Was sceptical of this myself until I experienced it. Scott Adams completely disappeared from my feed for, well I'd like to say months but can't pinpoint when it started. I assumed he had just given up his account/been banned. Until one day I searched for him, and there he was still posting. He had actively tweeted while I was logged on yet it was no-where on my timeline! I scrolled back a bit collarating tweets that appeared for me on the homepage versus times that he had posted, he was no-where to be seen and presumably under some sort of shadow block by Twitter itself. Before someone comes in and says it was due to preferences etc, I don't follow a huge bunch of accounts, I don't like/retweet or even tweet.
The entire point of Twitter was that there was no such filter, it would just show the tweets of everybody you followed in a chronological order. That's why we are all pissed.
I don't know if that was the "entire point" of Twitter. I am certainly glad that there is a bit of filtering. I recall the old days where most of my feed consisted of noise, today I actually get some value out of it.
Sure. But my Twitter feed is not important enough for me to do something about that. As it is, it's somewhat entertaining (I check it perhaps once a week) whereas if it was unfiltered I never would. So I am at least one person for whom it makes business sense for Twitter to filter in order to keep me engaged.
That changed a long time ago, I'm surprised people are only noticing now. The change was not borne out of malice: like Facebook, they try to filter out accounts with too much noise or which you don't really interact with, to show you only stuff you're really interested in. In the past you'd see all @-replies and a single noisy account could basically flood your timeline, that's hardly the case nowadays.
In the case of Scott Adams mentioned above, it happens to me regularly with tons of people who are absolutely unthreatening. There is certainly real censorship going on inside all these centralized platforms (like deleting content), but Occam suggests this is just Twitter trying too hard.
The shadowbanning and bubbling only started like two years ago. That thing about seeing all replies was changed... I don't know, eight years ago? And that made all the sense in the world and it's in no way censoring or anything... My friends talking to people I don't know is not something I care about. But my friends talking to me and me not seeing it because they are shadowbanned? That's a new low.
Hmm. I'd say Scott is the only vaguely political account I follow. Next up would be one BBC News and a local newspaper account. Apart from that I follow mainly sports teams (my main use for it is scores and fantasy football) and some selected ones for tv shows. Less than 40 accounts in total.
If anyone can explain how Twitter uses that information to decide to hide Scott Adams from my timeline, I'd love to know. It seems to me that there's one obvious explanation.
In short, because they think you'd engage less with Scott Adams' content.
Filter bubbles are an algorithmic attempt to give you the content that you want the most. For example, Twitter might have identified at some level that you like and retweet sports related content more often than political content. Or even further, that you like left-leaning content more than right. So, they'll do everything they can to serve you what they think you want. If it keeps you scrolling, then they make more ad dollars.
All of these nuanced inputs impact what you see on Twitter, Facebook, Instagram, etc.
The problem is, there IS a difference between what you want to see and what you should see. Just because you love cat photos, doesn't mean that the NY Times should be filled with them.
I've seen that and I'm sorry, but I really don't accept your explanation. I've never retweeted/liked/replied or tweeted, ever. I'm a passive consumer. I don't follow political accounts, or search out political views there. If anything, I reckon I was clicking a lot on his blog links via tweets, so (presumably) he should have been showing up more... rather than not at all.
I don't mean to sound like I'm holding you accountable for this! It's just, well this kinda thing is well dodgy and I want to assure people I'm not just cribbing about this without a basis.
Just a thought, but even of clicking his blog links means you're engaging more, perhaps twitter is guiding their users to engagement in the form of scrolling through their feeds, since that's what twitter makes their money from. Thinking about it that way, maybe it makes sense to filter out tweets that are more likely to take you away from the site
Just a thought, but even if clicking his blog links means you're engaging more, perhaps twitter is guiding their users to engagement in the form of scrolling through their feeds, since that's what twitter makes their money from. Thinking about it that way, maybe it makes sense to filter out tweets that are more likely to take you away from the site
Just a thought, but even of clicking his blog links means you're engaging more, perhaps twitter is guiding their users to engagement in the form of scrolling through their feeds, since that's what twitter makes their money from. Thinking about it that way, maybe it makes sense to filter out tweets that are more likely to take you away from the site
Just a thought, but even of clicking his blog links means you're engaging more, perhaps twitter is guiding their users to engagement in the form of scrolling through their feeds, since that's what twitter makes their money from. Thinking about it that way, maybe it makes sense to filter out tweets that are more likely to take you away from the site
You can also see this in action with replies. Certain shadowbanned accounts will only show up in threads if you follow them. If you open the thread in an incognito window, certain people disappear.
"Trust and Safety" is just Orwellian newspeak for controlling who gets to hear which opinions.
Scott Adams has blogged that he thinks it's about his politics and trollishly pro-Trump tweeting/blogging, and I've never been certain whether or not to believe it was true at all (he needn't even be lying for it to be false: it's possible to get quite confused going through these things with many followers, doubly so with any reason to be suspicious or paranoid).
But in light of an incident like this it seems far more plausible to me that they have a more general-purpose algorithm at work that, in a few cases like United and @ScottAdamsSays, misbehaves radically. At a guess, some anti-spam thing gone terribly wrong. (A missing tweet identified in this incident is basically "United training video as Indiana Jones and the Last Crusade blimp scene". Do viral-joke tweets like this have similar enough dynamics to Scott Adams tweets and spam that they'd trigger similar filters?)
(But hey, maybe I'm not paranoid enough :b)
postscript: hey, why the downvotes? am i being too speculative? too paranoid? not paranoid enough? it's okay to downvote but do help me out here.
He's blogged about it several times. According to his blog posts, he can track which posts get "shadowbanned" by blog analytics. Apparently, his posts regarding Trump or climate science aren't showing up in a lot of his followers' feeds. Even more remarkably, he seems to have gotten around it for now with code words - tweeting that the post is about kittens when it's really about a supposedly shadowbanned subject, which has supposedly restored his normal blog traffic rates from Twitter.
Sure looks like Twitter is in the business of censoring content that doesn't fit their political views. If they'll do that, there's no telling what else they'll censor.
Assuming this is true (which I don't believe it is), why would they do this? I doubt UAL is paying them enough in advertising dollars to justify something like this.
This isn't like silencing/promoting selective political speech where the personal ideals of the heads of the company are being pushed forward. Unless Dorsey really likes flying United.
Even if it's not intentional, they may have some algorithms that "throw the baby out with the bathwater" as the saying goes.
We're already seeing Google's recent "extremism curation" hit a lot of youtubers that shouldn't be anywhere close to being impacted by it, and yet they still are. If Google's DeepMind/Brain AI can't properly curate this sort of stuff, I can't imagine Twitter is any better at it.
After governments keep pushing them to "deal with extremism" I wouldn't be surprised if they took overly aggressive actions to be on the "safe side." I also think they're wrong to do that, but in Google's case they are obviously concerned about more advertisers dumping them.
Not sure if it's only about the sidebar, but many youtubers were apparently deemed 'unsafe' by google and their videos stopped appearing all over youtube.
I think United is paying them a ton and has become a top partner:
"We are constantly working to create industry-leading experiences for our customers. Twitter is a place where our customers engage with us 24/7 about a variety of aspects of travel. The new features that Twitter released have enabled us to create real-time engagements with customers to offer an array of services, from discovering where to go on their next trip, to answering common travel questions faster and easier. We’re excited to use these features to deliver additional experiences that connect people and unite the world through travel."
KC Geen, Director of Digital Marketing and Customer Acquisition at United Airlines
I did not think this was about politics. I am not sure this is true either but I thought twitter was trying to curb abusive tweets lately. Perhaps the tweets towards United were trollish/abusive etc?
You can see a great many tweets calling for the death of Trump as well as white people in general if this is a algorithm problem it seems someone's bias slipped in.
> Still deserved, also for the comments they made afterwards.
Maybe, maybe not. We don't have all the facts yet. We still don't even know the identity of the victim - only hearsay from other passengers.
This type of viral emotional response makes me weary. I see it happen so often - Michael Brown, Ahmed Mohammed, TSA Cancer Girl, etc. The lynch mob gets bloodlust and calls for complete destruction of the alleged perpetrators (St. Louis Police, School Administration, TSA, etc). Later more facts come out and we empathize with the perpetrators a bit more, but it's too late - careers and such have already been ruined.
Except we have tons of video, witness statements, responses from UA PR, and the CEO doing the old public "very sorry!, trying to contact the victim now and make ammends"/private "this guy is immature and beligerant!" positions.
Fault isn't exclusive; United could have acted wrongly in calling security (making it United's fault on one level) and security personnel could have acted wrongly once called (making it their fault, as well.) Heck, both of those could be true even with the passenger's actions at some stage also being wrong.
The idea that, in any situation that goes badly, exactly one actor must be at fault and all others blameless is distressingly common, but clearly wrong.
> The idea that, in any situation that goes badly, exactly one actor must be at fault and all others blameless is distressingly common, but clearly wrong.
So remind me again why we are exclusively lynching United and not potentially other bad actors (passenger, security personnel)?
I don't see anyone getting anything remotely analogous to a lynching, and I see plenty of posts suggesting error on the part of the passenger and/or security services as well as United, so I entirely reject the premise of your question.
> I don't see anyone getting anything remotely analogous to a lynching,
When I say "lynching" I don't mean it literally. I just mean groupthink mindless bashing. Just look at /r/videos over at reddit. It's just a poop-slinging contest at United. If you even mention that the security guards or passenger share part of the blame, you'll get downvoted to oblivion. Same thing happened before with Michael Brown and Ahmed Mohammed. If you went against the hate, you got burned. Right now it's "cool" to bash United so everyone is jumping on the bandwagon.
Let's not act like this is some massive conspiracy. It's one /r/videos thread was deleted because it broke the sub's rules. There were literally dozens of other /r/videos posts on the subject upvoted to /r/all. It's not like the sub's mods were hiding the incident.
The /r/videos rule that was broken is "No Police Brutality/Harassment". They specifically allow videos of police who "have not over-stepped the limits of the law". Let's not pretend that isn't a politically-motivated rule.
I love[1] how police brutality is so common nowadays that a random subreddit must create rules basically saying "Yeah we've all seen these shit; I know it's bad but please take it elsewhere because otherwise we'll be swamped."
The r/videos subreddit has a rule against videos of fights/assault so whoever posted the video you linked to wasn't following directions. Every subreddit has its own rules. The front page of that subreddit is currently dominated by anti-United sentiment that doesn't violate the rules so I don't know what you're trying to imply.
Do people even make a cursory effort to verify these accusations before repeating them?
> The r/videos subreddit has a rule against videos of fights/assault.
Specifically against videos of police brutality / misconduct... which coincidentally came into effect around the time a police officer joined as moderator.
