Ask HN: Employers, why do you want us back in the office?

356 points by devoutsalsa ↗ HN
Many of us were remote, and now many of us are being asked to come back? Knowing office workers all work with remote people in other offices, and there’s not much in-office dynamic like maybe there was 20 years ago, what are your primary motivations dragging us back into the office? Nearly every meeting I’ve had in an office since 2014 has been a video conference with remote people.

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Not an employer. But I believe most employees simply put in less hours when working from home, and most employers aren't very good at rewarding people for their results, not their hours.
> I believe most employees simply put in less hours when working from home

From my experience and observations I've gathered from my teams, my conclusion is the opposite of this. I have to regularly tell folks to watch out for burnout and it's ok to wait until Monday.

That hasn't been my experience. With a home office, it's hard to tear myself away from work. Commuting is a waste of my time, and a "clean break" ends up costing my employer several hours a day. I'm salaried, so that isn't a monetary cost, but I've seen a real benefit to productivity.

Of course, employers want both butt-in-chair metrics and 24/7 availability without increasing pay. Don't give them that.

Opposite for me. At home I start working when I wake up and often don't stop until the evening. When I go into the office I have to get ready and commute, and then at the office there are so many distractions - our campus has fantastic fitness facilities and I'll often spend a few hours each day over there. So, at home I probably work for 10 hours. When on campus I probably get 4 hours of work in, if that. Plus, I am so much more productive at home. I have a quiet private office with a much faster internet connection and better equipment. On campus, people don't know how to shut up, so it is hard to get work done with people around me discussing things that have absolutely nothing about work - the other day, 2 people spent an hour discussing how much butter is in Danish cookies! Right next to me!
It is always the employees telling these stories, but how managers are supposed to know if they are really working? When they are at the office the see it with their own eyes.

Common counter argument to this is that the manager sucks because he/she can't measure the work otherwise. But from managers perspective it is much easier to force people to be on-site than fix his/her own problems.

Managers know who is and isn’t getting work done.
Person you replied to said they spent hours in the company gym during office hours. Either they are delivering what's expected of them anyway, or the manager has no idea what to expect regardless of in-office or remote working.

They also mentioned avoiding other distractions: That's the main feature of remote for me, after many years of wearing headphones all day in various offices.

> how managers are supposed to know if they are really working?

Because if they're not, they miss deadlines.

1. My manager lives and works in an entirely different state. 2. We do not have assigned seating on campus. We are just required to be on campus, but can find a place to work in any building. So, even if my manager was in the same state as me, I certainly would not be anywhere he could see me.
Same here, started my first fully remote job semi-recently. I've got a nice quiet area to work and the worst interruption I get is maybe my dog drops in for some pets. The productivity and satisfaction remind me of when I was way younger and used to code for fun before it became a job, so I actually kind of enjoy it.

Like maybe I go afk 30-45 mins here or there when I normally wouldn't in office. But for me, I put in more hours overall. A key to this was learning to not have my personal laptop open to the side, and avoiding distractions like social media and idle browsing.

YMMV of course, I think it can really depend on the person and their life situation. But the same could be said of anyone remote or not when it comes to productivity. It's on the managers to measure if things are getting done or not, which is the most important thing.

Over the past 2 years many studies have actually shown the opposite. People work during what was their commute time, they work when they are sick, during lunch break.
> But I believe most employees simply put in less hours when working from home

What do you have to back up your belief? I work from 8-6 on most days +/- 30 minutes. Lunch is a walk downstairs, grab something and eat it at my desk. That's pretty typical of the group of engineers I've been working with remotely on/off for the past 15 years. I don't think we're exceptional in this regard.

Just personal observations. I've worked with a bunch of larger clients and there were many people whose output over long periods of time was minuscule. Hard to measure when I was not their superior, so take it as just a feeling.
With three out of three different employees so far, all slowly did less and less work the longer they worked from home. I’m 90% sure one of them had an additional job, and another one admitted it when he quit. I don’t like to micromanage so give developers a lot of freedom. Few people have as much long-term integrity as we like to pretend we all have.
If they aren't getting stuff done, that's its own conversation. Whether they have a second (or third, or fourth) job is irrelevant.
They weren’t getting stuff done, because they weren’t putting in the time to get it done, because they were splitting their time between two jobs.
That's my point though. It isn't "oh they had two jobs so they got fired," it's "they weren't performing so they got fired."

Plenty of people with one job don't perform and get cut. I've worked with people in the past who I knew had multiple FT jobs, or a FT job and a very demanding contracting schedule, or whatever, and had no trouble doing their work in a reasonable timeframe.

This whole idea that it's wrong or bad to have two FT jobs just smells like some middle manager feeling like they "own" their employees. I'm glad to see the culture has shifted somewhat and people are starting to see how ridiculous that mindset is.

It’s not irrelevant and could be a conflict of interest if you work for competitors. Where I live I’m pretty sure you can’t have multiple jobs without informing all employers. Also you can’t claim more than a normal day job of hours, so both jobs have to be part time and can’t add on to more than one full time.
Less distractions tho.
I've definitely been on the other side of this. If I have a 5pm train home to catch and a 45 minute ride to disconnect from work, I'm not likely to log on later and get more work done from home. With remote, there is at least the temptation to continue working longer, especially if I have a lot of work to get done or a deadline.
Pre March 2020 almost none of my meetings in the preceding 5 years included a single remote person. I liked that better for working. I felt more connected to my colleagues and more in tune with what was happening around the firm.

Of course I also enjoy some of the flexibility of WFH.

People need social connections with their peers to work together successfully. It's much easier to build these connections in the office than virtually. Seeing each other a couple times per quarter for an extended period could also work, but it's easier--if you already have an office space--to bring people together in the office once or twice a week.
That sounds like a reason why an employee would go to the office. But not really something employer would care about - they don't care about employees social lifes in other contexts.
> "People need social connections with their peers to work together successfully"
Tens of billions of dollars in market cap of remote first orgs disagrees. You can work with colleagues without any superfluous social connection, it’s just a job, not a tribe or family. One should be both polite and effective; this does not make you friends.

The inability to support remote work signals the employer cannot manage based on performance, is power hungry, or is managing from emotion instead of data.

(have worked remote for 10+ years)

Yeah, but we know that people were more productive in home. So, nah.
I disagree, that's exactly why an employer would want that. Team cohesion is important.
You can't have team cohesion and outsource so better learn to scale early.
Team cohesion is important as far as being able to work collaboratively to finish a project, but it’s not clear that requires being in an office every day for 8+ hrs
Because people will leave. I will no longer work any job which doesn't have an office. Remote work is depressing and isolating.
OP pointed out that meetings and projects have happened remotely anyways for a long time - an experience I share. The peers you describe aren’t in the same place as yourself even if you’re both in some office.
I had an in-office contract in 2019. No one in the open office plan wanted to be interrupted while sitting at their desk. Everyone had headphones on. I literally used Slack to talk to the people sitting to the left & right of my desk XD
Why not just get rid of the office space and use the money saved to get people together twice per quarter for an extended period? I bet in almost every case it would be a significant cost savings for the employer.

