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every announcement I see from Mozilla makes me happier that I switched to WaterFox last year and don't have to deal with their shit any more
Now this is the kind of Mozilla project I can get behind it focuses on the browser it gives a potential path for revenue and I practically jumped up and down when they announced their bringing in Thunderbird.

Solid props to Mozilla for this one. Good job.

Right?!? There's a lot of negative sentiment on the comments here on HN but probably from people that don't understand locked down corps and other higher-security work environments where these features are needed. Plus not relying on Microsoft/Google is always a good thing. I can definitely see this being useful in hospitals, government orgs, etc.
Not only revenue but enterprise users are valuable market share. Think of things like Slack calling which last I checked don't work in Firefox unless you spoof the user-agent. More enterprise users will force better Firefox support in a huge variety of websites which will benefit all Firefox users.
Yes, this is good move. I am not getting why are people being up in arms, if they are getting fund from this, it will help improving Firefox, and resolve pain points the complainers have.

All in all good thing, why are they so mad.

And yet, still no simple way to self host the their syncserver (syncstorage-rs) without the mozilla account abomination.
Are you using, or planning to use, the Enterprise version, and feel like this functionality is missing? Or is the complain about the regular release? I'm asking because I fail to see the link...
It's the good old "open source software adds feature X but what about feature Y I want??"
Part of the sales pitch of Firefox Enterprise is that the management console includes a sync server that you can run on premise.
No public price information. I wonder how much they charge.
It's enterprise, so the cost is 500k unless you don't want to pay so much, then it's 50k.
Or the sales rep needs to make their quarterly numbers.
> Firefox Enterprise puts customer privacy, independence and control first.

So what before came as main advantage of Firefox is now dropped and put behind the paywall?

Firefox Enterprise puts customer privacy, independence and control first.

Thanks for the open admission that regular Firefox does not.

Pretty sure that's Firefox in contrast to the other alternatives in the Enterprise space.
"control first" to the IT department instead of the user.
No, they do not infact hate pancakes.
... That doesn't make any kind of sense whatsoever. Firefox puts customer privacy first, now that includes enterprise customers. Like how do you even possibly come to this conclusion. Mind boggling.
Does this mean they will remove "AI controls" (i.e. a way to completely shut all LLM shit off) from normal Firefox?
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No, why would you think that?
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The page literally says

> AI controls — allow, restrict or disable AI tools

So the answer is yes, no need for making up a cynical answer.

Features aren't a zero sum game. Enterprise can have a set of features, and the consumer version can have the same feature. Turn the example around. Enterprise Firefox will render HTML. That does not mean the consumer version will have the ability to render HTML removed.

So the answer isn't yes. The answer is we don't know if they will or will not remove the feature from non-enterprise, but it doesn't seem likely.

The answer is not yes, why are you spreading bs? It's just an extra feature item on the list, there is nothing that gets removed in the "normal" Firefox.
If you actually read the article you'd see the up-front bullet point that allows for it.
Can you point to where specifically in the article it says that:

> they will remove "AI controls" from normal Firefox

which is the question the original poster asked?

You need to work on your reading comprehension.
They list this as a feature in the submission page.
No. Are you thinking that was a feature intended to appeal to corporate use or something? I'm pretty sure it was all about AI backlash. It's still a popular setting to have available. (I have no idea how many people actually use it.)
You can already turn everything off under Settings -> AI Control. Personally I keep Translations on so I can translate locally instead of calling external services.
There are no such plans.

(Regardless of one's feelings about generative AI, I think some features like local translation are too nice to be labeled "LLM shit", but I admit I am biased)

I can't think of a single enterprise who I have worked with or know who'd pay for this when there's Chrome or Edge available.
There's already Island browser that competes in this space. Plenty of companies pay for browser control that goes beyond what the normal policies can provide.
You can't think of an enterprise that doesn't want all of its web browsing metadata collected by third parties? Some enterprises are much more security-conscious than that. I have seen protected paper trash bins in a research lab and office buildings with X-ray scanners (mainly for electronic devices, not weapons).
That's what enterprise edge and probably also chrome do already.
Nobody cares about that and also puts their devices on the internet. Literally nobody.
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Governments come to mind. European ones, especially.
Once again Mozilla invents stuff noone wants. Its just incredible how an "org" with so much income fails again and again
It's income they don't really earn.