> No videos of real-life, malicious person-on-person assault/battery or physical abuse of animals. This includes raw videos of fights and malicious violence.
The man is not shown to be resisting (not a fight), and it doesn't seem like police misconduct (or assault). Or am I mistaken?
No need to be smug, especially when you're probably wrong.
This all aside from the fact that I merely pointed out they were deleted, without judgment why. You should also be aware that there is almost always a "rule" in place to point to and serve as cover for tyrannical actions...Doesn't mean much in those cases. (Private company, blah blah, yeah we know. The point is many rules simply serve as cover for authorities to do whatever they want)
I'll definitely not be flying United or Delta ever again after this incident. Over-selling spaces on a plane is a scummy practice and shokldn't be allowed. When someone needs to cancel they still pocket the change fee or keep tne entire fee if they miss the flight. Seems like borderline fraud.
D'oh! Never mind, I thought United had acquired Delta. I got them mixed up with Continental. My point was that the United brand will never get another dollar from me.
Overbooking is an extremely common practice. In fact, I don't know of a single airline that doesn't overbook. On a plane with hundreds of seats you almost always get cancellations; the small amount of times you don't, you almost always get people volunteering to be pushed to the next flight in exchange for money (I've done it myself a few times as I don't mind working in airports).
Cases like these are exceedingly rare. There's a million fucked up things with how they handled the situation, starting with assaulting the passenger. Overbooking itself is the last thing you should be worried about.
2) I'd like to see an incredibly high legal ceiling for compensating passengers who voluntarily reschedule. $800 (4x the ticket price) or we'll drag some of you out of the plane is ridiculous. And let's not forget that the ceiling is only a legal limitation; it was United's discretion to stop the bidding at the legal ceiling and use force.
It generally is. No idea why it wasn't in this case.
United completely fucked this up in so many ways. Like you said:
1. The overbooking issue should have been handled at the gate. Deplaning should only be done in extreme circumstances, this was not one.
2. The extra crew should have been boarded on a different flight when they didn't get enough volunteer leavers.
3. A much higher ceiling should be placed on the ticket compensation for the extreme cases, through an auction. I don't know if this is legally possible though, but if it's not I'm sure something can be worked out in miles/free future tickets/etc. Pre-flight deplaning costs a lot more in wasted time/delays and even more when it's forced with extra costs in bad press/publicity, security calls, etc. This is a classic example of wasting millions to save hundreds.
4. Security obviously used excessive force. The entire ordeal should have been halted and the CEO should have immediately spoken against their actions rather than come out supporting them.
It's one thing to make idiotic decisions, follow idiotic policies and cost people money. Physical assault is in a completely different ballpark. We have video evidence of what happened -- I hope to see the officer fired and prosecuted. I'm not holding my breath though.
Just because it's common, doesn't make it not scummy. Yes there are cancellations, but airlines usually charge change fees and if you don't make the flight you don't get a refund either--so this policy is win-win for the airlines and lose-lose for consumers.
>in exchange for money
Sure, but not everyone knows that the airlines have to give you money. Usually they offer like $200-$600 in flight vouchers which can only be used $50 per flight... so not really a good deal for most people. Lastly, as a paying customer I find it beyond disgusting and degrading that after finding a seat that United would violently remove and humiliate their customer. That's absolutely not worth it. And United could have just rebooked the excess passengers on a Southwest flight for under $200/each. This was a colossal fuck up by United, no matter how you spin it.
These sorts of problems are directly caused by deregulation. But be cautious, the benefit of allowing this sort of bullshit has been dramatically lower fares.
Bullshit. Jetblue doesn't oversell and they aren't dramatically more expensive [1]. I think you're just believing what they want you to think. At most people are saving a couple dollars a flight.
I've seen a lot of people with this type of attitude, but I honestly don't buy it for a second. Airline customers don't have any brand loyalty - all they care about is that $10 they save.
If you're serious about boycotting United and Delta then you'll also need to boycott the following airlines that codeshare:
United Airlines Trans States Holdings
United Airlines Commute Air
United Airlines ExpressJet
United Airlines GoJet
United Airlines SkyWest
United Airlines Air Canada
United Airlines Shuttle America
United Airlines Mesa
United Airlines Republic
United Airlines Austrian
United Airlines All Nippon
United Airlines Lufthansa
United Airlines Brussels Airlines
United Airlines Swiss International
United Airlines Asiana
United Airlines South African Airways
United Airlines Ethiopian
United Airlines Air New Zealand
United Airlines Air China
Delta Airlines Aeromexico
Delta Airlines Aeromexico Connect
Delta Airlines Air France
Delta Airlines AF Regional
Delta Airlines City Jet (AF)
Delta Airlines Alitalia
Delta Airlines Air One Cityliner (Alitalia)
Delta Airlines CAI First (Alitalia)
Delta Airlines China Airlines
Delta Airlines China Eastern Airlines
Delta Airlines China Southern Airlines
Delta Airlines CSA Czech Airlines
Delta Airlines GOL Airlines
Delta Airlines KLM Royal Dutch Airlines
Delta Airlines KLM Cityhopper
Delta Airlines Korean Airlines
Delta Airlines Olympic Air
Delta Airlines Vietnam Airlines
Delta Airlines Virgin Australia
Delta Airlines Express Jet
Delta Airlines Skywest
Delta Airlines Shuttle America
Delta Airlines Compass Airlines
Delta Airlines Endeavor Air
Delta Airlines GoJet Airlines
Delta Airlines Aeroflot
Delta Airlines Air Europa
Delta Airlines Horizon Air
Delta Airlines WestJet
Delta Airlines Virgin Atlantic
Delta Airlines Shanghai Airlines
Delta Airlines Aerolineas Argentinas
Delta Airlines Jet Airways, India LTD
You serious? $10? I'd pay an extra $10 any time to fly Delta because I prefer it. (I'm not aware of why we're boycotting Delta -- if there's something I need to know about why they should be boycotted then I'll reconsider.)
And it's not going to be a problem for me to avoid Ethiopian Airlines. Thanks though.
No way, I'll gladly pay more to be on a Virgin or Southwest flight. Every United flight I've ever taken was sub-par and this recent story just solidifies my opinion of the company and that I will avoid them in the future.
Wonderful, so Twitter is now a tool for corporate propaganda, Google is providing Censorship-as-a-Service API, Facebook is removing links classified as "Fake News(tm)", Reddit is deleting whatever mods don't agree with etc. Seems like we are going full steam into a dystopian society. I think I should start reading Solzhenitsyn to prepare for what is coming...
Twitter has always been a marketing platform for large brands.
The number of meaningful tweets I see these days is just drowned out by people discussing global brands or whatever manufactured controversy is running around this week (that stupid Pepsi commercial for example).
Also, the news media is lazy and doesn't research stories anymore; they just look at trending topics on Twitter (which is honestly a really, really bad barometer for any sort of public sentiment given how much of Twitter is controlled by bots).
But yeah, I agree with you. Unless you're paying to get tweets removed, you're the product.
I'm skeptical, as I feel it's too normalised and the of majority people/customers are willing to live with this. On top of that "Customers" who are paying nothing to use these services (Facebook, Twitter, Google, etc.), are the products
One Day in the Life of Ivan Denisovich is a slightly lighter (fiction, but reality-based) version of Gulag Archipelago, also by Solzhenitsyn. Might be a good entry if the length of Gulag Archipelago scares you away.
In the long term we can at least attempt to counteract this by contributing to decentralized platforms such as Ethereum & Maidsafe, which create transparent decentralized systems in which this sort of censorship is not possible.
Tweeter and all others you mentioned are private corporations. Their goal is to turn profit to their shareholders - NOTHING MORE.
He who believes these companies exist as a way for the mass population to voice their opinion and as a way to exercise democracy should rethink what these companies are all about.
Note: I do not necessarily agree with that they do, just pointing out what they are all about.
There was a brief and short-lived outrage against Pepsi for a distasteful commercial where a (generic, but people attribute it to BLM) riot was ended by giving a police officer a can of Pepsi.
Or at least, that's what I gathered from reading about it on random comments from unrelated threads on Reddit because I'm out of the loop myself.
The scary thing is when you realize the so-called news organizations, for the most part, have exactly the same motivations. NYT, WSJ, et al are, after all, corporations too.
Well of course. Who was enough of a sucker to believe that the means of education, information distribution, and public discourse should be privately owned and operated for profit?
Fine - I'll accept that once Twitter stops pretending they were responsible for the Arab Spring. And Reddit stops talking about how they're a place for free expression. And so on.
By all means, curate your own back yard however you want. But misleading your users as to the nature of that curation should be actionable somehow. Enforced echo chambers are fine and dandy, so long as they are disclosed as such.
> Tweeter and all others you mentioned are private corporations. Their goal is to turn profit to their shareholders - NOTHING MORE.
Not sure what that's supposed to mean. Would it be OK for a food company to use expired ingredients if it increased their profit, or for FedEx trucks to run over people if it helped their bottom line? Private corporations have various degrees of responsibility to the general public, depending on how much harm they can inflict. Twitter has become a major platform for public discourse and it's not like people can move their followers elsewhere. Using Twitter's power to suppress certain kinds of (otherwise acceptable) public statements should be a big no-no.
You seem to have added to c4n4rd's post the assertion that this is OK. I don't think it was intended that way. The point is not "This is ok because it lines Twitter's pockets", it is more "This is why it is happening. What else did you expect?"
I think we should expect more, the same way we'd expect food producers to not poison us and truck operators to not run us over. Twitter has become a major platform for public discourse (including elections) and needs to at least have some transparency into their deletion and shadowbanning decisions.
That comes from government regulation. The FDA keeps your food from poisoning you. As of now, there is no structure in place forcing twitter to keep the spread of information alive and well.
I'd also point out that structurally, food companies are strongly disincentivized to quickly kill their customers, as they'd like to sell you something tomorrow, too. (Slowly killing their customers is a potential strategy, though anyone who wishes to dance on capitalism's grave with that has a lot of very pointy questions to answer about the government's involvement with the way the food industry may be slowly killing us.)
Twitter is mostly incentivized to keep eyeballs on their site no matter what. If that means using highly sophisticated machine learning algorithms to lock people in a soft, warm filter bubble in which they are eternally flattered for their opinions and never encounter a reason to leave, so be it.
In fact arguably Silicon Valley's biggest social-media challenge they are facing right now is that the world is trying to force them to recognize that not everybody wants to be locked in the same bubble that a Silicon Valley liberal does, a lesson that they are still trying to resist. It would probably be worth billions for Facebook and Twitter to give up on that dream and instead help people into their own custom soft warm filter bubble. If they don't do it, somebody else will.