Unless, of course, there is some other reasoning than what you state in your comment, like for example, middle management feeling irrelevant or sunk cost fallacy on office space?

It's very hard to get people to travel for days at a time. Especially those with children.
Couldn’t the employer just hire people close together if they feel like that is an issue and still not have an office space?
When I owned a business, that’s what I did. Everyone worked remotely, except for me and a couple of people. I had a small coworking space simply because working out of my shoebox sized apartment was not fun. I hired everyone from the local area & occasionally had a meeting in the coworking space.
This is true.

Companies can make this more appealing by holding the meetings in nice parts of the world -- note, nice doesn't have to be outrageously expensive -- putting people up in nice hotels with suitable space for spouses and kids, and by making the week before vacation for half the group and the week after for the other half, with the option to stay in the same hotel at the company's expense.

This won't work for everyone, or every company, but it's a much nicer carrot than usual.

Couldn't one say the same about getting people to come to an office 250 days per year?
No. It's a lot easier to hire someone to watch the kids on a regular basis, and also they go to school during the day. I can hire people to pick them up and watch them after school, and then help them after work with homework and chores and such.

But if work wants me to travel for a week, it either means my spouse has to pick up all the stuff I do at home, or I have to find someone I trust to stay at my home for a week on an ad-hoc basis.

It's much harder to find ad-hoc babysitting than regularly scheduled babysitting.

> It's very hard to get people to travel for days at a time.

I believe parent is suggesting quarterly gatherings of the existing office team, the ones who share an office now.

Happily commuting for hours and being away from home most of the week is actually super easy for people with children.
Mozilla used to do something similar.

For background, at least half, or more of the company is fully remote. It’s so many, that the transition to remote work was met with a collective shrug. So MoCo used to have weeks (maybe twice a year?) where teams would fly in to the office to work. Later, in a cost savings move, it switched to fly every everyone in MoCo to some place for a week twice a year. It was called “All Hands”.

I enjoyed the free trips to Whistler, Berlin, and Austin, and Maui, but it never really felt like work was actually getting done. It was conference room chats ostensibly about planning, but everything always felt a bit phoned in.

I never got it. Inevitably the real planning work would end up after we returned back to our regular locations, so it was more social than anything.

My personal thought is that RTO among the FAANGs is 100% sunk cost fallacy. They wasted billions on bespoke glass donuts, circus tents, and airplane hangers. There’s pride on the minds of these oligarchs.

Yes, all-hands like that 100% are primarily about social and unplanned factors - getting people to see and talk to people they'd otherwise not meet and talk to.
I’ve been in the glass donut, and it is pretty sweet. You would probably sunk cost fallacy yourself if you were in there too!
Most people don't want to be on travel every six weeks. You'd have to pay me a LOT for me to agree to that.
That happens through zoom. Half my team (including my manager) is remote. All of our meetings are over zoom, even when half the team is on campus at the same time. I go to campus, I find someplace to sit (we don't have assigned places to work), I hop on zoom calls as needed, I work, I go home. I never talk to anyone on campus - so my social connections are entirely the same whether I'm working from home or working on campus.
Five years in office. Five years fully remote with a team of dozens of fully remote engineers. I find the latter, in my experience, to be strictly superior in all ways including working together successfully despite being remote.

I think we overrate the need to build in-person social rapports. Just be a professional. I think there’s a concept where often work colleagues become friends and we misidentify that as being a key part of the work dynamic. I’m not sure it’s necessary. Most of my work colleagues are not my friends and I’m quite fine with that.

To whit, open source projects have been run for decades over nothing but email mailing lists. People participating in these projects feel a strong social connection.
And a bunch of conferences like FOSDEM, GUADEC, LinuxConf, PyCon...

All the while not forgetting that people contributing to free software have altogether different motivations: they are (almost) all in it because they want to contribute their own time to something they believe in.

Quite different from what majority of people in any company are there for.

I agree with you.

> Just be a professional

In my experience, there are many people that find this an incredible challenge. This is where it can easily fall apart.

Similar story here. 5 years in person, 5 years running a fully remote company (remote before Covid, not because of).

I agree, for the most part. It's not too hard to build good working relationships within a small team that's remote.

One notable challenge, though, is developing working relationships between different teams and cross-departments. In-office, it's easier because you likely at least know of the people on the marketing/sales/service team by running into people in the hall or at lunch. Remote, it's not unheard of to (literally) never interact with other departments at all.

So in remote, cross-department projects like "let's launch a new marketing site" become more difficult to orchestrate because the engineers simply don't know the people they're working with in (for example) Marketing until the project starts.

Granted, this issue isn't completely unique to remote work. At big 200+ person companies, even when 100% in-person, you won't know everyone and you'll face the same challenges. But for a 10-50 person company, it's pretty easy for everyone to know everyone when in-person. Still possible when remote, but it has to be encouraged at the management level since intermingling between departments for fun isn't something that most people will do on their own unless directed to.

Remote works really well for task-oriented jobs (like engineering, where you're assigned a Jira ticket to complete) especially when you're working with a small group of people every day. Remote starts to become challenging as an engineer if you're in a position where you need to frequently (and quickly) build working relationships with people on other teams to complete cross-departmental projects where collaboration is necessary.

This is also where good product managers can really come in handy. Good product managers will be able to handle the cross-team relationships, manage expectations, gather/communicate requirements (offloading that overhead from engineers).

>In-office, it's easier because you likely at least know of the people on the marketing/sales/service team by running into people in the hall or at lunch.

Only in very small companies or if you happen to work in the head office. I worked at the same company for thirty years and only met the sales people in the period before it was taken over by ABB. After that meeting anyone from sales was something that happened only rarely and always deliberately.

This is just conjecture, post some evidence for your claims
You can do this through any video conferencing platform. Or do we need to smell our coworkers for teamwork to work?
More important role of those connections is that they promote inertness in the employees so they will remain employees even when they are disadvantaged because social component will hold them back from moving on.
"People need social connections with their peers to work together successfully."

Our team doesn't, are we anomalies? People need to be mature, reasonable, responsible and accountable to work together well.

No you’re not.

There are many people who have never developed social connections outside of school or work and unilaterally decided that that is how people must socialize. After all if they can’t socialize outside of such an environment surely no one else can. If they can’t see a person as a person if they’re not face to face surely no one else can.

It’s unfortunate that these folk provide backup to the executives who are forcing RTO simply to provide the appearance of value and/or control over the plebs.

Well, I was really more addressing social connections with my coworkers, we share jokes, care about each other too but most I'd say have families and several of us are geographically diverse, so we don't socialize with each other or very little. Outside work, I do have social connections, long term friendships. I wasn't addressing socializing or not across the board.
> People need social connections with their peers to work together successfully

One size very much does not fit all, and that’s the entire point that those who prefer remote work are trying to drive home.

People need social interaction, sure, people also need to have social interactions outside of the office.

What we are seeing is a large swathe of people who use the office as their social life, and they’re taking the position that their inability to socialize out of work is important enough to inflict the negative consequences of returning to the office on people who don’t treat the office as a fun zone for personal sustenance.

