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For me the most interesting example on this page is the sticker gif halfway down the page.

Up until now, chatbots haven't really affected the real world for me†. This feels like one of the first moments where LLMs will start affecting the physical world. I type a prompt and something shows up at my doorstep. I wonder how much of the world economy will be driven by LLM-based orders in the next 10 years.

† yes I'm aware self driving cars and other ML related things are everywhere around us and that much of the architecture is shared, but I don't perceive these as LLMs.

I do not know what an agent is and at this point I am too afraid to ask.
I wonder if this can ever be as extensible/flexible as the local agent systems like Claude Code. Like can I send up my own tools (without some heavyweight "publish extension" thing)? Does it integrate with MCP?
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Meredith Whitakers recent talks on Agentic AIs ploughing through user privacy seems even more relevant after seeing this.
It's very hard for me to imagine the current level of agents serving a useful purpose in my personal life. If I ask this to plan a date night with my wife this weekend, it needs to consult my calendar to pick the best night, pick a bar and restaurant we like (how would it know?), book a babysitter (can it learn who we use and text them on my behalf?), etc. This is a lot of stuff it has to get right, and it requires a lot of trust!

I'm excited that this capability is getting close, but I think the current level of performance mostly makes for a good demo and isn't quite something I'm ready to adopt into daily life. Also, OpenAI faces a huge uphill battle with all the integrations required to make stuff like this useful. Apple and Microsoft are in much better spots to make a truly useful agent, if they can figure out the tech.

It's smart that they're pivoting to using the user's computer directly - managing passwords, access control and not getting blocked was the biggest issue with their operator release. Especially as the web becomes more and more locked down.

> ChatGPT agent's output is comparable to or better than that of humans in roughly half the cases across a range of task completion times, while significantly outperforming o3 and o4-mini.

Hard to know how this will perform in real life, but this could very well be a feel the AGI moment for the broader population.

Time to start the clock on a new class of prompt injection attacks on "AI agents" getting hacked or scammed during the road to an increase in 10% global unemployment by 2030 or 2035.
One the one hand this is super cool and maybe very beneficial, something I definitely want to try out.

On the other, LLMs always make mistakes, and when it's this deeply integrated into other system I wonder how severe these mistakes will be, since they are bound to happen.

The "spreadsheet" example video is kind of funny: guy talks about how it normally takes him 4 to 8 hours to put together complicated, data-heavy reports. Now he fires off an agent request, goes to walk his dog, and comes back to a downloadable spreadsheet of dense data, which he pulls up and says "I think it got 98% of the information correct... I just needed to copy / paste a few things. If it can do 90 - 95% of the time consuming work, that will save you a ton of time"

It feels like either finding that 2% that's off (or dealing with 2% error) will be the time consuming part in a lot of cases. I mean, this is nothing new with LLMs, but as these use cases encourage users to input more complex tasks, that are more integrated with our personal data (and at times money, as hinted at by all the "do task X and buy me Y" examples), "almost right" seems like it has the potential to cause a lot of headaches. Especially when the 2% error is subtle and buried in step 3 of 46 of some complex agentic flow.

Honestly, though, there are far more use cases where 98% correct is equivalent to perfect than situations that require absolute correctness, both in business and for personal use.
My favorite part is people taking the 98% number to heart as if there's any basis to it whatsoever and isn't just a number they pulled out of their ass in this marketing material made by an AI company trying to sell you their AI product. In my experience it's more like a 70% for dead simple stuff, and dramatically lower for anything moderately complex.

And why 98%? Why not 99% right? Or 99.9% right? I know they can't outright say 100% because everyone knows that's a blatant lie, but we're okay with them bullshitting about the 98% number here?

Also there's no universe in which this guy gets to walk his dog while his little pet AI does his work for him, instead his boss is going to hound him into doing quadruple the work because he's now so "efficient" that he's finishing his spreadsheet in an hour instead of 8 or whatever. That, or he just gets fired and the underpaid (or maybe not even paid) intern shoots off the same prompt to the magic little AI and does the same shoddy work instead of him. The latter is definitely what the C-suite is aiming for with this tech anyway.

To be fair, this is also the case with humans: humans make errors as well, and you still need to verify the results.

I once was managing a team of data scientists and my boss kept getting frustrated about some incorrectnesses she discovered, and it was really difficult to explain that this is just human error and it would take lots of resources to ensure 100% correctness.

The same with code.

It’s a cost / benefits balance that needs to be found.

AI just adds another opportunity into this equation.