I'm not celebrating this, simply observing that every month the money gradient Facebook, Twitter, and so on are facing to head down this road is going to get steeper.
A better analogy might be to a broadcaster, who because of a monopoly on a scarce public resources, does have certain responsibilities.
But Twitter isn't a broadcaster (nor are they a public utility), and their value is in their network, which they literally have spent billions of dollars creating. It's theirs to do with as they see fit.
The broadcaster has also spent billions for their network [1] but that doesn't absolve them from responsibilities. Like it or not, Twitter has become a major platform for public speech and it's practically impossible to pack up and take thousands and millions of followers elsewhere. So yes, they have a monopoly on a scarce public resource and should act accordingly. At the very least they should have transparency for their deleting and shadowbanning process. The people who've brought in thousands of followers and kept them on Twitter should have a minimum of rights too.
Your argument seems to be that Facebook and Twitter are so successful they need to be treated as a public service.
You feel justified in controlling the behavior of a public company, not through the commercial code or any legal basis, but because you ex post decided the terms of service everyone agreed to upset you.
I don't think you should take for granted that this is true. Even privately owned things still must abide by the law of countries they operate in, and even that is just the most crude level of regulation and responsibility a public service has.
Yes, public service is still public even if privately owned. Anything operating open to the general public in this way has certain responsibilities (above and beyond the law) that go along with that. We live in a civic society and we depend on participants in that society living up to their responsibilities as citizens (including corporate citizens).
A lot of the problems we have in our society now result from the abdication of those responsibilities by the people (and corporations) that act in public without taking responsibility for those actions.
edit, for clarification:
my point is that private ownership does not remove a thing from social responsibilities. I understand that some people disagree with this, but it astonishes me that they do. The basic premise of civilization is finding ways to live together in ways that are a net-benefit.
>A lot of the problems we have in our society now result from the abdication of those responsibilities by the people (and corporations) that act in public without taking responsibility for those actions.
the current state of political discourse, while it has many contributors, is certainly partially caused by the abdication of responsibility of the media to pursue truth.
the current state of governance as well is strongly impacted by the pathologies of shareholder capitalism, which leads to businesses seeking to increase their private profits at the expense of literally everything else, including a scorched earth approach to legal regulation that serves the public benefit. the financing of climate-change denial propaganda campaigns by the coal industry is a very good example of this. another good example would be the private prison industry, and its associated lobbyists seeking to increase rates of incarceration.
this applies to individuals as well though, not just corporations. in many places, people have abdicated their responsibilities to their communities, seeking to live in walled off communities that have no interaction with "others" outside the barricades.
I used to go into a small store when I was a kid and ask for the expired bread. They'd come out of the back with and entire friggin garbage bag full of bread that 'expired' yesterday. That bag was $1.
FedEx truck running over people is illegal whereas Christian bookstores only stocking pro-Christian material is perfectly legal and good business.
I've been thinking for a bit that the unchecked free market is effectively just a layer of indirection on politics.
Sure, the government might not be spying on every word I say, but if the only way for me to connect to the internet is through for-profit companies, who are obligated to spy on every word I say to maximize shareholder value, is there any practical difference from living in a surveillance state?
Sure, the government might not be able to send goons after me in my home or my friend's home, but if the only way to get between the two is a private transportation company that asks for the government's goons, is there any practical difference from living in a police state?
Sure, the government might not be able to control the media, but if the media has the freedom to campaign for whatever candidates they like and send their own leaders to work for the government, and non-compliant media is threatened with the inability to access stories that they need for profit, what is the difference from living in a place with state-controlled media?
I absolutely agree with the understanding that private companies can, and often should, do whatever they want. I am also the sort of person who will argue that Twitter or some Twitter-like service should be censoring violent viewpoints (I am pretty supportive of mastodon.social's Terms of Service, for instance). But that's rooted in the same belief: we need to actively make sure that our society is the society we want it to be. It's not enough to make sure that our government is the government we want it to be, and treat everything between the government and the common man as an uncontrollable inevitability.
Fighting for the government to give freedom to corporations to do whatever they wish is very different from fighting for freedom for people.
Imagine if the local water or electric monopoly could vary your service by how much they liked your views. It's time for some antitrust regulation of the big tech companies. If you control a platform then you have an obligation to be fair to the general public.
The web would degrade into unusable garbage if every single platform was required to display every single person's mouth diarrhea.
Do you believe every website should be shut down if they don't have a comments section on every page? Should Google be forced to abandon PageRank because it censors shitty content?
How about some form of transparency at least when deleting undesirable statements? It's not like you can go and tweet to your followers somewhere else.
When weblogs first started around 2000, one of the things I really liked about the community that briefly formed was that you had to reach out to make connections to people. I actually favored weblogs that didn't have comment sections at all for this. If some jerk decided to copy & paste your every post and troll as hard as possible in their own space, you could in fact go months without being aware of it, and even once you found out, all you had to do was... not visit it. No active action was required to avoid it.
Perhaps the core problem is that the "comment box" is a fundamentally unscalable tool. Instead of putting up a piece of content and letting everybody slap whatever they want on the end of it, maybe everybody needs to be given their own space, with no comment box. Maybe people should have to active seek out "comments" without having it pushed into their face. If "someone" built a system around that idea instead, perhaps we'd get a more stable structure.
(This, incidentally, harmonizes nicely with my other post that if you want to make money on this, you need to fundamentally rethink the whole situation and the entire incentive structure, not just create "X, but without ads!")
It's like a privately owned shopping mall telling the anti-abortion protestors to move on.
The mall owners probably like free speech as a concept and may even be anti-abortion themselves, but people yelling and waving objectionable banners around upset the other customers and are interfering with the business the mall owners are trying to operate.
Twitter is a platform for people to communicate and you can't easily move your followers. This would be more like the giant local mall booting out shop operators based on their political views.
Twitter is a service that allows advertisers to spend money to put their ads in front of people. If people are using services of Twitter to upset their customers (i.e., the advertisers), it's only logical that Twitter will do something to address that.
> and you can't easily move your followers
So you mean people will keep using Twitter even if they delete some tweets?
The water and electric companies are regulated as public utilities largely because they are considered natural monopolies -- that is there is typically only one water or electricity distribution infrastructure for a given community.
Twitter is not a natural monopoly, not a monopoly, and it's not even clear that it will remain the incumbent leading platform.
corporatism is a specific legal implementation of capitalism. Capitalism is really just private property plus trade. Capitalism can exist outside of a government framework (like many black-grey markets do), but corporatism cannot.
> Seems like we are going full steam into a dystopian society
Gonna have to roll my eyes pretty hard at this. These are privately owned servers, they can delete whatever content they want off of them, if you don't like it, you're totally free to host your own server and content.
That's an absurd comparison. Besides being illegal, spitting in someone's food creates a health risk for the victim, in addition to being a violation of a customer agreement (wherein you pay money to have food prepared for you with reasonable expectations of cleanliness).
Having your posts deleted from a private forum is about as benign as it gets.
The alternatives are the hundreds of other discussion sites on the web that you're free to use at your own discretion. Twitter isn't so important that it "needs an alternative", if you don't like it, don't use it. In the same vein, if all my comments get downvoted on HN, it doesn't mean HN "needs an alternative" anymore than I am inclined to create one and the masses are inclined to use it. If they're not, that means it isn't needed.
None of that changes the fact that twitter is still free to do whatever they want with their own code and servers, and you're free to do the same with yours.
It's worth pointing out that some of the aforementioned platforms are specifically popular because of the curated content that they allow. You're on a platform now that effectively limits and controls the material. For example, it's a particular reason why some people like 4chan, while others dislike it.
"In social networking, there is a huge advantage to have scale. You can find almost anyone on MySpace and the more time that has been invested in the site, the more locked in people are".
Yeah, you can set up your own server and "content", but it ain't gunna be like Twitter, because that's where the people are. Network effects make it very hard to launch a competitor
Twitter is an incredibly important communication medium; as an example, it almost certainly was instrumental in electing Trump to the presidency. Just because it's privately owned doesn't mean we should be content to have it run like a petty authoritarian regime.
How about you spend billions of dollars growing a network, and I tell you what to do with it?
(That being said, IMHO, this is truly shortsighted means to collect a couple of bucks today, and a good way to diminish the value of the network over the long term.)
I don't think it's unreasonable to compel companies to behave in certain ways using the law, especially very large and influential companies.
Competition & the market is all well and good, but it's not a panacea. It's very easy to reach a "local minimum" where there are globally bad things happened that cannot be remedied by competition, because it's too expensive/hard/impossible for a competitor to come into existence.
Twitter is an incredibly important communication medium
Perhaps, but that's not an inherent property of twitter itself, it just happens that people are there now, but the same could be said about Digg 6 years ago, or myspace 12 years ago or ICQ 20 years ago, people move around the web as trends come and go. Maybe your competitor will be the next big one, but you're not entitled to a network effect just because you don't like twitter, and neither are you entitled to dictate twitter's prerogatives just because twitter happens to be popular as of April 2017.
Nah, none of those networks were anywhere near as influential as Twitter is now. Many reporters basically live on Twitter; it's at the center our media world.
I don't believe in the idea of "entitled to" or not "entitled to" as absolute moral truths. We come up with a set of rules as a society and entitlements come from those rules.
It's perfectly reasonable to imagine various combinations of rules and try to guess which combination will give us the society we like most.
One possible rule is "private companies should be able to do whatever they want under all circumstances," which is what you and several others seem to be arguing here. I'm sympathetic to that viewpoint in the small, but once corporate entities reach a certain scale and omnipresence, I think it ceases to be reasonable -- in the limit as a corporate entity grows large and powerful, it becomes a government. As it approaches that limit, it should be similarly constrained.
Let me give you an example that will probably make you agree with me. Let's say Twitter decides -- since, hey, it's a private entity and can do whatever it wants with its product -- to delete any accounts that some machine-learning algorithm has identified as belonging to racial group X.
> Nah, none of those networks were anywhere near as influential as Twitter is now.
There are also many more people online now than ever before, but nothing fundamental has changed.
> Many reporters basically live on Twitter; it's at the center our media world.
You mean they "use" twitter? So what? Real journalists are outside chasing down stories in the real world, not retweeting crap on twitter as literally anyone is capable of. If a journalist "basically lives on Twitter", they're a crap journalist. Feel free to paste a few twitter feeds from famous journalists and incredulously ask me "so is THIS person a crap journalist?". I'll maintain, if they're not a crap journalist, any work that has elevated them to the status of renowned journalist has absolutely nothing to do with twitter. As far as content goes, almost everyone agrees that twitter is crap, it just happens that a lot of famous people crap there as well.
> private companies should be able to do whatever they want under all circumstances," which is what you and several others seem to be arguing here.