> It's much easier to build these connections in the office than virtually.

This isn't self-evident to me at all.

It isn’t self evident that humans communicate better in person than from behind cameras and screens?

Do you know how much time people spend on other tabs while in zoom meetings?

Correct, it isn't self-evident to me at all, but it depends on what is being communicated, of course. In-person communications are slow, and half of the communication isn't really about the topic at hand.

In terms of meetings, I've only rarely seen a meeting that couldn't have accomplished the same goals in 1/10 the time if it done without being a meeting. Whether in-person or zoom. The information density is far too low, too much time is taken up with things that aren't moving toward the goal, etc.

Love these soundbites with zero evidemce. Absolutely not true, plenty of us enjoying remote, we can socialise in a bar/restaurant. No need for an office.
20 years ago I was on a lot of conference calls early or late in the workday, offshoring my job to a time zone 11.5 or 10.5 hours off, or with sysadmins 1 hour off.

The only thing that's changed in 20 years is Zoom or WebEx vs a conference bridge. There wasn't an in office dynamic then or now.

Funny how having everyone in the same office wasn't a concern when outsourcing was the new hotness.
Some problems are solved faster by multiple people getting together in front of a whiteboard and drawing. For those kinds of problems it’s useful to have people in the same room until we have AR solutions that can fill that need. Also for some people, not leaving their home caused significant issues in their performance. People aren’t solitary creatures, so for some - the office fills that role. For others, home office works perfectly well. There isn’t a yes/no answer here. I should perhaps add, that coming to the office was always voluntary in my company, way before Covid.
Ha the good old tale of people gathering around the whiteboard to solve hard problem.

IME, it's usually 30/60 minutes during which the Architect listens to himself, draws some nice boxes and arrows, overlooks all the edge cases and nuances and then everyone goes back to their open space desk. And the next day you realize that the solution doesn't work and you start a Jira comment thread.

Are you in my office?
If you’ve ever watched academics at work, this is one of the most common ways the sausage gets made.

Source: worked in various CS labs for a few years

> Some problems are solved faster by multiple people getting together in front of a whiteboard and drawing.

I hear this often, and it makes sense, but I am not sure how frequently do people solve problems with whiteboarding? Is it such a frequent problem that we need to be in the office every day?

I'm not sure i have ever solved a problem at a white board in my entire career.
Well, I do this every other day. The days where I need to focus on deep work and just grind things out, I stay home. The days where I need to be creative, I go to the office and get in front of a whiteboard.
Sorry but in my opinion you can't beat free styling with Excalidraw and a bunch of nerds leaning back in their own basements and home offices thinking deeply and being critical of ideas.

The overhead of having such meetings is next to nothing in remote compared to the office. No one has to get up to go to a meeting or book a meeting room.

Did you just have a eureka moment 5 minutes after a meeting ended? No problem! Ping the group chat and get on a call in less than 15 seconds while the idea is still hot in memory.

Oh you want to pick up where you last left off? No problem, upload last meetings Excalidraw file and start editing.

A lot of communication between people is non-verbal. Also, the interaction with drawing software is not the natural way for people to convey their ideas, we tend to use our fingers to point, to draw etc. For some types of problems, I stand by my point, that first person interaction speeds up problem solving. But obviously there are many kinds of problems that do not benefit from this. So the way we usually structure this, is we set a date/time when X people from a team work together in the same room, if it makes sense to grind through things together. And at other times, people choose their own schedules / workplaces.
Banks are offering almost 40% more than they offered me last year for 2 days hybrid. It's amazing.
Real estate.
What do you mean exactly? Is there a conspiracy from people who own commercial real estate to force people who lease that space to renew their leases? Are employers stuck in a sunk cost fallacy where they just can't conceive of letting something they paid for go to waste until their lease is up?
Commercial real estate is worth trillions of dollars and you better believe office REITs are terrified right now if the trend continues.
> not much in-office dynamic like maybe there was 20 years ago

what’s an example?

I think that in our field people work better together - more collaboration, knowledge transfer, teamwork and ultimately better solutions delivered.

I also believe that people are more motivated and engaged, and work harder and with more focus in a shared workspace outside of the home.

I was on the fence going into the remote work experiment, but everything I’ve seen since supports my feelings above. I’ve seen less of the good stuff and a lot more slacking off.

I think the level of flexibility we had before was about right for knowledge work. I could always get a day or two from home when I wanted some solo focus. I could always shift working hours to fit around life, or take a few hours out of the office for a personal errand. That was enough flexibility for me even though office was the focal point. I don’t think being asked to go back to the office with that kind of dynamic is overbearing or in any way unreasonable.

That does not require being in person, pretty much the entire OSS community demonstrates that.

Honestly I’m beginning to find “we need to be in person to collaborate” to be a red flag for unable to communicate and “will interrupt people working all day”

can confirm!

the culture at the company you co-founded and i worked for would have absolutely 1000% not existed if we were 100% remote.

we did amazing things, and i believe a lot of it was due to us being able to work together in person.

> there’s not much in-office dynamic like maybe there was 20 years ago

Yeah, because folks like you insist that office culture has nothing to do with productivity. I wonder if you've ever worked somewhere productive.

> dragging us back into the office

Dragging? Are we slaves now?

Obviously we’re not slaves. But if your employer says everyone is required to return to the office on some date, it’s not like you have a lot of options for saying no other than not showing up to see what happens or finding alternative employment.
How is this different from any other office culture of participation? Align or leave is not a new thing. You do realize employees negotiated WFH and remote work with their employers _prior_ to 2019 without issues, right? I'm not sure why the bar had to be lowered from the point, to be frank.
Well, see 4 years ago we invested in this new office building with lots of open office space and small conference rooms with shiny whiteboards. Now it's all empty and we need to make sure we can tell corporate it was a good decision. Therefore, we need as many butts in seats as possible asap.
Not an employer myself. But still taking a jab.

"We have set unrealistic expectations and those aren't met. So we conclude that employees are slacking. Thus we want you back"

Or

"We pick lower-tier employees who won't work until they are forced to."

I’m a CTO at a small startup, not forcing RTO on anyone BUT the vibe I get in my peer group is that managers don’t know how to manage remote teams, don’t want to do real performance management, and they personally have some loneliness issues they solve by working from the office. I work from an office with my cofounder 1 day/week, and it has been great for my mental health to leave my living room. I think broadly speaking that the path of building and managing a remote team successfully is different than in person in that (1) it should be more transactional, less relationship based, and you should be more comfortable and active in routinely cutting the bottom performers. Remote work does genuinely change the labor relation to be a step or two closer to the contractor model (extremely transactional and performance based, not culture/family etc). Remote work gives power to capital/management and it seems like most managers who graduated Stanford/MIT and learned to run teams in a zero interest rate env are not comfortable exercising this power on behalf of the companies they represent. (2) Managers should be hiring in low cost areas, you don’t need a team in NYC/SFBA for most things. There are great engineers in Latam. You can find very committed senior talent in latam for 120-160k, the US equivalent would be 180-250k, and the latam folks are less likely to job hop or negotiate a higher comp in month 12. (3) a lot of senior leaders don’t want to learn a new playbook (remote management). They have a playbook that worked, they used it for 10-15 years, and they want to turn the clock back to that time. Even if 30% of senior leaders at a company feel this way, that’s usually enough to “roll back” to how things were. The remote enthusiasts who haven’t taken on the new management style whole hog don’t have any wins to show, so the revanchist old managers are winning the hearts and minds of CEOs. The companies who mastered remote and learned how to do it right aren’t doing RTO BUT remote done right definitely is not paying a globally average Bay Area engineer locally competitive salaries for globally average work.
Man I do get it, cost of labor sucks as a business.

