I've seen comments from people claiming they used to work at Asos saying that they have a Braze/Snowflake integration, and the push notification was sent from Braze
I received the push notification via the app this morning as well. Extremely bizarre and not how normally one finds out about a company getting hacked.
As the person above. I enjoy clothes browsing and shopping, and the app provides a very good experience, plus you normally tend to get app-only discounts. From a retailer perspective, (if the app is good) they get better retention and order value numbers from app customers.
Yeah, I noticed they were recommending that users log in and reset their password - at a time when ASOS still hadn't said anything about the extent of the problem.
For all they knew, the attackers could have been able to subvert the reset process to collect plaintext passwords, so the Beeb's advice risked turning a disaster for ASOS into a catastrophe for their users.
I'm not sure who is recommending that, but if it is in the general channel it could be the proverbial bad guys making that recommendation in order to grab more account credentials.
I wonder how little time "immediate" means though. They probably have an overwhelming amount of incoming - from journalists, security service providers, and opportunist scammers posing as both of those groups among other things.
I assume they sent the email at least one minute prior to publishing the article when the sentence is phrased like that, it doesn’t really mean anything other than “We have asked them a question and have yet to receive any reply”. The waiting period could actually be a single minute and still be truthful.
Usually the lack of response is because an official response hasn’t yet been approved by the legal department, and then signed off by the board. These things take longer than modern journalism takes to publish an article.
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[ 3.1 ms ] story [ 14.5 ms ] thread(ignoring the fact that it's extremely well known in the UK and doesn't need introducing in the UK)
For all they knew, the attackers could have been able to subvert the reset process to collect plaintext passwords, so the Beeb's advice risked turning a disaster for ASOS into a catastrophe for their users.
Amazing how companies think if they say nothing it'll somehow just go away. Couldn't even be bothered to reply to say they're looking into it.
The journalists were in a rush to publish breaking news. They weren’t going to wait for a response.
This is just a CYA statement to say that they sent a message to the company to do their job but, quite literally, did not immediately get a response.
> Because I buy a lot of clothes and the ASOS app is well built and its slightly easier to use than the site.