I am not arguing anything even remotely close to this. I don't think private companies should be able to break the law, for example. What I'm arguing is that it is the prerogative of a private company to decide what they host and delete from the servers that they pay for and administer. The public is not paying twitter any money, nor are they forced to use twitter, nor is twitter even that important. Just because celebrities use twitter doesn't mean it's an important societal institution. I'll admit that twitter has had an important cultural impact because it is popular, but just because something is popular does not mean the government should regulate it. Once again, nobody needs or is forced to use twitter.
> as a corporate entity grows large and powerful, it becomes a government
I'm sorry but this is totally absurd. Twitter does not have the power to levy taxes or a standing army or literally any influence or authority over your life at all beyond what you give it. Twitter is a glorified messaging app that happens to be popular with celebrities. That's it. The technology isn't even special or unique besides the scaling concerns.
> Let's say Twitter decides -- since, hey, it's a private entity and can do whatever it wants with its product -- to delete any accounts that some machine-learning algorithm has identified as belonging to racial group X.
Is that "cool"? Nah, I think racism is uncool, and it would piss off a lot of twitter users and non-users (like myself), but hosting a racist website is not illegal, and I don't think it should be. At most you should be entitled to your money back, and since you didn't pay any, you're not entitled to anything.
> Real journalists are outside chasing down stories in the real world
You're never seen a breaking news story come out through twitter in a way that's not possible without instant social media?
> I am not arguing anything even remotely close to this. I don't think private companies should be able to break the law, for example.
Missing the point. This is a discussion about theoretically changing those laws.
> nobody needs or is forced to use twitter
I mean, nobody needs newspapers either. A lot of unnecessary things are very important.
> I'm sorry but this is totally absurd. Twitter does not have the power to levy taxes or a standing army or literally any influence or authority over your life at all beyond what you give it.
Look at walmart. They have half a trillion dollars of money flowing through them. In terms of GDP they would be the ~25th largest country in the world. You think that money doesn't have ridiculous amounts of power just because they don't have a standing army?
> At most you should be entitled to your money back
Imagine for a second that twitter grew to become as important as an ISP. Let's say 90% of the alexa top 10000 required a twitter login to use. Or getting cell phone coverage from a national company required a twitter login. Would you still say they're entitled to discriminate? Is there any threshold of impact on people's lives where you change your mind?
> You're never seen a breaking news story come out through twitter in a way that's not possible without instant social media?
The same thing is possible via facebook or reddit or even yahoo.com which not only gets more traffic than twitter, but has a more homogenized front-page which would have a bigger impact on how many eyeballs see a story.
> I mean, nobody needs newspapers either. A lot of unnecessary things are very important.
And? Should the government force the newspaper to print or remove specific content (outside concerns with the law)? Now that sounds like a dystopia. If you don't like the content of the paper, you can call it a rag, pick up an alternative paper and move on with your day, that is like the quintessential example against your position.
> Look at walmart. They have half a trillion dollars of money flowing through them. In terms of GDP they would be the ~25th largest country in the world. You think that money doesn't have ridiculous amounts of power just because they don't have a standing army?
And? What's your point? Twitter has 2000 employees and can barley turn a profit, Walmart is the largest employer and the largest distributor of foodstuffs and textiles in the U.S. The differences are pretty obvious. Twitter is irrelevant in comparison to walmart.
> Imagine for a second that twitter grew to become as important as an ISP. Let's say 90% of the alexa top 10000 required a twitter login to use. Or getting cell phone coverage from a national company required a twitter login. Would you still say they're entitled to discriminate?
Well that extreme hypothetical is obviously completely different from reality where nobody needs to use twitter for anything. Literally nothing requires twitter, certainly not something as important as getting phone service or having access to literally ANY other website. Your contrived scenario is a great contrast to how irrelevant twitter actually is.
A lot of dystopias have involved visions of the future where important parts of society have been largely subsumed by corporations. Those two ideas don't really conflict.
Twitter isn't "an important part of society largely subsumed by corporations", Twitter is a corporation and has been one from the start, but more importantly nobody is forced to use it. People use it because they like it, but frankly, in my opinion and in the opinion of pretty much everyone I know, twitter is mostly crap by a huge margin.
>"Choosing" to opt out of corporate ownership is equivalent to a de facto excommunication from society.
Not using twitter isn't an excommunication from society, that's absurd hyperbole that might be a sign you're living in a bubble. I don't use twitter, most people I know don't use it, I'm willing to bet most people on this forum don't use it, which is all totally anecdotal, but the effect size is massive.
>Not using twitter isn't an excommunication from society
Obviously not, which is why I said "opt[ing] out of corporate ownership" which includes but is not limited to Twitter, Facebook, Google, Verizon, AT&T, Comcast, Microsoft, Apple, Elsevier, etc.
> if you don't like it, you're totally free to host your own server and content.
You're obviously still seeing the world through this fanciful lens of Mom And Pop corporate libertarianism. But there's more to that story. The more power you pour into Mom and Pop, the less they resemble their usual run-of-the-mill town grocer, and the more they become The Town itself in their own right.
Corporations are graduating from companies and becoming as powerful or more powerful than many nations.
While you roll your eyes, many of us are seeing the greater trend of a world no longer run by countries and constitutions, but by companies and contracts. Worlds where you can't turn around without being faced once again with the company you think it's so easy to just "leave".
You say "get out".
It's oddly reminiscent of those saying "get out" to those who are upset that their party lost in a contentious political election.
First of all, I'm not a libertarian, I'm a pretty solid liberal and think the government should regulate corporations when they break the letter or even the spirit of the law or when they harm the market or consumers for profit or otherwise. My objection is to the idea that twitter meets the criteria of harming consumers, because people use the services provided by twitter, for free, of their own volition. Twitter does not provide a unique service that is especially useful or necessary, there are hundreds of other discussion boards and messaging apps on the net, and if someone doesn't like how twitter operates, nothing is stopping anyone from moving to another platform.
Compare this with something like the ISPs, where consumers have to choose between one and often no alternative options in order to access internet services which are critical for participation in the economy. Unlike any individual ISP, If twitter disappeared overnight, it would have a minimal impact on the economy, society, or even the internet community in general, as most people would immediately shift over to one of the many alternatives like facebook, snapchat, or the explosion of competitors that would hit the scene or suddenly gain traction within days.
Twitter is not powerful, it is a popular messaging app where celebrities post publicly. The government isn't necessary here because consumers are not harmed by twitter sucking.
> if someone doesn't like how twitter operates, nothing is stopping anyone from moving to another platform.
This statement is weirdly detached from reality. The value of a social network is the ability to connect to people. Unless you're, like, Oprah, you cannot unilaterally decree that everyone you follow and everyone who follows you is going to move to another social network. So yes, there is a huge thing stopping most Twitter users from moving to another platform.
This is kind of like saying, "There's nothing stopping you from eating sand." It's technically true, but eating sand will not yield the same results as eating food.
> This statement is so detached from reality that it's almost like you don't know what Twitter is.
I think that statement is the one that is detached from reality; the reality where twitter is of negligible importance beyond shitposting with famous people.
> This is kind of like saying, "There's nothing stopping you from eating sand." It's technically true, but eating sand will not yield the same results as eating food.
You're comparing a choice between messaging apps with the choice between eating food (necessary to survive) and dirt, and I'm the one that is detached from reality? Nobody needs to use twitter. Let me repeat that again because it is the fundamental point that you and many others in this thread seem to be missing
Nobody needs to use twitter.
You won't die if you won't don't use it. You won't lose your job if you don't use it. You will still be able to communicate with your family, friends, and everyone you care to know online if you don't use it. There are tons of other social networking apps and websites out there. People use twitter because they like it. If the twitter userbase has a problem, they can start a trending hashtag or an internet petition or something else to get twitter to change its behavior, but twitter has no obligation to listen besides the obligation they have to corporate shareholders, because they provide their services for free and nothing prevents those users from moving to another platform.
The value of a social network is largely derived from the people in it. You can't take one of the people I follow and substitute an arbitrary person and assume I'll get equal value. The people I follow are on Twitter, and are mostly not on "other social networking apps and websites out there." You may be assigning zero value to everything because you personally don't get anything from it, but surely you can see why that is not a reasonable way to evaluate something.
> You may be assigning zero value to everything because you personally don't get anything from it
How much value I personally assign to it is irrelevant. The bottom line is that it is not a necessity.
> You can't take one of the people I follow and substitute an arbitrary person and assume I'll get equal value. The people I follow are on Twitter, and are mostly not on "other social networking apps and websites out there.
Great. It sounds to me like you use twitter because you like to read posts from certain individuals who also prefer to post on twitter (and not some other site). Those people aren't forced to use twitter, and it isn't anything more than an inconvenience if YOU decided not to use twitter because YOU have objections to how twitter operates their core business. You want to use twitter because you want to stay up to date on "the people you follow". That is not a description of a dystopia. Being able to follow your favorite celebrities is not important (except to you personally).
Maybe we should get the government involved in regulating League of Legends balance changes since they have 100 million+ customers most of which actually spend money to use the service.
No matter how much value you derive from the specific individuals that compose your twitter feed, you are not entitled to any of it because you never entered into an agreement with twitter where you compensated them in exchange for certain guarantees, barring that or something illegal, the government has reason to get involved in what kind of content twitter choose to allow on their site, period.
> Corporations are graduating from companies and becoming as powerful or more powerful than many nations.
Charge first leveled against the Dutch East India Company (VOC) in the 17th century. Of course when push came to shove, they were nationalized by the government. But the trope has far outlasted any of the companies its been pointed at.
This is why it's now, more than ever, necessary to build a social media platform owned and democratically controlled by its users. The reality of our contemporary social fabric is that meaningful discourse is occurring in privately controlled, authoritarian systems, where individual rights have little protection. This will not change outside creating a new network that guarantees these rights.
I know Mastadon is trying to do something like this, but IMO I think it has be premised on a centralized platform with direct democratic control if it's ever to gain steam.
> Wonderful, so Twitter is now a tool for corporate propaganda, Google is providing Censorship-as-a-Service API, Facebook is removing links classified as "Fake News(tm)", Reddit is deleting whatever mods don't agree with etc.
This was inevitable. All the above-mentioned services are funded - in large part - by ads. When it came to choosing between serving the users vs. the advertisers the latter would always win in the long run because they were the paying customers.
What's needed is some sort of "public" space on the internet that's not controlled by corporate (and increasingly advertising) interests. Non-profits like Wikipedia and archive.org come close, but aren't meant for real time communication. Ironically, technologies like SMS are also somewhat neutral because they were conceived before advertising became the dominant business model on mobile and have no hooks for "curation" and "engagement".