It’s always disheartening to me though that it’s just so easy for people to justify undercutting labor in just a few swift sentences like this, especially because the nuances of culture are very different, for one, and for two, there are downsides to this form of recruitment that never gets acknowledged from issues with time zones to acceptable quality standards and other things.

Maybe I’m just old, but it feels almost heartless to be compared by the numbers that someone should just “hire in Latin American because they have less leverage”.

Just treat your employees well. No you don’t need to hire in traditionally geographical Silicon Valley areas every time or by default, but you don’t have to go all the way to latam either.

I hope people in other areas of the world wise up to this and ask for 1st rate salaries and benefits

I believe for every person out there like the parent poster there are people like you and I who can hold back that flow. It's incumbent upon us to not give our skills or our time to people who treat us like disposable resources. It's also incumbent upon people like us to build companies and hire people who share those values, and to treat them with dignity and respect.
The people who think like that want RTO, which is part of what GP is saying. The disposable resource people champion remote work.
Exactly this, the two stable equilibria are “the company is the employees, we all work together in office” and “the company employs labor to solve our customers problems, and the company does this in the most cost effective way possible”.
Yep. This.

I can't believe HN zeitgeist cannot understand this.

Why would I hire a US employee for twice the cost when I can hire someone 95% as good remotely in a low cost area of the world and actually get an employee that sticks around for a decade vs. a year?

It's honestly not even really a decision at this point if you have the management infrastructure in place.

> when I can hire someone 95% as good remotely in a low cost area of the world and actually get an employee that sticks around for a decade vs. a year

This is fantasy.

It's not. The fantasy is thinking anyone outside the US not taking down $300k/yr is untalented.

It's not interesting to discuss outliers. Millions are being made playing this talent/wage arbitrage as we speak. The top 1% of engineers is not interesting to discuss, and certainly is not representative of the average FAANG employee (or salary).

Edit: Direct personal experience during my entire working career. Are there bubbles of super-talent completely out of my reach for such a pleb? Absolutely. But those folks are not interesting to the vast majority of companies needing basic but competent IT talent. Many folks here seem to be under the impression they are in that pool. Time will tell.

Unless you’re a front of the field AI researcher or have other extremely specific domain knowledge in high demand areas then this is reality, get accustomed to it.
Having done this for over ten years. It’s not. It’s actually way easier than people think.
Over 20 years of seeing this attempted by large companies and I have have never seen it work out well for them.

I'm not saying there aren't some talented developers working for cheap, but most of the time you get what you pay for.

Yes, so if you pay in the top 90% in a country you get top 90% of the talent.

The problem with “off shoring” is that’s how it is treated.

Remote work, where people become part of your team and work with everyone else is quite different and avoids the failure cases you have likely seen.

It’s hardly controversial to say that a huge chunk of Silicon Valley talent is from migrants. So clearly the training overseas is up to scratch.

> Remote work, where people become part of your team and work with everyone else is quite different and avoids the failure cases you have likely seen.

Thank you. I believe this is the point everyone is missing.

And this is new. Giant companies never did this sort of thing really. It was always the low effort outsourcing approaches I was seeing in these markets.

Today I'm now competing with IBM and the ilk in these markets for direct employees. The tides are shifting extremely rapidly and I don't think many in the US even understand what has happened underneath them in the past few years.

Not at all. European lead engineer here with already high salary (USD 112k TC). I would even accept 90k if it is 100% remote and I can travel the world.
Why would an offshore employee stick around any longer than a US one? They too would move as soon as they find a better offer.
> I hope people in other areas of the world wise up to this and ask for 1st rate salaries and benefits

LOL. That's totally out of touch. It is not about them "wising up". There are quite lots of different dynamics here at play. It is a complex and competitive market.

> No you don’t need to hire in traditionally geographical Silicon Valley areas every time or by default, but you don’t have to go all the way to latam either.

I'm sure all the latin american developers are super hyped about this advice not to hire them.

It’s not that. It’s about hiring developers with the same divinity and respect across the board.

It’s meant as a counter ti the idea of hiring them just because they’re “cheaper”

There's nothing even remotely disrespectful in hiring someone because they offer the services for a cheaper price.
> You can find very committed senior talent in latam for 120-160k, the US equivalent would be 180-250k, and the latam folks are less likely to job hop or negotiate a higher comp in month 12

Disagree. Quality engineers will ask for their worth regardless of location.

Also I think indexing on "less likely to job hop or negotiate salary" is short-sighted thinking. You're asking people to do a complex job where the key skill is critical thinking and self determination. Those skills go hand in hand with people willing to demand their worth from you. Sure, save a little bit of money now. But you're going to be building a brittle, disposable product with a brittle, disposable team for what ultimately will amount to a brittle, disposable company.

Employees in the bay and NYC have more opportunities and thus more negotiating leverage. It doesn’t mean they’re better at the work. Hiring in competitive locales does mean more brain space dedicated to “how do I retain this employee” and less brain space dedicated to “how can I make my customers happy and grow my business” which is a losing trade. The winning play is pay top of market rates to labor in low cost locales, and if the people you hire don’t work out then fire them quickly because you’re paying top if market and there is a lot of talent liquidity in that band. It’s the Netflix model, but global. Not really a new playbook.
"Fire them quickly" isn't always easy in some jurisdictions, though, at least without some very careful planning -- and sometimes not even then.
It’s a very effective playbook, but it’s taking the easy path. More interesting and challenging is building a high perf company that has a better relationship with it’s labor. A cutthroat model will always work, but I think humans are intelligent enough to build high performing groups that succeed while taking care of others. Even the mafia took care of family, in their own perverse way (If you off Tony for talking to the cops, you still take care of his wife and kids).
This is exactly wrong. The people you want to take care of are the top 25% of your team. When you let someone go, it’s often because someone in the top 25% is complaining that they do not trust the low performer and the low performer increases the workload of the high performer. When you have a team of high performers, new high performing candidates recognize that and see that as a huge plus for recruitment. No great candidate wants to join a team with people they see as less good than they are.
Never suggested that you can’t lay people off! Often times it’s not a good fit and it’s best for both to part ways. The goal is doing this with respect and treating them well upon exit, and more generally to my original point, creating a workplace that improves the human condition.

You might laugh, but for some being a builder of a place that treats people well while also being financially successful is important. In any event, it’s a interesting challenge that it seems few care to undertake.

