It's been a bit different in each of the companies I've had it, but fundamentally it's about using product expertise, general tech skills, and problem-solving to help the people who are using the product. Sometimes…
I'm not sure if you're looking for stories of moving away from tech, software, or just development, but I did the latter. I started as a web developer, but I realized that my favorite part of the job wasn't building new…
For me, what helped was paying attention to what I liked about my work and leaning in a direction that emphasized those kinds of tasks - though it was kind of just luck that I found a job that let me do that. I got my…
The takeaway I have is basically what you said - stressing about something may make you feel like you're working harder, but really just burns up your emotional energy. From the end of the article: "When I notice that…
I work in technical product support and I find this to be a useful framework that captures some important considerations I've dealt with. When I interview candidates and give them a troubleshooting exercise to test…
It's been a bit different in each of the companies I've had it, but fundamentally it's about using product expertise, general tech skills, and problem-solving to help the people who are using the product. Sometimes…
I'm not sure if you're looking for stories of moving away from tech, software, or just development, but I did the latter. I started as a web developer, but I realized that my favorite part of the job wasn't building new…
For me, what helped was paying attention to what I liked about my work and leaning in a direction that emphasized those kinds of tasks - though it was kind of just luck that I found a job that let me do that. I got my…
The takeaway I have is basically what you said - stressing about something may make you feel like you're working harder, but really just burns up your emotional energy. From the end of the article: "When I notice that…
I work in technical product support and I find this to be a useful framework that captures some important considerations I've dealt with. When I interview candidates and give them a troubleshooting exercise to test…