It makes me wonder if perhaps the internet is ready for an ad-free, paid news and communication as a service site?
I mean, I personally already do (in the form of various services, such as usenet), but I'm talking about larger portions of the internet. I think maybe the exclusivity via paywall of the right service might actually draw users in.
"This was inevitable. All the above-mentioned services are funded - in large part - by ads."
Unsustainable situations always seem to go on for longer than you expect, but I wonder if we're finally getting to be just a year or three out from Adpocalypse, when the ad-supported internet companies finally end up having to face head on that you can not serve two masters.
I wonder if there's going to be a market developing for services that look like current services, but actually cost money somehow. Probably a billion-dollar-level opportunity for figuring out how to charge for a Facebook or Google or Twitter a couple of bucks a month.
(If you are seriously inclined to take this on, which I would support, bear in mind that the answer to these questions, for all sorts of reasons, is never "It's just Facebook, with a subscription." Facebook, to take one example, has been deeply structured around advertising for years now. You can't take the end result and just remove advertising from it. You need to start back at the beginning and rethink the whole thing, figuring out how to get people to spend some money on it. And I can all but promise "It's Facebook, but cares about your privacy" is a dead letter too, as that has been tried. I don't know what the answers are, just some of the problems. It'll take some serious thought to solve this.)
>I wonder if there's going to be a market developing for services that look like current services, but actually cost money somehow. Probably a billion-dollar-level opportunity for figuring out how to charge for a Facebook or Google or Twitter a couple of bucks a month.
You're really overestimating people's willingness to pay for a service that's already free and convenient. There's really no good comp for tens of millions of users switching from a free service to a paid service just to avoid ads/conspiracy theories.
There are tons of alternative social networks to Facebook, I run several of them. People are more than happy to pay a few $$ a month to not be tracked, censored or advertised at.
Even completely free you can be profitable just selling 'credits' to send e-gifts etc. Facebook is functionally crippled, they still don't even have a dislike button.
> Facebook is functionally crippled, they still don't even have a dislike button.
A lack of a dislike button is functionally crippled? Please stop with the hyperbole. They have reasons for this and have rolled out other reaction types a while ago, and all of this is a miniscule amount of the functionality they offer to billions of people.
"You're really overestimating people's willingness to pay for a service that's already free and convenient."
Did you miss my last paragraph?
I mean, if "just reconceptualize the entire idea of a social network" sounds easy to you, well... go for it. But it doesn't sound easy to me, which is why I said "It'll take some serious thought to solve this."
I disagree. No amount of serious thought is going to come up with a solution to reroute an established aspect of modern human nature. The only way this happens is a black swan event that (by definition) nobody is going to see coming.
What if Facebook Released a Premium service, where you pay for the privilege of having no ads served to you? I am sure they have at least considered it a million times, and have decided it would be a bad idea.
Don't forget the fact that all these companies built their empires on top of "viral growth", which is an effect only possible because they figured out a way to get people to spread the "idea" of the product the company was pushing at the time to others. Of course, making money off these ideas is also important, so the VCs and private equity firms were there to help "guide" the company into making decision to change the product in ways the users don't/won't/can't notice.
> What's needed is some sort of "public" space on the internet that's not controlled by corporate (and increasingly advertising) interests.
Perhaps the federal government could find a budget every year to fund a website that provides exactly this, and that those managing it are not employees of the government.
A USFED-sponsored "public" space would likely end up US-centric and also would have to pander to opinions and whims of the USGOV. Not a good Twitter/FB/Reddit replacement for international users.
The first thought I had was that maybe UN should run something like this, but still, there's an issue that affects us regardless of who is running the service - social media are heavily network-effect-dependent. Unless you're willing to literally have a law against using privately-owned social media and forcing people into government-provided services, any attempt of building such a service will likely fail simply because Twitter, FB and Reddit are already there, and regular people won't have any strong incentive to jump ship.
A group of Slashdot users moved to comp.misc when Slashdot made some significant changes they disliked, and there's still some relatively lively discussion over there.
It's almost like if turning our free decentralized internet into a bunch of centralized privately financed information silos have been a bad idea. Who saw that coming hu ?
Do not ascribe to malice that which can be adequately explained by stupidity or in this case probably engineering oversight.
No affiliation or affection to twitter.
There's a huge difference between question something and believing it. The saying suggests that you shouldn't just jump to believing it, which is what happens all too often.
Is it stupidity to think that twitter wouldn't try to monetize itelf by selling "reputation management services" to corporate customers? I guess one can get away with a lot of malice if they just affect the outward appearance of stupidity.
I think we all understand the humor, but the comments that are appreciated here are insightful comments that enhance the conversation and add to the article.
Jokes are not appreciated, but not because they are not understood.
Wanting a place where every thread isn't derailed by low-effort jokes doesn't mean you're humorless. I mean, I like chocolate, but I don't want to only eat chocolate, and I'd be upset to find my computer screen smeared with chocolate.
I wonder why Twitter is doing this? What is their incentive for deleting negative tweets about another unrelated corporation? It's not like Twitter has a stake in United. And would they do it just for money? I know they are turning at a loss but this does not seem like a scalable business model...
Let's say that Twitter isn't doing this; I do know a lot of companies however that will bend to clients $$$, which is really unfortunate.
The reason we're willing to believe that Twitter is doing this, is because so many other companies would absolutely delete a few posts in order to appease a paying client.
This may serve as an example of a lot of the things wrong in society. First, as a show of how good faith has broken down. Then, to demonstrate the logical contortions performed by people who are otherwise perfectly capable of critical thinking, but really want to see their mistrust in every institution, or human, be true.
This alleged conspiracy would involve
(a) some rather rapid negotiations for a sum that wouldn't be much below the market value of Twitter,
(b) the believe that now, 24h+ after it broke on Twitter, it has not made the jump to many other distribution channels already, and
(c) the complete idiocy of United and Twitter in thinking such a scheme would not be noticed or, if noticed, would not result in coverage orders-of-magnitudes worse than what they deleted. Oh, and
(d) apparently they forgot to delete the original tweets, which were the one actually being shared.
All that is quite implausible, even though it may be possible. Here's an alternative theory: Twitter has, in an attempt to combat spam, implemented a filter that registers a sudden rise in certain keywords, maybe within a negative context. Once triggered, it throttles new tweets that match automatically, until someone overrides it manually. This system just failed spectacularly, because it had never before seen such an amount of tweets with such an imbalance of sentiment.
I'm not saying that the latter theory is true. I just believe it's much more plausible than Twitter just throwing its business away. And while I don't care much about this specific company, I believe something larger is amiss when every single event is always interpreted in the worst (barely) possible way.
If everyone and everything is assumed to be corrupt, pretty soon that's how it's going to be–either because it doesn't make a difference for the pitchfork-people if I'm really corrupt (or just incompetent/unlucky) so why bother? Or because those with pitchforks don't see problem with becoming corrupted themselves. Everyone is doing it, after all.
So, in an attempt to stem the tide of corruption, people scream for transparency, and everyone is accused, everyone is a subject, everyone is under investigation. That, however, cannot work: a liberal democracy does not have the means to audit and control everyone. A free society, and an advanced economy, is sustained by 98%+ doing the right thing even when nobody is looking. That, and the trust it brings, and the institutions it makes possible, is basically the difference between Canada and Somalia.
So I'll delay my scorn for a day and see what Twitter has to offer, and I'll needle the guy I know there with jokes and watch him turn red, and I'll know that moment of shame is (for him) more of an incentive to do better than a million hateful tweets would ever be.
I was in the same camp until I personally witnessed administrative-level collusion to block certain topics on Reddit. I observed the entire event, from the initial breaking story, to its meteoric amplification, and finally to the censorship and aftermath. I didn't believe it was possible, or that such things were happening, until I saw it happen for myself.
Since then, I have seen it happen many times on various platforms. Twitter is particularly guilty of suppressing hash tags that go against their politics. Google does the same by manipulating their trending topics report.
I don't see why this comment was killed. The comment does seem to be relevant to the broader discussion, and it isn't aggressive or hostile in tone. I don't fully agree with all parts of it, but it should be allowed to stand in the conversation.
Yes, I can see it, so if you were shadowbanned then you aren't anymore. (For the record, I'm not sure if HN issues shadowbans for anything other than obvious spam.)
I'm also a little skeptical of this. It seems too random. If it were an algorithm, it's hard to know what the parameters were that it was looking for. And if it as a person, it's hard to know why it was so sporadic and limited.
I wonder if it can just be explained by user error? Do we /know/ these tweets were actually ever on twitter? Perhaps the tweet about united failed to post. (It's happened to me). And if that happens to a few people who posted about United, you then get a conspiracy. But if the same thing happens to the cat picture you tweeted, it's chalked up to a bug and forgotten.
Though given Twitter's recent track record with "ghost-deleting" and "shadow-banning", this sort of thing - if true - wouldn't be surprising.
Twitter had a moment filled with negative tweets about United at the top of its curated Moments tab for the entire day yesterday. Even now I see a trending hashtag and moments about the incident. If their goal was to suppress this story, they couldn't have done a worse job. These accusations sound like paranoia to me.
Yeah, looking over my timeline for yesterday, there are still tons of angry tweets about the incident. This article kind of appears to be jumping to conclusions.
1) Twitter is a company that owes you, and the public, nothing. The same goes for Facebook and Google. There is no law I know of that prevents them from running their platform however they like. So what if they sensor or take sides? It is their right. If you don't like it, use or build a competing service (as long as Net Neutrality exists).
2) Negative tweets about United could be considered "Fake News" in my opinion. Not because I am some "shill" for United. But because the facts are it was Chicago airport police that escalated the situation to excessive force. The United employees were not involved in that part at all whatsoever. In fact they will probably hesitate to call the authorities for help ever again.
351 comments
[ 2.1 ms ] story [ 276 ms ] threadIn the case of Scott Adams mentioned above, it happens to me regularly with tons of people who are absolutely unthreatening. There is certainly real censorship going on inside all these centralized platforms (like deleting content), but Occam suggests this is just Twitter trying too hard.
If anyone can explain how Twitter uses that information to decide to hide Scott Adams from my timeline, I'd love to know. It seems to me that there's one obvious explanation.
Filter bubbles are an algorithmic attempt to give you the content that you want the most. For example, Twitter might have identified at some level that you like and retweet sports related content more often than political content. Or even further, that you like left-leaning content more than right. So, they'll do everything they can to serve you what they think you want. If it keeps you scrolling, then they make more ad dollars.
All of these nuanced inputs impact what you see on Twitter, Facebook, Instagram, etc.
The problem is, there IS a difference between what you want to see and what you should see. Just because you love cat photos, doesn't mean that the NY Times should be filled with them.