For some reason coming back to this thread, its really wild how sociopathic c-suite types have to be.
Yea, that is the role. Don’t let anyone sugarcoat it for you. The point is to return value to shareholders. It’s difficult/impossible to do that while acting maliciously or without having gained trust so no one is trying to hurt people. The c suite in particular is paid to act on behalf of the company and it’s shareholders which leads to outcomes some might consider to be impolite.
It really shouldn't, but it surprises me every time I interact with these types of people. They behave and speak like their worldview is absolute and they justify their mistreatment of people as a necessary component of running a business. The dire warnings to the rest of us about job security and the ground shifting out from under us are just there to serve their power fantasy, but it provides good insight into the mindset of this class of individual. Good to have a template of what to avoid.

Like I said in a sibling post, the best we can do is: first, don't give our talent or time to these people. Second, start our own companies built on treating human beings with respect.

Are you saying that there is no quality talent outside of the US then, since US salaries are not a thing outside of the US?

To give you an idea, Google Warsaw pays just a touch above 100k to local senior engineers.

> Disagree. Quality engineers will ask for their worth regardless of location.

What data do you have to back this up? Top 1% engineers who have all the options? sure.

80% engineers? You will be paying double local market rates already and you will find you can trivially out-talent for the same budget.

Will this change over time? Sure. But reality on the ground is you can hire someone of equivalent talent for half the cost in Europe/LATAM/etc. vs. the US a the moment. In quantity.

Your 'worth' is determined by the market rate. Try moving to Pakistan and getting paid $250k without an SV network to fall back on.
> ...most managers who graduated Stanford/MIT...

> ...you don’t need a team in NYC/SFBA for most things... There are great engineers in Latam

> ...globally average Bay Area engineer

There are two sides to the kind of broad strokes generalizing you are doing.

It has been my experience, and the experience of everyone else that I know, that the Ivy League US-SF-NY people we work with are far and wide smarter, more productive, nicer, and way fewer problems, fewer emotional problems especially, than others in engineering and management.

Go ahead and run a LATAM team. Nobody really cares. It will not turn out to be the management superpower / huge insight you are making it out to be.

sounds like it would be effective if the cto was in latam too
Right? Funny how C-level employees never think they’ll get outsourced. Ten or twenty years from now there will be great CTO level talent founding companies in Latam if they aren’t already. Then the whole company can operate in a cheaper country with lower taxes and benefits. Good luck competing with that in the US.
They won't because they don't have anywhere near the same access to capital. There is no country even close to the US in this regard, and US salaries in software engineering are the exception, not the norm.
How much capital does someone need if wages are low and you’re building an auto-scale enabled SaaS business without an office?
I think the macroeconomic trend is that the work is moving slowly to poorer countries. Makes perfect sense, as in US there is a lot of money, it should mean less desire to work and more to enjoy life, meanwhile in poorer countries people have high appetite for money/work.

For example in India it used to be only outsourcing, but now they are launching their own startups as well, some quite succesful. Slowly the capital will start accumulating there as well. And that is a good thing, for global inequality.

Why not have the ceo in latam as well? What’s the US advantage?
Access to capital.
So… have the capital moved. Can’t be that difficult and VCs will make even more money. Win win.
> Right? Funny how C-level employees never think they’ll get outsourced.

Plenty C level people know this is the eventual outcome. They just also know that the runway is likely to extend beyond their working career because they control most business decisions for the foreseeable future.

They still operate on a relationship basis with ownership/capital while managing the company on a Netflix performance model for everyone else. Those relationships are likely to stay in place until both sides age out of the industry.

I've worked with a number of C level folks hired into companies from low cost regions and they have all been utterly stellar. This is coming, just not for the current generation of senior execs.

This is correct. Work like a dog and like you have a target on your back, because you do, and you’ll be safe for as long as possible, maybe even until retirement.
Lower taxes? Which countries are you thinking of? (Genuinely interested not a rhetorical question; IME many poorer countries have higher taxes, in percentage terms.)
I worked at an American company (smallish ad tech) that was fully remote and the CTO was a citizen of a LATAM country while CEO and most engineers (but not all) were USA based. Worked great.
No wait! Um, they need to have these important and serendipitous hallway conversations in SF office!
Yea. It could be! It’s my job to work really hard and have a huge impact so that option seems like a bad idea. I expect to one day be fired or demoted for someone better who can help the company grow more than I can.
> the vibe I get in my peer group

You acknowledge you are a cofounder of your company, therefore you and your cofounder named you as CTO (as opposed to an existing company where somebody was promoted or hired into the position by someone else). I'm just curious who your "peer group" is, the ones you believe "don't know how to manage remote teams" and have "loneliness issues" -- other self-proclaimed CTOs? Or a wider group of people? And what experience do you have that makes you so much of an expert? What are the long-term consequences of an engineering team that you assembled at a discount?

Peer group: CEOs, VP eng, CTO, directors at seed-series B companies where leadership team is Bay Area based. I think you’re seeing this wrong. Every other locale is a discount to SFBA/NYC. Many companies can and should pay top of market in cheaper locales. That is the winning remote playbook. Maybe the locale is Canada, maybe the locale is Argentina, maybe it’s Portugal. Pick your choice, they’re all 1/2 cost or less of SFBA/NYC, and if you’re all remote locale doesn’t really matter.
I agree with this. The natural conclusion of “I want to work remote” is the equalisation of global wages. This is great for developing countries with highly skilled English speaking people and terrible for entitled software developers earning 2-10x their remote counterparts.
> They have a playbook that worked

The playbook worked for them, but that doesn't mean it worked for the people they were managing, or the company they worked for.

My experience with managers and "the playbook that worked" for the past 50 years is that 80% of it consists of "if the employee is in their seat, and not visibly goofing off, that means they are working at 100% productivity; anything else is stealing from the company."

It's effectively rooted in an assembly-line mindset (where if you weren't at your post, you clearly weren't working, and it was pretty easy to see whether you were working when you were at your post), in addition to treating subordinates like robots with no mental, emotional, or even physical needs while they are at work.

This has been my experience too. The transactional vs familiar thing is a tradeoff IMHO and people will have different preferences.

Also: I'd like to ask you a few questions on Latam remote work. My email is in my About if you have the time!

"You can find very committed senior talent in latam for 120-160k, the US equivalent would be 180-250k,"

You can find devs in the US for less too. $160k for a senior dev in the Philly region is generous.

You’re c-suite material all right. A natural hate for someone asking for more compensation. Hope your startup fails.
See this is the thing that really confuses me about this whole kerfuffle.

The more we collectively push for remote work, the more likely it becomes that our compensation takes a huge nosedive. Engineers in Brazil or El Salvador will LOVE working at even 30% of total FAANG comp (while enjoying fewer worker's rights and fewer benefits), and they are by and large technically competent.

This whole thread has a very "I got mine" vibe to it.