Like a rich kid living on daddy's money, they're somewhat disconnected from the reality that most people exist in.

They need to try. I also feeling like there’s likley growing demand globally; like they mentioned. A need for greater digital sovereignty.
Does it block ads like Brave? Tracking is one of the worst plagues of modern browsing so blocking all kinds of tracking and fingerprinting should be the first concern in an enterprise. Nothing should leak to the outside world
If its first concern why would you use a browser that has ben caught injecting affiliate codes?
Note: that browser is Brave, I think the downvoters might have been confused
Well, just install the fucking extension in Firefox. There is nothing else that is as good as uBlock Origin. E.g. Reddit prevents you from reading unless you log in? There's a filter for that in an "annoyances" block-list that you can activate.
Can people working at places that don’t let them install Firefox without an enterprise contract just go and install extensions?
Firefox already had a very mature policy management engine, it just didn't have a nice gui and would require like ansible or something to use.

It allows forcing specific extensions on, and allowing user installs is a flag.

I use the policy engine on nixos to install some plugins and disable some of firefox's dumber features.

You'd think from a security perspective IT would even preinstall ublock origin.
I wanted to, but my dumbass global IT department directly blocks uBlock Origin, Origin Lite, and AdBlock by extension IDs. Chrome, Firefox, Edge, the works.

I cannot even begin to fathom that stupid fucking decision from someone above me.

Enable the secret built in adblock
>just install the fucking extension

...and this is/was the true Firefox way. You don't need to get some other browsers on the same engine made by shady companies. You have powerful plugins.

It doesn't ship with a blessed adblocker, but firefox + ubo is still the gold standard.
Is this a real question?

It takes literally two seconds to install uBlock Origin.

You can even preload it by baking in the xpi file.

If you are unable / unwilling to install an extension, Librewolf includes and enables uBlock Origin by default.

https://librewolf.net/

It is a Firefox fork with sane, user-respecting defaults. Of course it breaks sites that do not respect their users' privacy / agency.

So much negativity in here. I mean, I get the antipathy toward Mozilla, but they're trying to find a way to make the actual browser a revenue stream. Yeah it could skew incentives or something, but unless you believe that you, and everyone you know is ready to start a paid subscription to Firefox Personal tomorrow, it's something like this, or more Google deals and pushing "service" integrations.

Seriously, this place is so damn negative these days, but not even constructively.

Mozilla as an organisation is rotten and genuinely needs to die, so that Firefox can live. The only thing from Mozilla that people care about is Firefox, but Mozilla doesn’t care about Firefox to a quite stunning degree. As an example: four or five years ago they announced laying off a quarter of their 1,000 employees, and declared what they were going to be focusing on: none of it was related to Firefox in any way (and most of it they’ve since shut down). And it should go without saying that you don’t need 750 employees to make a browser, and probably can’t effectively use even a hundred.
Just wait until you find out about the organizations that make other browsers
you don’t need 750 employees to make a browser, and probably can’t effectively use even a hundred

Browser engines are incredibly complicated, yet at the same time are very performance and security sensitive while needing insane backwards compatibility and full multi-platform support. That unfortunately requires large teams, which is why there's only Gecko and WebKit/Blink left.

"Making a browser" you can do with a team of 1 person. Just search & replace the branding in the Chromium source.

I guess it's the age old "people want everything for nothing" anti-capitalism trope that never actually works out in their favor.
Probably the most practical idea Firefox has had to maintain and possibly build up its market share in a long time.
Well, you read one of their goals and visions here. That part is ok.

The question is: how is that goal turning out once it meets reality?

Tons of great ideas failed for various reasons. Alan Kay keeps on pointing out how sad he is that Xerox PARC failed in many ways. Reality is a strong selector - and the evil Google empire will make competition really, really hard here.