If you haven't watched it, I highly recommend this (9 min) ted talk on the topic: https://www.ted.com/talks/eli_pariser_beware_online_filter_b...
I don't mean to sound like I'm holding you accountable for this! It's just, well this kinda thing is well dodgy and I want to assure people I'm not just cribbing about this without a basis.
"Trust and Safety" is just Orwellian newspeak for controlling who gets to hear which opinions.
But in light of an incident like this it seems far more plausible to me that they have a more general-purpose algorithm at work that, in a few cases like United and @ScottAdamsSays, misbehaves radically. At a guess, some anti-spam thing gone terribly wrong. (A missing tweet identified in this incident is basically "United training video as Indiana Jones and the Last Crusade blimp scene". Do viral-joke tweets like this have similar enough dynamics to Scott Adams tweets and spam that they'd trigger similar filters?)
(But hey, maybe I'm not paranoid enough :b)
postscript: hey, why the downvotes? am i being too speculative? too paranoid? not paranoid enough? it's okay to downvote but do help me out here.
See http://blog.dilbert.com/post/156806516721/the-social-media-h... and http://blog.dilbert.com/post/157904840851/dopamine-puppets
Sure looks like Twitter is in the business of censoring content that doesn't fit their political views. If they'll do that, there's no telling what else they'll censor.
Has not been censored at all on my newsfeed!
That is the same account covered by this article:
https://www.washingtonpost.com/business/economy/as-a-conserv...
Tweets on average more than 400x per day.
This isn't like silencing/promoting selective political speech where the personal ideals of the heads of the company are being pushed forward. Unless Dorsey really likes flying United.
We're already seeing Google's recent "extremism curation" hit a lot of youtubers that shouldn't be anywhere close to being impacted by it, and yet they still are. If Google's DeepMind/Brain AI can't properly curate this sort of stuff, I can't imagine Twitter is any better at it.
After governments keep pushing them to "deal with extremism" I wouldn't be surprised if they took overly aggressive actions to be on the "safe side." I also think they're wrong to do that, but in Google's case they are obviously concerned about more advertisers dumping them.
Also, I am not sure I understand your reference to Youtube. Is this specifically about Youtube recommended videos in the sidebar?
"We are constantly working to create industry-leading experiences for our customers. Twitter is a place where our customers engage with us 24/7 about a variety of aspects of travel. The new features that Twitter released have enabled us to create real-time engagements with customers to offer an array of services, from discovering where to go on their next trip, to answering common travel questions faster and easier. We’re excited to use these features to deliver additional experiences that connect people and unite the world through travel."
KC Geen, Director of Digital Marketing and Customer Acquisition at United Airlines
https://blog.twitter.com/2017/new-apis-to-power-the-future-o...
Many more: https://www.reddit.com/r/undelete/
How can we counteract this? They absolutely deserve the bad publicity they're (or would be) getting!
At least pretend, and say something like "this will not happen again".
Maybe, maybe not. We don't have all the facts yet. We still don't even know the identity of the victim - only hearsay from other passengers.
This type of viral emotional response makes me weary. I see it happen so often - Michael Brown, Ahmed Mohammed, TSA Cancer Girl, etc. The lynch mob gets bloodlust and calls for complete destruction of the alleged perpetrators (St. Louis Police, School Administration, TSA, etc). Later more facts come out and we empathize with the perpetrators a bit more, but it's too late - careers and such have already been ruined.
The idea that, in any situation that goes badly, exactly one actor must be at fault and all others blameless is distressingly common, but clearly wrong.
So remind me again why we are exclusively lynching United and not potentially other bad actors (passenger, security personnel)?
When I say "lynching" I don't mean it literally. I just mean groupthink mindless bashing. Just look at /r/videos over at reddit. It's just a poop-slinging contest at United. If you even mention that the security guards or passenger share part of the blame, you'll get downvoted to oblivion. Same thing happened before with Michael Brown and Ahmed Mohammed. If you went against the hate, you got burned. Right now it's "cool" to bash United so everyone is jumping on the bandwagon.
https://www.reddit.com/r/videos/wiki/rules#wiki_rule_4_-_no_...
[1] By which I mean I hate it.
1. Not fly United again until they offer an unconditional apology and compensate the passenger.
2. Sold off United stock as of this morning.
3. I am not trying to make this about Twitter for now. (Also I am way under water on my stock that I will lose too much if I sell them now)
Media is indeed the fourth power.
Do people even make a cursory effort to verify these accusations before repeating them?
Specifically against videos of police brutality / misconduct... which coincidentally came into effect around the time a police officer joined as moderator.
> 9. No Videos of Assault/Battery
> No videos of real-life, malicious person-on-person assault/battery or physical abuse of animals. This includes raw videos of fights and malicious violence.
No need to be smug, especially when you're probably wrong.
This all aside from the fact that I merely pointed out they were deleted, without judgment why. You should also be aware that there is almost always a "rule" in place to point to and serve as cover for tyrannical actions...Doesn't mean much in those cases. (Private company, blah blah, yeah we know. The point is many rules simply serve as cover for authorities to do whatever they want)
http://www.detroitnews.com/story/news/local/wayne-county/201...
Cases like these are exceedingly rare. There's a million fucked up things with how they handled the situation, starting with assaulting the passenger. Overbooking itself is the last thing you should be worried about.
1) Overbooking should be handled at the gate.
2) I'd like to see an incredibly high legal ceiling for compensating passengers who voluntarily reschedule. $800 (4x the ticket price) or we'll drag some of you out of the plane is ridiculous. And let's not forget that the ceiling is only a legal limitation; it was United's discretion to stop the bidding at the legal ceiling and use force.
It generally is. No idea why it wasn't in this case.
United completely fucked this up in so many ways. Like you said:
1. The overbooking issue should have been handled at the gate. Deplaning should only be done in extreme circumstances, this was not one.
2. The extra crew should have been boarded on a different flight when they didn't get enough volunteer leavers.
3. A much higher ceiling should be placed on the ticket compensation for the extreme cases, through an auction. I don't know if this is legally possible though, but if it's not I'm sure something can be worked out in miles/free future tickets/etc. Pre-flight deplaning costs a lot more in wasted time/delays and even more when it's forced with extra costs in bad press/publicity, security calls, etc. This is a classic example of wasting millions to save hundreds.
4. Security obviously used excessive force. The entire ordeal should have been halted and the CEO should have immediately spoken against their actions rather than come out supporting them.
It's one thing to make idiotic decisions, follow idiotic policies and cost people money. Physical assault is in a completely different ballpark. We have video evidence of what happened -- I hope to see the officer fired and prosecuted. I'm not holding my breath though.
>in exchange for money
Sure, but not everyone knows that the airlines have to give you money. Usually they offer like $200-$600 in flight vouchers which can only be used $50 per flight... so not really a good deal for most people. Lastly, as a paying customer I find it beyond disgusting and degrading that after finding a seat that United would violently remove and humiliate their customer. That's absolutely not worth it. And United could have just rebooked the excess passengers on a Southwest flight for under $200/each. This was a colossal fuck up by United, no matter how you spin it.
These sorts of problems are directly caused by deregulation. But be cautious, the benefit of allowing this sort of bullshit has been dramatically lower fares.
Bullshit. Jetblue doesn't oversell and they aren't dramatically more expensive [1]. I think you're just believing what they want you to think. At most people are saving a couple dollars a flight.
1: https://www.bloomberg.com/news/articles/2014-02-05/jetblue-n...
If you're serious about boycotting United and Delta then you'll also need to boycott the following airlines that codeshare:
And it's not going to be a problem for me to avoid Ethiopian Airlines. Thanks though.
Without overbooking, you'd switch to complaining about thousand dollar domestic flights.
To be more clear, Twitter's customers are corporations and special interest's groups, not regular non-paying end-users.
The number of meaningful tweets I see these days is just drowned out by people discussing global brands or whatever manufactured controversy is running around this week (that stupid Pepsi commercial for example).
Also, the news media is lazy and doesn't research stories anymore; they just look at trending topics on Twitter (which is honestly a really, really bad barometer for any sort of public sentiment given how much of Twitter is controlled by bots).
But yeah, I agree with you. Unless you're paying to get tweets removed, you're the product.
He who believes these companies exist as a way for the mass population to voice their opinion and as a way to exercise democracy should rethink what these companies are all about.
Note: I do not necessarily agree with that they do, just pointing out what they are all about.
There was a brief and short-lived outrage against Pepsi for a distasteful commercial where a (generic, but people attribute it to BLM) riot was ended by giving a police officer a can of Pepsi.
Or at least, that's what I gathered from reading about it on random comments from unrelated threads on Reddit because I'm out of the loop myself.
E:
Twitter? Meant Reddit. Unimportant change.
By all means, curate your own back yard however you want. But misleading your users as to the nature of that curation should be actionable somehow. Enforced echo chambers are fine and dandy, so long as they are disclosed as such.
Not sure what that's supposed to mean. Would it be OK for a food company to use expired ingredients if it increased their profit, or for FedEx trucks to run over people if it helped their bottom line? Private corporations have various degrees of responsibility to the general public, depending on how much harm they can inflict. Twitter has become a major platform for public discourse and it's not like people can move their followers elsewhere. Using Twitter's power to suppress certain kinds of (otherwise acceptable) public statements should be a big no-no.
Twitter is mostly incentivized to keep eyeballs on their site no matter what. If that means using highly sophisticated machine learning algorithms to lock people in a soft, warm filter bubble in which they are eternally flattered for their opinions and never encounter a reason to leave, so be it.
In fact arguably Silicon Valley's biggest social-media challenge they are facing right now is that the world is trying to force them to recognize that not everybody wants to be locked in the same bubble that a Silicon Valley liberal does, a lesson that they are still trying to resist. It would probably be worth billions for Facebook and Twitter to give up on that dream and instead help people into their own custom soft warm filter bubble. If they don't do it, somebody else will.
I'm not celebrating this, simply observing that every month the money gradient Facebook, Twitter, and so on are facing to head down this road is going to get steeper.
A better analogy might be to a broadcaster, who because of a monopoly on a scarce public resources, does have certain responsibilities.
But Twitter isn't a broadcaster (nor are they a public utility), and their value is in their network, which they literally have spent billions of dollars creating. It's theirs to do with as they see fit.
[1] https://www.cnet.com/news/fcc-rakes-in-45-billion-from-wirel...
You feel justified in controlling the behavior of a public company, not through the commercial code or any legal basis, but because you ex post decided the terms of service everyone agreed to upset you.
I don't think you should take for granted that this is true. Even privately owned things still must abide by the law of countries they operate in, and even that is just the most crude level of regulation and responsibility a public service has.