You can have really senior talent in Latam, starting at 60k. Don't let any intermediary believe otherwise.
"culture/family etc"

That's really just a veneer for "transactional and performance based"

Whenever I hear a company say that they are like a family, I run. In a family, you don't lay off family members. As a matter-of-fact, if it is a family run business, and there's a business downturn, they will lay off all workers and leave their actual family members working.

In reality, saying it is "family" is just a machiavellian ploy to pretend a business actually cares about the employees, in order to make them loyal to the company, without the loyalty going the other way. I've read so many stories about how owners were always talking about the company being "family" but when push came to shove, they shoved the employee out the door. But like so many companies, all the ones that are shedding employees, they never seem to fire the C-suite, somehow.

As far as culture goes, all companies want to create a culture that is maximal efficiency for the company. That's all the culture is in a corporate world. It's transactional. No company is going to have a culture of 5 hour picnic lunches every day, followed by an hour foot massage for everyone so that only 2 hours of work get done a day. That would be silly. ALL business cultures exist to maximize shareholder investments. To the extent that cultures are different is just a different way of trying to maximize employee output. Nothing is wrong with it, but it actually is transactional. To the extent people talk about "culture" that is really just trying to polish the turd.

I agree with everythinig else you wrote.

It's a combination of the following: 1. Hr and management Karen's/Joe's looking for control 2. People who hate their families and want a socially acceptable way to get away from them. 3. Corner office types who spent their careers trying to get one just to have COVID and cloud services make them realize it was all a mirage anyway.

At least this is what I've seen. I don't have a problem with hybrid schedules but the last in office place I went to did a Monday, Wednesday, Thursday hybrid week. FFS, it was awful. Id have all of this go juice for Monday, lose it for work from home Tuesday and be miserable for Wednesday and Thursday. Just do Monday through Wednesday in office or Tuesday through Thursday. Just keep all the in office days together.

I think a lot of people are abusing WFH. Some make it obvious like doing meal prep during refinement but others are just kind of ghosts during the day. Even as a fellow team member reviewing code it's hard to tell how much my coworkers are working. Assume my EM has less of an idea than I do and anyone above them is totally in the dark.
Caring about the raw amount of time people put into their jobs sounds like a middle management thing to do -- rewarding showing up and putting in hours like it was PR.

If the results are there, and in accordance with the employment contract, time shouldn't matter.

Except that they also take advantage of the flexibility of agile. If a story is pointed for 2 days and it takes 3 it's better to take that as a missed estimate than a developer not producing as much as they should. Hammering them because they let a deadline slip leads to all sorts of bad things. But, again, even as a fellow team member I can't tell if they worked for 2 days and fucked off for one or it legitimately just took longer than expected.

And "results are there" is just hand waving away the problem. Nobody can measure developer results in any sort of systematic fashion. If you've got a way then by all means share with the world.

Time does matter because the agreement between companies and workers is money for time/effort. I'm not giving back salary if my project flops and they're not giving me (much) more money if it makes the company millions.

When people were in the office, were you able to tell the difference between someone staring blankly at a screen vs actually doing work for six hours?
I'd think so, but either way staring blankly at a screen for six hours a day is way worse than writing code. A much smaller temptation than all the entertainment options in your house and abound.
I think for most people, procrastination isn't actually about doing the more fun option.
To me this reads as wanting to crunch developers out of more value than one is paying them.
Expecting people to pay attention during meetings and not be a ghost during a day is crunching developers? Give me a break. We're all highly paid professionals. It's not unreasonable to be expected to act like it.
I swear the entitlement in this industry is off charts.
Yeah I really doubt many people here would be happy about being grilled constantly about their output. I'd rather work in a high trust environment, but this requires actually having trust which is pretty hard remote.
Our solution here to quickly manage out the folks who don’t build trust. Using a simple “yes/maybe/no” framework and have maybe converge with no in a month, you quickly get to a team with high trust.
This is an interesting problem. The counter problem is how do we avoid companies making too much profit? Because that is free money the company got lazily without the shareholders working extra hours.
Contractors get to set their hours. Employees are expected to be performing services for their employers for a minimum of 30 hours per week: https://www.irs.gov/affordable-care-act/employers/identifyin....

If you're signed into Teams but playing a game or watching a movie, it could probably be challenged in court whether you're performing a service for your employer.

Ever read "Thinking fast and slow"? You can more effectively problem-solve when not actively trying to solve them, so it seems completely reasonable to me to distract your conscious mind while pondering a problem.
I'm working within minutes of waking up, and shower during my lunch break -- taking about 20 minutes total, instead of the hour spent on an office lunch. I take a minute or ten to do chores like laundry, meal prep or dishes, usually no more than twice a day -- in the office, I take similar length breaks and often end up socializing with others. I often find overlooked solutions during my breaks, which are spaced out to prevent eye, neck and wrist strain, or to blow off frustration with a difficult issue. That isn't abusing WFH, it's using time wisely. I can't speak for the people ghosting, but doing chores is not abusing WFH.
>That isn't abusing WFH

Did anyone say it was?

Your words.

> I think a lot of people are abusing WFH. Some make it obvious like doing meal prep during refinement...

What does "it" refer to in that sentence, if not the immediately preceding "abusing WFH?"

Which of the things you mentioned are equivalent to doing a distracting task during a meeting you're supposed to be paying attention to?
You may be surprised to know that one can do meal prep and pay attention to sprint refinement at the same time. For me, having something to do with my hands while talking helps to keep me focused.
You're supposed to be actively participating in refinement. Reading the story being talked about, looking up documentation, checking on potential solutions, and other things of that nature. You can't do that with raw chicken on your hands or while walking to the fridge to get veggies.

The fact that this has to be explained to people is why there's a push to return to the office.

Maybe put your condescension away for a second and try to understand a different perspective.

Your refinements work a little different than mine. In mine, the SME or the person who opened the issue (often the same person) reads the story, gives any extra context, answers questions, etc., we assign a point value, and move on. Refinement can be a discussion -- it doesn't always have to be a research session.

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> You're supposed to be actively participating in refinement. Reading the story being talked about, looking up documentation, checking on potential solutions, and other things of that nature.

That's a load of context that wasn't clear from your original comment. The jargon "refinement" is not used where I work.

> The fact that this has to be explained to people is why there's a push to return to the office.

That you then need to backfill assumed context is not going to be solved by returning to office. That it's now been clarified in text, in a work situation, could be turned into a resource to be referenced in a future conversation. In the office, the explanation would be ephemeral, and may need frequent repetition until somebody overcomes the hurdle of committing it to text.

I'm not sure how this context is relevant. The point is that you're supposed to be paying attention and I've not yet met a human that can pay attention to two things at once as well as they can to one. I've met a lot that think they can but not any that actually could.

This is why return to office is an attractive option. People are definitely not bringing veggies to chop or laundry to fold to a conference room. And most of them are going to pay attention to a person in their presence talking to them because of basic social niceties. It solves the problem with much less hassle than actually having to identify and cull people who can't handle WFH.

[flagged]
> irrational micromanaging bully

The fact that having a standard of "pay attention in meetings & don't be a ghost" gets you labelled an "irrational micromanaging bully" is exactly why management pushes for a return to office. It's just way less of a hassle for them than having these sorts of battles.