Right. The greatest features in the world won't necessarily dent distribution monopolies. Still, it helps to make your own luck.
The enterprise case can make a dent in distribution monopolies. I mean, even if Chrome is bundled all over the place for consumers, if an enterprise says "use Firefox" it can distribute it and enforce it.

At my unit of my Uni we have Windows desktops managed by central IT. As a software dev they gave me a bypass to get administrator access but they do enforce that we use Firefox ESR -- I recently got a brand new Firefox but after a while my Firefox does fall behind the times. I develop Firefox-first and let my tester find Chrome bugs, I think we find one less than once a year, over decades I've found that if you develop with the off-brand browser you have very little trouble with the dominant browser whereas if you develop with the dominant browser your product won't work with off-brand browsers. Developers like me have been keeping Firefox viable and probably cumulatively we create more enterprise value for Mozilla than Mozilla's own developers. I think Mozilla is the epitome of the badly run NGO and can criticize just about everything about it but... the cause of competition for browsers is one of the most important tech causes and it's one that isn't entirely lost. I try to only use Firefox except for YouTube which seems to be punishing Firefox users, for a long time I found Firefox compatibility was great but I have seen an increase in problems in the last year which is concentrated in banking and certain e-commerce sites, hotel booking and such. The only trouble we have with it is that we have an internal app that (for better or worse) loads 40,000 rows into a data table and performs really well on Chrome but feels pokey on Firefox.

I tried to be careful with a caveat, but you're not wrong. I think it's a good thing to chase and I hope Mozilla makes a stable long term commitment to it and doesn't expect instant results.

re: youtube, I really think it's a place where the fediverse is needed the most, and is unfortunately the weakest. I have seriously been considering something like an outreach campaign for niche categories just to build up the fediverse video universe (e.g. asking bands if they are okay with their live show videos being mirrored to fediverse, educational content, and maybe even something like a fediverse friday). Maybe a convo for another time but I think it's a huge issue where, unlike the browser wars, there's not even an obvious second best option.

So my take is that video hosting is pretty expensive and that it's hard to compete with Google because: (1) Google owns tons of fiber everywhere and has peering agreements with everybody so it has a better cost structure and (2) of course Google has a great advertising system to turn views into $ so (3) they can kick some money back to creators and still profit in a big way.

I have looked at the question of building something YouTube-like based on AWS where people could upload videos, they get re-encoded, hosted in S3, and sent out through CloudFront. It wouldn't be that hard and the system would be bulletproof and not require a lot of operational attention but it would be expensive... You could build something cheaper in terms of hosting costs but you'll pay it back in development and ops expenses until you get big.

And then there's the moderation issue: if you run an image hosting site people will try to upload CSAM and it's not hard to to enforce a no-ero policy but between that and hate speech and other problems who wants to deal with it?

Not a reason not to try it. Not sure what your point is – not to do so?
Yeah, they have the brand name already. Can sell to large traditional orgs like hospitals, governments, and etc.
20 years later they are finally taking Enterprise seriously. I still remember how hard it was to push Mozilla just to support Windows Group Policy along with other enterprise requirements and they were simply not interested in enterprise. Even though later they did some bare minimum to support it.
This was needed. A lot of large businesses ban Firefox because they don't have these kind of controls. I can't test Firefox on my work computer because company policy prevents it being installed. And that kind of thing really hurts Firefox.
The large business I work for cited low usage when they blocked it from being installed a couple of years back.
I work in IT and I am still surprised by how few of us are passionate about what we do.

90% of my colleagues use Microsoft Edge without extensions.

Other browsers are seen as exotic.

All windows and desktop support folks where I work (bank) still work with File explorer, only it drives me crazy.

I've showed them Total commander and some advanced features, panes and overall speed but no, they all went back to hunting little windows, browsing by clicking, drag and drop hunts and so on.

The obvious inefficiency and their sluggishness when doing anything on filesystem is driving me crazy but I gave up.

That’s like berating someone for using Notepad instead of Vim.

People don’t care about optimizing every little thing.

Yes but if your work day consisted of only writing text, then using notepad would be torture.

It seems only developers invest time and energy into their tooling and software required to do their job. It would be kind of unthinkable for a developer at a big company to not use some kind of IDE and instead use the OS built-in text editor.