Yes, public service is still public even if privately owned. Anything operating open to the general public in this way has certain responsibilities (above and beyond the law) that go along with that. We live in a civic society and we depend on participants in that society living up to their responsibilities as citizens (including corporate citizens).
A lot of the problems we have in our society now result from the abdication of those responsibilities by the people (and corporations) that act in public without taking responsibility for those actions.
edit, for clarification:
my point is that private ownership does not remove a thing from social responsibilities. I understand that some people disagree with this, but it astonishes me that they do. The basic premise of civilization is finding ways to live together in ways that are a net-benefit.
Such as?
the current state of governance as well is strongly impacted by the pathologies of shareholder capitalism, which leads to businesses seeking to increase their private profits at the expense of literally everything else, including a scorched earth approach to legal regulation that serves the public benefit. the financing of climate-change denial propaganda campaigns by the coal industry is a very good example of this. another good example would be the private prison industry, and its associated lobbyists seeking to increase rates of incarceration.
this applies to individuals as well though, not just corporations. in many places, people have abdicated their responsibilities to their communities, seeking to live in walled off communities that have no interaction with "others" outside the barricades.
I could go on. I think you get the idea.
http://abcnews.go.com/Lifestyle/inside-bostons-expired-food-...
I used to go into a small store when I was a kid and ask for the expired bread. They'd come out of the back with and entire friggin garbage bag full of bread that 'expired' yesterday. That bag was $1.
FedEx truck running over people is illegal whereas Christian bookstores only stocking pro-Christian material is perfectly legal and good business.
Sure, the government might not be spying on every word I say, but if the only way for me to connect to the internet is through for-profit companies, who are obligated to spy on every word I say to maximize shareholder value, is there any practical difference from living in a surveillance state?
Sure, the government might not be able to send goons after me in my home or my friend's home, but if the only way to get between the two is a private transportation company that asks for the government's goons, is there any practical difference from living in a police state?
Sure, the government might not be able to control the media, but if the media has the freedom to campaign for whatever candidates they like and send their own leaders to work for the government, and non-compliant media is threatened with the inability to access stories that they need for profit, what is the difference from living in a place with state-controlled media?
I absolutely agree with the understanding that private companies can, and often should, do whatever they want. I am also the sort of person who will argue that Twitter or some Twitter-like service should be censoring violent viewpoints (I am pretty supportive of mastodon.social's Terms of Service, for instance). But that's rooted in the same belief: we need to actively make sure that our society is the society we want it to be. It's not enough to make sure that our government is the government we want it to be, and treat everything between the government and the common man as an uncontrollable inevitability.
Fighting for the government to give freedom to corporations to do whatever they wish is very different from fighting for freedom for people.
Do you believe every website should be shut down if they don't have a comments section on every page? Should Google be forced to abandon PageRank because it censors shitty content?
Perhaps the core problem is that the "comment box" is a fundamentally unscalable tool. Instead of putting up a piece of content and letting everybody slap whatever they want on the end of it, maybe everybody needs to be given their own space, with no comment box. Maybe people should have to active seek out "comments" without having it pushed into their face. If "someone" built a system around that idea instead, perhaps we'd get a more stable structure.
(This, incidentally, harmonizes nicely with my other post that if you want to make money on this, you need to fundamentally rethink the whole situation and the entire incentive structure, not just create "X, but without ads!")
The mall owners probably like free speech as a concept and may even be anti-abortion themselves, but people yelling and waving objectionable banners around upset the other customers and are interfering with the business the mall owners are trying to operate.
> and you can't easily move your followers
So you mean people will keep using Twitter even if they delete some tweets?
Twitter is not a natural monopoly, not a monopoly, and it's not even clear that it will remain the incumbent leading platform.
https://news.ycombinator.com/newswelcome.html
https://news.ycombinator.com/newsguidelines.html
Gonna have to roll my eyes pretty hard at this. These are privately owned servers, they can delete whatever content they want off of them, if you don't like it, you're totally free to host your own server and content.
Having your posts deleted from a private forum is about as benign as it gets.
None of that changes the fact that twitter is still free to do whatever they want with their own code and servers, and you're free to do the same with yours.
https://www.theguardian.com/technology/2007/feb/08/business....
"In social networking, there is a huge advantage to have scale. You can find almost anyone on MySpace and the more time that has been invested in the site, the more locked in people are".
Twitter is an incredibly important communication medium; as an example, it almost certainly was instrumental in electing Trump to the presidency. Just because it's privately owned doesn't mean we should be content to have it run like a petty authoritarian regime.
(That being said, IMHO, this is truly shortsighted means to collect a couple of bucks today, and a good way to diminish the value of the network over the long term.)
Competition & the market is all well and good, but it's not a panacea. It's very easy to reach a "local minimum" where there are globally bad things happened that cannot be remedied by competition, because it's too expensive/hard/impossible for a competitor to come into existence.
Perhaps, but that's not an inherent property of twitter itself, it just happens that people are there now, but the same could be said about Digg 6 years ago, or myspace 12 years ago or ICQ 20 years ago, people move around the web as trends come and go. Maybe your competitor will be the next big one, but you're not entitled to a network effect just because you don't like twitter, and neither are you entitled to dictate twitter's prerogatives just because twitter happens to be popular as of April 2017.
I don't believe in the idea of "entitled to" or not "entitled to" as absolute moral truths. We come up with a set of rules as a society and entitlements come from those rules.
It's perfectly reasonable to imagine various combinations of rules and try to guess which combination will give us the society we like most.
One possible rule is "private companies should be able to do whatever they want under all circumstances," which is what you and several others seem to be arguing here. I'm sympathetic to that viewpoint in the small, but once corporate entities reach a certain scale and omnipresence, I think it ceases to be reasonable -- in the limit as a corporate entity grows large and powerful, it becomes a government. As it approaches that limit, it should be similarly constrained.
Let me give you an example that will probably make you agree with me. Let's say Twitter decides -- since, hey, it's a private entity and can do whatever it wants with its product -- to delete any accounts that some machine-learning algorithm has identified as belonging to racial group X.
Cool or nah?
There are also many more people online now than ever before, but nothing fundamental has changed.
> Many reporters basically live on Twitter; it's at the center our media world.
You mean they "use" twitter? So what? Real journalists are outside chasing down stories in the real world, not retweeting crap on twitter as literally anyone is capable of. If a journalist "basically lives on Twitter", they're a crap journalist. Feel free to paste a few twitter feeds from famous journalists and incredulously ask me "so is THIS person a crap journalist?". I'll maintain, if they're not a crap journalist, any work that has elevated them to the status of renowned journalist has absolutely nothing to do with twitter. As far as content goes, almost everyone agrees that twitter is crap, it just happens that a lot of famous people crap there as well.
> private companies should be able to do whatever they want under all circumstances," which is what you and several others seem to be arguing here.
I am not arguing anything even remotely close to this. I don't think private companies should be able to break the law, for example. What I'm arguing is that it is the prerogative of a private company to decide what they host and delete from the servers that they pay for and administer. The public is not paying twitter any money, nor are they forced to use twitter, nor is twitter even that important. Just because celebrities use twitter doesn't mean it's an important societal institution. I'll admit that twitter has had an important cultural impact because it is popular, but just because something is popular does not mean the government should regulate it. Once again, nobody needs or is forced to use twitter.
> as a corporate entity grows large and powerful, it becomes a government
I'm sorry but this is totally absurd. Twitter does not have the power to levy taxes or a standing army or literally any influence or authority over your life at all beyond what you give it. Twitter is a glorified messaging app that happens to be popular with celebrities. That's it. The technology isn't even special or unique besides the scaling concerns.
> Let's say Twitter decides -- since, hey, it's a private entity and can do whatever it wants with its product -- to delete any accounts that some machine-learning algorithm has identified as belonging to racial group X.
Is that "cool"? Nah, I think racism is uncool, and it would piss off a lot of twitter users and non-users (like myself), but hosting a racist website is not illegal, and I don't think it should be. At most you should be entitled to your money back, and since you didn't pay any, you're not entitled to anything.
You're never seen a breaking news story come out through twitter in a way that's not possible without instant social media?
> I am not arguing anything even remotely close to this. I don't think private companies should be able to break the law, for example.
Missing the point. This is a discussion about theoretically changing those laws.
> nobody needs or is forced to use twitter
I mean, nobody needs newspapers either. A lot of unnecessary things are very important.
> I'm sorry but this is totally absurd. Twitter does not have the power to levy taxes or a standing army or literally any influence or authority over your life at all beyond what you give it.
Look at walmart. They have half a trillion dollars of money flowing through them. In terms of GDP they would be the ~25th largest country in the world. You think that money doesn't have ridiculous amounts of power just because they don't have a standing army?
> At most you should be entitled to your money back
Imagine for a second that twitter grew to become as important as an ISP. Let's say 90% of the alexa top 10000 required a twitter login to use. Or getting cell phone coverage from a national company required a twitter login. Would you still say they're entitled to discriminate? Is there any threshold of impact on people's lives where you change your mind?
The same thing is possible via facebook or reddit or even yahoo.com which not only gets more traffic than twitter, but has a more homogenized front-page which would have a bigger impact on how many eyeballs see a story.
> I mean, nobody needs newspapers either. A lot of unnecessary things are very important.
And? Should the government force the newspaper to print or remove specific content (outside concerns with the law)? Now that sounds like a dystopia. If you don't like the content of the paper, you can call it a rag, pick up an alternative paper and move on with your day, that is like the quintessential example against your position.
> Look at walmart. They have half a trillion dollars of money flowing through them. In terms of GDP they would be the ~25th largest country in the world. You think that money doesn't have ridiculous amounts of power just because they don't have a standing army?
And? What's your point? Twitter has 2000 employees and can barley turn a profit, Walmart is the largest employer and the largest distributor of foodstuffs and textiles in the U.S. The differences are pretty obvious. Twitter is irrelevant in comparison to walmart.
> Imagine for a second that twitter grew to become as important as an ISP. Let's say 90% of the alexa top 10000 required a twitter login to use. Or getting cell phone coverage from a national company required a twitter login. Would you still say they're entitled to discriminate?
Well that extreme hypothetical is obviously completely different from reality where nobody needs to use twitter for anything. Literally nothing requires twitter, certainly not something as important as getting phone service or having access to literally ANY other website. Your contrived scenario is a great contrast to how irrelevant twitter actually is.
Social conformity is far more subtly persuasive than outright violence in this day and age.
"Choosing" to opt out of corporate ownership is equivalent to a de facto excommunication from society.
Not using twitter isn't an excommunication from society, that's absurd hyperbole that might be a sign you're living in a bubble. I don't use twitter, most people I know don't use it, I'm willing to bet most people on this forum don't use it, which is all totally anecdotal, but the effect size is massive.