> evaluations of people without knowing their story.

Pot meet kettle

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Is that… something that ever happens in a meeting in person?
> Reading the story being talked about, looking up documentation

That seems odd to me. I can give my full attention to something I am reading, or to listening to what a person is saying in the meeting, but not both at the same time. If I start looking up documentation, I'm going to miss what is being said.

Can... can most people split their attention this way? Am I weird?

I can do a completely mindless manual task while listening to someone speaking (though I struggle to do something manual while reading) - but this doesn't seem to be what is expected here.

I can talk and listen while chopping veg, but okay
"A lot of people are abusing WFH" doesn't mean "all" so ask yourself why you are assuming this internet stranger has unfairly lumped you, personally and specifically, into the "abusing" group and taking offense?
Thanks, this made me laugh out loud. Of course I feel guilty every time I step away from work. That doesn't make the reflex healthy or sustainable.
I know someone who basically only actually works 3-4 hours a day. The rest of the time they do other personal things but are still available online. They get told they're doing a great job and hit all the important targets.

This person also routinely ignores/mutes as many meetings as possible and frequently multi-tasks in the gym, house chores, etc. Had that person been in the office they'd have had their time wasted on useless all-hands meetings, etc., so now everybody's happy (because that person hasn't had to quit, because life's too short).

Working based on hours doesn't work remote. It should be based on deliverables.

>I know someone who basically only actually works 3-4 hours a day.

I'm not sure if people are even doing that. And really if you tack on a couple hours of pointless meetings we're pretty close to 40 hours a week. They're within spitting distance of an expected work week and if they're responsive and hitting targets then who cares. I'm talking about people I think work more like 3-4 hours a week.

They are. My former employer briefly had WFH due to COVID. It ended with a small number of people getting fired and the rest coming back 5 days a week. People just weren’t working, and they had some astonishing IT stats that hinted at how bad it was.

Over at Google, there’s an internal study that shows raw code checkins have dropped dramatically since WFH. I’m pretty sure Sundar’s 20% more productivity comment came directly from the numbers in those slides.

It does not surprise me that Zuckerberg and Benioff have gone the length of calling out their employees’ productivity directly. I’m really surprised this comment is this far down, when it’s been painfully obvious at the couple companies I’ve worked at through the pandemic that productivity is the elephant in the room. Some CEOs dress it in corpspeak about collaboration, but if Google, Meta, and Salesforce are all complaining of worker productivity, I think that’s the true reason. I think we’re too afraid to take an honest look at how productive we are, which will ultimately be the demise of WFH we want to defend so badly.

> it's hard to tell how much my coworkers are working

In a rare occasion I get a desk anywhere near a coworker when we are in the office, I also find it hard to know how much they are working.

The physical presence in the same city, building, or even sat right next to each other, goes not give me any information.

You shouldn't need to measure your company's productivity in output based on these things. Are people getting the necessary work done? Your measures are wrong if you feel worried about not being able to tell if people are "actually working". It should be painfully obvious if the necessary work isn't getting done.
Am employer, but only after covid- during covid i wanted to get back to the office as soon as i was vaccinated. The reason for that is that i missed my coworkers. I missed the spontaneous connections, the conversations, the hang outs. People are social beings, and being fully remote means a lesser emotional connection. I don’t like that.
For those who are replying with "all my projects were remote before anyway" or "I was on video conference before fully remote work too!" - how many of these co-workers on video were at another office site, or had worked at an office site before "going remote?"

Before 2020, I also had video attendees in almost every meeting, but they were either at another office site where they still had a peer group and some co-located team members, or had a long tenure at the company and had been "allowed" to work remotely.

In my opinion these previous remote-attendee situations are totally different dynamics from running a fully remote team. There is a special, major challenge in managing a team where many team members have never met one another, a coworker of any kind, or their management in person. It's a surmountable challenge and I think some of this can be explained by the cynical "employers would rather let remote employees go than learn something new" take, but working in and managing a remote team is still a unique experience IMO.

I've worked on fully remote teams since the mid-2000's.
Fully remote teams didn't come out of Zeus head fully formed in March, 2020. There was less of them, but they existed.

I consider the dynamic you described, of local teams in separated locations that have to work as one, actually to be a major antipattern. The communication doesn't flow as well between locations as it does inside each location. It's much better to shape the teams to the geographic organization.

I think the worst anti-pattern is the "soft return to work" pattern that's sprung up, where one cohort of people have met and work together in person while the rest remain distributed and have never met. I think that "partially distributed" works if the team have all met and worked together in person at some prior date, but otherwise it's a minefield which demands very careful management and ideally (if possible), periodic in-person meetups.
it's funny that some assume that before 2019 remote work didn't exist and everything was done in-office... :-)
Of course remote work existed before 2019, but there are also an enormous wealth of statistics indicating that it was not very common. On the flip side, some Hacker News users assume that because they had an extremely rare remote job before 2019, it's the "normal state" of the world.
Sadly, the biggest employer motivation is some have very long leases and don’t want to look stupid to the board for having signed up for useless office space with a decade still on their lease. Others are motivated by ego, being able to walk down isles watching their minions tools away. However, never meeting people IRL definitely reduces collaboration and performance on highly iterative and collaborative projects compared to everyone going and meeting IRL. Meeting at least quarterly for 3-4 days can make things work, but time in an office is better. Again, if you work on a team. If you are and IC, quarterly if probably fine or entirely remote might be fine too.
Shitty management/lack of processes.

That's it.

And I think it's understandable. Management is hard.

It’s usually the executive class of employees making these decisions, and they want to convey business as usual to the board and others that they report to. They also work differently than almost everyone else. They usually have meeting all day and the topics and decisions being made benefit greatly from the in person dynamics. They also get a lot done by just dropping by other peoples desks and quickly having an impromptu conversation.

They’re pretty removed from the way you work as a non-executive and don’t really care that you can accomplish your job just as easily remotely. In their mind, it’s not best for the company.

They’ve also lived the mandatory WFH days and the whole decision making processes slowed down or they just put a lot of things on hold because it couldn’t fully or appropriately be decided without difficult meeting logistics. These are things you’re unlikely to be aware of as a non-executive.

I think it’s mostly this! And it’s not necessarily malicious - the exec folk have lost sight of the way most people work. To them it’s “obvious” that the office is better, because it IS better for their type of work.

Managers schedule VS makers schedule.

Add to that exec level are usually already rich enough that they don’t have commute or schooling problems to deal with. So they just can’t understand why RTO isn’t popular!

I'm not a direct employer, mostly an investor and solo entrepreneur who has low likelihood of ever employing people again. Used to be a big employer until sold my company.

Personally I have seen lots of different work in my previous work, and I just don't believe that remote work provides as much value for the shareholders. Productivity is likely better as remote, but the communication and trust issues cause problems. People often end up working on wrong things.

Personally I won't be investing in remote-only companies, unless it is somehow extremely stellar project.

> People often end up working on wrong things.