Lol idk file explorer is pretty much fine? Finder is a joke but I've never really felt any need to replace File Explorer. Tree view, tabs, bookmarks/shortcuts...I've never really liked a two-pane UI vs just having two windows, or two tabs, and windows can snap two windows side by side with two key presses. What about TC is saving you serious amounts of time?
yyyyeeeaaaa..... I can see why they wouldn't wanna use that lol. I don't see how that would "drive you crazy"?
I'm a developer and have never considered the need for an alternative file explorer.

Can you please briefly describe the features you think make it worth it?

Same. I did not know anything like this existed and I've been tinkering with PCs and building them for 3 decades.
Tons of features packed into 1 small integrated, very fast completely bugless tool done by 1 guy - ie sftp client, best recursive search I've used in Windows (including nested archives), I can view and edit files directly in archives (even within archives) without the need to unpack/repack them, great files / folders comparator, viewer for many formats including hex, open plugin support with good ecosystem, 2-pane system with tabs makes everything much faster and you can keep a lot of parallel work around for later, it remembers them after closing/restart, copying / moving queue is fantastic. You can customize everything. I am barely scratching surface with above. In good ol' Winrar style you can use it perpetually for free as shareware (but damn if somebody deserves money for their tool its this guy).

Once proficient I am much much faster than proficient file explorer users, its not even comparable when one does a lot of things with files/folders, personally and profesionally. By far the best windows-only software I am aware of and the one of main reasons I didnt migrate to Linux. Otherwise I would need 10+ additional software installed and some features of it are best in class (on windows at least).

Its good ol' Norton Commander from DOS alive but has gigatons of modern improvements.

> Can you please briefly describe the features you think make it worth it?

If we are talking specifically about windows explorer, I think not freezing randomly for no reason once in a while would be considered a nice feature.

Try FastCopy by that Japanese developer. He's been improving it consistently for ages. It's insanely simple and fast and reliable.

IP Messenger is also great for what it is

I'll tell you a secret: I'm actually using MS Edge only on my corporate machine. Although some months ago they began to roll-out Firefox as well (for whatever reason).

I don't care. On that machine, there is NOTHING going on that I own (all of that is the IP of someone else).

Such a machine, with Windows, MS Teams, MS Whatsoever, Symantec Whatsoever, Cloud Office, Cloud Ticket System, Cloud Wiki, ..., ..., ... doesn't get more trustworthy just by using Firefox. They run a continuous MitM attack against all https connections that I make (and a lot of your employers do the same)!!! You can polish turds, but you cannot make that environment a trustworthy one.

I would never touch that machine for anything remotely "personal". On the other hand, for work, I don't care. I'll use the default browser, and if the default browser is MS Edge, I'll not spend ANY effort into working around it. That wouldn't be "passionate", but just stupid imho. YMMV of course depending on the employer and other factors.

And if there is a page full of ads, and it overwhelms me too much, well, I'll make a walk to the coffee machine and come back when I'm ready for it. It's that easy.

I only use whatever they give me at work, too. The trick is to do private browsing in a private browser. From a work machine, I only ever go to work related sites.
I gotta love to get "for security/safety" reasons, and yet I get ads on anything served. Bonus points for YouTube.
I'd rather not have Firefox installed, than Firefox preloaded with MitM certificates, disabled uBlock Origin, Proxy Switcher, added Adobe, Copilot, and a few more "useful" extensions and security add-ons that can't be disabled, and so on.

If company IT gets hold of Firefox, it's not better than just using Edge or Chrome that comes by default.

hopefully the IT department pushes out uBlock Origin with whatever browsers they require people use. I used to push it out to several customers with the Chrome GPOs... although I know it doesn't work in Chrome anymore
Of course they won't do that. That would require companies to admit that ads are a bad idea.
uBlock Origin requires permission to read and alter anything on any website. Although I trust it, and I don't see an alternative for something like an ad-blocker, I can see how that would be a deal-killer for corporate IT.
Yes, they prefer ZScaler which can read and modify anything on any website and network resource, even when running on localhost.
ZScaler comes from a vendor and a purchase agreement, uBlock Origin comes from "some guy" for free and that makes corporate folks uneasy. If Firefox would offer uBlock Origin in their enterprise version for $100/seat/month and market it as an "endpoint malware blocker for the cloud" instead of an ad blocker they'd probably get a lot of uptake.
This is the best Mozilla product idea I've heard since they started trying to sell shit like VPN service.