Obviously not, which is why I said "opt[ing] out of corporate ownership" which includes but is not limited to Twitter, Facebook, Google, Verizon, AT&T, Comcast, Microsoft, Apple, Elsevier, etc.
You're obviously still seeing the world through this fanciful lens of Mom And Pop corporate libertarianism. But there's more to that story. The more power you pour into Mom and Pop, the less they resemble their usual run-of-the-mill town grocer, and the more they become The Town itself in their own right.
Corporations are graduating from companies and becoming as powerful or more powerful than many nations.
While you roll your eyes, many of us are seeing the greater trend of a world no longer run by countries and constitutions, but by companies and contracts. Worlds where you can't turn around without being faced once again with the company you think it's so easy to just "leave".
You say "get out".
It's oddly reminiscent of those saying "get out" to those who are upset that their party lost in a contentious political election.
Compare this with something like the ISPs, where consumers have to choose between one and often no alternative options in order to access internet services which are critical for participation in the economy. Unlike any individual ISP, If twitter disappeared overnight, it would have a minimal impact on the economy, society, or even the internet community in general, as most people would immediately shift over to one of the many alternatives like facebook, snapchat, or the explosion of competitors that would hit the scene or suddenly gain traction within days.
Twitter is not powerful, it is a popular messaging app where celebrities post publicly. The government isn't necessary here because consumers are not harmed by twitter sucking.
This statement is weirdly detached from reality. The value of a social network is the ability to connect to people. Unless you're, like, Oprah, you cannot unilaterally decree that everyone you follow and everyone who follows you is going to move to another social network. So yes, there is a huge thing stopping most Twitter users from moving to another platform.
This is kind of like saying, "There's nothing stopping you from eating sand." It's technically true, but eating sand will not yield the same results as eating food.
I think that statement is the one that is detached from reality; the reality where twitter is of negligible importance beyond shitposting with famous people.
> This is kind of like saying, "There's nothing stopping you from eating sand." It's technically true, but eating sand will not yield the same results as eating food.
You're comparing a choice between messaging apps with the choice between eating food (necessary to survive) and dirt, and I'm the one that is detached from reality? Nobody needs to use twitter. Let me repeat that again because it is the fundamental point that you and many others in this thread seem to be missing
Nobody needs to use twitter.
You won't die if you won't don't use it. You won't lose your job if you don't use it. You will still be able to communicate with your family, friends, and everyone you care to know online if you don't use it. There are tons of other social networking apps and websites out there. People use twitter because they like it. If the twitter userbase has a problem, they can start a trending hashtag or an internet petition or something else to get twitter to change its behavior, but twitter has no obligation to listen besides the obligation they have to corporate shareholders, because they provide their services for free and nothing prevents those users from moving to another platform.
How much value I personally assign to it is irrelevant. The bottom line is that it is not a necessity.
> You can't take one of the people I follow and substitute an arbitrary person and assume I'll get equal value. The people I follow are on Twitter, and are mostly not on "other social networking apps and websites out there.
Great. It sounds to me like you use twitter because you like to read posts from certain individuals who also prefer to post on twitter (and not some other site). Those people aren't forced to use twitter, and it isn't anything more than an inconvenience if YOU decided not to use twitter because YOU have objections to how twitter operates their core business. You want to use twitter because you want to stay up to date on "the people you follow". That is not a description of a dystopia. Being able to follow your favorite celebrities is not important (except to you personally).
Maybe we should get the government involved in regulating League of Legends balance changes since they have 100 million+ customers most of which actually spend money to use the service.
No matter how much value you derive from the specific individuals that compose your twitter feed, you are not entitled to any of it because you never entered into an agreement with twitter where you compensated them in exchange for certain guarantees, barring that or something illegal, the government has reason to get involved in what kind of content twitter choose to allow on their site, period.
Charge first leveled against the Dutch East India Company (VOC) in the 17th century. Of course when push came to shove, they were nationalized by the government. But the trope has far outlasted any of the companies its been pointed at.
That is why things like privately run blogs, forums and email lists are ultimately very important...
I know Mastadon is trying to do something like this, but IMO I think it has be premised on a centralized platform with direct democratic control if it's ever to gain steam.
This was inevitable. All the above-mentioned services are funded - in large part - by ads. When it came to choosing between serving the users vs. the advertisers the latter would always win in the long run because they were the paying customers.
What's needed is some sort of "public" space on the internet that's not controlled by corporate (and increasingly advertising) interests. Non-profits like Wikipedia and archive.org come close, but aren't meant for real time communication. Ironically, technologies like SMS are also somewhat neutral because they were conceived before advertising became the dominant business model on mobile and have no hooks for "curation" and "engagement".
I mean, I personally already do (in the form of various services, such as usenet), but I'm talking about larger portions of the internet. I think maybe the exclusivity via paywall of the right service might actually draw users in.
Unsustainable situations always seem to go on for longer than you expect, but I wonder if we're finally getting to be just a year or three out from Adpocalypse, when the ad-supported internet companies finally end up having to face head on that you can not serve two masters.
I wonder if there's going to be a market developing for services that look like current services, but actually cost money somehow. Probably a billion-dollar-level opportunity for figuring out how to charge for a Facebook or Google or Twitter a couple of bucks a month.
(If you are seriously inclined to take this on, which I would support, bear in mind that the answer to these questions, for all sorts of reasons, is never "It's just Facebook, with a subscription." Facebook, to take one example, has been deeply structured around advertising for years now. You can't take the end result and just remove advertising from it. You need to start back at the beginning and rethink the whole thing, figuring out how to get people to spend some money on it. And I can all but promise "It's Facebook, but cares about your privacy" is a dead letter too, as that has been tried. I don't know what the answers are, just some of the problems. It'll take some serious thought to solve this.)
That's brilliant.
It can't come fast enough for me, but I highly doubt that's only 3 years away. It will also be remembered as the .com crash 2.0.
You're really overestimating people's willingness to pay for a service that's already free and convenient. There's really no good comp for tens of millions of users switching from a free service to a paid service just to avoid ads/conspiracy theories.
Even completely free you can be profitable just selling 'credits' to send e-gifts etc. Facebook is functionally crippled, they still don't even have a dislike button.
Would you care to tell us more about this/these ??
Isn't the current state of the average person's use of the Internet completely contradictory to this?
A lack of a dislike button is functionally crippled? Please stop with the hyperbole. They have reasons for this and have rolled out other reaction types a while ago, and all of this is a miniscule amount of the functionality they offer to billions of people.
Did you miss my last paragraph?
I mean, if "just reconceptualize the entire idea of a social network" sounds easy to you, well... go for it. But it doesn't sound easy to me, which is why I said "It'll take some serious thought to solve this."
No.
>It'll take some serious thought to solve this.
I disagree. No amount of serious thought is going to come up with a solution to reroute an established aspect of modern human nature. The only way this happens is a black swan event that (by definition) nobody is going to see coming.
Perhaps the federal government could find a budget every year to fund a website that provides exactly this, and that those managing it are not employees of the government.
The first thought I had was that maybe UN should run something like this, but still, there's an issue that affects us regardless of who is running the service - social media are heavily network-effect-dependent. Unless you're willing to literally have a law against using privately-owned social media and forcing people into government-provided services, any attempt of building such a service will likely fail simply because Twitter, FB and Reddit are already there, and regular people won't have any strong incentive to jump ship.
(http://www.eternal-september.org/ if you want your own free text-only feed)
you're all idiots.
Jokes are not appreciated, but not because they are not understood.
The reason we're willing to believe that Twitter is doing this, is because so many other companies would absolutely delete a few posts in order to appease a paying client.
Money wins.
This alleged conspiracy would involve
(a) some rather rapid negotiations for a sum that wouldn't be much below the market value of Twitter,
(b) the believe that now, 24h+ after it broke on Twitter, it has not made the jump to many other distribution channels already, and
(c) the complete idiocy of United and Twitter in thinking such a scheme would not be noticed or, if noticed, would not result in coverage orders-of-magnitudes worse than what they deleted. Oh, and
(d) apparently they forgot to delete the original tweets, which were the one actually being shared.
All that is quite implausible, even though it may be possible. Here's an alternative theory: Twitter has, in an attempt to combat spam, implemented a filter that registers a sudden rise in certain keywords, maybe within a negative context. Once triggered, it throttles new tweets that match automatically, until someone overrides it manually. This system just failed spectacularly, because it had never before seen such an amount of tweets with such an imbalance of sentiment.
I'm not saying that the latter theory is true. I just believe it's much more plausible than Twitter just throwing its business away. And while I don't care much about this specific company, I believe something larger is amiss when every single event is always interpreted in the worst (barely) possible way.
If everyone and everything is assumed to be corrupt, pretty soon that's how it's going to be–either because it doesn't make a difference for the pitchfork-people if I'm really corrupt (or just incompetent/unlucky) so why bother? Or because those with pitchforks don't see problem with becoming corrupted themselves. Everyone is doing it, after all.
So, in an attempt to stem the tide of corruption, people scream for transparency, and everyone is accused, everyone is a subject, everyone is under investigation. That, however, cannot work: a liberal democracy does not have the means to audit and control everyone. A free society, and an advanced economy, is sustained by 98%+ doing the right thing even when nobody is looking. That, and the trust it brings, and the institutions it makes possible, is basically the difference between Canada and Somalia.
So I'll delay my scorn for a day and see what Twitter has to offer, and I'll needle the guy I know there with jokes and watch him turn red, and I'll know that moment of shame is (for him) more of an incentive to do better than a million hateful tweets would ever be.
Since then, I have seen it happen many times on various platforms. Twitter is particularly guilty of suppressing hash tags that go against their politics. Google does the same by manipulating their trending topics report.
I wonder if it can just be explained by user error? Do we /know/ these tweets were actually ever on twitter? Perhaps the tweet about united failed to post. (It's happened to me). And if that happens to a few people who posted about United, you then get a conspiracy. But if the same thing happens to the cat picture you tweeted, it's chalked up to a bug and forgotten.
Though given Twitter's recent track record with "ghost-deleting" and "shadow-banning", this sort of thing - if true - wouldn't be surprising.
I think we're on the cusp of seeing these corporate-tools lose their grip on the populace, once Akasha becomes usable by the common man.
[1] https://akasha.world [2] http://ipfs.io/ [3] http://zeronet.io/en
r/TodayILearned has at least 6 TIL United horror stories ATM.
2) Negative tweets about United could be considered "Fake News" in my opinion. Not because I am some "shill" for United. But because the facts are it was Chicago airport police that escalated the situation to excessive force. The United employees were not involved in that part at all whatsoever. In fact they will probably hesitate to call the authorities for help ever again.