Also... he "thinks" it got 98% of the data correct. How does he know?
>It feels like either finding that 2% that's off (or dealing with 2% error) will be the time consuming part in a lot of cases.

People act like this is some new thing but this exactly what supervising a more junior coworker is like. These models won't stay performing at Jr. levels for long. That is clear

yes... and arguably the last 5% is harder now because you didn't spend the time yourself to get to that point so you're not really 'up to speed' on what has been produced so far
This reminds me of the story where Barclays had to buy bad assets from the Lehman bankruptcy because they only hid the rows of assets they did not want, but the receiver saw all the rows due to a mistake somewhere. The kind of 2% fault rate in Excel that could tank a big bank.

https://www.computerworld.com/article/1561181/excel-error-le...

Seems like solutions looking for a problem.
It's great to see at least one company creating real AI agents. The last six months have been agonising, reading article after article about people and companies claiming they've built and deployed AI agents, when in reality, they were just using OpenAI's API with a cron job or an event-driven system to orchestrate their GenAI scripts.
There is the Claude Code cli, now Gemini CLI. Where is ChatGPT CLI?
I'm not so optimistic as someone that works on agents for businesses and creating tools for it. The leap from low 90s to 99% is classic last mile problem for LLM agents. The more generic and spread an agent is (can-do-it-all) the more likely it will fail and disappoint.

Can't help but feel many are optimizing happy paths in their demos and hiding the true reality. Doesn't mean there isn't a place for agents but rather how we view them and their potential impact needs to be separated from those that benefit from hype.

just my two cents

But that's how progress works! To me it makes sense that llms first manage to do 80% of the task, then 90, then 95, then 98, then 99, then 99.5, and so on. The last part IS the hardest, and each iteration of LLMs will get a bit further.

Just because it didn't reach 100% just yet doesn't mean that LLMs as a whole are doomed. In fact, the fact that they are slowly approaching 100% shows promise that there IS a future for LLMs, and that they still have the potential to change things fundamentally, more so than they did already.

Whilst we have seen other implementations of this (providing a VPS to an LLM), this does have a distinct edge others in the way it presents itself. The UI shown, with the text overlay, readable mouse and tailored UI components looks very visually appealing and lends itself well to keeping users informed on what is happening and why at every stage. I have to tip my head to OpenAIs UI team here, this is a really great implementation and I always get rather fascinated whenever I see LLMs being implemented in a visually informative and distinctive manner that goes beyond established metaphors.

Comparing it to the Claude+XFCE solutions we have seen by some providers, I see little in the way of a functional edge OpenAI has at the moment, but the presentation is so well thought out that I can see this being more pleasant to use purely due to that. Many times with the mentioned implementations, I struggled with readability. Not afraid to admit that I may borrow some of their ideas for a personal project.

I have yet to try a browser use agent that felt reliable enough to be useful, and this includes OpenAI's operator.

They seem to fall apart browsing the web, they're slow, they're nondeterministic.

I would be pretty impressed if OpenAI has somehow cracked this.

Very slightly impressed by their emphasis on the gigantic (my word, not theirs) risk of giving the thing access to real creds and sensitive info.
The sane way to do this (if you wanted to) would be to give the AI a debit card with a small balance to work with. If funds get stolen, you know exactly what the maximum damage is. And if you can't afford that damage, then you wouldn't have been able to afford that card to begin with.

But since people can cancel transactions with a credit card, that's what people are going to do, and it will be a huge mess every time.

Their target demographic was already born into the matrix and they don't even know it's there; it will hardly be a problem for them.
I've been using OpenAI operator for some time - but more and more websites are blocking it, such as LinkedIn and Amazon. That's two key use-cases gone (applying to jobs and online shopping).

Operator is pretty low-key, but once Agent starts getting popular, more sites will block it. They'll need to allow a proxy configuration or something like that.

> They'll need to allow a proxy configuration or something like that.

You could host a VNC webview to another desktop with a good IP

I downgraded to Team subscription, I think this is gonna make me upgrade to Pro again.
I think there will come a time when models will be good enough and SMALL enough to be localized that there will be some type of disintermediation from the big 3-4 models we have today.

Meanwhile, Siri can barely turn off my lights before bed.

Any idea when we'll get a new protocol to replace HTTP/HTML for agents to use? An MCP for the web...
This feels a bit underwhelming to me - Perplexity Comet feels more immediately compelling as new paradigm of a natural way of using LLMs within a browser. But perhaps I'm being short-sighted
Please no one ask it to maximize paperclip production.