Like seriously, Mozilla could probably make some serious revenue with this. I only wonder if it would open them up to getting sued, somehow.

Your web browser also has the ability to read and alter anything on any website, do you trust the makers of your web browser? (And everyone else in the supply chain...)
Not surprisingly it's easy for a organization to trust Mozilla Corporation than to trust a random Canadian guy.
I wouldn't call Raymond Hill a "random" Canadian guy. I am also fairly certain that these same organizations rely on code written by even more obscure, random individuals every day.
AFAIK Firefox add-ons go through review before being uploaded, so this would actually only be an issue if you don't trust both the Canadian guy and Mozilla.
Yet corporations are all ok with letting people use Windows, that disclaims that it can send any data on your computer to MS at any time.
It's insane how much access companies give MS. The insights they must have on so many companies by snooping on what they do in outlook and excel alone...
Exactly. My company mandates Chrome or Edge with no extensions for work, and the SSO only works with these. I use Firefox in the side for browsing because IT doesn’t control it and I can block ads.
Note that Firefox Enterprise and Firefox can live side by side, so your workflow would still work, unless your corporate admin specifically moves to block it.
If my company would tell me what browser should I use for work, I would look away from it. Fortunately all the companies I worked for didn't care what browser I use (even most people used Firefox anyway).
That's exactly what they want, because there's tons of other people dying to take your place that barely know what a browser even is, who won't complain, and who will work for less money.
Obviously experiences will vary, but I have now had three organizations express concern (though not to the point of telling me I must stop) that I use third-party Firefox derivatives. This started with Pale Moon and then continued with LibreWolf.

The concern is that they "aren't authorized apps". As I've read it, this is a proxy for "we aren't certain these apps can be trusted, but nobody ever got fired for pointing the finger at Mozilla or Google when something goes wrong, but would be fired if they pointed it at this one random guy in the Netherlands".

To be fair, you cannot trust the Dutch.
At my (old) work we used Google Meet for meetings

I could not get audio on Firefox

It was the only site I ever found where I could not get audio and I suspect some Google malfeasance

When I initiated a meeting I used Jitsi, no such troubles

This happened to me a couple of times (out of thousands of meetings) and it was because the audio was for some reason being piped to a different audio device.
Nobody needs 2 browsers to support on locked down computers. There's no increase in functionality apart from making between 0 and 1 extremely niche users slightly more happy (but not more capable).
That's weird. I used to work in a very secure facility (think actual air-gapped supercomputers where network access is building-LAN only) and Firefox was the only approved browser.
if you are air-gapped, any browser should be fine?
Air gapping is not a total barrier.

(you still need to get data in and out sometimes, Chips can be misused as radio antennas, loudspeakers can be used as microphone and do ultra sonic data transmission to other devices etc, so still making sure the software is under control on the Air gapped computer sounds like a good idea)

You can import/export a lot of data with just sound and video.
That's the point, you'd think any browsers should be fine? But only Firefox was approved after OpSec department did their research. There were definitely something that made them very unhappy about Chromium to ban it wholesale.
Probably that it tries to send a ton of shit back to Google
There are already some controls in place available, but they are often platform-specific (GPOs on Windows, Configuration Profiles on macOS) than can be pushed through Active Directory, Intune, Ivanti, etc, but this does remove some friction and configuration gaps where you can centrally manage those policies in a single location.
I thought you could push a non user writable config that could control pretty much everything since... Forever?

Along with that, push extensions to add DLP bits, etc

Yes, Firefox was already configurable through enterprise policies that an admin could deploy.

Firefox Enterprise tries to remove as much friction there as possible, and adds a pile of features like deployment monitoring, policy changes while running, device posture checks, various security features like SIEM logging, etc.