The must have pretty bad managers then. Why should there be a trust issue? My manager assigns me a task, I do it on time and they are happy or I fail to do it on time and they are unhappy. How does where I do that task make a difference?

I think the return to office thing is just a cover for incompetent management.

Yeah, let's say that it is incompetent management. As an business owner, you can fix the situation either by forcing people into offices, or firing the bad managers and recruiting a competent management instead. To me the latter solution sounds crazy expensive and difficult compared to the first.
> you can fix the situation either by forcing people into offices

That probably doesn't really fix the problem, the incompetent manager is probably still incompetent just in a smaller sphere of operations.

Not an employer but I noticed that after 2 years of working remotely I feel like I have enough. Not just enough of working remotely. Enough of working at all.

Then again I don't think I ever stayed in any company for more then 2 years so that just might be me.

I have a very hard time believing people are so out of touch with reality that they don’t understand why employers want people in the office.

You’re not in back to back meetings from the moment you start work until you finish. Not all meetings involve teams in other geographies and even ones that do might still be one where most people in the call are from one city.

While in office, every single person talks to coworkers at many random times throughout the day. That builds comradery within and across teams. That, in turn, means each employee cares more about their job and the success of the people around them. That in turn, makes it harder for them to look for other jobs because your not just completing some tasks from day to day like a machine. It’s not just boring chit chat either. You’ll sometimes briefly turn your chair or walk a few steps to get someone’s opinion/ideas about something you’re stuck on with your work and vice versa.

Aside from this, having people in the office reduces the number of people who slack off during the day. This point shouldn’t be glossed over. Not only does it hurt productivity, depending on the type of job, that will put extra burden on others on the team. A slacker could at the very least take on some of the work of others and that reduces overall stress and improves overall morale.

I love remote work and would hate having to go back to the office more than a couple times a week. That said, I can still be objective and understand the viewpoint of someone running a company and wanting in person collaboration.

exactly my thoughts! (employer here)
I can't speak directly for the people you're actually asking. I'm involved in these meetings at my workplace. I don't agree with the call to bring everyone back to the office even though I like working from an office. I've been fully remote since before the pandemic but I like seeing coworkers. I'd like to think I can "see it both ways." I voted against bringing people back but I lack the all important "C" or "V" in front of my title so my opinion carries little weight.

From my company's discussions, my take is that it's hard for the C suite to feel connected to employees without face to face time. Why? Probably the very basic issue of 1 on 500 or 1 on 5000 communication, which is hard in person and even more so online. I don't mean 1 on 500/5000 presenting, I mean the exchange of ideas and gaining understanding of the people that work for you. If you're a front line manager or sufficiently senior on the IC track then you likely had to learn new techniques to communicate in 1 on 10 and 1 on 20 engagements. It's harder to scale that to 1 to 500 or so.

If you hold the power of sword and purse, then it's "easier" to mandate that people work from a location you can easily travel to.

Employer here. We had a fancy brick and timber office. It was beautiful and centrally located. I let the lease expire in 2021 after everyone went remote for the pandemic. There has been no sign of any decay in productivity.

It is true that hanging out in person develops a sense of human connection that feels good. But is that needed for effective work? I’m not so sure.

Brainstorming and creative collaboration activities seem more effective when done in person, so we have periodic “off-site” retreats for a day or two, or we meet at a conference. But most of work is just grinding. That works perfectly well from a home office.

>Brainstorming and creative collaboration activities seem more effective when done in person

Let me tell you, I hate these. And I will take vacation days to avoid going to them. And I also think they're not very productive no matter how many 'How To Run A Sprint' classes the organizers take.

I think you're thinking "brainstorming and creative collaboration activities" implies something corporate organized. But it can also refer to actual brainstorming and creative collaboration that happens spontaneously and organically when smart people happen to talk to each other.
I consider myself 100% a remote guy, but c'mon. Isn't it reasonable for people in an org to be in the same physical space a few times a year.
No, why do you think it’s reasonable that be a requirement to be productive?
Because it helps people bond and so work better as a team. Plus probably not all your colleagues are complete introverts and may actually enjoy the company of others.
In my experience the only thing helping people work better as a team is just working better as a team.

Be patient, kind, and spend an extra minute writing a more detailed email that is helpful to your colleagues. If you're a manager, give them the right tools and empower them.

But this is completely orthogonal to whether the work is in an office or remote.

Part of the in-person experience is the opportunity for people to correct mistakes in communication. Many people are not effective writers, and so pushing for async or writing-heavy communication is difficult at best. Having one-on-ones by voice or video often helps cut down misunderstandings, and in-person is a way to help reduce the barrier to entry for such interactions.
This is just an example of extraverts forcing their way of doing things on others.

If people are bad at writing, they can get better at it, like any other skill. I have a bad memory for voice/video conversations, so my preference is to always have a written email to go back to for reference.

But I'll still attempt to do what my other team members are comfortable with.

I enjoy the company of others, but I can't say I much care for being forced to interact in-person with specific people. It's not that I dislike my coworkers, it's just that there's better ways to spend my time than in an office.
Because while I think the benefits of remote work clearly outweigh the cons, I also concede that face-to-face human interaction provides a host of benefits that cannot be replicated virtually, and meeting my clients and partners in person from time to time is nice (if I worked as an employee, I'd think the same of my teammates and bosses)
Personally I don't see any difference at all in being in the same building vs on online zoom/video meeting.

I find it very strange that being in a room with someone is somehow different than being on a video call.

You can see the peoples' faces...what are you going to do in person? Touch peoples' naughty bits? Fart so everyone can enjoy? I don't get it. You are there to exchange ideas. Being face-to-face in person allows you to see the person's face and non-verbals. But you get that in a video conference.

I don't understand.

I can imagine how one could arrive at such conclusion, but I have seen somewhat useful stuff come out of those.

Some key components for me are:

- don't impose too much structure, or God forbid, try to make it fun. It's work, let's complain about work and hopefully some useful ideas might come up - Bring in relevant people, that actually get work done. The less managers the better. - Don't be afraid of being negative. The whole point is to complain about shit and see communalities in problems, and perhaps come up with potential solutions.

This is the key point. In the arranged meetings and workshops that everyone likes so much there's constant pressure to be positive and come up with quick solution before deadline. Open ended complaining is far more productive.
Those type of discussions are great. Sounds like you just work at a horrible place where the only brainstorming going on is about super boring/worthless material.
I feel the same way. And wasn't there research showing that group brainstorming was the least likely to produce the best ideas? I should go look that up.
> It is true that hanging out in person develops a sense of human connection that feels good. But is that needed for effective work? I’m not so sure.

Especially questionable in an open-plan office, everyone is trying just to concentrate and are wearing headphones.

We were guilty of this. Open plan all the way. It was - to reflect back - horrible.
That was the best of both worlds. Headphones on, you're focusing, standing around the coffee machine, you're open to chat. There is really no signal for remote that someone is open for a random chat.
Regarding brainstorming, I was reading “Quiet” recently, and the author quoted a study that indicated that brainstorming worked better on almost all metrics when it was done in isolation, and then the group discussed the ideas afterwards.