorer consumers get hosed a lot but wealthier consumers not quite as much. On the other hand, lower FICO band doesn't get as bad of a deal overall but it is worse for wealther people (plausibly because they have high interchange fees and don't use their rewards).
It's complicated, but... this is not a wealth transfer right? It is a transfer mostly just from consumers to credit card companies that provide them a service.
Are you talking about "Consumption by income decile" graph? That doesn't show them being hosed, unless you think everyone should pay a flat rate to access the credit card system.
https://news.ycombinator.com/item?id=39928604
(This is not a rhetorical question, I would love to hear others' take on the psychology and history of the subject. Really, how hard is it?)
How exactly to become wealthy then?..
--
> What happened to noblesse oblige?
Some things made noblesse oblige way harder to manifest.
Meritocracy. "I deserve what I have", versus "I got lucky have what I have" made harder to share back.
Globalization. When you use one community to produce and another to consume, and third to register a company, and owner lives in fourth it's hard to associate yourself with the community. Where exactly to give back? You won't even see those people.
Secularizarion. Though USA is still significantly religious place comparing to europe.
Easiness to move. Today you're here, tomorrow you're there in new zealand bunker.
Culture. Somehow the rich are in the people who are heavily interconnected, spend time together at the khe khe pedoisland.
Natural selection. The ones who care less about others mathematically have more advantage than those who care enough to spend resources on non-resource-aggregation activities.
--
So. There is no intristic motivation to do so (with majority), there is no external motivation, and there is no repercussions of not giving back.
The general rule with many of these causes is that unless you're willing to be absolutely committed, it's better not to be involved. If you cannot prove to yourself absolute fidelity perpetually into the future, it's better to not do it at all. The punishment for the apostate far outweighs the punishment for the infidel.
So your commitment has to be at least high enough to be willing to bear the resulting punishment for your apostasy. And if it is any less than that, you are strongly encouraged to just stay out of it.
One consequence of this system is the large merchants have more bargaining power and can negotiate lower fees. So large retailers, gas station chains, etc. are able to reduce the overhead of accepting CC payment. While smaller merchants have the same higher cost.
From a capitalism perspective, this is the most egregious example of "you have capital, so you can make more capital". Banks holding the capital in this case.
Fun fact: when credit cards were first introduced only to people with good credit, which paid the balance in full. this was not profitable. Only after opening the pool to other credit levels did CC start printing money for banks.
This applies to cash as well. It takes a lot of time to count change for everyone. Plus all the ways there are to steal cash.
Your fun fact is wrong. Credit cards were always profitable. They were not in the beginning because scale is what makes them profitable. Anyone who uses their cards for a couple meals a month (which is what it was first started for) is going to cost money because of all the overhead to have you as a customer. In those days that was a stamp to send the bill, someone to open the payment and cash the check - now that everybody works electronically the overhead is lower, plus people are using it for more and so there is enough left over to pay for it.
This is even more true of the American brands that are getting Trump to attack modern, open, cost-free systems from other countries—like Brazil's PIX, maintained by the Central Bank of Brazil.
I call it 21st-century American usury.
1) https://a2apaymentsaustralia.com.au/wp-content/uploads/2026/...
2) https://www.rba.gov.au/payments-and-infrastructure/review-of...
Not at many gas stations. Cash gets a discount usually $.10 per gallon. I’ve also started to see restaurants either give a discount for cash, or charge extra for credit card purchases. Business suppliers from tiny shops to large national companies tack on 3% for people paying with credit cards, or like T-Mobile, a $5/line monthly fee in order to get people to pay by direct debit.
The article has one thing mistaken, because it says that Durbin lowered costs for transactions, but credit owners got to keep their perks... That's not technically true (I worked at a supermarket when debit rails first went into effect, and I worked in payments when Durbin went into effect).
There are no benefits to credit users who use the debit rails, and the merchants would really rather you use the debit rails, because it is much cheaper for them. Durbin was mostly a win for the merchants, not a win for the customers.
However, if you take that to believe that the merchants lowered prices overall because they were paying less for transactions, than you might try to read into it that credit users kept their perks, while cash and debit users paid.
The true story, however, is that it's an equilibrium... When the costs go down, the saved money goes somewhere in between the two (supply and demand), and as long as there is competition, the savings are shared.
However, the real problem is that credit companies are allowed to invest interchange fees in perks at all. Credit card companies decided to take their low-risk pool, and offer them incentives, splitting the money they saved between themselves and their users, and using it as a way to pull more low-risk users. The more that happens, the more expensive it becomes for credit companies that serve mid-to-high-risk users... and since we can't stop offering credit to those users as well, those companies push for and get increases to interchange fees to cover the additional cost... which creates more room for benefits for the low-risk users, and the cycle begins anew. It's a vicious cycle that can't be fixed by changing amounts on the existing fee schedule... The only possible fixes would be in either disallowing these kinds of perks, or splitting the rail charges, and specifically charging less interchange for low-risk users (which dries out the benefit pool)
Credit card rewards are not a mechanism to shift wealth towards premium card holders (this is a negligible distraction), they exist purely to increase revenue/conversion rate, by decreasing customer price sensitivity (compared to cash payments) and encouraging financially irresponsible spending. If this did not actually work in practice, every merchant would just insist on cash and pocket the difference.
"Poor people" are hurt much more from the changes in spending behavior induced by credit card use than by paying for card rewards.
I suspect that because I didn't understand what you wrote.
You used a lot of passive voice and complex jargon. That is economists favorite writing style: they write to confuse, not to explain.
No. I do embedded software engineering for a living.
I use (in my view) HN appropriate levels of jargon (because lots of people here are involved with getting people to pay for some newfangled cloud thing or other, so I use their terminology).
In simple words: People pay more for the same (and spend more recklessly) when you let them pay by credit card, and this causes much more economical "damage" to poor peolpe than any "wealth transfer from card rewards".
For merchants, it just doesn't make sense to pay high fees to cater to a dwindling minority of consumers.
Source: https://bfsi.economictimes.indiatimes.com/articles/credit-ca...
Besides, NPCI has introduced merchant transaction fee for UPI now causing decline in UPI transactions.
Same argument for people: managing cash is a pain, swiping a card is easy. Contesting a transaction or fraud is way easier (infinitely easier?) with a card than cash. Having day to day liquidity even without ever carrying a balance is nice.
Is all this worth $9.2B across the economy? Maybe not, but again, certainly worth more than 0.
[1] of course, this doesn't need to rely on some principle that people are entitled to discounts if they buy more, because in reality discounts arise from complex market dynamics such as competition and price discrimination.
https://news.ycombinator.com/item?id=39928604