The other part is that you get the option to run all supporting services entirely on premise, so the browser never has to "phone home" to us.

[delayed]
Noted! Thanks for the suggestion.
Cloudflare Access does that. I suspect other SASE/zero trust solutions probably also do (iirc it does everything you've named)
There is, but the configuration and deployment methods are platform-specific, so you'd need to maintain one set of GPOs, another set of .mobileconfig, etc

Then if you need to change something, you need to change those individally per platform.

With this you can set it up and centrally manage them from a single dashboard, the only thing you need to do is to do the platform-specific enrollment once.

I'm glad Mozilla is trying to find a way to monetize the platform in exchange of providing a tool to better manage the browser at the enterprise level.

You used to be able to also do a .conf or .js file and iirc the only thing different between platforms was the path.

I think it's policies.json and mozilla.cfg

Large companies' IT departments claim a lot of reasons for their policies. Often the underlying reason is unstated, and has more to do with convenience of governance or with sales relationships.
this is move that should have been done a long time ago + with a bundled vpn or equivalent of a tailscale in the browser.

Mozilla would have made tons of money.

Hopefully they still can. Healthy Firefox == healthy browser market.
Firefox Enterprise does include similar functionality :-)
Mozilla sold out its values with ads, telemetry etc hence the existence of LibreWolf, which should have no reason to exist.

I manage these types of decisions and won’t use it.

As a Firefox user, I hope this works. As someone who works in IT, people are going to try and install Chrome at all costs and your ticket queues will be clogged with people saying a computer is broken or has no internet access if it doesn't have Chrome on it.
For general-purpose use this may be true. For specialized Wrb-based tools, like access to medical or legal systems, not as much: the users are conditioned to work with a specific browser (many remember MSIE-only apps), and are used to the idea that their workstation has all kinds of Internet access limitations, along with a corporate policy that expressly forbids arbitrary browsing.
The browser familiarity might have been more true 15-30 years ago.

The installation of any software and management of it is norhing tnew in the corporate world.

Chrome may be chrome. Chrome is not the default on windows computers in corporations. Edge usually is.

After it's installed, professionals much more now know today how to remember which icon to select and run.

I wish this was true. At my org we had to add Chrome to the base image because otherwise we get so many tickets/calls about it even though we provide it via an internal software distribution service that any user has access to. People like what they like and are very resistant to change.
I wish that was true too.

I remember one place simply changed the icon and watched the issues drop.

People really can be creatures of habit.

Some enterprises i've seen put in their own icon for a web browser (imagine starting with an intranet) and that helps separate it a bit more.

This might not be for everyone, nor ideal in all cases but people seemed to be OK with the idea of having a dashboard to launch their work from.

Have done small to medium institutional rollouts of Firefox in different orgs, some of which were on top of a Linux base and others a Windows base. Windows deployments include Firefox in the base image and configuration is managed with AD and Ansible. Linux deployments manage configuration with Ansible. The preinstalled browsers were removed or disabled.

All users received an orientation and were informed that Firefox is the only approved browser.

Firefox was pinned to the desktop and taskbar, usually with the name "INTERNET" as the web browser is commonly known here.

The number of support tickets was very small. Usually if a user reported a problem with the web browser, it was a page that was also broken in Chrome or some other network issue.

Users reacted positively when they saw that there are no ads in Firefox. uBlock Origin was preinstalled.

Without ads the web browser is massively faster, which also was perceived by users.

If there is any initial resistance to Firefox, it usually melts quickly.

The only bother has been the frequent UI updates to Firefox, which occasionally cause frustration until we apply a new configuration to revert whatever fresh horrors Firefox designers have birthed. With ESR, these problems are less frequent.

I hope this Firefox Enterprise freezes the UI to the classic "tabs look like tabs" aesthetic, maintaining the option of vertical tabs.

I briefly read institutional as 'intentional', with both in mind, the standardization of experience is something that's really wroth thinking about.

One feeling I am starting to get is server side web apps might make more of a re-emergence, because putting so much application and business logic in the front end serves as a bigger footprint for possible security issues.

With respect to resistance to browsers (or preference for something else), I agree that users seek familiarity and those who got to start with Firefox do still remember it.

Mozilla is just one org, but it's relative independence will hopefully provide other perspectives to using a web browser as a universal interface, not just for humans, but our new sentence-dna containing friends.

It's absolutely insane to me that more orgs aren't rolling out things like uBlock Origin. In fact, at my bigbrain sillycunt valley job I am forbidden by policy from installing it (though no technical control in place). It's the simplest, highest ROI protection you can use on the web imo.
With Firefox adding a native Adblock engine you might get that at work
I second the UI updates. What a waste of dev time. Just keep it static, be conservative by default, give options to power users
> The browser familiarity might have been more true 15-30 years ago.

Never underestimate the stupidity of your average computer user.

Surrounding ourselves with tech-literate people conditions us to believe that the general population is more literate than they are

Change the icon to look like Chrome?
MSIE style internet globe or GTFO
and change the name shown to "Google" because people call it that, because that is the default home page.
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An earlier company I worked at had this same issue with Internet Explorer. It was after IE had been deprecated by microsoft as a browser but our IT department still had it as a downloadable application. Most of my team's on-call issues were from internal users using IE to access our site, even after we added an IE compatible popup that would tell them NOT to use IE.
Chrome, or Firefox are third party browsers to the operating system.

The internet explorer/edge issues were due to a web browser that was built into the operating system, and owned by the operating system company (Microsoft in this case).

There was a popular trend for a while that IE was the windows feature that let you download a different browser.

Apple had a similar run with Safari and from what I recall had to change.

[delayed]
I don’t think you’re getting the best of Firefox by using Chromium
By both worlds I guess I assumed that the only reason people use Firefox is that it isn’t tied to an advertising company that wants to enshittify the internet at the expense of my user experience because I saw nothing else about Firefox that I liked better than Chrome.
I've found this to be one of those issues that just seems completely normal when you first hear it but when you dig into the actual users, the "why" starts to get lost.

My anec-data on the subject seems to imply it affects a very specific segment of people: The "I only use a (usually Windows) computer at work" folks. The odd part of that is that almost all of them seem to own iPhones or iPads (specifically not Android devices) and since they use these devices, exclusively, outside of work and one can assume they're probably opening Safari for browsing, why do they have such a strong association that Chrome must be "the browser." This segment, though, seems to make up a large majority of "knowledge workers" outside of IT.

Now, like probably a lot of us here, I'm the tech support for everyone who knows I "play with computers professionally." One of the first things I do is remove the Chrome and Edge icon from the task bar[0] and add Firefox with a small set of extensions that generally keep me from having to revisit them due to malware. I usually just tell them "The button you use to get on the Internet changed but it's the same." ... and Bob's your uncle. I return a year later, the same Firefox icon is in the same place, updated several versions and all is well. They all vaguely knew they were using something different before, some knew it was called Chrome or Edge, but "the icon changed" is all I've had to say for probably a decade since the two browsers' core functionality is close enough that they generally cover every site the older generation would be expected to visit.

It feels like a variation of "they've got enough knowledge to be dangerous."

[0] I don't think I've ever seen my parents, aunts/uncles, extended older family every try to find a program through that menu that pops up when you click the button that used to be called the "Start" button. :)

Assuming this is not NYC: how many of the people in the group you're describing drive reliable, used cars that they own outright, and how many lease new? I think I know which, and if so, it would go a long way towards characterizing their mindset.

I think it's a status play, for people who have been convinced that status is tantamount to utility. If you lower yourself to options that aren't well-known to be high status, or at least known - particularly ones that require tinkering of any sort - you are wasting time, and worse, you are signalling to other people that you're a time-waster, that your time isn't valuable, and that your choice to waste time rather than use the default or high-status option shows that you have a defect in judgment.

Many years ago I installed Firefox 0.6 on my mother-in-law’s laptop and gave it the IE logo - she never noticed, it never got updated, but she never had any malware problems.
I'm so old I still feel like Chrome is new.
> people are going to try and install Chrome at all costs

Mozilla might have anticipated this when they wrote "Diversify your browser engine" as one of the selling points.

https://www.firefox.com/en-US/enterprise/firefox-enterprise/

Diversification is a good idea, personally I use both Chrome and Firefox every day (and sometimes Lynx).

We used to install FF and Chrome on the local PCs at work to ensure this would not be an issue. The office workers just used Edge.
Also, half the sites on the Internet don’t work properly on anything but chrome. At home, I’m an ardent and committed Firefox user, at work, I use Chrome like everyone else (and keep anything personal as far away from it as I can).
Can't remember the last time a site didn't work in Firefox.....
Firefox works with uBlock--maybe that alone is enough incentive
uBO lite works fine on chrome, I wish posters would stop pretending that Mv3 removed adblockers from chrome
In my workplace a lot of people used to like firefox because it was the only browser on which the pac proxy setting was not enforced by group policy so it allowed them to have their corporate apps to actually work regardless of the network they were connected to.

They lost fierefox a few months ago due to new compamy policy and with it lost access to some apps when working from home. We know it is related to the proxy config but company is so big and processes are such a mess nobody knows who should be contacted and by which email alias or service now ticket.

It's a very easy problem to solve if you do it right - tie Conditional Access policies to you using the correct browser.

This is what the Island browser does - you can't log into any company resource unless you do so from the authorized browser.

Yesss this was needed so much.
For all the garbage Mozilla puts out, this is actually a good idea.
Do I work in the twilight zone or something? The company I work for is trying to phase out Firefox, and I'm getting multiple complaints a week from non-technical users that they can't open Firefox anymore and they don't want to use any other browser.
people who decide on policy tend not be the same people on the ground doing real work. Therefore management makes a policy, they think they are doing the correct thing, when in actual fact, they're not, but just don't hear or get the right type of feedback (including feedback they trust to be real and isn't just the workers complaining/whinging unnecessarily).

This type of dysfunction occurs quite frequently i find.

Non-Technical users are complaining to you about how they want to use Firefox? What?
Yes. On a near-constant basis. Before the change it was the first thing many of them would install on newly-issued laptops.
Maybe they're really non-technical users who figured things out in 2005 and haven't learnt a single thing since then.
I was wondering if this is the cohort what else could it be?
My father avoided Chrome this way. Liked Firefox back in the day and had no desire to switch since.
How does he feel about the big new redesign?
I don't know. I haven't heard loud complaints about it, at least. It certainly has taken me a few days to get used to it.
This is a real possibility, if I think about the average age of many of them.
Are those customers from Germany maybe? Germany has really high Firefox market share compared to basically any other country.
Canada, in manufacturing. That's interesting though, I didn't know that
as the family techie, I recommend tech and that's what sticks with them. Recently, it's Firefox.

I wouldn't be surprised if those people had some techie in their life advising similar! and/or, they just really want decent adblock tech.

> The company I work for is trying to phase out Firefox

Why?

One less app to manage, audit and provide end user support.
Or that's how they got around your corporate IT browser blocks
They are trying. But it won't work.

I think if you really want to build something like that, you need real momentum. Perhaps the ladybird folks can succeed here, the future will tell. I don't think Mozilla has enough momentum left.

https://www.digitalapplied.com/blog/browser-market-share-202...

Firefox is between 2% and 3% now.

What do ad/tracker extensions do to that stat tracker?
The number of people using web browsers has gone up massively though over the past 15 years. 2%-3% right now isn't as bad as it would have been in the past
Its 5.3% on desktop the same as Safari. I wonder what this means in real numbers.. perhaps hundreds of millions? That's not bad.
Finally something that makes sense from these guys!
This landing page smells like AI slop. I hate it not because it's AI generated, but the fact that reading more doesn't give me any further understanding.

>Firefox Enterprise. Different at the core. Stronger because of it.

What's this even means

That just sounds like generic marketing-speak to me. That stuff never did mean anything.
Only browser with an independent engine? Everything else is a Chromium reskin these days.
Just seems like GPO options for Firefox, which already existed.

Page says a lot of nothing. Or just restates things that already were in place.

>Professional Support included — private triage and defined response times

This one sounds new to me.